Klaus Hetterich
Project Manager and Scrum Master
Experience
Oct 2023 - Present
2 years 4 monthsGermany
Project Manager and Scrum Master
Autobahn GmbH des Bundes
- Customizing Scrum to customer-specific needs for Autobahn GmbH
- Introducing Scrum at Autobahn GmbH for 3 SAP IDM teams
- Teaching, facilitation, mentoring and coaching as Scrum Master
- Conducting quality gates according to the definition of done
- Program and project planning and controlling as project manager
- Optimizing DevOps processes
- Risk management
- Stakeholder management
- Reporting to steering committee and line organization
- Technologies used: SAP IDM, SAP HCM, SAP SuccessFactors, SAP S/4HANA, SAP Analytics Cloud, Azure DevOps, ServiceNow, Confluence
Mar 2022 - Feb 2023
1 yearAgile Coach and Project Manager
TechDivision GmbH
- Planning the agile organization on a standard ERP solution
- Advising and developing the concept for the financial processes to plan, execute and bill agile and hybrid projects
- Developing and creating a technical concept for ERP implementation
- Coaching and advising on the integration of the ERP solution into the existing IT landscape
- Advising on analysis and selection of ERP/PSA systems (SAP Business ByDesign, Oracle NetSuite, Workday, Projektron, Planview)
- Designing and coaching the C-level management team on introducing business area planning for profit, service and cost centers
- Coaching the development of change management for the organization
- Coaching stakeholders at individual and team levels
May 2018 - Dec 2021
3 years 8 monthsProgram Manager and Project Manager/Coach
BG BAU
- Implementing a central identity management system with SAP IDM: coaching project managers, facilitating retrospectives and reviews, project planning, project controlling, resource planning, stakeholder analysis, requirements and change management, risk management, advising on processes and solution concepts
- Implementing Microsoft products Outlook/Exchange, SharePoint and Skype for Business: coaching project managers, facilitating retrospectives and reviews, project planning, project controlling, resource planning, stakeholder analysis, requirements and change management, risk management
- Further development of the IT strategy: coaching executives in project portfolio management, facilitating retrospectives and reviews, advising on updating the IT strategy, analyzing and improving operational IT processes, introducing a central requirements management, personal coaching in the workplace management department
Jan 2016 - Present
10 years 1 monthAgile & Business Coach
Various companies
- Mentor and personal coach for executives
- Agile and business coach for entrepreneurs, CEOs, managing directors and managers
- Team coach for management teams
- Team coach for agile and hybrid project teams
Sep 2009 - Apr 2018
8 years 8 monthsMulti-project Manager
BG-Phoenics GmbH
- Functional design of workplace types with SAP for BG BAU and BGN
- Implementing a central identity management system with SAP IDM for BG BAU
- Compliant archiving and disposal of data and documents in BG BAU's core systems
- Designing and implementing an IT solution for BG BAU's teleworkstations
- Introducing a new cost center structure in SAP FI, SAP HCM and other systems
- Implementing SAP HCM (PA, PY, PT, OM) at BGN and BG BAU
- Designing and tendering a VoIP system for BG BAU
- Digitizing file archives at BG BAU
- Expanding the extranet at BG BAU
- Implementing a BI system at BG-Phoenics GmbH
- Project planning, project controlling, facilitating retrospectives and reviews, resource planning, stakeholder analysis, requirements and change management, risk management, advising on processes and IT solution options, managing external suppliers
- Technologies used: SAP HCM, SAP FI, SAP Solution Manager, SAP ESS/MSS, SAP IDM, SAP UI5/Fiori, Jira, org.manager/Ingentis, CoPlanner, MS Project, Navision
May 2008 - Jun 2009
1 year 2 monthsProject Manager (LROT Lead)
BWI IT GmbH
- Planning and management of rollout projects for decentralized IT and telecom infrastructure
- Multi-project management according to PM@BWI (V-Modell XT, PMI)
- Project planning and project controlling (costs, schedules, progress)
- Requirements and change management, risk management
- Resource planning, stakeholder analysis
- Management of external suppliers
- Technologies used: MS Project Server, Lotus Notes
Nov 2007 - Apr 2008
6 monthsProject Manager and Consultant
Federal Employment Agency
- Requirements and change management, risk management
- Requirements analysis and functional design/specification
- Planning, management and maintenance of release containers
- Controlling performance, effort/costs and deadlines
- Technologies used: Remedy ARS, MicroStrategy, Oracle
Aug 2006 - Oct 2007
1 year 3 monthsProject Coach / Project Manager
Federal Employment Agency
- Coaching, consulting and operational support in project management for overall project managers, functional and technical project managers
- Project management according to V-Modell XT, tailoring of the V-Model
- Project planning, organization and controlling
- Requirements and change management, risk management
- Requirements analysis and functional design/specification
- Consulting on processes and IT solution options
- Development of test concepts and use cases
- Technologies used: MicroStrategy, Oracle
Nov 2003 - Apr 2005
1 year 6 monthsProject Manager
ict AG
- Overall responsibility for business process analysis and optimization (sales, order processing, product development, procurement, cost accounting)
- Project management, project planning and organization
- Project controlling (costs, deadlines, progress)
- Requirements and change management, risk management
- Resource planning, stakeholder analysis
- Management of the external implementation partner
- Creation of requirement specifications
- Coaching of the board and key users
- Technologies used: Navision
Skills
- Project Management (Agile, Hybrid And Traditional)
- Program Management, Portfolio Management
- Agile & Business Coaching
- Personal & Team Coaching
Languages
German
NativeEnglish
AdvancedEducation
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Diploma in Computer Science (FH) · Computer Science
Certifications & licenses
Certified OKR Business Coach
OCF
Certified Open Leadership Network “Inviting Leadership”
OLN
Certified Scrum Master
CSM
Certified Senior Project Manager
IPMA/GPM
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