Markus Neumann
Head of Operations
Experience
Feb 2019 - May 2023
4 years 4 monthsZürich, Switzerland
Head of Operations
Foundry
- Team and client development, project management, New Business and building structure towards overall agency development.
- Young and aspiring agency, building everything from scratch.
- Close team with operations and my management partners, made it possible to overcame challenging and transformational times.
- Passionately growing and evolving the company and succeeded to create amazing outcome and value for our client partners.
- Clients: Planted AG, Lime Micromobility, Volkswagen AG, Galderma AG, KACHAVA, Flaconi GmbH, Tele Columbus AG, Bumble, SWISS International Air Lines, Amnesty International, e.g.
Oct 2016 - Jan 2019
2 years 4 monthsZürich, Switzerland
Account Director
Foundry
- Project management, responsible from a to z, team lead operations, New Business.
- There is no no. There is only the question, how can we make it work within the givens?
- Beside of successful winning new client partners, creating outstanding experiences and strong campaigns together with the team and stakeholders, I grew as a leader.
Sep 2015 - Sep 2016
1 year 1 monthZürich, Switzerland
Marketing & Sales
Foundry
- Project management, development operations, sales and opening of the EGO Movement brand store in Bikini Berlin.
- Always curious for new experiences, I was thrilled to take the opportunity to be a part of the newly founded agency, stepping into a new role, without hesitation and a Pippi Langstrumpf approach – I never tried it before, so it’s certainly well.
- Profound milestone I was building and managing a brand store and being sales as well as agency partner for the first client of Foundry.
- With a pioneers approach, the team and me made EGO Movement become one of the fastest growing e-Bike brands in Europe.
Sep 2014 - Mar 2015
7 monthsBerlin, Germany
Senior Project Manager & Assistant to the Management
Golden Section Graphics GmbH
- Operative team lead, client service and project management.
- I was able to help the team to create satisfying results for clients, to deeply understand & mange the approach of infographics and contribute from project management, to research, to connection to stakeholders and partners.
- Clients: Mercedes-Benz AG, Deutsche Bahn AG, Tagesspiegel, Deutsche Bank AG, Berlin Tourismus & Kongress GmbH, Ergo Versicherungsgruppe AG.
Jan 2013 - Jul 2014
1 year 7 monthsGermany
Senior Client Service Manager
MIKS GmbH, Agency for Brand Space Design
- Client service and acquisition, cross-sectoral.
- Learning and diving rapidly into new branches, with the goal to understand and anticipate the unique challenges and connect the specific client needs with the agency's services.
- The contacts and relations led to new business over years.
- Clients: Axel Springer AG, Bombardier Transportation GmbH, Hermes Transport Logistics GmbH, Falken Tyre Europe GmbH, Veolia Environnement S.A.
Jul 2009 - Dec 2012
3 years 6 monthsDüsseldorf, Germany
Junior Account Manager
Scholz & Friends Hamburg/Düsseldorf GmbH (Team OPC)
- Project management for automotive literature and orchestrated brand communication.
- Learning form the best is an honour. Working for A+ brands in such established, professional environment set the roots to grow and is part of the professional I’m today.
- After my successful apprenticeship, I became a valuable team member, client facing from the beginning, steering and contributing to orchestrated national and international projects.
- As Account Manager in the global OPC team for Opel (automotive) with +30 markets and several international brand and product activities, I contributed to the goal of the brands turnaround. Even today I benefit from the skills and knowledge I was able to acquire back then.
- Clients: Adam Opel AG (international), Vodafone GmbH, GARDENA GmbH, Bosch Siemens Hausgeräte GmbH.
Summary
I’m a brand-focused, solutions- and results driven creative agency marketer with 15+ years experience in marketing communications and strategy, account, project and client management as well as hands-on leadership within a variety of industries, including automotive, telecommunication, FMCG, technology and beauty.
My ability to relate to people from all walks of life is my strongest trait. Combined with an optimistic view, open mind, attention to detail, quick-wittedness and resourcefulness.
I value mindset over skillset and strongly believe the power of connection, inspiration and teamwork to create outstanding outcome.
When I'm not following my profession, you'll probably find me intensively practicing my bass trombone, up in the air exploring landscapes with my paraglider or together with my family.
There is no no. There is only the question, how can we make it work within the givens?
Languages
German
NativeEnglish
Advanced Education
Oct 2014 - Jun 2019
FOM Hochschule für Ökonomie & Management
B. Sc. · Business Administration & Business Psychology · Berlin, Germany
Oct 2005 - Jun 2007
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Master’s degree · German Studies / Religious Studies · Leipzig, Germany
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High School Diploma · German High School Diploma · Germany
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