Ronald F.
IT Consultant & Continuing Education
Experience
IT Consultant & Training
Various Small Projects & AI Training
- Developed multiple websites for small businesses (6)
- SEO/SEM
- Business consulting (ERP system implementations (Fresha / MS Dynamics))
- AI tooling, prompting & coding
- GenAI chatbot (GPT-4.0)
- Created a phone agent (NLP services, Twilio, Python, Azure Services)
- Python coding, report & dashboard creation
- Stakeholder management and consulting throughout the project lifecycle
AI training and certifications:
- Microsoft Azure AI Fundamentals
- Develop Gen AI Solutions with Azure OpenAI Service
- Designing and Implementing a Microsoft Azure AI Solution
- Artificial Intelligence for the Business Professional
- Generative AI for the Business Professional
- Certified Artificial Intelligence Practitioner
Demand Manager & Process Owner
Daimler Trucks
- Established demand management within an international project organization
- Captured, analyzed and quality-checked requirements for the application and system landscape
- Customer management, coordination and handling of work packages in the after-sales logistics process
- Automation and optimization of processes and reporting
- Established and integrated controlling
- Process modeling and process mining
- Set up and optimized test management
- Process ownership for system implementations for deliveries at a global hub
- Documentation
IT Business Analyst - GDPR
Native Instruments
- Captured, analyzed, evaluated and implemented EU data protection regulations
- Captured, analyzed and quality-checked requirements for the application and system landscape
- Captured, analyzed and quality-checked processes
- Reporting and controlling
- Stakeholder management and project organization
- Conducted interviews with departments
- Created a process registry
- System and data warehouse consolidations
IT Consultant
Webconsultant & Webdevelopment
- Requirement gathering, design and implementation of an online presence with PHP, WordPress, JavaScript, MySQL
- Used Adobe Photoshop
- SEO/SEM design, UX/UI
- Test management
- AI tooling & prompting
- Stakeholder management throughout the project lifecycle
IT Business Analyst
Commerzbank / Questax
- Co-responsible for the enhancement of the central order management system in trading and the introduction of a new trading system
- Requirements management, project and task coordination
- Performed compliance and audit tasks
- Security requirements analysis, change and release management
- Cross-department stakeholder management
- Planning and implementation of user stories and backlog
- Documentation, setup and optimization of test management
- Process mapping and process mining
- Created relevant audits in the Supply Chain Due Diligence Act and IT risk management
IT Product Manager
DVAG AG
- Responsibility for the ongoing development of the central asset management system
- Requirements management, coordination and organization of emerging topics
- Change and release management
- Business unit and service provider stakeholder management
- Quality gate management for microservices
- Planning and implementation of user stories
- Process management and application ownership for all contract management systems
- Application management and Salesforce migration
IT Project Management Consultant
PVS Fulfillment-Service / Maersk
- Integration of MS Dynamics 365 and system connections
- Technical requirements management and process definitions
- Definition of project increments and deliverables
- Change and release management
- Project coordination, stakeholder management
- Moderation of regular meetings at the business unit level
- Project communication, organization and reporting
IT Business Analyst
Daimler Bank – Questax
- Support and partial leadership of a six-member team in Romania
- International rollout and further development of the online leasing management platform
- Specifications, change and release management
- Project coordination and stakeholder management
- Setup and optimization of test management
- Requirements management, process documentation
- CRM exchange, Azure readiness checks & setup, data warehouse consolidations
IT Project Manager / Product Owner
VTB Bank – Vicoland / Coocmore
- Further development of the marketing website
- Change and release management
- Leading a Scrum team (8 members)
- Project coordination and stakeholder management
- HR contracting and facilitation of regular meetings
- Project communication, organization and reporting
- Requirements engineering, planning and implementation of user stories and backlog management
- SEO audit and implementation
- Resource planning and budgeting
- Setup and optimization of test and quality management
- Project documentation and UX/UI coordination
IT-Web Consultancy & Fortbildung
- Creation of two web presences (online shop & website)
- Requirements engineering, organization, programming and configuration of an eCommerce platform and a content management system
- SEO/SEM and best-fit consulting
