Michael Strieker - Project Manager – Business Analyst – Demand Manager

Recommended expert

Schenefeld, Germany

Experience

Aug 2022 - Nov 2024

2 years 4 months

Bremen, Germany

Project Manager – Business Analyst – Demand Manager

Rheinmetall AG

Capturing, assessing and prioritizing strategic demands from the Electronics and Power Systems business units
Supporting the digitalization of business processes for Electronics and Power Systems
Business process digitalization and IT architecture planning, including network infrastructure
Reviewing demands against existing solutions in coordination with IT and business departments
Designing and implementing potential business architectures
Project planning for implementation projects, especially supporting import control with the introduction of SAP GTS
Acting as interface between business departments and IT
Creating and implementing concepts for IT security, compliance, data protection and confidentiality
Conducting workshops, process analyses and training sessions
Stakeholder management and change management
Technologies used: SAP GTS, SAP MM, SAP SD, MS Office 2016, MS SharePoint, ServiceNow, SharePoint

Feb 2022 - Jun 2023

1 year 5 months

Hamburg, Germany

Project Manager

Deutsche Giganetz Hamburg

Establishing and managing an international ServiceNow implementation project in CSM and ITSM
Agile leadership of an interdisciplinary development team as Scrum Master and coordination of major functional tasks
Architecture and process analyses
Conducting workshops and training sessions
Stakeholder management and change management
Technologies used: MS Office 2016, MS Project 2016, ServiceNow (Tokyo Release)

Sep 2021 - Dec 2021

4 months

Wiesbaden, Germany

Project Management Consultant / Functional PMO

Statistisches Bundesamt Wiesbaden (DESTATIS)

Analyzing and evaluating project structures and developing improvement potentials
Process consulting, optimization and implementation using agile approaches
Agile coaching and advising to project and PMO management
Project planning, controlling, reporting and risk management
Stakeholder management and change management
Technologies used: Atlassian Confluence, Atlassian Jira, MS Office 2016, MS Project 2016

Jan 2020 - May 2021

1 year 5 months

Altenholz, Germany

Project Manager / Product Owner / Coach

DATAPORT AÖR

Leading the complete, seamless automation of the order-to-cash process with an eCommerce intake channel
Analyzing large billing data sets to determine correct prices, values and document flows
Data collection, process analysis and modeling of the end-to-end process with solution architecture based on TOGAF and domain model
Creating epics and user stories, defining acceptance criteria, rolling out the solution
Strategic project and application planning based on required business capabilities
Presenting and getting project approval from employee representatives
Transitioning the client organization from a traditional development model to agile methods as backup Product Owner for CRM and agile coach
Applying the agile mindset, explaining methodological differences between agile and traditional approaches
Stakeholder management and guiding the organization through the agile transition
Process analysis, optimization and adaptation
Developing a strategic roadmap for CRM development, product backlog, user stories, business value estimation and prioritization
Encouraging creativity and idea generation, agile transformation of requirements management
Technologies used: Microsoft Dynamics CRM, Atlassian Confluence, Atlassian Jira, Atlassian Jira Agile, SAP MM, SAP FI, SAP SRM, SAP Process Integration, Software AG webMethods, FileMaker, MS Office 2016

Sep 2018 - Dec 2019

1 year 4 months

Hamburg, Germany

Project Manager

DATAPORT AÖR

Identifying requirements and necessary product capabilities to deliver an RPA platform as an IT service product
Rapid prototyping and feasibility study for the complete, seamless automation of the commercial provisioning process
Business process analysis and identification of necessary tasks and measures
Problem structuring, strategy development and solution architecture design
Stakeholder management and change management
Creating epics, user stories and acceptance criteria, as well as identifying special requirements for RPA
Technologies used: Kryon Systems, ServiceTrace X1, ARIS, Atlassian Confluence, Atlassian Jira, MS Dynamics CRM, MS Office

Nov 2017 - Aug 2018

10 months

Hamburg, Germany

Project Manager

DATAPORT AÖR

Content and formal adaptation of existing customer contracts to implement price adjustments
Leading a team to determine the current contractual situation and analyze individual contract agreements
Identifying and implementing necessary contract and price adjustments
Project management, task planning, prioritization, and ensuring schedule and budget adherence
Contract management and linking contracts, business requirements and technical solutions
Projecting the impact of contract adjustments on results
Technologies used: MS Office

Jan 2017 - Nov 2017

11 months

Hamburg, Germany

Managing Director (Interim Management)

YLMITI GmbH Hamburg

Strategic expansion and partner acquisition worldwide for franchise models
Searching for, evaluating, selecting partners and negotiating contracts
Managing and optimizing day-to-day operations
Personnel responsibility and deployment management
Technologies used: MS Office 365

Jan 2014 - Dec 2016

3 years

Project Manager Digitalization of Written Communication Worldwide

Deutsche Post AG – EPOST

Determining global requirements and legal frameworks for legally compliant scanning and fully digital processing workflows
Calculating potential market volumes at the country level and developing country-specific product sketches
Strategy development, stakeholder management and project planning with goal setting, work package definition, and project marketing
Team management, project controlling and result documentation
Market development for E-POST products in Poland, Hungary and Czech Republic including building partner network and technical integration
Technologies used: E-POST, MS Office

