Hüseyin Altuntas - Business Analyst

Recommended expert

Cologne, Germany

Experience

Sep 2023 - Apr 2025

1 year 8 months

Hanover, Germany

Business Analyst

Lower Saxony Ministry of the Interior, Sports and Digitalisation

Responsible, including as rollout manager, for successfully transferring an OZG base platform to the client's regular operations by planning and implementing measures across service transition and service operation according to ITIL, including SAFe workshops with over 40 operational stakeholders
Building and maintaining cross-organizational stakeholder relationships by organizing and running various information events on technical configurations and user guides (platform and EfA services)
Designing and optimizing different operational and project documentation such as ITIL operation manuals, OLAs, SLAs, service support concepts, and rollout guides
Modeling project-based processes in BPMN 2.0, EPC, and UML for OZG services with the aim of integration into the operational e-government process landscape (SOA)
Coordinating operational stakeholders and reporting KPIs to the project management team using agile methods according to SAFe
Tech stack / tools: Microsoft 365 (SharePoint, OneNote, Outlook, Teams), Skype for Business, Cisco Webex, ADONIS, MindManager, Jira, Confluence

May 2022 - Aug 2023

1 year 4 months

Vienna, Austria

Consultant

Austrian Federal Ministry of Finance

Contributing to process optimization, testing, and quality assurance of digital funding instruments/specialized procedures for handling economic aid for companies using UML
Regularly reviewing funding guidelines and product information to ensure formal and legal compliance with Austrian federal law
Providing professional support in reviewing and approving economic funding applications regarding plausibility, eligibility, and transparency
Acting as interface between specialist departments, IT, and external entities to coordinate technical and content-related clarifications as well as data migration
Participating in the continuous development of application processes with a focus on efficiency and legally compliant design/architecture
Tech stack / tools: Microsoft 365 (Excel, MS Visio, Outlook, Teams)

Nov 2021 - Present

4 years 3 months

Bonn, Germany

Founder and Managing Partner

YOUSA GmbH

Founded a UG, built the brand, and later restructured into a GmbH including legal, financial, and operational setup of a bootstrapped scale-up
Opened and managed a business securities account to support entrepreneurial expansion (ETF-based dividend portfolio)
Strategically positioned as a trusted advisor in the public sector and in large enterprises with a focus on digitalization, process optimization (UML), and IT governance
Systematically acquired clients through platforms, direct outreach, and digital channels, and built a strong network of C-level clients, recruiters, and project partners
Implemented efficient AI-driven back-office processes (accounting, customer management, contract management) for faster processes and future scaling
Tech stack / tools: Microsoft 365 (OneDrive, Excel), HubSpot, Portfolio Performance, TradingView, Ollama, Stable Diffusion Web UI, n8n, Whisper OpenAI

Mar 2020 - Aug 2021

1 year 6 months

Bonn, Germany

Associate Project Manager, Solution Architect / Business Analyst

BWI

Agile subproject leadership and solution architecture to empower end users in the rollout of the communication and collaboration tool set (Outlook, SharePoint, Cisco)
Support in building a center of excellence within the Cyber and Information Space Command (KdoCIR), including conceptual support for knowledge base development
Designing and updating user guides, work instructions, and training materials for user-friendly application migration in a security-critical environment
Responsible for work packages on process optimization (modeling in EPC and UML) for user enablement and for standardizing project-internal knowledge workflows (ITSM)
Developing a knowledge management concept for structured documentation of application migration and retention of groupware knowledge over the project lifecycle and across system boundaries
Handing over migration projects to regular operations, including specialized procedure and database migration in a security-critical environment
Tech stack / tools: Microsoft 365 (SharePoint, Jira, MS Project, Word, PowerPoint, Outlook, OneNote), ARIS, MS Visio, SQL, Cisco Jabber, Cisco Webex

Dec 2019 - Mar 2020

4 months

Bonn, Germany

Associate Consultant

German Armed Forces Medical Service Command

Translating functional requirements from military healthcare into technical concepts and IT specifications (requirements engineering according to IREB)
Operational support in the digitalization of medical processes and IT-supported care solutions for the Bundeswehr while ensuring compliance with BSI IT baseline protection
Close coordination with specialist departments, IT service management, and technical providers to implement and integrate NATO-compliant solution concepts (TOGAF, SOA)
Tech stack / tools: Microsoft 365 (SharePoint, Word, PowerPoint, Outlook), ARIS, SQL, Cisco Jabber, Cisco Webex

