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Ila Bhardwaj

Senior Agile Coach/Principal Consultant

Ila Bhardwaj
Munich, Germany

Experience

Sep 2022 - Present
3 years 6 months

Senior Agile Coach/Principal Consultant

Expleo Technology Germany GmbH

  • Led agile transformation programmes that reduced delivery cycles by 20% and significantly increased adaptability of distributed ARTs.
  • Guided leadership and teams in establishing self-organization, psychological safety and continuous improvement, resulting in higher team satisfaction.
  • Moderated PI planning and Inspect & Adapt workshops to ensure transparent and aligned collaboration across nine teams.
  • Built high-performing cross-functional teams and supported their skills development and trust-building.
  • Linked agile transformation with intercultural team development to enable more effective collaboration among globally distributed teams and dismantle cultural barriers.
  • Advised executive leadership on fostering diversity and inclusive corporate culture through targeted diversity workshops.
  • Led two project teams (each with 11 developers and 2 testers) focusing on delivery excellence and high team autonomy.
  • Conducted SAFe and Scrum training for over 60 staff members, achieving a 90% success rate in certifications.
Oct 2019 - Present
6 years 5 months

Cultural Mediator/Trainer (Volunteer)

VHS/BAMF

  • Conducted workshops on cultural and legal orientation for refugees, with a special focus on empowering women and raising awareness of their legal rights.
  • Supported asylum seekers in overcoming integration challenges, particularly in dealing with language barriers and cultural misunderstandings.
  • Led workshops and training sessions on diversity, inclusion and the specific challenges faced by refugees.
Apr 2017 - Jul 2022
5 years 4 months

Scrum Master/Consultant

Accenture Technology Germany GmbH

  • Fostered agile maturity and cultural change in globally distributed teams (Europe, Ireland, Philippines) by coaching leadership and delivery teams in mindset, self-organization and continuous improvement.
  • Established strategic backlog processes with product and business stakeholders to prioritize value-driven initiatives and improve predictability.
  • Coached distributed ARTs in adopting Lean-Agile ways of working, resulting in a 25% increase in velocity and stronger team cohesion.
  • Integrated Agile HR values into leadership conversations, coaching and feedback processes to drive performance enhancement.
  • Strengthened cross-functional collaboration by aligning product owners, business units and stakeholders around common goals and delivery cycles.
  • Developed and managed transformation strategies in highly regulated environments (banking, public sector) to align agility with governance and risk management.
  • Improved team performance and predictability through regular Scrum events such as daily stand-ups, retrospectives and reviews.
Aug 2016 - Jan 2017
6 months
Berlin, Germany

Project Manager (Internship)

Centogene AG

  • Contributed to enterprise-wide project and IT governance initiatives to align IT strategies with regulatory requirements and corporate goals in complex organizational structures.
  • Supported development of standardized delivery processes and IT governance frameworks to promote consistency, transparency and accountability across departments.
  • Collaborated closely with IT leadership and compliance teams to analyze, design and communicate risk and regulatory management policies.
  • Designed and delivered workshops and training on governance best practices to strengthen a culture of delivery discipline and operational excellence.
Feb 2014 - Sep 2015
1 year 8 months
Gurugram, India

Management Consultant

Accenture Gurugram

  • Translated and adapted technical documentation and user manuals for VOIP systems in German and English.
  • Coordinated and advised international teams to ensure smooth project execution.
  • Supported the project team in the delivery of VOIP devices and conducted trainings for staff.
  • Led onshore and offshore teams in service and incident management processes.
  • Provided technical leadership and oversaw change management initiatives.
  • Responsible for control, monitoring, documentation and execution of various service projects.

Summary

Principal Consultant and Agile Coach with over ten years of experience shaping agile, digital, and cultural transformations in international organizations.

Supports teams in establishing self-organization, psychological safety, and continuous improvement to deliver tangible results.

Extensive expertise in agile coaching with a focus on team dynamics, collaboration, and sustainable change. Long-standing experience as a cultural mediator informs a holistic perspective on transformation.

Through workshops on cultural orientation, integration, and conflict resolution, developed a deep understanding of intercultural dynamics that helps guide teams through complex change and foster sustainable cultural development.

