Roland Sailer
Independent Strategic Consultant
Experience
Independent Strategic Consultant
Uxyde / RS72-Roland Sailer
- CX and UX work as an independent strategic consultant
- Mandates for Sennheiser, Notation Creative, Julius Baer (on behalf of IBM), Avobis, Roche Diagnostics and other companies
CXO
Evooq SA
- As employee 7, set-up and recruit UX team of 5
- Responsible for the CX of the company and the UX of 8 programs in the portfolio, 7 of which were built from scratch
- Topics covered: Multi-Issuer-Platform for structured products, product-lifecycle-management, client-lifecycle-management (covering KYC/regulatory compliance, client wealth, wealth planning as well as portfolio and transaction management), Actionable Content Platform, Campaign Manager, Product Capture, Solver/Recommender, AMC platform, EAM platform
- Define and establish the Evooq Design System and Design Ops
- Establish UX tools, processes and methods to fit with Evooq’s stage of organizational maturity and available resources
- Sell stakeholders and future clients to the vision of the products in development
- Establish channels and formats that contribute to an empowering culture of the company
Consulting Director, Head of CX
Zühlke Engineering AG
- Establish the CX practice at Zühlke, recruit initial CX team of 5
- Define activities and offerings, identify markets that leverage Zühlke’s specific strengths in the field of experience innovation
- Lead strategic projects and initiatives with a focus on CX, UX and innovation for clients ranging from big banks to startups (e.g. [link]
- Evangelize and establish customer experience thinking and doing inside the company, make customer experience a default element of every client engagement
Partner, Member of Management & Board
NOSE AG
- Partner, member of management & board
- Head of business unit with up to 23 direct reports, responsible for UX and industrial design
- Executive consultant for UX strategies and brand strategies
- Developing, designing and implementing strategies, visions and solutions for unique customer experiences resulting in award-winning products and communication across all touchpoints of the customer journey
- Specializing in UX/CX methods and workflows and effective ways of getting things done (Agile, UCD)
- Driving organizational development (processes, tools)
Design Manager, Senior Interaction Designer
NOSE AG
- Lead creative and UX designer for digital projects (web, applications, product interfaces)
- Digital consultant for branding clients
- Responsible for projects large and small in the fields of branding, web design, interaction design and product design
- Introducing user centered design methodologies and tools
- Formalized and implemented iterative development process based on RUP (rational unified process)
Founding Partner
neustart corporate medialab
- Founder and partner of a startup focusing on digital media and interaction design
- Concept, design and programming of user interfaces for award-winning (IF, Red-Dot) digital media, trade shows, websites, multimedia CD-ROMs
- Created user experiences for mobile phones and other telephony applications
- Customers included Siemens AG, Munich and Erlangen, Texas Instruments Europe and Arcor
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Professional Services (23.5 years), Information Technology (20.5 years), Media and Entertainment (12.5 years), Telecommunication (4 years), and Banking and Finance (2 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Product Development (26.5 years), Marketing (23.5 years), Strategy (13.5 years), Information Technology (10.5 years), and Customer Service (2.5 years).
Summary
Independent strategic consultant for customer centricity + Agile. Hands-on freelance UX/CX lead. Helped improve the lives of millions, growing UX in organizations through a unique blend of creative strategic thinking and quality-focused execution. Focus on early stage project/team ramp-up and excellence in DesignOps/Agile. Very motivating and fun. Compulsory and committed.
Designer and innovator, human-centered and business-minded. Roland Sailer has worked on strategy, concept, and design for ground-breaking planning and management tools, world-changing websites, disruptive product innovation. He formalized, optimized, evangelized and operationalized agile and human-centered methodologies. Clients range from global enterprise to SMEs and startups covering most industries. Specialized in creating tangible solutions through strategic (design-) thinking and prototyping. Eager to get his hands dirty. Great at motivating, coaching, developing and empowering teams. Agile in design, agile with the client. Mastering online and offline, physical and virtual experiences. Contributing to the development of «design, innovation, branding» through talks at conferences and teaching at universities. Authentic leader, creative thinker, solution-oriented maker.
Languages
Education
HTW Dresden (University of Applied Science)
Major (Diplom), Industrial Design · Industrial Design · Dresden, Germany
Katholisches Freies Gymnasium St. Konrad
Abitur – general qualification for university entrance · Ravensburg, Germany
Certifications & licenses
CPUX-F Certification
Zühlke
Certified Scrum Master Course
Peter Stevens
Design Thinking Course
Innoki
Extreme Manufacturing Yellow Belt
Joe Justice
Profile
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