Senior IT Business Project-Program Manager

I am an accomplished Business and IT professional with over 18 years of professional experience leading high-impact transformation projects. My experience spans a broad spectrum of industries, including FMCG, automotive, pharmaceuticals, healthcare, telecommunications, IT/ITSM, supply chain management, banking/financial services, chemicals, government, digital industries, and human resources.

My expertise focuses on identifying and exploiting financially wise and operationally viable transformation initiatives across diverse industries. I specialize in aligning technology with organizational goals to drive efficiency, cost savings, and innovation, ensuring that all solutions deliver both financial and operational benefits.

I am passionate about driving innovation across diverse industries, leveraging technology to solve complex business challenges while ensuring financial sustainability at every step.

• Project Management: Certified in Prince2 and Agile methodologies, I have managed large-scale projects across various industries, focusing on strategic planning, resource management, and risk mitigation. My project management expertise includes overseeing the full project lifecycle, from initiation to closure, ensuring projects are delivered on time, within scope, and budget. I excel at coordinating cross-functional teams, managing stakeholder expectations, and implementing effective governance structures.
• Business Transformation & Target Operating Models (TOM): Successfully designed and executed TOMs for various global organizations, ensuring both financial viability and operational efficiency. My work has spanned industries such as automotive, pharma, and telecom, where I have led transformation programs that streamline operations and reduce costs. A key achievement includes developing a TOM that integrated automation capabilities and addressed compliance challenges.
• Communication Skills: Typically allocated to C-level advisory boards, working closely with specialists across Infrastructure, Program and Project Management, Technology Operations, and other technology functions. I guide companies through strategy definition, demand management, development, deployment, and operational management, ensuring benefits realization.
• Agile & SAFe Methodologies: Extensive experience in Agile frameworks (Scrum, Kanban, SAFe), leading cost-effective transformations across industries such as banking, healthcare, and telecommunications. I mentor teams, helping them decide the best processes and methods, prioritizing work, and managing MVPs (minimum viable products) while improving operational performance and ensuring resource optimization.
• Business Analysis (Functional & Technical): Skilled in investigative work into problems and opportunities for both existing and new services. I excel in driving the analysis and collection of information to create service improvement recommendations, using complex data analysis to propose functional and technical solutions.
• Business Process Improvement: I analyze services and processes to identify optimization opportunities, evaluating and establishing requirements using relevant techniques to achieve operational efficiencies.
• IT Service Management (ITSM): I design, plan, and operate IT services, including databases and applications, to control service levels for global customers using ITIL frameworks. I also manage third-party vendor evaluations and ensure security compliance during implementations