Dennis Rall - Business Analyst

Q: Where is Dennis based?

Dennis is based in Murr, Germany and prefers 100% remote projects.

Q: What languages does Dennis speak?

Dennis speaks the following languages: German (Advanced), English (Advanced) .

Q: How many years of experience does Dennis have?

Dennis has at least 10 years of experience. During this time, Dennis has worked in at least 6 different roles and for 6 different companies . The average length of individual experience is 1 year and 9 months . Note that Dennis may not have shared all experience and actually has more experience.

Q: What is Dennis's latest experience?

Dennis's most recent position is Business Analyst - Product Owner at Condor .

Q: What companies has Dennis worked for in recent years?

In recent years, Dennis has worked for Condor , INNIO Group , and Stada GmbH .

Q: Which industries is Dennis most experienced in?

Dennis is most experienced in industries like Manufacturing , Tourism and Hospitality , and Pharmaceutical . Dennis also has some experience in Energy and Utility Services .

Q: Which business areas is Dennis most experienced in?

Dennis is most experienced in business areas like Information Technology (IT) , Project Management , and Quality Assurance (QA) . Dennis also has some experience in Product Development .

Q: Which industries has Dennis worked in recently?

Dennis has recently worked in industries like Tourism and Hospitality , Pharmaceutical , and Energy .

Q: Which business areas has Dennis worked in recently?

Dennis has recently worked in business areas like Information Technology (IT) , Quality Assurance (QA) , and Project Management .

Recommended expert

Murr, Germany

Experience

Oct 2023 - Present

2 years 5 months

Neu-Isenburg, Germany

Business Analyst - Product Owner

Condor

Capturing and analyzing stakeholder needs to define precise requirements and ensure the new website meets user expectations.
Taking on the role of Product Owner to lead the development team, set priorities and monitor implementation progress.
Coordinating the implementation of Optimizely as the new CMS, including customizing and integrating all necessary features to ensure a seamless user flow.
Ensuring successful integration of features within the Condor lifecycle, such as flight booking, check-in and other relevant services to create a comprehensive user experience.
Actively communicating with stakeholders to gather feedback and make adjustments during the development process to continuously optimize the user experience.
Planning and conducting tests to guarantee the quality of implemented features and ensure all requirements are met.
Methods used: Agile methods, Scrum, SAFe
Tools used: Optimizely, Jira, Confluence
Result: Significant improvement in user experience, optimized booking and check-in processes, and strengthened Condor's digital presence in the market.

Jan 2022 - Sep 2023

1 year 9 months

Jenbach, Austria

Project Manager

INNIO Group

Development and implementation of a detailed project plan for the rollout of the ServiceNow GRC module, including timelines, resource management and milestone tracking.
Coordination of all activities to prepare and achieve ISO 27001 certification, including creating and implementing required documentation and processes.
Applying agile methods (Scrum) to support flexible and effective collaboration within the project team and to quickly adapt to changes.
Close collaboration with internal and external stakeholders to clarify requirements, communicate progress and secure their support for the certification.
Implementing the ServiceNow GRC module to manage compliance requirements and integrating it with existing systems (SAP) to optimize processes.
Identifying and managing risks that could impact the certification process, as well as developing risk mitigation strategies.
Methods used: Scrum, COBIT, ISO 27001, ISO 9001
Tools used: ServiceNow GRC, SAP, Microsoft Project
Result: Significant improvement in compliance and security standards, strengthened customer trust.

Jan 2020 - Jan 2022

2 years 1 month

Bad Vilbel, Germany

Global Project Manager

Stada GmbH

Detailed analysis and standardization of existing ITSM processes to create a global, unified structure and improve IT service efficiency worldwide.
Leading the selection process for a suitable ITSM tool (ServiceNOW) and adapting processes to the design of the new system to increase automation and control.
Conducting design workshops to gather and harmonize requirements in coordination with global IT teams.
Comprehensive project planning, management and regular status updates for stakeholders to ensure transparency and goal alignment.
Coordinating external vendors and closely aligning with internal stakeholders, including C-level, to promote acceptance of the new ITSM system.
Responsible for change management measures and leading an international project team of 15 members for sustainable process rollout.
Methods used: ITIL, ITSM, Scrum
Tools used: ServiceNOW, MS System Center, Jira, Confluence, Visio, Office 365
Result: More efficient and consistent service delivery, improved transparency and easier global collaboration.

Mar 2019 - Dec 2019

10 months

Frankfurt, Germany

Process Consultant

Syna – Süwag Gruppe

Developing and documenting requirements for new process solutions to align the technical implementation precisely with the needs of the IT departments.
Advising on ITIL process standards and working on technical implementation concepts together with Omnitracker developers to automate and improve efficiency of IT processes.
Leading project steps from planning to implementation, including stakeholder management and change management activities.
Managing a project team of 3 members and closely coordinating with internal IT stakeholders.
Methods used: ITIL V3, ITIL V4, Scrum, PRINCE2, Design Thinking
Tools used: Omnitracker, Visio, Office 365
Result: Successful introduction of tailored ITIL processes and technical integration into Omnitracker, increased efficiency of IT services.

