Bruno Petrovic
Requirements Engineer, Business Analyst
Experience
Requirements Engineer, Business Analyst
BP Digital Consulting
- Coordination, gathering, and documentation of all relevant requirements and inputs for the efficient execution of the scoping process
- Planning, facilitation, and documentation of workshops with business units
- Analysis of current (as-is) processes and development of high-level target process descriptions
- Review, validation, and adjustment of existing RFP requirements as well as development of new requirements
- Regular reporting on project progress and close coordination with HT stakeholders
- Identification of potential project risks and development of risk mitigation measures
Solution Architect, Business Analyst
BP Digital Consulting
- Analysis of requirements and creation of solution outlines for the Infonova system
- Development of draft user stories in collaboration with solution architects and the development team
- Structured preparation of results for the development teams
- Support in reviewing and approving user stories during sprint reviews
- Solution architecture & design of BSS solution, design of BSS-OSS communication and interfaces, process analysis and process definition
Business Analyst
BP Digital Consulting
- Analysis of requirements and creation of suitable solution outlines for the Infonova system
- Development of draft user stories with solution architects and the Versatel development team
- Structured preparation of analysis results for implementation teams
- Support during sprint reviews and quality assurance
- Process analysis and process definition, requirements management, stakeholder management, functional reviews
Product Owner
BP Digital Consulting
- Deriving and implementing strategic customer goals
- Creating and refining backlog items including initiatives, epics, user stories, and defects
- Prioritizing the product backlog and achieving defined release targets
- Tracking work results on the BearingPoint and client side
- Developing and implementing roadmaps and release plans
- Responsible for contractually agreed scope of services and claim management
- Managing the development team and leveraging synergies between projects
- Introducing over 50 product offerings, consolidating the product and service catalog, automating validation processes
Product Owner
BP Digital Consulting
- Deriving and implementing strategic customer objectives, e.g. release content and business value
- Creating and refining backlog items (initiatives, epics, user stories, defects) in close coordination with the project team and client
- Prioritizing the product backlog and achieving defined release targets
- Tracking work results on the BearingPoint and client side
- Developing and executing roadmaps and release plans together with the client
- Responsible for the contractually agreed scope of services
- Active claim and change management with the client
- Directing and coordinating the development team
- Leveraging synergies between client projects and product development
- Preparing proposals (with supervision) and presenting them on-site to clients and partners
- Requirements engineering, user story specification, Scrum & Kanban processes, REST API specifications in JSON, data migration, sprint and release planning, backlog grooming and bug management, claim management
IT Project Manager, Component Lead, Requirements Engineer
BP Digital Consulting
- Advising internal project and sub-project managers on project execution and control measures
- Defining requirement processes, including user stories for agile software development
- Managing and synchronizing project plans of multiple service providers
- Designing backend processes for sales tools and logistics/EDI interfaces
- Planning and supporting migration from legacy to new system
- Acting as interface to DWH/BI processes
Project Manager
HD PLUS GmbH
- Leading international CRM system projects with technical staff supervision
- Budget responsibility of €1.2 million per year
- Gathering and analyzing internal and external customer requirements
- Creating specifications and project plans for product launches and change requests
- International project management using Scrum and Kanban
- Overall responsibility for the development, operation, and service of CRM systems and interfaces
- Defining and ensuring Service Level Agreements
- Migrating 300,000 customers to a new CRM system, with system availability over 99%
Head of Operations Management & IT
Biogena Naturprodukte GmbH & Co. KG
- Establishing and leading the Operations Management & IT department
- Recruiting, developing, and managing staff
- Analyzing and optimizing business processes
- Central administration and further development of CRM, ERP, and PPS systems
- Strategic procurement of software and hardware
- Establishing and leading an in-house IT support including ticketing system
- Digitizing internal IT support and personnel management
- Implementing a digital strategy for the seminar business division
Head of Quality Management & CSR
Biogena Naturprodukte GmbH & Co. KG
- Responsible for quality and environmental management systems ISO 14001, ISO 22000, and EMAS III
- Managing audits and ensuring certification readiness
- Establishing a CSR working group and implementing sustainability measures
- Introducing safety standards for the storage and sale of food products
- Conducting internal audits and further developing management systems
Management Trainee
Biogena Naturprodukte GmbH & Co. KG
- Analyzing the company's process landscape
- Initiating and implementing process optimizations
- Project work to optimize the order processing workflow as part of the bachelor's thesis
- Supporting sub-project management and change management tasks
Summary
I have been helping companies for over 10 years design and implement complex digital business processes - focusing on CRM, ERP, and BSS/OSS systems. As a certified Product Owner and experienced Business Analyst, I work at the intersection of business and IT and ensure that requirements turn into working solutions with real business value.
