Volkmar Jaekel
Consultant
Experience
Mar 2023 - Mar 2023
1 monthGermany
Consultant
Bedia Motorentechnik GmbH & Co. KG
- Consulting on effort estimation for VDA ISA/TISAX certification
- Conducting a 2-day workshop plus preparation and follow-up
- Hard skills: TISAX 5.1, ISO 27001:2022, audit, information security
- Soft skills: consulting, moderation, presentation
Jan 2023 - Dec 2023
1 yearWuppertal, Germany
Senior IT Risk Manager
Barmenia Versicherung
- Developing and operating operational IT risk management
- Monitoring IT risk process and optimizing IT risk database functions
- Restructuring IT, information security, compliance, and project risks with data protection, outsourcing, and reputational aspects
- Designing and delivering risk management training for key stakeholders
- Planning and conducting risk inventory via risk interviews
- Reporting IT risks to the board and risk management function
- Adapting IT risk database into an enterprise risk database
- CISO consulting on risk treatment plan design
- Establishing an IT risk management board from IT leadership roles
- Hard skills: IT risk management, IT compliance, VAIT, regulations, ISO 27001:2022, information security, Cobit, consulting, JIRA, R2C
- Soft skills: communication, planning
Apr 2022 - Dec 2023
1 year 9 monthsGermany
Project Risk Manager IT Mega Project
IT-Systemhaus der Bundesagentur für Arbeit
- Risk management for a large-scale digital marketing development project
- Defining, describing, and announcing the project-specific risk management process
- Ongoing direct and indirect identification and aggregation of possible risks through communication with stakeholders and analysis of documents, project artifacts, environment, and tool information
- Advising and collaborating with overall and subproject leads, managers, and decision-makers in the mega project environment
- Documenting, evaluating, and updating risks and risk candidates in the risk register
- Proposing risk treatment strategies and deriving measures and responsibilities with experts and decision-makers or acting as a harmonizing authority
- Reviewing measure implementation and effectiveness, and reporting risks to the steering committee; monthly reporting of total project risk assessment to various decision-makers
- Hard skills: project management, quality management, IT risk management, IT and information security, data protection, governmental business processes, audit, assessment, R2C
- Soft skills: analysis, communication, conflict management, presentation
Sep 2021 - Dec 2021
4 monthsWuppertal, Germany
Senior Consultant IT Risk Management
Barmenia Versicherung
- Designing documents for IT risk management
- Analyzing guidelines in GRC and VAIT environments
- Developing policies, work instructions, and processes for IT risk management integrated into internal control systems (ICS)
- Supporting GRC manager on IT governance topics and department setup
- Hard skills: IT risk management, IT governance, BSI IT-Grundschutz, information security, Cobit, documentation, VAIT, consulting, organizational change management
- Soft skills: design, management consulting
Aug 2021 - Dec 2023
2 years 5 monthsDarmstadt, Germany
Senior Strategy & Implementation Consultant VAIT Compliance
Betriebspensionskasse der Firma Carl Schenck AG VVaG
- Implementing regulatory IT requirements (VAIT) and IT policies
- Gap analysis and assessment of existing structures, organization, processes, technical information networks, IT policies including extensive outsourcing
- Consulting, designing, and implementing VAIT-aligned structures, organization, processes, technical networks, IT strategy, IT policies, IT emergency concepts, IDV policies
- Introducing IT risk management and key functions, and centralized data management for large outsourcing
- Leading regular meetings with function holders, service providers, and board members
- Training information security officers and IT risk managers on VAIT requirements
- Hard skills: strategy development, strategy implementation, analysis, design, consulting, BaFin VAIT requirements, MaGo (pension funds), information security, ISO 27001, ISO 27031, BSI 200-4, emergency concepts, Cobit, corporate know-how, IT governance, IDV, IT and information risk management, process management, project management, regulations
- Soft skills: communication, presentation, management consulting
Oct 2020 - Jul 2021
10 monthsWolfsburg, Germany
Senior Consultant Pilot Projects
CARIAD SE
- Organizational setup and content support for a Processes & Compliance cluster
- Stakeholder analysis, requirements gathering, and analysis for organizational setup and large project integration
- Organizational interface function between brands, line organization, and project
- Participating in cross-project working groups on processes, quality, and compliance
