Project Manager - Business Analyst - Demand Manager

Support of a business unit in providing and using new IT-supported business capabilities.

• Recording, evaluation and prioritization of strategic demands from the Electronics and Power Systems business units
• Support in further digitization of business processes
• Process digitization & IT architecture planning including network infrastructure
• Review of demands including existing solutions
• Coordination with IT and departments
• Design and implementation of possible business architectures
• Project planning of implementation projects, particularly supporting import control with SAP GTS implementation
• Interface between departments and IT
• Creation & implementation of IT security, compliance, data protection and confidentiality concepts
• Conducting workshops, process analyses and training
• Stakeholder Management, Change Management

Professional support of PMO management for the "Register Census" project.

• Analysis and evaluation of project structures, development of improvement potentials
• Process consulting, optimization and implementation
• Agile coaching and consulting for project and PMO management
• Project planning, controlling, reporting and risk management
• Stakeholder Management, Change Management

Complete and seamless automation of the commercial provisioning process (order-to-cash) with eCommerce input channel, involving all professional responsibilities and systems.

The complex and heterogeneous process integrated with SAP PI/PO and Software AG Webmethods:

• Webshop (SAP SRM)

• CRM (Microsoft Dynamics CRM)

• Material Management (SAP MM)

• Financial Accounting (SAP FI)

• Respective provisioning and production systems

• Project management, stakeholder and change management, project marketing

• Analysis and modeling of overall process with technical solution architecture

• Data collection and analysis

• Creating epics and user stories, acceptance criteria, approval and solution rollout

• Architecture consulting based on TOGAF and domain model

• Strategic project and application planning based on required business capabilities

Content and formal adaptation of existing customer contracts for price adjustments.

• Project management, task planning, prioritization
• Ensuring result quality, adherence to schedule and budget
• Contract management
• Linking contracts, technical requirements and technical solutions
• Determining correct new contract situation and its adjustment
• Projection of result changes through contract adjustments

Global digitization of written communication.

• Strategy development and stakeholder management
• Project planning, goal setting, work package design, project organization, communication and marketing
• Team management, project controlling and result documentation
• Country-specific: Market volume calculation, potential analysis, product/solution definition
• Development and implementation of evaluation model
• Market development for E-POST products in Poland, Hungary and Czech Republic
• Responsible management of building partner network around E-POST products and technical integration

Project management for technical integration of E-POST into customer infrastructures.

• Requirements management
• Conducting workshops, presentations and training
• Escalation management for critical customer projects

Implementation of group IT strategy adjustment for DHL US-domestic through shutdown of central US data center and migration of applications.

• Central interface for all data center shutdown questions in USA
• Introduction of group-wide standard service management processes in Americas region
• Implementation focus on project scoping process, change process, IT budget planning and controlling process
• Coaching demand managers on product catalog, RFP process and newly introduced ITIL, demand and service management processes

Strategy development and implementation of corporate governance, architecture, technology, process and contract requirements.

• Responsible for desktop services product and service descriptions
• Establishment of ITIL-based service management
• Definition and introduction of new RUN services for SOA platforms
• Support of service-oriented architecture (SOA)
• IT strategy development for acquired companies and integration
• Demand manager for all letter division marketing and sales applications
• Project management for migration projects to new RUN products and services

• EDIFACT connection for PRICAT and SALESREPORT
• Design and implementation of EDIFACT connections for trading companies
• Sales data analysis and management reporting
• Customer service for media logistics system
• Customer acquisition, consulting and implementation
• Concept creation and implementation of sales structures and processes
• Project management for customer projects

Acquisition work, contract negotiations and on-site installation of self-developed application.

• Customer acquisition/pre-sales
• Requirements specification
• Release planning
• Trade fair planning
• User training
• Network administration