Managed and set up an intake channel for data privacy requests
Reporting to the data privacy team lead
Ensured agile, goal-focused, and efficient execution of projects and initiatives in data privacy
Developed and established an agile workflow to optimize the handling of data privacy requests
Acted as a bridge between business units and the agile data privacy team
Collected and analyzed requirements from business units to support the projects
Used project management tools like Jira and Confluence to optimize workflows
Prepared, facilitated, and documented lessons learned and retrospectives
Introduced process mining and BPMN in Confluence
Analyzed existing processes, identified improvement opportunities, and designed solutions to increase efficiency and effectiveness
Developed a concept to introduce automation approaches in existing tools
Mar 2023 - Present
2 years 7 months
Bonn, Germany
Lead Project Manager
Bundeswehr Informatik (BWI GmbH)
Led and built a business management office for IT infrastructure
Completed security review level 2 (SÜ2)
Reported to project management LI11
Managed multiple external staff to support IT supply, deployment, and operations for the Bundeswehr's foreign offices
Provided technical guidance and coordination for commissioned tasks such as file service migration
Prepared decision-making documents (e.g., project planning, governance model, communication plans, controlling models, role and responsibility matrices)
Gathered customer requirements
Developed program-wide knowledge management using Confluence and created a Jira concept
Introduced process mining and BPMN in Confluence
Analyzed existing processes, identified improvement opportunities, and designed solutions to increase efficiency and effectiveness
Developed a concept to introduce automation approaches in existing tools
Responsible for risk management, reporting, quality management, and resource planning in the program
Drove agile development of the project methodology
Jan 2021 - Jul 2022
1 year 7 months
Bonn, Germany
Co-Product Owner Cloud Security Team
Bundeswehr Informatik (BWI GmbH)
Budget: over €10M, team of 15 FTE
Built and managed the cloud security team
Responsible for delivery commitment LI19 work package 13 Encryption
Introduced agile methods
Developed a Zero Trust concept (including IAM, PKI, and PAM) for cloud migration projects and new Bundeswehr data centers
Managed requirements according to Bundeswehr and BSI regulations
Dec 2018 - Dec 2022
4 years 1 month
Bonn, Germany
Head of Program Management Office Cloud for Bundeswehr
Bundeswehr Informatik (BWI GmbH)
Led and built the cloud program management office for the Bundeswehr
Reported directly to the Program Director of Cloud (E2), managed a budget of €5M and 10 FTE
Responsible for the deliverable 'Concept for the Bundeswehr's private cloud strategy'
Responsible for business planning and resource management in the program
Handled onboarding and offboarding of staff
Managed external tenders in line with procurement law and staff hiring
Managed 4 internal staff and 6 external service providers
Directed partner and stakeholder management
Responsible for risk management and reporting in the program
Oversaw documentation of all sub-projects as the central interface of program management according to ISO 9001, EPDF, and PM4BWI
Conducted several internal and external audits according to ISO 9001
Transitioned the cloud program to a hybrid agile mode by transforming the PMO into Cloud OneTeam Enablement (COTE) and adapting traditional processes with agile methods
Prepared, facilitated, and documented lessons learned and retrospectives
Collaborated with controlling, marketing, IT infrastructure/data center, and development (eCommerce, databases, software development)
Responsible for building a sales pipeline and securing orders
Structured and improved the sales process
Managed staff in the pre-sales process
Planned and executed customer acquisition and trade show appearances
Managed go-to-market for a new cloud SaaS solution
Built a B2B partner network
Jul 2015 - Aug 2016
1 year 2 months
Saarbrücken, Germany
Project Manager in the Executive Office
T-Systems
PM in the Executive Office of Dr. Ferri Abolhassan (Managing Director IT Division, approx. 30,000 employees)
Contributing to strategic programs & projects
Designing solution concepts, i.e. conducting analyses & preparing solution options
Management of governance structures, i.e. preparation & follow-up of T-Systems executive meetings and supervisory board meetings from the delivery perspective
Support in preparing decision papers & management briefings for both client and internal contexts, including M&A analyses
Preparation of briefings for the management
Creating agendas, minutes & task tracking for IT Division & T-Security Management Committee meetings
Jul 2014 - Jul 2015
1 year 1 month
Berlin, Germany
Subproject Lead & IT Business Analyst
T-Systems
Subproject Lead in implementing a target costing approach for producing IT collaboration services in the private cloud
Cost analysis in the production of IT services in the private cloud
Stakeholder management, process & cost optimization
Process documentation in Word & PowerPoint
Support for problem management with analyses in Excel format
Support for incident management with analyses in Excel format
Support in reporting on the installation process
Feb 2012 - Dec 2013
1 year 11 months
Vienna, Austria
Technical Consultant, Mobile Communications
T-Mobile Austria
1st & 2nd Level Support for technical customer inquiries
Setting up GSM & UMTS services
Hardware configuration of products & services
Administrator & 1st Level Support for the sales department in MS Dynamics CRM
Improving data quality in MS Dynamics CRM customer database
Testing the incident platform according to ITSM
Project collaboration, testing & subproject lead for the routing platform
Languages
German
Native
English
Advanced
French
Elementary
Education
Steinbeis University Berlin
Master of Business Administration · General Management · Berlin, Germany
Christian-Albrechts-Universität Kiel
Master of Arts · Political Science, Sociology & Public Law · Kiel, Germany