Recommended expert

Lilian Feldmann

Product Owner

Lilian Feldmann
Nuremberg, Germany

Experience

Feb 2023 - Feb 2025
2 years 1 month
Hybrid

Product Owner

IBM

  • Led global automation projects in Hybrid Cloud, focusing on process standardization and service delivery optimization across international teams.
  • Managed the product roadmap, prioritized backlogs, and aligned business goals with technical inputs using Jira.
  • Fostered cross-functional collaboration to define project objectives and ensure alignment with strategic goals across departments.
  • Defined and documented user stories and acceptance criteria with stakeholders.
Nov 2021 - Feb 2023
1 year 4 months

Business Analyst

IBM

  • Managed the ServiceNow platform's backlog and supported semi annual upgrades and improvements.
  • Gathered requirements from global stakeholders and delivered scalable solutions.
  • Enhanced incident and request management processes, improving service delivery.
Jan 2017 - Oct 2021
4 years 10 months
Brazil

Business Project Analyst

BT Group

  • Designed and implemented digital solutions to automate workflows, cutting manual work and improving customer experience.
  • Developed executive dashboards and analytics that enabled faster decision-making.
  • Supported data privacy (LGPD) compliance initiatives across projects.
Dec 2009 - Nov 2016
7 years
Brazil

Scrum Master/Project Manager

IBM

  • Championed Agile practices across development teams, accelerating product delivery and improving quality.
  • Balanced Agile and Waterfall approaches for different initiatives, ensuring on-time, on-budget project delivery.
  • Acted as a bridge between tech and business stakeholders, ensuring value-driven outcomes.
Jul 2008 - Nov 2009
1 year 5 months
Brazil

Project Coordinator

Siemens Enterprise

  • Coordinated PABX deployment projects for enterprise clients, ensuring fast, high-quality delivery.
  • Maintained strong client communication and supported technical teams during rollouts.

Summary

Product Manager with 15+ years of international experience in product ownership, business analysis, and IT transformation across Europe, GCC and Americas. Proven expertise in Hybrid Cloud, automation, and service delivery optimization, with a track record of aligning global product roadmaps with business objectives. Skilled in Agile, SAFe, and ServiceNow, with strong stakeholder management across multicultural environments.

Skills

  • Product Management & Roadmaps
  • Agile, Safe, Scrum, Kanban
  • Data Analysis (Sql, Db2)
  • Servicenow & Workflow Automation
  • Metrics & Kpi Tracking
  • Cloud & Hybrid It Environments
  • User Stories & Backlog Prioritization
  • Stakeholder Engagement & Change Leadership

Languages

Portuguese
Native
English
Advanced
German
Elementary

Education

Oct 2001 - Jun 2005

Universidade Paulista (UNIP)

Bachelor · Communication Studies · Brazil

Certifications & licenses

ServiceNow Certified System Admin (CSA)

Certified SAFe® Product Manager / Owner

Lean & Kanban Foundation

ITIL® Foundations

Microsoft SQL Server Management

Agile Scrum Master / Agile Projects

IBM Certified DB2 Associate

Need a freelancer? Find your match in seconds.
Try FRATCH GPT
More actions

Similar Freelancers

Discover other experts with similar qualifications and experience

Ulf Schiebener
Ulf Schiebener

Innovation Manager

View Profile
Martin Gross
Martin Gross

Product Management for Medical Portal

View Profile
Ole Himmel
Ole Himmel

Manager Post Merger Integration, Process Management and Digitalization (Software)

View Profile
Samet Polat
Samet Polat

Technical Product Owner & Rollout Manager

View Profile
Thomas Czech
Thomas Czech

External Consultant to Program Management / SCRUM Master

View Profile
Eyüp Zengin
Eyüp Zengin

IT Project Manager in Real Estate IT

View Profile
Jefferson Gadiano
Jefferson Gadiano

Agile Coach & Scrum Master, Project “ScanToFHIR” – Chekov Enterprise

View Profile
Thomas Fey-grytnes
Thomas Fey-grytnes

Full-Time Applied AI/ML Upskilling

View Profile
Paulo Andrade
Paulo Andrade

Founder and Product Lead

View Profile
Bruno Petrovic
Bruno Petrovic

Requirements Engineer, Business Analyst

View Profile
Matthias Bullmahn
Matthias Bullmahn

Interim Change Manager

View Profile
Benjamin Grimmek
Benjamin Grimmek

Agile Project Management Office (APMO)

View Profile
Julia Lach
Julia Lach

AI Consultant

View Profile
Jan Fiedler
Jan Fiedler

Epic Owner – Senior Consultant – Partner Management

View Profile
Artur Schmalz
Artur Schmalz

Marketing Consultant // Strategy & Campaigning

View Profile
Matthias Schneider
Matthias Schneider

Overarching Project Coordinator

View Profile
Sebastian Striebig
Sebastian Striebig

Group Product Manager – Digital Platform Discovery

View Profile
Leif Stolberg
Leif Stolberg

Software Architect

View Profile
Ronald Foerster
Ronald Foerster

IT Consultant & Continuing Education

View Profile
Chintan Padaliya
Chintan Padaliya

Product Owner and Technical Product Lead

View Profile
Ila Bhardwaj
Ila Bhardwaj

Senior Agile Coach/Principal Consultant

View Profile
Shahram Fallahdoust
Shahram Fallahdoust

Senior Product Owner / Process Owner

View Profile
René Pfisterer
René Pfisterer

Founder and CEO

View Profile
Patrick Mester
Patrick Mester

Product Owner

View Profile
Victor Reyna-vargas
Victor Reyna-vargas

Senior Consultant - Innovation & Transformation

View Profile
Vitalijs Visnevskis
Vitalijs Visnevskis

Mentor

View Profile
Tony Stubenrauch
Tony Stubenrauch

Interim Digital Excellence Manager

View Profile
Martin Rusnak
Martin Rusnak

Interim CTO

View Profile
Christian Pestel
Christian Pestel

Project Manager

View Profile
Fabian Oechsner
Fabian Oechsner

Head of Product / Product Owner

View Profile