Markus Neumann

Head of Operations

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Berlin, Germany

Experience

Feb 2019 - May 2023
4 years 4 months

Head of Operations

Foundry

  • Young and aspiring agency, building everything from scratch.

  • My ability to relate to people from all walks of life is my strongest trait. Combined with an optimistic view, open mind, attention to detail, quick-wittedness and resourcefulness.

  • Close team collaboration with operations and management partners made it possible to overcome challenging and transformational times.

  • Passionately growing and evolving the company and succeeding to create amazing outcome and value for our client partners.

  • I value mindset over skillset and strongly believe in the power of connection, inspiration and teamwork to create outstanding outcome.

  • Clients: Planted AG, Lime Micromobility, Volkswagen AG, Galderma AG, KACHAVA, Flaconi GmbH, Tele Columbus AG, Bumble, SWISS International Air Lines, Amnesty International

Oct 2016 - Jan 2019
2 years 4 months

Account Director

Foundry

  • “There is no no. There is only the question, how can we make it work within the givens?”

  • Beside successfully winning new client partners, creating outstanding experiences and strong campaigns together with the team and stakeholders, I grew as a leader.

Sep 2015 - Sep 2016
1 year 1 month

Marketing & Sales

EGO Movement

  • Project management, development operations, sales and opening of the EGO Movement brand store in Bikini Berlin.
Sep 2014 - Mar 2015
7 months

Senior Project Manager & Assistant to the Management

Golden Section Graphics GmbH

  • Helped the team to create satisfying results for clients.

  • Deeply understood and managed the approach of infographics and contributed from project management to research and connection to stakeholders and partners.

  • Clients: Mercedes-Benz AG, Deutsche Bahn AG, Tagesspiegel, Deutsche Bank AG, Berlin Tourismus & Kongress GmbH, Ergo Versicherungsgruppe AG

Jan 2013 - Jul 2014
1 year 7 months

Senior Client Service Manager

MIKS GmbH

  • Steered projects across stakeholders.

  • Performed client service and acquisition across sectors, including account management and prioritisation.

  • Learned and dived rapidly into new branches to understand and anticipate unique challenges and align client needs with agency services.

  • Established contacts and relations that led to new business over years.

  • Clients: Axel Springer AG, Bombardier Transportation GmbH, Hermes Transport Logistics GmbH, Falken Tyre Europe GmbH, Veolia Environnement S.A.

Jul 2009 - Dec 2012
3 years 6 months

(Junior) Account Manager

Scholz & Friends Hamburg/Düsseldorf GmbH

  • Learned from the best in an established, professional environment while working for A+ brands, setting the roots for my professional growth.

  • As Account Manager in the global OPC team for Opel with over 30 markets and several international brand and product activities, I contributed to the goal of the brand’s turnaround and gained lasting skills and knowledge.

  • Clients: Adam Opel AG (international), Vodafone GmbH, GARDENA GmbH, Bosch Siemens Hausgeräte GmbH

Jan 2007 - Dec 2009
3 years

Apprentice Merchant Marketing Communication

Scholz & Friends Hamburg GmbH

  • Always curious for new experiences, I was thrilled to take the opportunity to be a part of the newly founded agency, stepping into a new role without hesitation and a Pippi Langstrumpf approach – “I never tried it before, so it’s certainly well.”

  • Built and managed a brand store and served as sales and agency partner for the first client of Foundry. With a pioneering approach, the team and I made EGO Movement become one of the fastest growing e-Bike brands in Europe.

Summary

Outcome follows activity.

I’m a brand-focused, solutions- and results driven creative agency marketer with 15+ years experience in marketing communications and strategy, account, project and client management as well as hands-on leadership within a variety of industries, including automotive, telecommunication, FMCG, technology and beauty.

My ability to relate to people from all walks of life is my strongest trait. Combined with an optimistic view, open mind, attention to detail, quick-wittedness and resourcefulness.

I value mindset over skillset and strongly believe the power of connection, inspiration and teamwork to create outstanding outcome.

When I'm not following my profession, you'll probably find me intensively practicing my bass trombone, up in the air exploring landscapes with my paraglider or together with my family.

Skills

Soft – Constantly Evolving

  • Leadership Within Multidisciplinary Setups
  • Agility & Flexibility
  • Integrity & Persistence
  • Critical Thinking & Problem Solving

Hard – Always Room For Improvement

  • Project Steering Across Stakeholders
  • Account Management & Prioritisation
  • Creative Management
  • Business Know How & Understanding

Tech

  • General Tech Affinity
  • Powerpoint/keynote
  • Ms Office & Teams
  • Adobe & Photoshop

Languages

German
Native
English
Advanced

Education

Oct 2014 - Jun 2019

FOM University of Applied Sciences for Economics & Management

B. Sc., extra-occupational studies (w/o final examination) · Business Administration & Business Psychology · Berlin, Germany

Aug 2007 - Jun 2009

Scholz & Friends Hamburg Ltd.

Apprenticeship, graduated June ’09 (Media School Hamburg Wandsbek) · Merchant Marketing Communication · Hamburg, Germany

Oct 2005 - Jun 2007
Lorem ipsum dolor sit amet

Master’s degree · German Studies / Religious Studies · Leipzig, Germany

...and 1 more
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