- Providing compliance support to pilot projects in functional safety, product safety, IT and information security, ASPICE, and process models
- Virtual international collaboration across many VW organizations
- Hard skills: consulting, stakeholder management, SAFe, JIRA, Confluence, process design, organizational change management, ISO 26262, Automotive Security, ISO 21434, UNECE 155, UNECE 156, ISO 27001, ASPICE 3.1/4.0, engineering know-how
- Soft skills: international and agile mindset, English, handling VUCA
Aug 2018 - May 2020
1 year 10 monthsDüsseldorf, Germany
Senior Consultant, Moderator
ITERGO GmbH
- Implementing GoBD requirements for procedure documentation and individual data processing (IDV) in the group
- Strategy design and piloting project execution in the ERGO Group
- Developing, planning, and implementing project approaches and quality standards
- Identifying relevant systems and IDV and their owners
- Designing info events and training materials, planning and delivering training
- Planning and moderating workshops with system owners and auditors to compile procedure documentation for all sites
- Providing governance and evidence documentation in a central system and site-specific systems
- Planning and conducting quality checks and providing quality reports
- Advising system owners on quality improvements
- Continuously improving methods and approaches in the project, documentation, and quality assurance
- Virtual collaboration with consultants, auditors, risk management, business units, and IT organizations
- Hard skills: consulting, strategy development, planning, process management, project management, IT development, IT operations, GoBD, compliance, moderation techniques, lean management, corporate group, SharePoint, Skype, IDV, application documentation, technical system documentation, operations documentation
- Soft skills: design, communication, planning, judgment, assertiveness, structured approach
Jul 2018 - Sep 2018
3 monthsNuremberg, Germany
Business Auditor
ERGO Direkt Versicherung AG
- First audit of system-supported workflow input management
- Creating a specific audit program and planning
- Conducting the audit and evaluating against requirements with a risk-oriented approach
- Reporting audit results in defined formats and documenting actions
- Presenting findings to audited areas and coordinating actions and final report
- Hard skills: business processes, document management systems, workflow systems, input management, audit, IT audit, risk management, GoBD, TR-RESISCAN, IDW PS 330, interview techniques, internal control system (ICS)
- Soft skills: planning, analysis, structured approach, communication, judgment
Mar 2017 - Mar 2018
1 year 1 monthHeerlen, Netherlands
Management Consultant, Process Manager, Change Manager
DocMorris B.V.
- Setting up and launching a new business unit for process and project management – Project and Process Management Office
- Advising and supporting the department head on strategy development, department setup, and integration into corporate organization
- Defining and installing department team and company-wide process team to handle changes with minimal operational risk
- Redefining, developing, and relaunching a tool-supported change process for all business process and IT-related changes
- Establishing organizational, process, communication, meeting, and interaction structures for integration and operation of the new department
- Evaluating, strategizing, planning, executing, and adapting change management process
- Defining and introducing criteria, concepts, methods, procedures, processes, roles, and positions in process, project, and portfolio management
- Developing and applying company-specific methods to create business process documentation and a detailed cross-company process map
- Introducing project standards: objectives and scope, planning, monitoring, reporting, tools, forms, communication, risk management, etc.
- Defining department goals, tasks, budget, personnel, and project plans for the following year
- Agile project management including planning, marketing and communication, risk management, collaboration with board, management levels, HR, IT, and stakeholders
- Hard skills: process management, project management, change management, management consulting, stakeholder management, strategy development, organizational development, team building, matrix organization introduction, documentation, portfolio management, method development, JIRA
- Soft skills: analysis, strategic thinking, design, communication, presentation
Nov 2016 - Dec 2016
2 monthsKonstanz, Germany
Management Consultant, Assessor/Auditor
Hyperstone GmbH
- Method consulting on software and quality standards and creating roadmaps
- Analyzing process and quality situation with current and target states, market, industry, and customer requirements, conditions, etc.
