Britta Frahm - Freelance Creative Director, Researcher, UX and Service Design Consultant

Q: Where is Britta based?

Britta is based in Munich, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Britta speak?

Britta speaks the following languages: German (Native), English (Advanced), Spanish (Elementary), French (Elementary) .

Q: How many years of experience does Britta have?

Britta has at least 29 years of experience. During this time, Britta has worked in at least 7 different roles and for 6 different companies . The average length of individual experience is 4 years and 8 months . Note that Britta may not have shared all experience and actually has more experience.

Q: What is Britta's latest experience?

Britta's most recent position is Freelance Creative Director, Researcher, UX and Service Design Consultant at Freelance .

Q: What companies has Britta worked for in recent years?

In recent years, Britta has worked for Freelance .

Q: Which industries is Britta most experienced in?

Britta is most experienced in industries like Information Technology (IT) , Professional Services , and Arts and Crafts . Britta also has some experience in Government and Public Administration , Advertising , and Education .

Q: Which business areas is Britta most experienced in?

Britta is most experienced in business areas like Product Development , Research and Development (R&D) , and Project Management . Britta also has some experience in Marketing , Quality Assurance (QA) , and Information Technology (IT) .

Q: Which industries has Britta worked in recently?

Britta has recently worked in industries like Information Technology (IT) and Professional Services .

Q: Which business areas has Britta worked in recently?

Britta has recently worked in business areas like Product Development and Research and Development (R&D) .

Recommended expert

Munich, Germany

Experience

Jan 2012 - Present

14 years 2 months

Freelance Creative Director, Researcher, UX and Service Design Consultant

Freelance

Works internationally on a project basis for various agencies and clients in roles ranging from service design, branding, product vision and concept to product development
Defines the creative scope of projects
Interviews users about their needs and behaviors to support a holistic design process
Designs and implements innovative ideas and prototypes for all digital platforms
Presents creative concepts at executive levels
Collaborates with development teams to bring concepts to life
Agencies: AmplifiedbyDesign, collectingcolours, Designit, Designworks, frogdesign, IDEO, zigzag
Clients: Amgen, Arvato, Brooklyn Bridge Park, Brooklyn Historical Society, Columbia University Journalism School, Consorsbank, Daimler, DER Touristik, Deutsche Bahn, Deutsche Telekom, eBay, Helios Health, IKEA, Interhyp, Loewe Technology, MINI, Nokia, RWE, Škoda, Swisscom, Unify, VW Group, WMF

May 2010 - Dec 2010

8 months

Senior Art Director

SapientNitro Singapore

Cross-media streaming services for TV, web, and tablet for one of Asia's largest telecom companies
Creative direction for the digital brand
Conducting creative client workshops and participating in in-depth user research
Developing a product vision
Designing custom cross-platform interaction patterns
Creating production and style guide documents
Presenting creative concepts at the executive level
Conducting hiring interviews (user experience and visual design) for Germany and Singapore
Client: SingTel Singapore

Feb 2008 - Dec 2011

3 years 11 months

Senior Art Director

SapientNitro Germany

Visual leadership and senior UX design for portal and e-commerce websites, marketing campaigns, and mobile applications in Germany, Sweden, Switzerland, and the UK
Project work from concept and strategy to the final production phase, focusing on strong ideas, brand values, user-centered design, and usability
Estimating effort and planning projects for UX and design teams
Designing and delivering groundbreaking ideas within time and budget constraints
Presenting creative concepts at executive levels
Inspiring, leading, and mentoring the creative team
Growing the team by actively recruiting talent across Europe
Clients: Vodafone Group (D2), Deutsche Telekom, Swisscom, Siemens, O2, Epson, Unilever, Sky, GM, ICICI Bank, Star Alliance, Lufthansa, Hansgrohe, Vaillant, METRO Group, Gong Verlag

Apr 2007 - Sep 2008

1 year 6 months

Gallery Partner

Galerie Hobbyshop

One of four partners in a contemporary art gallery with a local focus on Leipzig, Berlin, and Munich
Providing a platform for installation artists, photographers, and painters

May 2005 - Jan 2008

2 years 9 months

Senior Manager Online Production

Arvato Bertelsmann

Responsible for country websites (.de, .ch, .at) of the webmiles online rewards program and over 100 retail partners
Led a team of up to ten designers and web developers to maintain and develop the websites
Developed new B2B and B2C products and evolved the webmiles brand
Organized project workflows and managed communication with service providers
Produced web projects for Mars Food Inc., neckermann.de, buecher.de, Schlecker

Jun 2004 - May 2005

1 year

Freelance Art Director, Designer and Consultant

Freelance

Project-based work for design and exhibition projects in New York City and Berlin
Clients: adidas, BMW, Formstelle, Radio Diaries, Shane Valentino, Sumo Films, The Kitchen Sisters, The Tenement Museum

Oct 2000 - May 2004

3 years 8 months

Senior Designer

Picture Projects Inc.