Skills

  • Agile And Collaboration Tools: Jira, Confluence, Azure Devops Server, Tfs, Miro, Monday.com, Asana, Mural, Kanban Tool, Ms Project, Ms Visio

  • Reporting And Analysis: Power Bi, Sap, Sap Hana Sd/mm (Order Data Management)

  • It Service Management & Enterprise Tools: Servicenow, Bmc Remedy, Hpsm (Hp Service Manager), Hpqc (Hp Quality Center)

  • Office & Standard Software: Ms Office (Word, Excel, Presentation)

  • Design & Media Editing: Canva, Figma, Adobe Creative Suite (Image Editing, Video Editing, Animation)

  • Technical Documentation & Translation: Sdl Trados (Translation Management), Memoq

  • Domain Knowledge: Insurance, Banking, Automotive, Retail, Healthcare, Public Services

  • Agile & Lean Methods: Scrum, Safe (Scaled Agile Framework), Kanban, Agile Transition, Agile Software Development

  • Process Improvement & Quality Management: Lean Six Sigma Green Belt

  • Innovation And Design Methods: Design Thinking, Business Case Creation

  • Leadership & Consulting: Servant Leadership, Consulting, Project And Risk Management, Strategy Development And Change Management, Conflict Management

  • Trainings & Workshops: Agile Coaching, Cultural Training, Integration Course

  • Strategic & Business Alignment: Vision-to-execution Alignment, Customer-oriented Transformation, Value Stream Analysis & Operational Efficiency

Languages

English
Native
Hindi
Native
German
Advanced
French
Elementary

Education

Oct 2015 - Jun 2016

University of Rostock

Master in European Studies and International · Rostock, Germany

Oct 2012 - Jun 2015

University of Delhi

BSc. Political Science · Political Science · India

Oct 2005 - Jun 2008

AICTE

Diploma in Electrical Engineering · Electrical Engineering · India

Certifications & licenses

SAFe Business Owner Validation

Design Thinking Crash Course | From Beginner To Practitioner

SAFe 6.0 Expert Upgrade Achievement

Certified SAFe 4 Advanced Scrum Master

Certified SAFe 4 Product Owner/Product Manager

Certified SAFe 4 Program Consultant

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Ila based?

Ila is based in Munich, Germany.

What languages does Ila speak?

Ila speaks the following languages: English (Native), Hindi (Native), German (Advanced), French (Elementary).

How many years of experience does Ila have?

Ila has at least 10 years of experience. During this time, Ila has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 2 years and 2 months. Note that Ila may not have shared all experience and actually has more experience.

What roles would Ila be best suited for?

Based on recent experience, Ila would be well-suited for roles such as: Senior Agile Coach/Principal Consultant, Cultural Mediator/Trainer (Volunteer), Scrum Master/Consultant.

What is Ila's latest experience?

Ila's most recent position is Senior Agile Coach/Principal Consultant at Expleo Technology Germany GmbH.

What companies has Ila worked for in recent years?

In recent years, Ila has worked for Expleo Technology Germany GmbH, VHS/BAMF, and Accenture Technology Germany GmbH.

Which industries is Ila most experienced in?

Ila is most experienced in industries like Information Technology (IT), Government and Public Administration, and Education. Ila also has some experience in Banking and Finance, Professional Services, and Telecommunication.

Which business areas is Ila most experienced in?

Ila is most experienced in business areas like Project Management, Human Resources (HR), and Information Technology (IT). Ila also has some experience in Strategy and Planning and Operations.

Which industries has Ila worked in recently?

Ila has recently worked in industries like Government and Public Administration, Information Technology (IT), and Education.

Which business areas has Ila worked in recently?

Ila has recently worked in business areas like Project Management, Human Resources (HR), and Strategy and Planning.

What is Ila's education?

Ila holds a Master from University of Rostock and a Bachelor in Political Science from University of Delhi.

Does Ila have any certificates?

Ila has 6 certificates. Among them, these include: SAFe Business Owner Validation, Design Thinking Crash Course | From Beginner To Practitioner, and SAFe 6.0 Expert Upgrade Achievement.

What is the availability of Ila?

Ila is immediately available full-time for suitable projects.

What is the rate of Ila?

Ila's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Ila?

To hire Ila, click the Meet button on the profile to request a meeting and discuss your project needs.

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