Spearheaded multiple initiatives across the Automotive, Resources, Retail, and Consumer Goods sectors as Senior Manager, showcasing strong leadership and market acumen.
Directed Go-To-Market strategies and operations for cutting-edge GenAi applications in commerce, resulting in improved customer engagement and operational efficiencies.
Pioneered sustainability projects within the industry, integrating innovative AI solutions to promote eco-friendly practices and reduce environmental impact.
Managed cross-functional teams, fostering collaboration and driving successful outcomes in highly competitive markets.
Implemented data-driven decision-making processes, optimizing strategies for product development and market penetration based on real-time analytics.
Cultivated strong client relationships, consistently exceeding expectations and achieving high satisfaction ratings in complex, multi-stakeholder environments.
Utilized concise and action-oriented language to describe responsibilities and achievements, ensuring clarity and impact.
Maintained consistency in formatting, tense usage, and overall style throughout the work-history section, enhancing professionalism and readability.
Consultation on digital transformation for small to large enterprises across diverse industries, including Hospitality, NGO, Retail, Technology, Sports, Healthcare, and Insurance.
Development of digital-driven growth strategies tailored for both B2B and B2C clients, fostering innovation and market expansion.
Creation of new digital solutions that transform business models and streamline client operations.
Coaching on digital transformation techniques and efficient technology utilization to enhance client business practices.
Assessment and enhancement of business processes through the integration of new technologies and customized software solutions.
Leadership in the design and execution of Customer Journey Maps, Wireframes, Prototypes, MVPs, and POCs to improve customer experience and product validation.
Project Management and Scrum Master services to optimize project delivery and team agility.
Consultation on digital marketing strategies to maximize online presence and engagement.
Advisory on digital strategy development and support during implementation phases to ensure strategic goals are met.
As Chief Technology Officer:
As Chief Growth Officer:
Developed and executed the global BPme strategy, managing the entire process from ideation through to launch and scaling.
Spearheaded the global development and innovation roadmap, successfully launching products on time and within budget across various markets.
Led and mentored a diverse team of local Product Owners and Feature Product Owners.
Directed cross-functional teams through the entire project lifecycle, from ideation to launch.
Implemented global strategies that incorporate local nuances to ensure market relevance and effectiveness.
Pioneered innovative Proof of Concept (POC) trials worldwide, establishing clear success metrics and KPIs, and effectively scaling successful initiatives.
Managed the Global Product Roadmap and Backlog, prioritizing initiatives to align with strategic goals.
Established a Global Product Owner Community, a Business Analyst Community, and a Global Design System to enhance efficiency and outcomes while reducing costs and errors.
Continuously improved platform and technology capabilities, focusing on enhancing customer experience through CI/CD and test automation.
Driving digital transformation by introducing new tools and processes to ensure sustainability in a rapidly evolving environment, along with providing training and resources across various teams and markets.
Evaluating and refining digital and e-commerce strategies, implementing processes to guarantee ongoing improvement and enhancement.
Identifying technological gaps and providing solution recommendations to optimize workflows.
Daily support for the Global Product Owner to ensure timely and budget-compliant product development.
Analyzing new market opportunities and developing rollout plans based on feature sets that meet market demands.
Facilitating the adoption of agile methodologies across all departments to enhance operational flexibility and efficiency.
Directing the adoption of agile and lean project management methodologies, overseeing process changes and risk management.
Leading the business analysis and requirements evaluation for digital and e-commerce initiatives across all departments.
Overseeing product management for all e-commerce projects in the role of Lead Product Owner.
Conducting market research, analyzing data, and presenting findings to the board and stakeholders.
Establishing and leading an e-commerce focus group, as well as training staff in new leadership and project management skills to ensure the ongoing success and sustainability of digital transformation efforts.
Creating and managing an internal innovations blog to identify, analyze, and disseminate new trends, expertise, and know-how.
Leading multiple internal and third-party teams to ensure on-time delivery, meeting objectives within budget.
Serving as the primary liaison between business and tech teams, optimizing performance by minimizing risks, resolving issues, managing dependencies, and clarifying assumptions.
Identifying new trends in e-commerce and digital technologies, developing strategies that align with both national and international business goals, and disseminating knowledge and feedback.
Leading data analysis to evaluate performance and adjust strategies across payments, delivery options, customer experience, content creation and management, merchandising, analytics, digital marketing, omni-channel approaches, and e-commerce benchmarks.
Engaging key stakeholders to actively promote and accelerate the e-commerce agenda internally.
Managing the entire project lifecycle of assigned projects, from initiation through to completion.
Establishing a retail business, including developing the business plan and strategy.
Creating and executing a comprehensive brand marketing strategy.
Developing and implementing the necessary technical infrastructure.
Serving as the primary contact for all stakeholders and external partners.
Collaborating with producers and wholesalers to optimize supply chain efficiency.
Leading the purchasing and sales departments to drive revenue and manage product assortments.
Managing the financial department to ensure fiscal responsibility and budget adherence.
Recruiting and leading a dedicated team of 7 employees, fostering a collaborative and productive work environment.
Implementing and overseeing management processes to achieve all key business objectives.
Managing warehousing and logistics, enhancing operations through new processes and software solutions.
Identifying and developing new sales channels to ensure consistent business growth.
Strategic and operational controlling of annual planning, including the controlling and impact measurement of all marketing activities
Planning and managing the annual marketing budget
Developing and implementing new communication strategies
Implementing new marketing campaigns online and offline
Developing new communication strategies and ongoing evaluation of design and communication guidelines
Analysis and Reporting of the market and all marketing activities
Implementing a partner management system
Creating and implementing new international brand building events in On Premise (Hospitality sector)
Planning and Implementing new EPC brand building projects for the early adopter segment
Implementing an international brand training program for Cruise Lines staff and leading the training on board
Leading various website relaunch projects as Project Manager and Product Owner
Supporting the Event Management teams across the globe
Organising international meetings and supporting the GM
Administrative Assistance to the General Manager (analysing, creating and presenting reportings, managing meetings, overseeing HR and Marketing budget)
Leading the Salesforce Software roll-out as Product Owner and Leading the staff training courses
Country Key User and technical Administrator for all digital platforms and systems in use
Key contact for all interdisciplinary communication
Implementing new internal business processes to improve performance within the team