Ronald F.

IT Consultant & Continuing Education

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Stuttgart, Germany

Experience

Jan 2025 - Present
1 year

IT Consultant & Training

Various Small Projects & AI Training

  • Developed multiple websites for small businesses (6)
  • SEO/SEM
  • Business consulting (ERP system implementations (Fresha / MS Dynamics))
  • AI tooling, prompting & coding
  • GenAI chatbot (GPT-4.0)
  • Created a phone agent (NLP services, Twilio, Python, Azure Services)
  • Python coding, report & dashboard creation
  • Stakeholder management and consulting throughout the project lifecycle

AI training and certifications:

  • Microsoft Azure AI Fundamentals
  • Develop Gen AI Solutions with Azure OpenAI Service
  • Designing and Implementing a Microsoft Azure AI Solution
  • Artificial Intelligence for the Business Professional
  • Generative AI for the Business Professional
  • Certified Artificial Intelligence Practitioner
Dec 2023 - Jan 2025
1 year 2 months

Demand Manager & Process Owner

Daimler Trucks

  • Established demand management within an international project organization
  • Captured, analyzed and quality-checked requirements for the application and system landscape
  • Customer management, coordination and handling of work packages in the after-sales logistics process
  • Automation and optimization of processes and reporting
  • Established and integrated controlling
  • Process modeling and process mining
  • Set up and optimized test management
  • Process ownership for system implementations for deliveries at a global hub
  • Documentation
Sep 2023 - Feb 2024
6 months

IT Business Analyst - GDPR

Native Instruments

  • Captured, analyzed, evaluated and implemented EU data protection regulations
  • Captured, analyzed and quality-checked requirements for the application and system landscape
  • Captured, analyzed and quality-checked processes
  • Reporting and controlling
  • Stakeholder management and project organization
  • Conducted interviews with departments
  • Created a process registry
  • System and data warehouse consolidations
Jul 2023 - Sep 2023
3 months

IT Consultant

Webconsultant & Webdevelopment

  • Requirement gathering, design and implementation of an online presence with PHP, WordPress, JavaScript, MySQL
  • Used Adobe Photoshop
  • SEO/SEM design, UX/UI
  • Test management
  • AI tooling & prompting
  • Stakeholder management throughout the project lifecycle
Jul 2022 - Jul 2023
1 year 1 month
Frankfurt, Germany

IT Business Analyst

Commerzbank / Questax

  • Co-responsible for the enhancement of the central order management system in trading and the introduction of a new trading system
  • Requirements management, project and task coordination
  • Performed compliance and audit tasks
  • Security requirements analysis, change and release management
  • Cross-department stakeholder management
  • Planning and implementation of user stories and backlog
  • Documentation, setup and optimization of test management
  • Process mapping and process mining
  • Created relevant audits in the Supply Chain Due Diligence Act and IT risk management
Feb 2022 - Jul 2022
6 months
Frankfurt, Germany

IT Product Manager

DVAG AG

  • Responsibility for the ongoing development of the central asset management system
  • Requirements management, coordination and organization of emerging topics
  • Change and release management
  • Business unit and service provider stakeholder management
  • Quality gate management for microservices
  • Planning and implementation of user stories
  • Process management and application ownership for all contract management systems
  • Application management and Salesforce migration
Nov 2021 - Jan 2022
3 months
Neckarsulm, Germany

IT Project Management Consultant

PVS Fulfillment-Service / Maersk

  • Integration of MS Dynamics 365 and system connections
  • Technical requirements management and process definitions
  • Definition of project increments and deliverables
  • Change and release management
  • Project coordination, stakeholder management
  • Moderation of regular meetings at the business unit level
  • Project communication, organization and reporting
Apr 2021 - Jan 2022
10 months
Stuttgart, Germany

