Martin Luckmann
Senior Consultant
Experience
Senior Consultant
Aucoteam GmbH
- Development of a system for capturing, storing and using knowledge
- Assessing the current state and requirements for capturing employees' implicit knowledge
- Creating the appropriate taxonomy for each technical area
- Setting up a suitable technical architecture
- Conducting expert interviews using artificial intelligence (AI)
- Concept for data security
- Analysis and evaluation of the approach and results
- Implementation of organizational changes
Senior Consultant
Fauna & Flora International
- Introduction of AI for international reporting
- Selection of a suitable process for implementing AI
- Guidelines for preparing the annual report
- Concept for AI-integrated reporting within the organization
- Establishment of a suitable technical architecture
- Setting up a pilot with selected distributed projects
- Analysis and evaluation of the approach and results
- Integration of existing data into the knowledge pool
- Expansion of the new reporting
Senior Partner
Community of KI
- Founder and partner of the community
- Building an interdisciplinary platform for responsible, practical, and collaborative use of artificial intelligence (AI)
- Developing the community and its platform
- Creating an ongoing prompting workbook
- Writing a collection of articles on AI
- Developing a social science framework for expert interviews
- Developing an AI prototype for AI-integrated knowledge management
- Developing organizationally embedded AI
Project Lead
ITERGO Informationstechnologie GmbH
- Knowledge management and knowledge transfer
- Creating an interactive knowledge map for 60 base systems
- Developing a concept for strategy and approach
- Exploring and differentiating tasks per system
- Task and system mapping by groups, roles, tools, skills, and dependencies
- Basis for knowledge and organizational planning
- Creating meaningful packages and interfaces
- Conducting workshops under pandemic conditions
- Performing text analyses and evaluations
- Building a clear and easy-to-maintain documentation
Senior Consultant
Federal Agency for Digital Radio of Authorities and Organizations with Security Tasks (BDBOS)
- IT transition/transformation for the Federal Networks (NdB): knowledge transfer, change management, document management for the transition packages
- Development of the Public Administration Information Network (IVÖV)
- Development of a basic concept for qualifying new operations staff
- Designing and planning content, formats, and tools together with the involved organizations
- Implementation planning and support for all technical and organizational trainings
- Evaluation and further development of the trainings
- Defining requirements and acceptance of workstations
- Development of a training environment
- Creation of teachable and learnable fault patterns for operations
- Managing the service provider for qualification
- Transforming the role of the change manager
- Redefinition and documentation of the change process
- Redesign of the communication and ticketing process for changes
- Building an overarching document management system
- Developing a concept for document administration and maintenance
- Consolidation and unification of concepts
- Structuring and harmonizing subject-specific and cross-functional concepts
- Creating a comprehensive glossary with term families
- Developing a Zero Trust security concept
- Creating a customer journey
Senior Consultant
Federal Ministry of the Interior, Building and Community (BMI)
- Federal network projects and IT consolidation
- Communication and information management
- Regular user updates
- Relaunch of the existing user information portal (usability, content, structure)
- Editing of all user information
- Development of an author template
- Planning, execution and follow-up of information events
- Clarification of user inquiries and requirements management
- Preparation and coordination of controlling
- Regular reporting to political and administrative bodies
Project Management
SIGNAL IDUNA VVaG
- Decommissioning of fat clients, rollout of new workstation, development of IT controlling
- Analysis and documentation of hardware equipment
- Integration and design of the rollout for the new workstation
- Training for managers and specialist departments
- Integration of IT responsibilities into the departments
- Development of an idea for internal billing SITCoin
- Test and quality management
Founder and Partner
AgileBrains GbR
- Building a platform for further development, training, coaching and consulting
- Development of the Agility Management and Leadership Model
- Development of the Corporate Agility Index
- Development of Agility Patterns
- Market analysis and research
- Development of the market presence for a new product, including marketing strategy and execution
- Acquisition of venture capital
- Acquisition of suitable customers and products
Training and Coaching
Lübecker Nachrichten / Ostsee Zeitung
- Integration and improvement of marketing processes
- Getting Things Done
- Interviews with teams and their members
- Development of a concept
- Evaluation of tools
- Conducting workshops and training sessions
Project Management
Volkswagen AG
- Requirements management for the always-on reliability of after-sales systems
- Unified definition of 'reliability', in line with ITIL and the internal IT-PEP workspace (availability, capacity, business continuity, recovery)
- Evaluation of the existing non-functional requirements
- Requirements management and integration of ongoing systems
- Evaluation of user groups and usage times
- Evaluation of modules and interdependencies
- Assignment of individual subprojects to markets/regions
