Ila Bhardwaj
Senior Agile Coach/Principal Consultant
Experience
Senior Agile Coach/Principal Consultant
Expleo Technology Germany GmbH
- Led agile transformation programmes that reduced delivery cycles by 20% and significantly increased adaptability of distributed ARTs.
- Guided leadership and teams in establishing self-organization, psychological safety and continuous improvement, resulting in higher team satisfaction.
- Moderated PI planning and Inspect & Adapt workshops to ensure transparent and aligned collaboration across nine teams.
- Built high-performing cross-functional teams and supported their skills development and trust-building.
- Linked agile transformation with intercultural team development to enable more effective collaboration among globally distributed teams and dismantle cultural barriers.
- Advised executive leadership on fostering diversity and inclusive corporate culture through targeted diversity workshops.
- Led two project teams (each with 11 developers and 2 testers) focusing on delivery excellence and high team autonomy.
- Conducted SAFe and Scrum training for over 60 staff members, achieving a 90% success rate in certifications.
Cultural Mediator/Trainer (Volunteer)
VHS/BAMF
- Conducted workshops on cultural and legal orientation for refugees, with a special focus on empowering women and raising awareness of their legal rights.
- Supported asylum seekers in overcoming integration challenges, particularly in dealing with language barriers and cultural misunderstandings.
- Led workshops and training sessions on diversity, inclusion and the specific challenges faced by refugees.
Scrum Master/Consultant
Accenture Technology Germany GmbH
- Fostered agile maturity and cultural change in globally distributed teams (Europe, Ireland, Philippines) by coaching leadership and delivery teams in mindset, self-organization and continuous improvement.
- Established strategic backlog processes with product and business stakeholders to prioritize value-driven initiatives and improve predictability.
- Coached distributed ARTs in adopting Lean-Agile ways of working, resulting in a 25% increase in velocity and stronger team cohesion.
- Integrated Agile HR values into leadership conversations, coaching and feedback processes to drive performance enhancement.
- Strengthened cross-functional collaboration by aligning product owners, business units and stakeholders around common goals and delivery cycles.
- Developed and managed transformation strategies in highly regulated environments (banking, public sector) to align agility with governance and risk management.
- Improved team performance and predictability through regular Scrum events such as daily stand-ups, retrospectives and reviews.
Project Manager (Internship)
Centogene AG
- Contributed to enterprise-wide project and IT governance initiatives to align IT strategies with regulatory requirements and corporate goals in complex organizational structures.
- Supported development of standardized delivery processes and IT governance frameworks to promote consistency, transparency and accountability across departments.
- Collaborated closely with IT leadership and compliance teams to analyze, design and communicate risk and regulatory management policies.
- Designed and delivered workshops and training on governance best practices to strengthen a culture of delivery discipline and operational excellence.
Management Consultant
Accenture Gurugram
- Translated and adapted technical documentation and user manuals for VOIP systems in German and English.
- Coordinated and advised international teams to ensure smooth project execution.
- Supported the project team in the delivery of VOIP devices and conducted trainings for staff.
- Led onshore and offshore teams in service and incident management processes.
- Provided technical leadership and oversaw change management initiatives.
- Responsible for control, monitoring, documentation and execution of various service projects.
Summary
Principal Consultant and Agile Coach with over ten years of experience shaping agile, digital, and cultural transformations in international organizations.
Supports teams in establishing self-organization, psychological safety, and continuous improvement to deliver tangible results.
Extensive expertise in agile coaching with a focus on team dynamics, collaboration, and sustainable change. Long-standing experience as a cultural mediator informs a holistic perspective on transformation.
Through workshops on cultural orientation, integration, and conflict resolution, developed a deep understanding of intercultural dynamics that helps guide teams through complex change and foster sustainable cultural development.
Skills
Agile And Collaboration Tools: Jira, Confluence, Azure Devops Server, Tfs, Miro, Monday.com, Asana, Mural, Kanban Tool, Ms Project, Ms Visio
Reporting And Analysis: Power Bi, Sap, Sap Hana Sd/mm (Order Data Management)
It Service Management & Enterprise Tools: Servicenow, Bmc Remedy, Hpsm (Hp Service Manager), Hpqc (Hp Quality Center)
Office & Standard Software: Ms Office (Word, Excel, Presentation)
Design & Media Editing: Canva, Figma, Adobe Creative Suite (Image Editing, Video Editing, Animation)
Technical Documentation & Translation: Sdl Trados (Translation Management), Memoq
Domain Knowledge: Insurance, Banking, Automotive, Retail, Healthcare, Public Services
Agile & Lean Methods: Scrum, Safe (Scaled Agile Framework), Kanban, Agile Transition, Agile Software Development
Process Improvement & Quality Management: Lean Six Sigma Green Belt
Innovation And Design Methods: Design Thinking, Business Case Creation
Leadership & Consulting: Servant Leadership, Consulting, Project And Risk Management, Strategy Development And Change Management, Conflict Management
Trainings & Workshops: Agile Coaching, Cultural Training, Integration Course
Strategic & Business Alignment: Vision-to-execution Alignment, Customer-oriented Transformation, Value Stream Analysis & Operational Efficiency
Languages
Education
University of Rostock
Master in European Studies and International · Rostock, Germany
University of Delhi
BSc. Political Science · Political Science · India
AICTE
Diploma in Electrical Engineering · Electrical Engineering · India
Certifications & licenses
SAFe Business Owner Validation
Design Thinking Crash Course | From Beginner To Practitioner
SAFe 6.0 Expert Upgrade Achievement
Certified SAFe 4 Advanced Scrum Master
Certified SAFe 4 Product Owner/Product Manager
Certified SAFe 4 Program Consultant
Profile
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