Jul 2012 - Dec 2013

1 year 6 months

Bonn, Germany

Department Head Special Products and Special Projects

Deutsche Post AG – EPOST

Responsible for unit covering E-POST special products from customer consulting to software development
Technical implementation and deployment of internationalization and special solutions
Product Owner for E-POST custom and international products
Stakeholder management and creation of technical concepts for EU projects
Implementation of automated knowledge management methods
Products used: E-POSTBRIEF, MS SharePoint, MS BizTalk, MS Office, Atlassian Confluence, Atlassian JIRA, SugarCRM, XML-Spy

Jun 2011 - Jun 2012

1 year 1 month

Bonn, Germany

Team Lead Rollout Management Technical Integration

Deutsche Post AG – EPOST

Project management and pre-sales consulting for technical integration of E-POST into customer infrastructures
Requirements management and conducting workshops, presentations and training
Escalation management for critical customer projects
Personnel responsibility, budget planning and control, multi-project management, risk management
Project controlling and workshop moderation
Technologies used: MS Office, SugarCRM

Aug 2009 - May 2011

1 year 10 months

Bonn, Germany

Project Manager – Senior Demand Management Expert

Deutsche Post AG – IT Global Business Services

Lead project at the business unit level to optimize outsourcing with an internal IT service provider
Definition of services, quality levels, and SLAs
Standardization of IT controlling and billing processes
Development of a tool to minimize cost shares based on current usage data
Introduction of the ITIL supplier management role and clarification of responsibilities and processes
Supplier management for Oracle and IBM, supporting group-wide license management

Mar 2009 - Aug 2009

6 months

Plantation, United States

Project Manager Datacenter Shutdown USA

DHL Express International

Implementation of the IT strategy adjustment by shutting down the central US data center and migrating the applications
Central liaison for Global Business Services Region Americas
Introduction of group-wide service management processes
Focus on project scoping, change process, and IT budget planning and controlling
Coaching demand managers on product catalog, RFP process, and ITIL-based processes

Sep 2006 - Mar 2009

2 years 7 months

Bonn, Germany

Senior Demand Management Expert – Business Analyst

Deutsche Post AG – IT Global Business Services

Demand management for the procurement and real estate areas
Technical and commercial migration of the main SAP applications into a usage-based framework contract
Calculation of potential savings and reconciliation with actual savings
PRINCE2 project management and integration of DHL IT into DPDHL IT structures
Contract and SLA management as well as budget management and controlling
Introduction of the ITIL process framework and switch to KPI-based reporting

Jun 2003 - Sep 2006

3 years 4 months

Bonn, Germany

Senior IT Strategy and Planning Expert

Deutsche Post AG – Konzernzentrale

Development and implementation of corporate governance, architecture, technology, process, and contract guidelines
Responsibility for product and service descriptions of desktop services during IT realignment
Establishment of ITIL-based service management and definition of new run services
Support of service-oriented architecture (SOA)
IT strategy development for acquired companies and integration into corporate structures
Demand management for applications in the mail business unit and project management of around 30 migration projects

Jun 2002 - Jun 2003

1 year 1 month

Bonn, Germany

Account Manager IT Infrastructure

Deutsche Post AG – Konzernzentrale

Commercial support of the applications in the Mail business unit's Marketing & Sales area
Definition of services, SLAs, and SLA measurement methods in the operations subproject during IT outsourcing
Technical and commercial adjustments for service-oriented architectures
Analysis, design, and implementation of a new client architecture with 100% availability and 60% performance improvement

Apr 2001 - Jun 2002

1 year 3 months

Germany

IT/Management Consultant

Freelance

EDIFACT interfaces for PRICAT and SALESREPORT
Design and implementation of various EDIFACT interfaces for retail companies
Analysis of sales figures and preparation of management summaries
Customer service, customer acquisition, and implementation of a media logistics system
Design and implementation of sales structures and processes
Project management and leadership in client projects with a 30% increase in revenue

Apr 1997 - Apr 2001

4 years 1 month

Leichlingen, Germany

Managing Director

Günther Datenverarbeitung GmbH

Responsible for marketing, sales, consulting, legal, HR, and internal IT
Sales of an ERP system with an integrated project management tool
Planning of the marketing mix, project management and leadership, trade show planning

May 1996 - Apr 1997

1 year

Sales Consultant

Fatherboard Computer GmbH

Client acquisition and pre-sales, requirements specification and release planning
Contract negotiations and on-site installation of in-house developed applications
Trade show planning, user training, and network administration

Jun 1987 - Apr 1996

8 years 11 months

Leichlingen, Germany

Master Confectioner

Bergische Backstube Strieker

Performing the specific duties of a master confectioner
Responsible for training apprentices

Summary

Experienced executive & IT project manager with over 25 years of experience in strategic leadership of global IT services. Specialized in network & IT infrastructures, digital transformation and people management. Proven track record in implementing complex IT strategies, optimizing service processes and delivering business-critical IT services securely.