- Definition of appropriate metrics for 'reliability'
- Development of a suitable data collection procedure
- Concept for the development process of the global new generation website
- Standardized requirements and change management, rollout and release management for over 100 international markets
- Evaluation of the previous approach
- Derivation and integration of insights from parallel projects
- Simplification and optimization
Project Management
DDB Hamburg GmbH
- Set up a project management office at the client Volkswagen AG
- Establish ongoing documentation using the Confluence wiki system and the JIRA ticket system
- Introduce project management methods, especially SCRUM
- Organize collaboration and communication with the involved departments
- Requirements management and integration of ongoing projects
- Prepare, conduct, and follow up on reviews and sign-offs
- Project planning and controlling
- Manage the different teams
- Prepare implementation and usability tests
Founder and Managing Partner
Living Structures GbR
- Marketing, strategy and concept development, sales, acquisition, etc. for aexea GmbH, Attensity Europe GmbH, BITPlan GmbH, conzima GmbH, eye square GmbH, nexx.tv GmbH, ownCloud GmbH, Sec-Research GmbH, ValueMiner GmbH
- Innovation management and product development
- Market analysis and research
- Strategy consulting
- Developed the "GoMarket" approach model for IT services
- Developed an approach model for IT compliance
- Developed the "GoContract" tool for handling large contracts and changes
- Coaching, training, and teaching of employees and managers
Marketing, Sales, Development
Secco Advanced GmbH
- Business development and key account management for an IT staffing agency
- Expert sourcing sales
- Key account management at Atos Origin
- Market analysis of IT sourcing and service strategies
- Define new products and deployment strategies for external experts
- Complete redesign of the overall look
- Develop an interactive presentation for the new website
- Marketing for the new strategy
- Developed the interactive profile matching tool "GoProfile" based on the international standards SFIA and ITIL
Project Management
Stadtwerke München GmbH
- Requirements management for separating the network connection and commissioning processes
- Splitting and redefining the two subprocesses
- Moderation of workshops with the departments
- Mapping of process steps
- Requirements for a web-based customer registration
- Requirements for service provider handling
- Options to improve data quality management
- Document processes and results
- Creating the requirement specifications
Product Development, Account Management and Copywriting
Knowledgeatwork / Sybe Rispens Science Writing
- Business development and editing
- Market monitoring and research for a new product
- Marketing and sales, account management
- Create clear texts and white papers
- Scientific and business research
- Editing and text design
Project Management
Siemens/Atos IT Solutions and Services GmbH
- Project Management Office for IT outsourcing at Carl Zeiss Foundation
- Account Management Office
- Organization and facilitation of various boards
- Creating documentation and presentations
- Organizing and running various events
- Managing the Account Office
- Managing the assignment, procurement, and security processes
Project Management
Life Trust
- Business and company development of a lifestyle start-up
- Coaching entrepreneurs
- Leading the core team
- Supporting the foundation establishment
- Creating a business plan
- Developing a marketing strategy
Consulting and Support
Various Companies
- Business development office, among others for Tekstil Analiz ve Kontrol Hizmetleri Ltd. Sti., Yeditepe University, Marmara University
- Supporting management
- Leadership training
- Market monitoring, scouting for market research
- Developing metrics for textile certification
- Creating annual reports
- Developing a market presence for a new product, including marketing strategy and implementation
- Setting up customer relationship management
- Recruiting and staff development for sales and service
- Acquiring venture capital
- Supporting company partnerships
Project Lead
Siemens AG / Sinius GmbH
- Project Management Office for various projects within Application Services for Deutsche Bank AG
- Supporting the policy-compliant provider integration project
- Carve-out
- Defining requirements for disaster recovery
- Management/Business Continuity Plan
- Capturing requirements for various relocations
- Creating documentation and presentations
- Organizing hardware and software procurement
Subproject Lead
State Government of Brandenburg
- Setting up a central IT service provider for the state (zit-bb)
- Developing a basic concept
- Building a communication strategy
- Defining and documenting requirements and service level agreements
- Developing an organizational model for zit-bb
- Defining service processes
- Designing an acceptance management concept
Project Management
Mazda Motors Deutschland GmbH
- Change Management for the future strategy and organization
- Management and support of six sub-projects
- Implementation of Mazda's own project management tool
- Scheduling the sub-projects and their work packages
- Creating a controlling concept and key performance indicators
- Communication and coordination with Mazda Europe
- Conducting analyses such as benchmarking
- Approach to cost-benefit calculations in-house vs outsourcing
Senior Consultant
Technische Universität Berlin
- Support for the first master's distance learning program in science marketing
- Training of executives
- Development of a blended learning toolbox