- Further training to become a certified Product Owner and Microsoft Cloud Architect & Designer
- Working with Kubernetes, Docker, containers, VMs, PowerShell/Azure Cloud Shell, security hardening
- Linux Bash, Postgres/Oracle/Azure SQL/MongoDB/CosmosDB
- Microservices, service-oriented architectures, data fabrics, Pureview
- Setup of data pipelines and data modeling
Business Analyst - FS
Toyota Kreditbank
- Implementation of an EU-wide leasing management system
- Ensuring consistency of high-level requirements across country subsidiaries
- Supporting, reviewing, and approving requirements
- Coordinating technical assistance
- Securing project goals and vision through open communication between headquarters and subsidiaries
- Strategic-level reporting on status and likelihood of success
- External risk assessment and feedback to the project team
- Monitoring the requirements engineering process between business, consultants, and internal departments
- Facilitating regular meetings, project communication, and organization
- Process mining and process documentation
IT PMO & Test Manager
Mercedes Benz AG
- SAP development and integration project in the SC/WTO department
- Departmental test team coordination (internal)
- Test planning, test strategy, and test management
- Project coordination between IT and business department
- Facilitating regular meetings at the department level
- Project communication, organization, and test progress reporting
Business Analyst & Test Manager
ING Bank
- Implementation of PSD2 compliance
- Test documentation and optimization of test concepts
- Preparation of compliance documents
- Execution of new customer product process
- Preparation of board presentations
Project Management Consultant & Business Analyst
Itscare - AOK
- Implementation of an insurance-wide ordering platform (Shopify)
- Replacement of a service management platform (ServiceNow)
- Requirement engineering, identification, analysis, and evaluation of system requirements
- Stakeholder management and backlog development
- Preparation of project management deliverables (planning, controlling, organization)
- Process mapping and process documentation
IT PMO & Project Management Consultant
Daimler AG
- Digitization projects in the legal tech area
- Portfolio management and multi-project management
- Project controlling and budgeting
- Support for GDPR projects (reporting & controlling)
- Identification, analysis, and evaluation of business and system requirements
- Establishment of PMO and service processes
- Setup of automated, cross-functional reporting
Lead Business Analyst
Carnival Maritime / AIDA
- GDPR governance and compliance implementation
- Identification, analysis and evaluation of business and system requirements in systems and the data warehouse
- Conducting interviews and workshops
- Analysis of systems, data and content (Data Fabrics, Pureview)
- Creation of data processing registers (DPR)
- TOGAF architecture analyses
- Process mapping and process documentation
- Preparation of relevant SOX and PCI audits
Experienced Analyst
Frogdesign / Allianz
- Short-term assignment to identify, analyze and evaluate requirements for a software prototype to be rolled out internationally
- Backlog conceptualization
- Agile product development, UX/UI, design thinking
- IT product management
IT Project Coordinator
Airbus / Premium Aerotec / Cimpa
- Requirements management and implementation of IT and business processes
- Definition and coordination of subprojects and DevOps team
- Stakeholder management and process analysis
- Status reporting and deviation logs
- Quality management, project and release planning
PMO – Financial Markets & Private Banking
Landesbank Baden-Württemberg
- Implementation of a core banking system
- Project organization and resource management
- Definition of project-specific processes
- Ensuring alignment and approval of IT and functional concepts through a standardized workflow process
IT-Consultant – E-Payment Solutions
Paydirekt GmbH
- Database enhancements
- Report creation and maintenance
- Process optimizations at the operational level
- Merchant onboarding and technical integration
- Stakeholder management with banks, merchants and merchant aggregators
IT-Project Management Consultant
Daimler AG / Braincourt GmbH
- Support for several SAP projects
- Project and quality management according to HoustonIT
- Quality-Gate-Management
- Project organization, communication, and planning
- Test management and compliance checks
- Requirement engineering and IAM
Technical interface consultant
tepOver GmbH
- Restructuring service management according to ITIL V3
- Requirement engineering and product documentation
- Test management (agile testing, test automation, test planning, test analysis, test execution, test documentation, black-box/white-box, unit tests)
- Presales and after-sales support
Developer – IT Consultant
Mantuano Design GmbH
- Planning, design, and implementation of a website
- Business consulting and support in the SCM startup architecture
- UX/UI
Academic Project Manager Trainee
FDM Group Ltd.