My approach: pragmatic, structured, and always focused on value. I bring clarity to complex topics, facilitate between stakeholders, analyze processes end-to-end, and deliver quickly actionable results. Whether in telecommunications, e-commerce, or media projects – I combine methodological depth with technical insight and strong social skills.
Skills
Project Management: Project Planning, Project Control, Budget & Resource Responsibility, Team Leadership & Development, Multi-project Management, External Vendor Management, Traditional & Agile (Scrum, Kanban), Sprint Planning, Release Planning, Backlog Prioritization, Stakeholder Management, Reporting To Management & Steering Committees, Requirements Management
Product Ownership With Scrum/kanban: Vision, Roadmap, Backlog Grooming, User Stories, Prioritization, Sprint Planning, Release Planning, Epics, Acceptance Criteria, Definition Of Done, Safe, Scaled Agile (Project Leadership/po), Test Management, User Acceptance Testing
Business Analysis & Requirements Engineering: End-to-end Process Design, Stakeholder Management, Workshop Facilitation, Scope & Claim Management, Business Value, Roi Focus, Use Cases, Requirements Traceability, Process Modeling
Technical Skills: Json/xml, Interfaces, Sql, Databases (Ms Sql, Oracle), Rest Api Specifications, Crm & Erp Systems (Including Infonova Bss, Sap Erp, Myfactory), Jira, Confluence, Bpmn (Process Modeling), Dwh/bi, Data & Reporting, Edi (Trade/logistics Interfaces)
Remote & Hybrid: Experience With Distributed Teams (Local, Remote, Nearshore, Offshore)
Industry Experience: E-commerce (10+ Years), It & Internet (10+ Years), Telecommunications (5+ Years), Brick-and-mortar Retail (5 Years), Food Industry (5 Years), Media (3 Years)
Soft Skills: Structured & Analytical, Execution-oriented, Strong Communicator, Conflict-capable & Solution-oriented, Stakeholder & Conflict Management, Change & Crisis Management, High Social Skills & Empathy, Pragmatic & Collaborative, Remote & Hybrid Experience
High Social Skills And Collaborative Leadership: Clients Describe Me As A Reliable Anchor Who Gives The Team Stability, Structure, And Security. I Lead In A Relaxed And Motivating Way That Is Very Well Received And Even Convinces Critical Stakeholders. The Result Is A Positive And Productive Work Atmosphere.
Pragmatic Execution And Fast Results: I'm Not A Theorist, But A Doer. Instead Of Lengthy Discussions, I Tackle Topics Others Shy Away From And Deliver High-quality Results Quickly. Clients Value My Operationally Focused And Action-oriented Work Style.
Quick Grasp Of Complex Interrelationships: Clients Appreciate My Ability To Quickly And Efficiently Familiarize Myself With Even The Most Complex Matters That Are Hard For Them To Overview. I Analyze Complex Structures, See The "Big Picture", And Thus Create A Clear, Structured Foundation For The Entire Project.
The Bridge Builder Who Ensures Clarity: I Act As A Mediator Between The Business Unit And It And Translate Requirements In Both Directions — Clearly, Precisely, And On Equal Terms. Through Transparent Communication, Targeted Questions, And Good Visualization, I Ensure A Shared Understanding And Bring Everyone On Board.
Languages
Education
FH Salzburg
Bachelor of Arts in Business Administration, Operations Management and Controlling & Finance · Business Administration · Salzburg, Austria
Certifications & licenses
Professional Scrum Product Owner I
Scrum.org
Professional Scrum Master I
Scrum.org
Leadership & Management Techniques
FOKUS7 GmbH
Quality Manager & Internal Quality Auditor
TÜV AUSTRIA CERT GmbH
Leadership Program
LIMAK Austrian Business School
Profile
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