- Instructional design of the content
- Consulting on the content relaunch
- Training of staff
Self-employed Management Consultant, Trainer & Teacher and Founder
Changemanagement.biz
- Business Development
- Change Management
- Project Management
- Knowledge Management
- Artificial Intelligence
- Organizational Development
- Startups
Senior Consultant
Volkswagen AG
- Realignment of IT services for the newly created IT P&O (Process and Organizational Development) division
- Evaluation of existing reporting
- Definition of standards for future reporting
- Development of an organizational template for the IT departments of group companies
Project Lead
Volkswagen AutoUni
- Job Family Development program "Adventure Customer" for Marketing, Sales, and Financial Services as a group-wide blended learning offering for international management trainees
- Concept development
- Acquisition of internal and external university lecturers
- Instructional design of the content
- PR and sales of the program within the Volkswagen organization
- Conducting the pilot run
- Evaluation and relaunch
- Conducting the second and third run
Project Lead
Jacstädt GmbH
- Reorganization of the product numbering system
- Analysis of the current status
- Reconciliation with the current number range
- Definition of principles and criteria for a new numbering system
- Migration of the numbering system
- Documentation of the process
Managing Partner
M2 Consulting GmbH
- Previously at move Unternehmensberatung GmbH
- Responsible for marketing, sales, and contact management
- Management consulting, business analysis, business process reengineering, requirements management, knowledge management, and project management
- C&A Mode KG: Development of a goods tracking and transport cost billing system; development of a new remarking system; design and planning of a data warehouse; test architecture and requirements management for software development projects
- Deutsche Post World Net: Analysis and presentation of business processes; design and planning of test scenarios for various applications
- EnBW AG: Evaluation and creation of a requirements specification for a web content management system
- GASAG AG: Evaluation of the intranet
- Landesbank Hessen-Thüringen: Quality management and assurance of a transaction banking system; review and adaptation assessment of the existing application documentation
- RWE AG: Analysis, design, and implementation control of a new customer information system; project management for eight subprojects; development of the test and quality assurance concept
- Salesianer Don Boscos: Reorganization and partial winding down of individual locations; establishment of a sponsoring organization for 16 sites; setup of a management control system
- Sparkassen Informatik / 1822 S iNFORM: Analysis, design, and further development of the sales software for the savings banks network; development of a test concept
- Vattenfall Europe AG: Implementation and operation of the knowledge portal dynamic help for user support during SAP rollout
- VIAG Interkom AG: Creation of the functional concept for a customer relationship management solution; functional lead of the change management process; leadership of the acceptance team
- Volkswagen AG: Establishment of requirements management for an EAI project in R&D; requirements management for the Data Management System team; development of process scenarios and prioritization of benefits
Independent Management and Behavior Trainer
- Customer Relationship Management
- Leadership
- Team Development
- Communication & Collaboration
- Organization Development
- Training
- Coaching
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Professional Services (31 years), Information Technology (19 years), Automotive (16 years), Utilities (13 years), Banking and Finance (13 years), and Energy (11 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (31 years), Marketing (31 years), Sales (31 years), Human Resources (29 years), Information Technology (28 years), and Strategy (21 years).
Summary
With my business experience, IT expertise and social and organizational science background, I bring a unique mix of project management, varied methods and innovative power to every project. As a communicative networker, I know how to motivate teams and drive complex projects to success. I put great emphasis on sustainable solutions and interdisciplinary collaboration. I work with companies of different sizes as well as public and non-profit organizations.
Skills
Artificial Intelligence
- Development Of Ai-supported Knowledge Management Systems
- Introduction Of Ai In Organizations
- Bridging Social Science, Technology, And Practice
Knowledge Management
- Building Knowledge Architectures & Platforms
- Expert Interviews & Knowledge Transfer Methods
- Developing Taxonomies And Knowledge Maps
Organizational Development
- Designing Viable Organizational Structures
- Promoting Agility And Teamwork
- Interdisciplinary Methodological Expertise
Change Management
- Managing Complex Change Processes
- Communication & Participation As Success Factors
- Integration Of Strategy, Culture, And Structures
Languages
Education
Freie Universität Berlin
Diploma in Educational Science/Adult Education · Educational Science, Political Science, Psychology and Sociology · Berlin, Germany
Ratsgymnasium Hannover
High School Diploma (Abitur) · Hanover, Germany
Certifications & licenses
Agile Requirements Specialist
HOOD
Getting Things Done
Reviewer for program and system accreditation of higher education institutions
Knowledge Management Professional Scrum Master®
Scrum.org
ITIL® V3 Foundation
EXIN Holding B.V.
Profile
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