Bada L.

Senior Vice President Growth

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Berlin, Germany

Experience

Mar 2025 - Present
10 months

Senior Vice President Growth

Peturo GmbH

  • Leading a team of ~18 FTE consisting of internal and external team members split into three teams: D2C, Subscription, and Amazon

  • As a member of the Executive Team, working closely with the founder to scale the overall organization and to establish operational processes such as quarterly goal setting and performance feedback sessions

  • Working closely with the investors to align on company strategy and new growth opportunities while fully owning the company’s e-commerce growth strategy and business case

  • Leading the business model and growth strategy transition from an unprofitable high revenue growth approach to a profitable CAC and CLV focused growth strategy, shifting focus to CAC stabilization and CLV improvements via a new subscription business model and strict focus on efficient new customer acquisition

  • Managing a D2C marketing budget of EUR ~6M and an Amazon marketing budget of EUR ~1M

  • Achieving 28% YoY growth in the main sales channel D2C YTD 2025 while building up the growth team via a hiring sprint and restructuring external agency support in key areas such as channel management and content creation

  • Increased monthly paid social (Meta) content creation output 3× by embedding AI tools into content creation processes (e.g., in-house developed Airtable tool for competitor ads analyses and automated scripting, LLMs for copy creation, AI video creation tools)

  • Reduced churn rate by 32% within 6 months while successfully implementing a portfolio-wide price increase to improve AOVs

  • Overachieved the original Amazon 2025 growth plan by 20% resulting in YoY growth of 50% and surpassing marketing efficiency goals (TACOS) by 3pp

  • Working closely with the product team to guide new product development efforts based on rapidly shifting market trends and competitor pricing

Aug 2023 - Feb 2025
1 year 7 months

Senior Vice President D2C, Strategy, Product, Implementation

Natsana GmbH

  • Led a team of leaders across three teams (D2C, Product, Strategy) with over 50 team members, achieving highest team performance and quarterly team satisfaction results by identifying and coaching internal talent, selective external hires, and quickly rolling out tech-enabled core processes, ways of working, and performance management systems

  • Member of the Executive Team working closely with C-Level and the Board of Investors, improving financial business planning processes and leading program management to ensure value generation through strategic project implementation

  • Developed and rolled out a comprehensive OKR system over six months, defining eight company objectives, 24 key results, and individual monthly goals for all employees

  • Executed a fast-paced D2C re-organization increasing YoY revenue growth from 20% to +65%, driving 2024 FY revenues to EUR 16.8M with a FY marketing spend of EUR 7.6M (ROI 2.2) and positive contribution margins up to 30% in selective months

  • Set up and scaled the end-to-end D2C value chain covering customer acquisition, web shop and conversion rate optimization, CRM and retention activities, and subscription offerings with D2C team and external agencies (+15 FTEs)

  • Established tracking, attribution, and reporting functionalities via a MarTech sprint, and kicked off testing and scaling of new growth channels (e.g., Facebook, Criteo, CRM, influencers), launching multi-channel marketing campaigns and rapid A/B testing with a web shop feature development roadmap

  • Scaled product development and market launch process to +120 product innovation launches per year (~120% YoY increase) generating EUR 16M in revenues by redesigning the entire process to shorten development times from 15 to 8 months, reduce re-work and scrap rates from 8% to below 2%, and rolling out a digital workflow tool and capacity management process

  • Implemented a new product innovation process resulting in the launch of four new product categories (“super food”, “sports”, “gaming”, “cosmetics”) realizing up to EUR 2.5M revenues per category within three months after launch

  • Established a data-driven, cross-functional holistic product portfolio management approach to enable informed decisions on improving category performance, prioritizing innovations, and phasing out low-performing products

  • Spearheaded the development and roll-out of a bottom-up, product-based budget planning process, enabling accurate forecasting and business steering and elevating it to an ongoing S&OP process

  • Built a Program Management function within four weeks to drive implementation of 25+ strategic initiatives, personally owning up to five at a time, generating EUR 3M additional revenues and EUR 900K annual cost savings beyond the business plan forecast

Jan 2021 - Dec 2023
3 years

Managing Director (Chief Growth and Chief Operations Officer)

Glambou

  • Owned full responsibility for D2C, new business models, operations, and internationalization, working directly with the Board on strategy development and implementation, and leading P&L for key areas

  • Scaled teams from <20 to +50 FTE across Berlin, Germany, and Zurich, Switzerland, assembling a high-performing senior leadership team, rolling out workflow and digital collaboration tools in a hybrid setup

  • Rolled out an OKR framework within 12 weeks, aligning +100 FTE including retail teams behind measurable goals embedded in company culture

  • Led M&A acquisition of a new brand (EUR ~2.5M yearly revenue) and post-merger integration covering team consolidation, product portfolio, operational processes, and culture, achieving 25% YoY revenue growth on a reduced cost basis

  • Achieved +250% YoY online revenue growth, realized cost efficiencies, and met key profitability targets

  • Scaled new marketplace verticals generating EUR +1M revenues within 12 months after launch

  • Achieved +50% YoY D2C channel revenue growth by developing and implementing growth marketing strategies and managing a seven-figure performance marketing budget, leading a team of six across paid search, paid social, influencer marketing, and CRM