Aug 2018 - Feb 2019

7 months

Luxembourg

ITSM Process Manager

Fanuc Europe Corporation

Detailed analysis of existing IT processes to identify optimization potentials and then design efficient, scalable ITIL-compliant processes.
Implementing and customizing the new processes in the ITSM tool Cherwell/Ivanti to increase process automation and ensure consistent service delivery.
Leading the project kickoff as well as ongoing planning, status tracking and management of a team of 14 international project members.
Regular alignment with senior stakeholders (including the CIO and department heads) and comprehensive coaching measures to ensure a sustainable transition.
Coordinating external service providers and conducting workshops to share knowledge and optimize process implementation.
Methods used: ITIL V3, PRINCE2, COBIT, Scrum, Kanban
Tools used: Cherwell ITSM, Visio, MS Office, SharePoint
Result: Significantly improved response times and efficiency, increased service quality and end-user satisfaction.

Aug 2015 - Aug 2018

3 years 1 month

Essen, Germany

International PMO Governance Manager

Thyssenkrupp Elevator Europe

Development and implementation of standardized processes to structure and unify the IT project landscape.
Regularly led board meetings with C-level managers for strategic alignment and decision-making of the project portfolio.
Support and development of project managers across Europe in best practices and change management.
Implementation of a PPM tool (Daptiv) and integration of controlling and reporting systems.
Managed a team of 10 employees across Europe.
Methods used: Prince2, PMI, ITIL V3, COBIT
Tools used: Daptiv PPM, SharePoint, Visio, MS Office, SAP S4/Hana
Result: Significantly improved transparency and efficiency in project management and successful management of a large IT project portfolio.

Summary

As an expert in the strategic and operational design of IT and non-IT processes for companies of all sizes and industries, I bring extensive experience in project management. Over the past 15 years, I have successfully contributed to a variety of projects with and without leadership responsibilities. I stand out with my strong communication skills and solution orientation and present myself confidently to top management, department heads and executives.

Project Manager & Scrum Master: IT project management with over 14 years of experience. Several years of experience in international projects (Europe-wide, global).

Process Consultant: Process consulting focused on operational and project-related processes within IT and in the areas of sales and marketing.

Coach: Coaching employees and project managers on processes and associated changes.

Skills

Communication
Teamwork
Goal Setting
Motivational Skills
Presentation
Sales & Distribution
Agile Mindset
Problem Solving
Self-motivation
Time Management
Willingness To Learn
Cloud Management
Azure Cloud
Client Management
Network
Security
Firewall
Jira & Confluence
Service Now
Draw.io
Visio
Ms Office 365
Omnitracker
Sap S4/hana
Signavio
Matrix42
Ivanti Itsm
Sharepoint
Chatgtp
Automotive
Consulting
Pharma & Chemical
Energy
Robotics
Mechanical Engineering
Aviation
Semiconductors

Languages

German

Advanced

English

Advanced

Education

COMPRiS GmbH

Office Communication Clerk · Ludwigsburg, Germany

SAE Institute

Diploma Program, Audio Engineer · Audio Engineer · Stuttgart, Germany

Certifications & licenses

Artificial Intelligence (AI)

Certificate In Service Management CMMI

Certified Agile Leadership I (CAL I)

Azure Cloud

Generative AI For Project Managers

ISO/IEC 27001 Information Security

ISO27001

ITIL V4 Foundation Design Thinking

ITIL® V3 2011 Foundation COBIT

Management Systems Foundation SAFe

OKR Certified Professional

Serview GmbH Hardware & Services Cloud Management

PRINCE2® Foundation Certificate In Project Management

PSM I - Professional Scrum Master PMI

Prince2

SCRUM

Scrum Alliance® Client Management Network

Scrum.org ITIL V3 & V4

Profile

Created

February 2025

Last Update

August 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Dennis based?

Dennis is based in Murr, Germany and prefers 100% remote projects.

What languages does Dennis speak?

Dennis speaks the following languages: German (Advanced), English (Advanced).

How many years of experience does Dennis have?

Dennis has at least 10 years of experience. During this time, Dennis has worked in at least 6 different roles and for 6 different companies. The average length of individual experience is 1 year and 9 months. Note that Dennis may not have shared all experience and actually has more experience.

What roles would Dennis be best suited for?

Based on recent experience, Dennis would be well-suited for roles such as: Business Analyst - Product Owner, Project Manager, Global Project Manager.

What is Dennis's latest experience?

Dennis's most recent position is Business Analyst - Product Owner at Condor.

What companies has Dennis worked for in recent years?

In recent years, Dennis has worked for Condor, INNIO Group, and Stada GmbH.

Which industries is Dennis most experienced in?

Dennis is most experienced in industries like Manufacturing, Tourism and Hospitality, and Pharmaceutical. Dennis also has some experience in Energy and Utility Services.

Which business areas is Dennis most experienced in?

Dennis is most experienced in business areas like Information Technology (IT), Project Management, and Quality Assurance (QA). Dennis also has some experience in Product Development.

Which industries has Dennis worked in recently?

Dennis has recently worked in industries like Tourism and Hospitality, Pharmaceutical, and Energy.

Which business areas has Dennis worked in recently?

Dennis has recently worked in business areas like Information Technology (IT), Quality Assurance (QA), and Project Management.

What is Dennis's education?

Dennis attended COMPRiS GmbH for Office Communication Clerk.

Does Dennis have any certificates?

Dennis has 16 certificates. Among them, these include: Artificial Intelligence (AI), Certificate In Service Management CMMI, and Certified Agile Leadership I (CAL I).

What is the availability of Dennis?

Dennis is immediately available full-time for suitable projects.

What is the rate of Dennis?

Dennis's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.