Full-time member of a creative studio team producing interactive documentaries, virtual museums, digital installations and exhibitions for cultural institutions and commercial clients
Led and managed a team of artists, photographers, designers and developers
Responsible for the internship program
Created concepts as an information architect
Developed the entire look & feel of projects
Worked with content managers on database quality assurance
Contributed to short- and long-term projects for cultural institutions and companies
Designed the studio's award-winning online documentaries: The Sonic Memorial Project and 360degrees.org - Perspectives on the US Criminal Justice System
Clients: New York University, Harvard University, Schlesinger Library, Tenement Museum, University of California Berkeley, JEHT Foundation, Venturi, Scott Brown and Associates, National Public Radio, WNYC

Oct 1996 - Sep 2000

4 years

Freelance Designer

Project-based work for interactive and print projects
Clients: Federal Ministry of Education and Research (Berlin), Gallery for Contemporary Art (Leipzig), Leipzig Opera

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (17 years), Professional Services (15 years), Arts and Crafts (6.5 years), Advertising (4 years), Government and Administration (4 years), and Education (3.5 years).

Information Technology

Professional Services

Arts and Crafts

Advertising

Government and Administration

Education

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Product Development (25.5 years), Research and Development (14.5 years), Project Management (10 years), Marketing (9.5 years), Quality Assurance (3.5 years), and Information Technology (2.5 years).

Product Development

Research and Development

Project Management

Marketing

Quality Assurance

Information Technology

Summary

Conceptual and strategic designer with 20 years of cultural and commercial experience, passionate about creating digital products and services.

Communicates with empathy, listens to what users want and need, and has a solid understanding of business goals and technical constraints
Analyzes key details without losing sight of the big picture
Uses the mix of business, design, and technology to make innovation happen
Takes ownership and enjoys fostering effective multidisciplinary teamwork

Skills

Interactive Design – Figma, Adobe Xd, Sketch, Etc.
Research/presentation – Keynote, Miro, Word, Powerpoint, Excel, Etc.
Visual Design – Photoshop, Illustrator, Indesign
Video – After Effects, Premiere

Languages

German

Native

English

Advanced

Spanish

Elementary

French

Elementary

Education

Oct 1994 - Jul 2000

Diploma · Media Arts and Conceptual Design

Oct 1992 - Jun 1994

Albert Ludwig University of Freiburg

Art History, Psychology, and Archaeology · Freiburg im Breisgau, Germany

Sep 1983 - May 1992

Goethe Gymnasium Emmendingen

Abitur · Emmendingen, Germany

Profile

Created

July 2024

Last Update

January 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Britta based?

Britta is based in Munich, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Britta speak?

Britta speaks the following languages: German (Native), English (Advanced), Spanish (Elementary), French (Elementary).

How many years of experience does Britta have?

Britta has at least 29 years of experience. During this time, Britta has worked in at least 7 different roles and for 6 different companies. The average length of individual experience is 4 years and 8 months. Note that Britta may not have shared all experience and actually has more experience.

What roles would Britta be best suited for?

Based on recent experience, Britta would be well-suited for roles such as: Freelance Creative Director, Researcher, UX and Service Design Consultant, Senior Art Director, Gallery Partner.

What is Britta's latest experience?

Britta's most recent position is Freelance Creative Director, Researcher, UX and Service Design Consultant at Freelance.

What companies has Britta worked for in recent years?

In recent years, Britta has worked for Freelance.

Which industries is Britta most experienced in?

Britta is most experienced in industries like Information Technology (IT), Professional Services, and Arts and Crafts. Britta also has some experience in Government and Public Administration, Advertising, and Education.

Which business areas is Britta most experienced in?

Britta is most experienced in business areas like Product Development, Research and Development (R&D), and Project Management. Britta also has some experience in Marketing, Quality Assurance (QA), and Information Technology (IT).

Which industries has Britta worked in recently?

Britta has recently worked in industries like Information Technology (IT) and Professional Services.

Which business areas has Britta worked in recently?

Britta has recently worked in business areas like Product Development and Research and Development (R&D).

What is Britta's education?

Britta attended education in Media Arts and Conceptual Design.

What is the availability of Britta?

Britta is immediately available part-time for suitable projects.

What is the rate of Britta?

Britta's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.