  • Improved on-site web shop levers (check-out funnel optimizations, UX/UI testing) and marketing attribution methodologies by introducing attribution tools and post-purchase surveys

  • Built and led the BI function ensuring data availability for Finance, Marketing, Merchandising, and Operations teams

  • Owned and optimized operational budget, drove efficiency improvements and cost savings across warehouse and shipping, digitalization, and tech-enablement projects including an ERP system launch

  • Delivered operational excellence across Germany and Switzerland with 15 retail shops, two online stores, and three marketplaces, handling +200% YoY order volume growth

  • Created a new merchandising and purchasing process based on data analysis, increasing team efficiency by 50%, improving margins by +3pp, and reducing out-of-stock ratios by +15pp in key categories

  • Set up internal warehouse operations ahead of schedule, achieving +45% logistic cost run-rate savings and increasing online CM3 profitability by +15pp

Jan 2020 - Dec 2021
2 years

Business Operations Lead DACH, CEE, Russia

Airbnb

  • Led business strategy development for DACH, CEE, and Russia in collaboration with the Managing Director, guiding planning across functions in a matrix organization

  • Structured strategy development with in-depth data analyses to identify growth potential and ensure platform supply, and developed strategic initiatives based on data insights while guiding functional leads

  • Created a cross-functional “Territory Recovery Plan” amid Covid-19 based on customer, host, and travel industry data analyses

  • Rolled out a “lever playbook” synchronizing global and local initiatives deployable along recovery phases to act on first recovery signs in the travel industry

  • Managed the German roll-out of a global Covid-19 support program signing up +4000 volunteering hosts within 1.5 months to provide apartments to first responders

Jan 2018 - Dec 2020
3 years

Vice President Business Development and Operations

Asana Rebel

  • Developed a three-year business plan and secured Board approval through effective communication

  • Drove strategy development with founders to increase user engagement and lifetime value, transforming the app from a pure yoga app to a lifestyle-focused app, achieving +100% YoY growth and +40% user retention YoY

  • Scaled organization from 19 to 71 employees in seven months, setting up departments including Marketing, Finance, Data, Content Creation, HR, and Customer Service

  • Introduced scalable processes and new ways of working, reducing employee churn by 70% within four months

  • Developed and implemented quarterly goal setting and performance review processes, improving employee satisfaction by 60% after six months

  • Implemented an internal reorganization across five departments, improving content production times by +40% and efficiency by 30%

  • Improved customer service efficiency by 40% while maintaining customer satisfaction and launching up- and cross-selling initiatives

Jan 2013 - Dec 2018
6 years

Engagement Manager

McKinsey & Company

  • Defined digital strategy for a German multinational financial institution, developing a blueprint for global digital businesses, identifying disruptive business models, and defining assets and capabilities for a scalable digital value chain

  • Drove target operating model design during post-merger integration for a US medical device manufacturer, creating transparency through benchmarking, conducting executive workshops, and planning 30+ integration projects projecting USD 70M cost savings

  • Led a nine-month lean transformation program for a German private health insurance company, automating and streamlining processes to achieve up to 30% cost savings, launching a lean management system, and improving customer satisfaction by +20%

  • Led the PMO of a transformation program for a Fortune 500 telecommunications company’s Service division, driving diagnostic, design, and implementation across 30+ workstreams resulting in a new organizational design and operating model

Jan 2010 - Dec 2012
3 years

Executive to the Board

Deutsche Schule Seoul International

  • Led a USD 18M real-estate development project coordinating joint-venture partners and securing USD 3M private equity and USD 6M credit lines

  • Negotiated unanimous buy-in to kick off the development project among multinational stakeholders including private and government groups

  • Spearheaded transformation from a non-profit to a market-oriented organization by developing and implementing a growth strategy in coordination with the Chairman

Jan 2007 - Dec 2010
4 years

Business Analyst

Mercedes-Benz Financial Services Korea

  • Developed and launched a new financial product in Korea generating USD 40K in fee income within six months and increasing customer loyalty

  • Led a team of four to deliver local cost savings as part of a global initiative, reducing overall costs by 8%

  • Implemented an Asia-wide efficiency boost project by developing a local Balanced Scorecard with the executive team, increasing market penetration by 10%

  • Increased department efficiency by 60% by improving financial closing process speed and stability and guiding the controlling team through high-pressure staff turnover

  • Reduced application processing times by redesigning end-to-end processes, creating a benchmark process in the company’s global process house

Summary

  • 17 years of work experience in venture capital and private equity backed start-ups and scale-ups, strategy consulting, and leading multinational corporations
  • Industry experience: (Digital) consumer goods, e-commerce and marketplaces, platform and subscription business models, strategy consulting
  • Functional experience: Company scaling, commercial growth, D2C and digital growth marketing, business development, operations, strategy development and implementation, (digital) product development, program and project management, end-to-end transformations

Languages

German
Native
English
Advanced
Korean
Advanced
French
Intermediate

Education

Oct 2012 - Jun 2013

INSEAD

MBA Program · Singapore, Singapore

University of Cologne

Business Administration · Germany

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