- Evaluating and deriving suitable quality standards and norms
- Gap analysis for ISO 9001:2015 and Automotive SPICE assessment (HIS scope)
- Creating quality roadmap with general and specific approach recommendations and profile definition for quality managers
- Hard skills: quality management systems, audit/assessment, ISO 9001:2008, ISO 9001:2015, IATF 16949:2016, ISO 26262 Part 11, ASPICE 2.5, VDA 6.3, software development processes, embedded systems, software quality, automotive industry
- Soft skills: analysis, strategy development
Jun 2016 - Sep 2016
4 monthsStuttgart, Germany
Operations Organization Expert
Allianz Deutschland AG
- Creating, revising, coordinating, and approving group policies
- Developing policy content for data protection, IT security, EUC/IDV, workplace infrastructures, and communication
- Formal and content design based on minimum criteria like control levels, role and process definitions, and provided description structures
- Coordination and changes with subject experts from affected divisions and overarching group units like IT audit and regulatory governance
- Hard skills: IT governance, GoBD, data protection, information security, group structures and processes, workplace technologies and applications, internal control systems, IDV, authorization models, compliance design, evidence management
- Soft skills: analysis, design, communication, planning
Feb 2014 - Apr 2016
2 years 3 monthsStuttgart, Germany
Head of Process and Quality Management – Process Manager, Project Manager, Quality Manager, Consultant
ELO Digital Office GmbH
- Optimizing business processes, ensuring product compliance, evaluating and assessing relevant product standards, norms, and laws
- Leading the introduction of an intranet as an information, communication, and documentation platform
- Leading the introduction of a multinational product support and service ticket system
- Various process optimizations including requirements management, software delivery, product strategy development, and internationalization processes
- Compliance review, compliance setup, and white paper creation for FDA 21 CFR Part 11
- Evaluating normative and regulatory product requirements and developing implementation strategies
- Representing the company and participating in Bitkom e.V. working groups on ECM standards and ECM compliance
- Consulting on DMS tenders and creating procedural instructions
- Hard skills: identifying and assessing national, European, and US ECM-related norms, standards, and laws; process management; change management; quality management; project management; product life cycle; archiving; product management; document management; enterprise content management; SharePoint; JIRA; JIRA Service Desk; Confluence; agile and incremental project approach; GoBD; TR-RESISCAN; TR-ESOR; ZUGFeRD
- Soft skills: analysis, strategy development, communication, team leadership
May 2013 - Jun 2013
2 monthsSolothurn, Switzerland
Process Analyst, Technical Writer, Training Coordinator
DePuy Synthes GmbH
- SOX IT remediation for SAP Access Control
- Analyzing, extending, and developing Standard Operating Procedures (SOPs), work instructions, and control functions
- Coordinating training for global rollout
Mar 2013 - Mar 2013
1 monthFrankfurt, Germany
Project Planner
Evonik Business Services GmbH
- Planning the implementation of global software portfolio and license management processes
- Analyzing and structuring existing software portfolio and license management concept ideas and internal project execution guidelines
- Defining work packages, creating detailed project plan, and drafting kickoff presentation
Jun 2012 - Dec 2012
7 monthsLeonberg, Germany
Program Quality Manager, SW Quality Manager
Robert Bosch GmbH
- Program and software quality management by reintroducing and continuing my QM activities from 2007–09
- Updating and expanding the system development life cycle manual
- Planning and conducting regular and special audits
- Preparing and supporting ASPICE Level 2 assessments
Aug 2010 - May 2012
1 year 10 monthsZürich, Switzerland
Quality Manager Project
Credit Suisse AG
- Quality management for projects and programs and lean design for process and life cycle models
- Quality consulting, planning, audits/assessments, lean design, and implementation of standard processes
Jun 2010 - Jun 2010
1 monthRheinbach, Germany
Consultant for Process and Quality Management
Recommind GmbH
- Identifying opportunities for global process and quality optimization in agile product development and delivery
- Current and target analysis for product development, quality, and delivery processes
May 2009 - Dec 2009
8 monthsKirkel, Germany
Business Analyst
Praktiker Service GmbH
- Business concept for inventory valuation under IAS 2 and goods stock valuation
- Analyzing and designing goods inventory valuation methods
Jan 2007 - Mar 2009
2 years 3 monthsLeonberg, Germany
Project Quality Manager, PMO Lead
Robert Bosch GmbH