IT Business Analyst

Daimler Bank – Questax

  • Support and partial leadership of a six-member team in Romania
  • International rollout and further development of the online leasing management platform
  • Specifications, change and release management
  • Project coordination and stakeholder management
  • Setup and optimization of test management
  • Requirements management, process documentation
  • CRM exchange, Azure readiness checks & setup, data warehouse consolidations
Jan 2021 - Sep 2022
1 year 9 months
Frankfurt, Germany

IT Project Manager / Product Owner

VTB Bank – Vicoland / Coocmore

  • Further development of the marketing website
  • Change and release management
  • Leading a Scrum team (8 members)
  • Project coordination and stakeholder management
  • HR contracting and facilitation of regular meetings
  • Project communication, organization and reporting
  • Requirements engineering, planning and implementation of user stories and backlog management
  • SEO audit and implementation
  • Resource planning and budgeting
  • Setup and optimization of test and quality management
  • Project documentation and UX/UI coordination
Aug 2020 - Jan 2021
6 months
Stuttgart, Germany
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IT-Web Consultancy & Fortbildung

  • Creation of two web presences (online shop & website)
  • Requirements engineering, organization, programming and configuration of an eCommerce platform and a content management system
  • SEO/SEM and best-fit consulting
  • Further training to become a certified Product Owner and Microsoft Cloud Architect & Designer
  • Working with Kubernetes, Docker, containers, VMs, PowerShell/Azure Cloud Shell, security hardening
  • Linux Bash, Postgres/Oracle/Azure SQL/MongoDB/CosmosDB
  • Microservices, service-oriented architectures, data fabrics, Pureview
  • Setup of data pipelines and data modeling
May 2020 - Jul 2020
3 months
Cologne, Germany

Business Analyst - FS

Toyota Kreditbank

  • Implementation of an EU-wide leasing management system
  • Ensuring consistency of high-level requirements across country subsidiaries
  • Supporting, reviewing, and approving requirements
  • Coordinating technical assistance
  • Securing project goals and vision through open communication between headquarters and subsidiaries
  • Strategic-level reporting on status and likelihood of success
  • External risk assessment and feedback to the project team
  • Monitoring the requirements engineering process between business, consultants, and internal departments
  • Facilitating regular meetings, project communication, and organization
  • Process mining and process documentation
Sep 2019 - Mar 2020
7 months
Stuttgart, Germany

IT PMO & Test Manager

Mercedes Benz AG

  • SAP development and integration project in the SC/WTO department
  • Departmental test team coordination (internal)
  • Test planning, test strategy, and test management
  • Project coordination between IT and business department
  • Facilitating regular meetings at the department level
  • Project communication, organization, and test progress reporting
Jun 2019 - Aug 2019
3 months
Frankfurt, Germany

Business Analyst & Test Manager

ING Bank

  • Implementation of PSD2 compliance
  • Test documentation and optimization of test concepts
  • Preparation of compliance documents
  • Execution of new customer product process
  • Preparation of board presentations
Jan 2019 - Mar 2019
3 months
Stuttgart, Germany

Project Management Consultant & Business Analyst

Itscare - AOK

  • Implementation of an insurance-wide ordering platform (Shopify)
  • Replacement of a service management platform (ServiceNow)
  • Requirement engineering, identification, analysis, and evaluation of system requirements
  • Stakeholder management and backlog development
  • Preparation of project management deliverables (planning, controlling, organization)
  • Process mapping and process documentation
Jun 2018 - Dec 2018
7 months
Stuttgart, Germany

IT PMO & Project Management Consultant

Daimler AG

  • Digitization projects in the legal tech area
  • Portfolio management and multi-project management
  • Project controlling and budgeting
  • Support for GDPR projects (reporting & controlling)
  • Identification, analysis, and evaluation of business and system requirements
  • Establishment of PMO and service processes
  • Setup of automated, cross-functional reporting
Jan 2018 - Jun 2018
6 months
Hamburg, Germany