- Training in professional communication & team leadership skills, SQL, Excel, VBA, project support office
- Prince2 certification, ISEB business analysis certification, ITIL V3
- Training in Financial Industry Awareness
IT Developer
SYS - Softwarehaus GmbH
- Development of hybrid mobile apps with PhoneGap
- Mobile travel management extension
- Requirements engineering, project planning, and architectural design of the application for clients like IBM
Junior Project Manager / Project Lead
Fischer Software Entwicklung
- Project planning and leading a Scrum team (5–6 people)
- Project organization, control, and documentation
- Stakeholder management
- Project accounting for backend solutions of Deutsche Bahn
Team Lead
BS Management GbR
- Planning and execution of rollout projects
- Team leadership (5–8 people)
- Field service as well as 1st and 2nd level support in government institutions
IT Assistant
Human Internet Consult AG
- Planning and execution of rollout projects
- Field service as well as 1st and 2nd level support in government institutions
Internet Assessor & Ad Assessor
Lionbridge Technologies Inc.
- Evaluation and assessment activities for the Bing search engine
Dual student in the M2M area
T-Systems International
- Project Connected Car in the Diagnostic & Solutions department
- Software tool implementation for the internal project management tool Polarion
- Test management for a TTL web platform
- Technical documentation of a prototype product for OBD vehicle diagnostics
- Frontend design and development of a native app for vehicle diagnostics
- Competitor analysis, market reports, and creation of product portfolios in the telematics market
Skills
Project Management, Business Analysis: Planning, Reporting, Communication, Investigation Techniques, Stakeholder Analysis & Controlling, Risk Management, Budget/cost Management, Organization, Resource Management, Modeling Business Systems, Business & Financial Cases, Documenting & Managing Projects, Stakeholder Management, Change Management, Requirement Engineering, Multi-project Management
It Product Management, Software Engineering & Project Management, Software Systems, Tools: Ms Office, Ms Project, Ms Visio, Sap (R3/co/s4 Hana/gt, Mm, Pp, Qm, Pm, Hr, Fi, Co), Ms Navision, Ms Access, Ms Sharepoint, Adobe Worksuite, Jira, Sas, Hp Alm, Doors, Eclipse, Azure Devops, Docker, Kubernetes, Jenkins, Servicenow, Ms Dynamics Business Central, Leanix, Aws, Tableau, Ai Azure Cloud Services, Data Fabrics
It Management (S.t.op.): It Compliance, It Governance, It Risk Management, It Security, It Service Management, It Strategy, Business Intelligence
Business Process Management, Core Technologies: Cmmi, Tqm, Bpmn 2.0, Tom, Uml, Process Mining, Ms Power Automate, Zapier, Signavio, Bizagi
Programming Languages & Web Technologies: Java, Javascript, Php, Perl, Asp.net, Vbscript, Vb, Css, Sass, Html, Xml, Json, Xslt, Bootstrap, Mysql, Postgresql, Data Warehouses, Python, Rest Apis, Microservices, Genai, Llms
Compliance: Psd2, Marisk, Money Transfer Regulation, Mifid, Sepa, Open Banking, Sox, Pci, Gdpr, Iso 27001
Test Management: Agile Testing, Test Automation, Test Planning, Test Strategy, Test Analysis, Test Execution, Test Documentation, Black Box/white Box, Unit Testing
Soft Skills: Conflict Management, Team Building, Agile Leadership
Languages
Education
Fontys University of Applied Sciences - International Business School
Bachelor of Arts, Business Administration · Business Administration · Venlo, Netherlands
FOM University of Applied Sciences for Economics & Management
Bachelor of Science, Business Informatics · Business Informatics · Stuttgart, Germany
Baden-Württemberg Cooperative State University
Bachelor of Science, Business Informatics · Business Informatics · Stuttgart, Germany
Certifications & licenses
AI-Consultant
AI-Engineer
Artificial Intelligence For The Business Professional
Business Analysis / ISEB BA
Cehv10-Cybersecurity
Certified Artificial Intelligence Practitioner
Designing And Impl. A Microsoft Azure AI Solution
Develop Gen AI Solutions With Azure Open AI Service
Financial Markets
Generative AI For The Business Professional
Generative AI Practioner
ITIL V.3
MS Azure Architect & Designer
Microsoft Azure AI Fundamentals
PRINCE2
Product Owner
SAP R/3
Scrum Master
Similar Freelancers
Discover other experts with similar qualifications and experience