Recommended expert

Thomas Müller

Chief Risk Officer, Member of the Executive Board

Thomas Müller
Bonn, Germany

Experience

Jan 2020 - Present
6 years 1 month

Chief Risk Officer, Member of the Executive Board

BWI GmbH

  • Built and led the Group Risk & Compliance organization (ERM, IKS, Compliance, Information Security, Data Protection, Classified Information Protection, Project Assurance).
  • Integrated previously fragmented control functions into a single, performance-oriented GRC framework.
  • Served as member of the steering committee in all top projects, from the sales phase until handover to delivery operations.
  • Developed and implemented a new project assurance function to ensure top management attention and an early warning system for top 20 projects.
  • Led 120 employees with 9 direct reports, managing a business volume of €1.8bn.
Jan 2017 - Dec 2019
3 years

Vice President Central Risk Management

T-Systems International

  • Established a centralized, performance-oriented risk management function to ensure delivery of the business case in large scale transition & transformation projects.
  • Strengthened transparency and delivery reliability across 30+ strategic outsourcing projects.
  • Managed a "stop the bleeding" initiative to turnaround performance in critical projects and reduce risk impact on financial results.
  • Served as member of the steering committee in all top projects, from the sales phase until handover to delivery operations.
  • Initiated and supervised health checks in critical T&T projects.
  • Led 20 employees with 2 direct reports, managing a business volume of €1bn.
Jan 2013 - Dec 2017
5 years

Vice President Solutions & Projects

T-Systems International

  • Led the global project manager community (1,000 PMs across 20+ countries).
  • Introduced internal project management certification to ensure adequate qualification for critical T&T projects.
  • Implemented a "Care Mode" project governance model, improving performance oversight (technical, financial) and client satisfaction.
  • Ensured board-level transparency on the status and progress of the T&T project portfolio.
  • Led 25 employees with 3 direct reports, managing a business volume of €1bn.
Jan 2009 - Dec 2012
4 years

Vice President Transformation Management

T-Systems International

  • Introduced standardized methodologies for transition & transformation in IT outsourcing and implemented new processes and procedures.
  • Developed and introduced the T&T handbook, including communication, training and coaching of project managers and relevant sales and delivery functions.
  • Conducted lessons learned workshops and knowledge transfer to new T&T projects to ensure continuous improvement.
  • Led 10 employees, managing a business volume of €500m.
Jan 2006 - Dec 2008
3 years

Head of Delivery Management

T-Systems International

  • Responsible for delivering desktop services for key international customers of T-Systems.
  • Managed desktop services including over 300,000 workstations plus back-end services (mail, file, print).
  • Introduced efficiency initiatives and global service governance structures.
  • Led over 250 employees with 5 direct reports, managing a business volume of €600m.
Jan 2003 - Dec 2005
3 years

Head of Strategic Programs

T-Systems International

  • Managed post-merger integration and restructuring programs with leading consultancies (McKinsey, Roland Berger, BAIN).
  • Oversaw the Focus on Growth program during post-merger integration, driving cost reduction, process efficiency, and culture change.
Jan 1996 - Dec 2002
7 years

Various Roles

Deutsche Telekom AG

  • Directed corporate functions at DT France; served as company secretary of SIRIS SAS (later T-Systems France).
  • Developed market entry strategies and supported M&A transactions in France (SIRIS, Club Internet).

Summary

Internationally oriented senior executive with over 25 years of leadership experience in Governance, Risk & Compliance (GRC), Transition & Transformation Management (T&T), and large-scale organizational change. Proven track record in structuring and managing international project organizations, developing and implementing standards for T&T in the IT outsourcing arena. Entrepreneurial, hands-on leader with a strategic mindset and deep understanding of operational realities.

Skills

  • Leadership & Strategy – Executive Board Experience, Leading Organizations Both As Direct Leader As Well As In A Matrix,
  • Transformation & Change – Initiating And Managing Change, Process And Organizational Design And Redesign, Complexity Reduction, Change Management
  • Transition & Transformation – Project & Performance Management In An It Outsourcing Context, Program & Project Assurance, Risk-performance Integration, Multi-project Management, Project Portfolio Management
  • Governance, Risk & Compliance – Coso Erm, Iso 31000, Idw Ps 980–982, Gdpr, Nis2
  • Collaboration & Communication – Trusted Advisor To C-suite And Boards, Intercultural Leadership

Languages

German
Native
English
Advanced
French
Advanced

Education

International Business School Bad Homburg

Diploma in International Business (Dipl. Internationaler Betriebswirt) · International Business · Bad Homburg, Germany

East Carolina University

Bachelor of Business Administration · International Business Studies · Greenville, United States

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