Leadership & team management – developing high-performing IT teams
IT networks & security – experience with global infrastructure projects
Project management & digitalization – agile & traditional methods
Stakeholder management – bridging business & IT

Languages

German

Native

English

Advanced

Education

Oct 1992 - Jun 1997

FernUniversität Hagen

Diploma in Business Administration · Business Administration · Hagen, Germany

Oct 1990 - Jun 1992

Telekolleg

University of Applied Sciences Entrance Qualification · University of Applied Sciences Entrance Qualification · Germany

Oct 1982 - Jun 1987

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Training as a baker and pastry chef

...and 1 more

Certifications & licenses

Generative AI For Business Transformation

Master Management With AI

Configuring SAP Global Trade Services – GTS200

SAP Global Trade Services Overview – GTS100

Cross-Functional Customizing In SAP S/4HANA Sales (S4650)

Invoicing In SAP S/4HANA Sales (S4620)

Invoicing In SAP S/4HANA Sales (S4615)

Delivery Processing With SAP S/4HANA (S4610)

Selling In SAP S/4HANA Sales (S4605)

Basics Of SAP S/4HANA Sales (S46000)

SAP S/4HANA Overview (S4H00)

Certification: ServiceNow Human Resources Service Delivery (HRSD)

ServiceNow Certified Implementation Specialist – Human Resources

ServiceNow IT Service Management (ITSM) Professional Suite

ServiceNow Certified Implementation Specialist - IT Service Management (CIS – ITSM)

ScrumMaster Certified By Borisgloger

ProductOwner Verified By Borisgloger

Introduction EU General Data Protection Regulation

IITR Datenschutz GmbH

Data Protection Fundamentals

DeutschePost DHL Konzerndatenschutz

PRINCE 2 Foundation

DPAG internal training center

First Choice (SIX SIGMA) Initiative Champion

DPAG internal training center

Structured Problem Solving/Result Presentation

McKinsey Training Center

Leadership Skills

DPAG internal training center

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Experience

Project Manager – Business Analyst – Demand Manager

Rheinmetall AG

Project Manager

Deutsche Giganetz Hamburg

Project Management Consultant / Functional PMO

Statistisches Bundesamt Wiesbaden (DESTATIS)

Project Manager / Product Owner / Coach

DATAPORT AÖR

Project Manager

DATAPORT AÖR

Project Manager

DATAPORT AÖR

Managing Director (Interim Management)

YLMITI GmbH Hamburg

Project Manager Digitalization of Written Communication Worldwide

Deutsche Post AG – EPOST

Department Head Special Products and Special Projects

Deutsche Post AG – EPOST

Team Lead Rollout Management Technical Integration

Deutsche Post AG – EPOST

Project Manager – Senior Demand Management Expert

Deutsche Post AG – IT Global Business Services

Project Manager Datacenter Shutdown USA

DHL Express International

Senior Demand Management Expert – Business Analyst

Deutsche Post AG – IT Global Business Services

Senior IT Strategy and Planning Expert

Deutsche Post AG – Konzernzentrale

Account Manager IT Infrastructure

Deutsche Post AG – Konzernzentrale

IT/Management Consultant

Freelance

Managing Director

Günther Datenverarbeitung GmbH

Sales Consultant

Fatherboard Computer GmbH

Master Confectioner

Bergische Backstube Strieker

Summary

Languages

Education

FernUniversität Hagen

Diploma in Business Administration · Business Administration · Hagen, Germany

Telekolleg

University of Applied Sciences Entrance Qualification · University of Applied Sciences Entrance Qualification · Germany

Training as a baker and pastry chef

Certifications & licenses

Generative AI For Business Transformation

Master Management With AI

Configuring SAP Global Trade Services – GTS200

SAP Global Trade Services Overview – GTS100

Cross-Functional Customizing In SAP S/4HANA Sales (S4650)

Invoicing In SAP S/4HANA Sales (S4620)

Invoicing In SAP S/4HANA Sales (S4615)

Delivery Processing With SAP S/4HANA (S4610)

Selling In SAP S/4HANA Sales (S4605)

Basics Of SAP S/4HANA Sales (S46000)

SAP S/4HANA Overview (S4H00)

Certification: ServiceNow Human Resources Service Delivery (HRSD)

ServiceNow Certified Implementation Specialist – Human Resources

ServiceNow IT Service Management (ITSM) Professional Suite

ServiceNow Certified Implementation Specialist - IT Service Management (CIS – ITSM)

ScrumMaster Certified By Borisgloger

ProductOwner Verified By Borisgloger

Introduction EU General Data Protection Regulation

IITR Datenschutz GmbH

Data Protection Fundamentals

DeutschePost DHL Konzerndatenschutz

PRINCE 2 Foundation

DPAG internal training center

First Choice (SIX SIGMA) Initiative Champion

DPAG internal training center

Structured Problem Solving/Result Presentation

McKinsey Training Center

Leadership Skills

DPAG internal training center

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