Lead Business Analyst

Carnival Maritime / AIDA

  • GDPR governance and compliance implementation
  • Identification, analysis and evaluation of business and system requirements in systems and the data warehouse
  • Conducting interviews and workshops
  • Analysis of systems, data and content (Data Fabrics, Pureview)
  • Creation of data processing registers (DPR)
  • TOGAF architecture analyses
  • Process mapping and process documentation
  • Preparation of relevant SOX and PCI audits
Dec 2017 - Jan 2018
2 months
Munich, Germany

Experienced Analyst

Frogdesign / Allianz

  • Short-term assignment to identify, analyze and evaluate requirements for a software prototype to be rolled out internationally
  • Backlog conceptualization
  • Agile product development, UX/UI, design thinking
  • IT product management
Aug 2017 - Dec 2017
5 months
Augsburg, Germany

IT Project Coordinator

Airbus / Premium Aerotec / Cimpa

  • Requirements management and implementation of IT and business processes
  • Definition and coordination of subprojects and DevOps team
  • Stakeholder management and process analysis
  • Status reporting and deviation logs
  • Quality management, project and release planning
Jan 2017 - Apr 2017
4 months
Stuttgart, Germany

PMO – Financial Markets & Private Banking

Landesbank Baden-Württemberg

  • Implementation of a core banking system
  • Project organization and resource management
  • Definition of project-specific processes
  • Ensuring alignment and approval of IT and functional concepts through a standardized workflow process
Sep 2016 - Nov 2016
3 months
Frankfurt, Germany

IT-Consultant – E-Payment Solutions

Paydirekt GmbH

  • Database enhancements
  • Report creation and maintenance
  • Process optimizations at the operational level
  • Merchant onboarding and technical integration
  • Stakeholder management with banks, merchants and merchant aggregators
Mar 2016 - Jul 2016
5 months
Stuttgart, Germany

IT-Project Management Consultant

Daimler AG / Braincourt GmbH

  • Support for several SAP projects
  • Project and quality management according to HoustonIT
  • Quality-Gate-Management
  • Project organization, communication, and planning
  • Test management and compliance checks
  • Requirement engineering and IAM
Jul 2015 - Sep 2015
3 months
Stuttgart, Germany

Technical interface consultant

tepOver GmbH

  • Restructuring service management according to ITIL V3
  • Requirement engineering and product documentation
  • Test management (agile testing, test automation, test planning, test analysis, test execution, test documentation, black-box/white-box, unit tests)
  • Presales and after-sales support
Feb 2015 - May 2015
4 months
Stuttgart, Germany

Developer – IT Consultant

Mantuano Design GmbH

  • Planning, design, and implementation of a website
  • Business consulting and support in the SCM startup architecture
  • UX/UI
Jun 2014 - Sep 2014
4 months
Frankfurt, Germany

Academic Project Manager Trainee

FDM Group Ltd.

  • Training in professional communication & team leadership skills, SQL, Excel, VBA, project support office
  • Prince2 certification, ISEB business analysis certification, ITIL V3
  • Training in Financial Industry Awareness
Jan 2014 - Apr 2014
4 months
Aidlingen, Germany
Hybrid

IT Developer

SYS - Softwarehaus GmbH

  • Development of hybrid mobile apps with PhoneGap
  • Mobile travel management extension
  • Requirements engineering, project planning, and architectural design of the application for clients like IBM
Mar 2013 - Aug 2013
6 months
Stuttgart, Germany

Junior Project Manager / Project Lead

Fischer Software Entwicklung

  • Project planning and leading a Scrum team (5–6 people)
  • Project organization, control, and documentation
  • Stakeholder management
  • Project accounting for backend solutions of Deutsche Bahn
Jan 2013 - Jun 2014
1 year 6 months
Duisburg, Germany

Team Lead

BS Management GbR

  • Planning and execution of rollout projects
  • Team leadership (5–8 people)
  • Field service as well as 1st and 2nd level support in government institutions
Dec 2012 - Jan 2013
2 months
Ludwigsburg, Germany

IT Assistant

Human Internet Consult AG

  • Planning and execution of rollout projects
  • Field service as well as 1st and 2nd level support in government institutions
Sep 2012 - Mar 2013
7 months
Waltham, United States

Internet Assessor & Ad Assessor

Lionbridge Technologies Inc.