Oct 2019 - Jun 2020

9 months

Bonn, Germany

Associate Consultant

BWI

Operational project management and solution architecture using Kanban in analyzing and modeling contract processes with BPMN, UML, and EPC to improve efficiency in BAAINBw's procurement
Structuring and aligning optimization proposals with legal stakeholders
Strategic support in drafting and preparing infrastructure and database requirement specifications (MS SQL Server) and future application migration initiatives
Planning and designing various solution documents (Solution Architecture) to embed developed solutions into the Bundeswehr and BWI's enterprise architecture
Techstack / Tools: Microsoft 365 (SharePoint, Word, PowerPoint, Outlook), ARIS, MS Visio, Cisco Jabber, Cisco Webex

Aug 2019 - Feb 2020

7 months

Bonn, Germany

Associate Consultant

BWI

Support in developing an IT cluster strategy for the Federal Ministry of Defence, structuring and analyzing technical fields within the Enterprise Architecture framework (TOGAF)
Contributing to the design of cloud, data center, and endpoint topics for strategic IT demand planning and application migration
Designing procedures to ensure database-compliant requirement specifications (SOA)
Providing targeted consulting on upcoming application and database migration topics
Creating and maintaining project-related reports and decision-making materials for the BMVg
Techstack / Tools: Microsoft 365 (SharePoint, Word, PowerPoint, Outlook), MS SQL Server, ARIS, Cisco Jabber, Cisco Webex

Mar 2019 - Aug 2019

6 months

Berlin, Germany

Associate Consultant

BWI

Identifying and evaluating digitalization ideas and innovations within the Bundeswehr on behalf of the Digitalization Secretariat of the BMVg
Preparing structured recommendations to support strategic digitalization decisions (roadmap)
Capturing requirements according to IREB in gap analyses by reviewing digital-military capabilities of key NATO stakeholders
Coordinating with internal stakeholders to prioritize and follow up on identified measures (Lean Portfolio Management)
Providing conceptual support to prepare migration measures in prioritized digital-military capability domains
Techstack / Tools: Microsoft 365 (SharePoint, Word, PowerPoint, Outlook), Jira, ARIS, Cisco Jabber, Cisco Webex

Nov 2018 - Aug 2021

2 years 10 months

Bonn, Germany

Associate Consultant & Associate Project Manager

BWI

Building and facilitating an enterprise-wide RPA community (Center of Excellence) for process automation in the Bundeswehr
Conducting requirements engineering per IREB to capture and evaluate requirements for the development of the Consulting & Innovation department
Designing and developing a database for program and project management of the Consulting & Innovation department
Developing and evaluating architecture concepts to integrate the Consulting department into BWI's process landscape both organizationally and technically
Visualizing final reports and deliverables for the management board and supervisory board, including presentation materials
Mentoring and providing professional support to new Associate Consultants, as well as participating in working groups for marketing, career development, and internal consulting training
Techstack / Tools: Microsoft 365 (SharePoint, Word, PowerPoint, Outlook), ARIS, Cisco Jabber, Cisco Webex, Adobe CC

Mar 2018 - Aug 2018

6 months

Cologne, Germany

Project Management Consultant (Intern)

BwConsulting

Supporting consulting services in the defense sector for the Airbus A400M military transport aircraft and the Tactical Air Defense System (TLVS)
Developing and maintaining an Access database to capture and track export-controlled defense goods (ITAR) for the A400M, along with recommendations for future data migrations
Creating project briefs and concept papers for clients in the defense sector
Assisting the PMO in introducing cross-project standards and methodologies, and in designing various project documents and solution architecture
Creating internal analyses, presentations, and decision-making materials for strategic project management
Techstack / Tools: Lotus Notes, MS Access, PowerPoint, Word

Oct 2017 - Mar 2018

6 months

Cologne, Germany

Business Analyst (working student)

Series-A Campus

Community management in the co-working space as well as internal coordination support
Applying for and managing public funding for digitization projects
Supporting market research, analysis and documentation (desk research)
Working in sales processes including preparing quotes and customer communication
Project and office assistance in accounting and daily operational tasks
Tech stack / tools: internal community management tools, Adobe Creative Cloud, PowerPoint, Outlook, Word

Feb 2017 - Aug 2017

7 months

Cologne, Germany

Market researcher (student assistant)

YouGov Deutschland

Contributed to national and international studies on energy, technology, finance and insurance
Programming and testing online questionnaires (YouGov panel and own platform)
Creating charts, reports and data analyses with Excel and PowerPoint
Conducting exploratory analyses and preparing reports for client projects
Supporting internal communication, editorial work and quality assurance
Tech stack / tools: YouGov proprietary tools, Excel, PowerPoint, Outlook, SQL

May 2014 - Jun 2016

2 years 2 months

Cologne, Germany

Media researcher (student assistant)

Universität zu Köln

Planning and coordinating an interdisciplinary conference including room logistics, communication with external partners and supporting speakers
Working on studies about learning effects from using digital media and blended learning (study design, testing, data collection)
Analyzing qualitative and quantitative data on media use (transcription, coding, descriptive statistics)
Supporting students through email communication and coordination tasks
Editorial support for academic publications and presentations including literature review, source preparation and proofreading
Tech stack / tools: SPSS, SQL, Excel, webmail, Adobe Creative Cloud, PowerPoint, Word

Summary

As a generalist IT consultant, often in the roles of Business Analyst, process advisor, and rollout manager, I guide authorities and companies safely through digital transformation – from the idea to sustainable operation.

