Dan W.

Chief Operating Officer (COO) / Chief Revenue Officer (CRO)

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Berlin, Germany

Experience

Jan 2023 - Sep 2025
2 years 9 months

Chief Operating Officer (COO) / Chief Revenue Officer (CRO)

samedi

  • Unified and optimized organizational structures across sales, delivery, and support; standardized handoffs and workflows to reduce friction.
  • Designed and rolled out digitized, harmonized operational processes to improve efficiency and quality.
  • Built and scaled the KHZG patient portal unit with integrated governance, making samedi a lead provider in Germany.
  • Aligned revenue and fulfillment under coherent frameworks, delivering 25%+ YoY growth in 2024 and projected ~30%+ in 2025.
  • Established cross-functional KPI oversight with process-driven improvement initiatives.
Jan 2022 - Dec 2022
1 year

Sabbatical & Strategic Reorientation

  • Facilitated introductions between start-ups and VCs by helping craft compelling pitch decks and performing early-stage startup analyses to surface fit and potential.
  • Acted as advisor to several start-ups, supporting them in making key strategic decisions without formalizing a permanent consulting practice.
  • Balanced professional engagement with dedicated time for personal wellbeing and family, ensuring sustainable re-entry into leadership.
  • Tested the idea of independent advisory work, ultimately deciding against full self-employment in favor of participating in medium- to long-term operational leadership roles.
  • Deepened understanding of scalable organizational design and process harmonization through hands-on exposure and selective peer learning.
Sep 2020 - Dec 2021
1 year 4 months

CEO

Lana Labs

  • Standardized internal structures and unified cross-functional processes to support scale and strategic clarity during the transition.
  • Shifted the company from a technology-centric to a market-oriented organization by redefining operating and go-to-market models.
  • Hired and developed leadership with shared structural and operational practices to stabilize execution during strategic complexity.
  • Initiated and managed a Series A fundraising round, then strategically deprioritized and abandoned it to focus full attention and resources on the M&A path.
  • Led the entire M&A process from preparation through execution, culminating in the successful acquisition by Appian.
Nov 2018 - Aug 2020
1 year 10 months

Chief Growth Officer (CGO) / Chief Delivery Officer (CDO)

omni:us

  • Redesigned and harmonized international structures to enable consistent commercial and delivery execution.
  • Built an aligned partner ecosystem with standardized onboarding and management processes.
  • Oversaw IT, ISMS/ISO compliance, partner & customer delivery under unified governance.
  • Scaled the organization via structured rollout of processes and leadership frameworks.
  • Secured a major North American customer, then built and trained a dedicated fulfillment team to serve them, adapting processes to regional needs while keeping alignment with the global core.
Jul 2017 - Oct 2018
1 year 4 months

Managing Director / Chief Operating Officer; Product Managing Director

Leverton

  • Unified regional functions (HR, Legal, Finance, Sales, Client Services) under coherent operational and reporting structures.
  • Drove 300%+ YoY revenue growth through restructuring account management and consistent client engagement workflows.
  • Scaled headcount across jurisdictions with standardized onboarding and delivery processes.
  • Managed budgeting and strategic planning with harmonized cross-region governance.
  • Prepared board/shareholder communication using consistent documentation frameworks.
  • Transformed internal platform to market product via aligned cross-functional structures.
  • Established standardized product management processes integrated with Engineering, Sales, and Marketing.
  • Built and led product team partnering on consistent roadmapping and delivery practices.
  • Facilitated revenue alignment through structured inter-departmental workflows.
  • Created shared metrics and feedback loops to unify product evolution.
Jan 2015 - Aug 2016
1 year 8 months

Director of Services

ABBYY Europe

  • Unified European service delivery by integrating Client Services, Pre-Sales, Consulting, and Support.
  • Built and standardized regional team structures, hiring and developing under shared operational frameworks.
  • Aligned service budgeting and execution with sales and product through cross-functional planning.
  • Instituted consistent customer engagement processes across markets.
  • Improved service quality via harmonized internal interfaces and accountability structures.
Dec 2010 - Dec 2014
4 years 1 month

Head of European Pre-Sales

ABBYY Europe

  • Built and scaled Pre-Sales across Germany and Europe, standardizing methodologies and tools.
  • Integrated Pre-Sales with adjacent functions to create a unified service delivery organization.
  • Restructured the organization for consistent cross-regional execution and handoff processes.
  • Introduced common performance frameworks and communication rhythms.
  • Drove alignment between technical sales support and broader commercial objectives.
Jan 2004 - Dec 2010
7 years

Consulting and project leadership in software and engineering

  • Consulting and project leadership in software and engineering including Engine EAR GmbH & Co. KG, Proximity Technology GmbH, and EDV-Partner GmbH.

Summary

I help entrepreneurs, CEOs and founders get their companies ready for the next phase. They move forward with the banner flying - setting direction, inspiring others - and I make sure the road they’re pointing to actually exists, is built solidly, and is walkable by the rest of the organization and its customers. Over 15+ years I’ve done that by aligning structures, unifying processes, and turning strategic ambition into operational reality. I bring a systems-aware, hands-on approach to scaling, transformation, exits, and go-to-market shifts, creating coherent, repeatable execution engines where growth and resilience reinforce each other. After a deliberate sabbatical of reflection and advising early-stage ventures, I’ve committed to contributing to medium- and long-term impact through embedded operational leadership. I prioritize transparency, shared ownership, and building organizations where people can perform because the underlying pathways are clear and well-constructed.

Languages

German
Native
English
Advanced

Education

Oct 2000 - Jun 2004

University of Applied Sciences Wedel

Diploma in Media Informatics · Media Informatics · Wedel, Germany

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