- Process improvement, quality management, and management coaching
- Developing and implementing quality standard CMMI ML2 + ML3 and designing, setting up, and leading PMO
Jun 2006 - Sep 2006
4 monthsDarmstadt, Germany
Project Coordinator, Editor-in-Chief
Deutsche Post Retail GmbH
- Creating a guidelines catalog for application development participants
- Defining requirements, motivating editors, and designing catalog maintenance process
Mar 2006 - May 2006
3 monthsMunich, Germany
Consultant and Support for SOX IT Manager
E.ON IS GmbH
- Further developing an efficient generic SOX IT control model
- Benchmark analysis, best practice identification, workshop moderation
Mar 2006 - Apr 2006
2 monthsMunich, Germany
Strategy Consultant, Moderator
MAN AG
- Moderating IT workshop “Strategic Basis” for application areas after data center spin-off
- Moderation and strategy development
Nov 2005 - Dec 2005
2 monthsDarmstadt, Germany
Process Consultant, Project Coordinator
Deutsche Post Retail GmbH
- Integrating CMMI project management process area into an ITIL IT operation
- Process design and organizational coordination
Jun 2005 - Jul 2005
2 monthsMunich, Germany
PM Coach and Support
Infineon AG
- Providing process, project, and software metrics according to CMMI
- Coaching and supporting PM in CMMI process area “Measurement and Analysis”
Mar 2005 - May 2005
3 monthsMunich, Germany
Project Management Coach
Finanz Informatik GmbH & Co. KG
- Feasibility study and execution consulting for a complex software development and integration project (interface project)
- Coaching project managers, setting up risk management, auditing
Sep 2004 - Jan 2005
5 monthsWiesbaden, Germany
Project Manager
IKANO Bank AB
- Relaunch and feature expansion of a customer card as a project continuation
- Full project management
Jul 2004 - Aug 2004
2 monthsFrankfurt, Germany
Project Management Consultant
DSV Air & Sea GmbH
- Sarbanes-Oxley Act (SOX) audit preparation – IT area
- Requirements analysis, implementation support, evidence documentation
Feb 2004 - Feb 2004
1 monthEssen, Germany
Assessor, Business Analyst
Dr. Fromme International Consulting
- Assessment for introducing accounting and billing software in water and waste management companies in Kosovo
- Software assessment
Jan 2000 - Oct 2023
23 years 10 monthsSenior Consultant and Manager for Process, Quality and Project Management, IT Audit, Information Security, Compliance as
Jan 1998 - Dec 1999
2 yearsStaff Quality Management
Jan 1993 - Dec 1998
6 yearsProject Manager IT & Organization
Jan 1991 - Dec 1993
3 yearsProject Engineer/Software Developer
Jan 1987 - Dec 1991
5 yearsHardware/Software Development Engineer
Summary
Mostly working in cross-functional roles on implementation, optimization, standardization, and audit topics in compliance, information security/BCM, and project management, as well as serving as moderator, project manager, organizational change manager, and management consultant.
Process management:
- Method models
- Product life cycle
- Project processes
- Software development processes
- IT service management (ITIL processes)
- Business processes
- Management system processes
- Collaboration with business partners
- Organizational interfaces
- Organizational structure
- Organizational changes
- Organizational Change Management (OCM)
- Strategy development
Information security/(IT-) Business Continuity Management:
- Awareness training
- Business impact analyses
- Risk analyses and risk management
- Protection needs and measure identification
- Security concepts
- Emergency preparedness concepts
- Emergency manual
- Disaster recovery
Quality/Compliance:
- Implementation, consulting, certification preparation, and gap analyses for standards and norms like ISMS, BCMS, QMS
- Quality criteria, measurement, and analysis
- Policies and guidelines
- IT governance
- IT audits
- IT assessment
- Models
- Implementation of regulatory requirements like SOX, GoBD, VAIT, BAIT, NIS2, DORA
Project management:
- Fundamentals and approach
- Planning
- Monitoring
- Project Management Office (PMO)
- Risk management
- Project portfolio management
- Organizational and financial areas (e.g., coordination, controlling)
- Proposal and contract topics
Languages
German
NativeEnglish
Advanced Education
FH Hamburg
Dipl. Ing. · Technical Computer Engineering · Hamburg, Germany
Certifications & licenses
ISO 19011:2018 Management System Auditor (ISO 9001, ISO 27001, …)
ISO
ISO 27001:2017 Information Security Professional (Information Security Officer)
ISO
ISO 9001:2015 Quality Management Representative and Internal Auditor (QMR)
ISO
(IT-) Business Continuity Management (ISO 22301, ISO 27031, BSI 200-4)
BSI IT-Grundschutz Practitioner
COBIT 5 Foundation (IT Governance)
ITIL Foundation (IT Service Management)
Organizational Change Management (OCM, Prosci/ADKAR)
VDA ISA/TISAX (Information Security in Automotive Industry)
Additional Audit Procedure Competence § 8a BSIG (IT-SIG, BSI-KritisV)
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