To solve diverse challenges for the German Armed Forces (Bundeswehr) and the Federal Ministry of Defence (BMVg), for the Lower Saxony Ministry of the Interior, and for state agencies of the Austrian federal finance administration, I have led teams (using Scrum & SAFe), modeled complex workflows (BPMN 2.0, EPC, and UML), created ITIL- and security-compliant concepts (solution architecture), successfully mastered service transitions, automated manual intermediate processes (DevOps), and set up knowledge management structures.

8+ years of experience in IT projects in different roles and at highest complexity (including projects with a volume of over EUR 500 million)
Highly certified in the common project, process, and security methods of the modern workplace
Excellent communication expertise, both at the C-level and within product/service teams

Skills

Communication And Collaboration: Microsoft 365 (E.g. Outlook, Teams, Sharepoint, Onenote, Excel, Powerpoint, Word, Ms Project), Atlassian (Jira & Confluence), Cisco (Jabber & Webex), Skype For Business
Business Process Management: Adonis, Aris, Ms Visio
Programming And Databases: Ms Access, Sql / Ms Sql Server, Python

Languages

German

Advanced

Turkish

Advanced

English

Intermediate

Spanish

Elementary

Education

Oct 2016 - Sep 2019

University of Applied Sciences Cologne

Master of Science · Market and Media Research · Cologne, Germany · 1.6

Oct 2013 - Sep 2016

University of Cologne

Bachelor of Arts · Intermedia · Cologne, Germany · 1.3

Aug 2010 - Jun 2013

Kopernikus Gymnasium Niederkassel

General Higher Education Entrance Qualification · Niederkassel, Germany · 2.0

Certifications & licenses

DevOps Foundation

PeopleCert

IT Security Officer (TÜV)

TÜV Rheinland

Ireb Cpre V3

Certible

ISTQB CTFL V3.1

German Testing Board

Prince2 Foundation - 6th Edition

PeopleCert

Agile Development & Scrum Foundations

IBM (edX)

Introduction To Programming With Python

University Of Michigan (edX)

Accounting & Finance Essentials

Imperial College London (edX)

Digital Marketing Analytics

University Of Maryland (edX)

Product Management Fundamentals

University Of Maryland (edX)

ARIS Architecture and Business Process Management

BWI

ITIL Foundation V3 2011

PeopleCert

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Experience

Business Analyst

Lower Saxony Ministry of the Interior, Sports and Digitalisation

Consultant

Austrian Federal Ministry of Finance

Founder and Managing Partner

YOUSA GmbH

Associate Project Manager, Solution Architect / Business Analyst

BWI

Associate Consultant

German Armed Forces Medical Service Command

Associate Consultant

BWI

Associate Consultant

BWI

Associate Consultant

BWI

Associate Consultant & Associate Project Manager

BWI

Project Management Consultant (Intern)

BwConsulting

Business Analyst (working student)

Series-A Campus

Market researcher (student assistant)

YouGov Deutschland

Media researcher (student assistant)

Universität zu Köln

Summary

Skills

Languages

Education

University of Applied Sciences Cologne

Master of Science · Market and Media Research · Cologne, Germany · 1.6

University of Cologne

Bachelor of Arts · Intermedia · Cologne, Germany · 1.3

Kopernikus Gymnasium Niederkassel

General Higher Education Entrance Qualification · Niederkassel, Germany · 2.0

Certifications & licenses

DevOps Foundation

PeopleCert

IT Security Officer (TÜV)

TÜV Rheinland

Ireb Cpre V3

Certible

ISTQB CTFL V3.1

German Testing Board

Prince2 Foundation - 6th Edition

PeopleCert

Agile Development & Scrum Foundations

IBM (edX)

Introduction To Programming With Python

University Of Michigan (edX)

Accounting & Finance Essentials

Imperial College London (edX)

Digital Marketing Analytics

University Of Maryland (edX)

Product Management Fundamentals

University Of Maryland (edX)

ARIS Architecture and Business Process Management

BWI

ITIL Foundation V3 2011

PeopleCert

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