  • Evaluation and assessment activities for the Bing search engine
Sep 2010 - Jul 2012
1 year 11 months
Leinfelden-Echterdingen, Germany

Dual student in the M2M area

T-Systems International

  • Project Connected Car in the Diagnostic & Solutions department
  • Software tool implementation for the internal project management tool Polarion
  • Test management for a TTL web platform
  • Technical documentation of a prototype product for OBD vehicle diagnostics
  • Frontend design and development of a native app for vehicle diagnostics
  • Competitor analysis, market reports, and creation of product portfolios in the telematics market

Skills

  • Project Management, Business Analysis: Planning, Reporting, Communication, Investigation Techniques, Stakeholder Analysis & Controlling, Risk Management, Budget/cost Management, Organization, Resource Management, Modeling Business Systems, Business & Financial Cases, Documenting & Managing Projects, Stakeholder Management, Change Management, Requirement Engineering, Multi-project Management

  • It Product Management, Software Engineering & Project Management, Software Systems, Tools: Ms Office, Ms Project, Ms Visio, Sap (R3/co/s4 Hana/gt, Mm, Pp, Qm, Pm, Hr, Fi, Co), Ms Navision, Ms Access, Ms Sharepoint, Adobe Worksuite, Jira, Sas, Hp Alm, Doors, Eclipse, Azure Devops, Docker, Kubernetes, Jenkins, Servicenow, Ms Dynamics Business Central, Leanix, Aws, Tableau, Ai Azure Cloud Services, Data Fabrics

  • It Management (S.t.op.): It Compliance, It Governance, It Risk Management, It Security, It Service Management, It Strategy, Business Intelligence

  • Business Process Management, Core Technologies: Cmmi, Tqm, Bpmn 2.0, Tom, Uml, Process Mining, Ms Power Automate, Zapier, Signavio, Bizagi

  • Programming Languages & Web Technologies: Java, Javascript, Php, Perl, Asp.net, Vbscript, Vb, Css, Sass, Html, Xml, Json, Xslt, Bootstrap, Mysql, Postgresql, Data Warehouses, Python, Rest Apis, Microservices, Genai, Llms

  • Compliance: Psd2, Marisk, Money Transfer Regulation, Mifid, Sepa, Open Banking, Sox, Pci, Gdpr, Iso 27001

  • Test Management: Agile Testing, Test Automation, Test Planning, Test Strategy, Test Analysis, Test Execution, Test Documentation, Black Box/white Box, Unit Testing

  • Soft Skills: Conflict Management, Team Building, Agile Leadership

Languages

German
Native
English
Advanced
Spanish
Advanced
French
Elementary

Education

Sep 2013 - Jun 2016

Fontys University of Applied Sciences - International Business School

Bachelor of Arts, Business Administration · Business Administration · Venlo, Netherlands

Oct 2012 - Jun 2016

FOM University of Applied Sciences for Economics & Management

Bachelor of Science, Business Informatics · Business Informatics · Stuttgart, Germany

Oct 2010 - Jun 2012

Baden-Württemberg Cooperative State University

Bachelor of Science, Business Informatics · Business Informatics · Stuttgart, Germany

...and 1 more

Certifications & licenses

AI-Consultant

AI-Engineer

Artificial Intelligence For The Business Professional

Business Analysis / ISEB BA

Cehv10-Cybersecurity

Certified Artificial Intelligence Practitioner

Designing And Impl. A Microsoft Azure AI Solution

Develop Gen AI Solutions With Azure Open AI Service

Financial Markets

Generative AI For The Business Professional

Generative AI Practioner

ITIL V.3

MS Azure Architect & Designer

Microsoft Azure AI Fundamentals

PRINCE2

Product Owner

SAP R/3

Scrum Master

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