Dan W.
Chief Operating Officer (COO) / Chief Revenue Officer (CRO)
Experience
Jan 2023 - Sep 2025
2 years 9 monthsChief Operating Officer (COO) / Chief Revenue Officer (CRO)
samedi
- Unified and optimized organizational structures across sales, delivery, and support; standardized handoffs and workflows to reduce friction.
- Designed and rolled out digitized, harmonized operational processes to improve efficiency and quality.
- Built and scaled the KHZG patient portal unit with integrated governance, making samedi a lead provider in Germany.
- Aligned revenue and fulfillment under coherent frameworks, delivering 25%+ YoY growth in 2024 and projected ~30%+ in 2025.
- Established cross-functional KPI oversight with process-driven improvement initiatives.
Jan 2022 - Dec 2022
1 yearSabbatical & Strategic Reorientation
- Facilitated introductions between start-ups and VCs by helping craft compelling pitch decks and performing early-stage startup analyses to surface fit and potential.
- Acted as advisor to several start-ups, supporting them in making key strategic decisions without formalizing a permanent consulting practice.
- Balanced professional engagement with dedicated time for personal wellbeing and family, ensuring sustainable re-entry into leadership.
- Tested the idea of independent advisory work, ultimately deciding against full self-employment in favor of participating in medium- to long-term operational leadership roles.
- Deepened understanding of scalable organizational design and process harmonization through hands-on exposure and selective peer learning.
Sep 2020 - Dec 2021
1 year 4 monthsCEO
Lana Labs
- Standardized internal structures and unified cross-functional processes to support scale and strategic clarity during the transition.
- Shifted the company from a technology-centric to a market-oriented organization by redefining operating and go-to-market models.
- Hired and developed leadership with shared structural and operational practices to stabilize execution during strategic complexity.
- Initiated and managed a Series A fundraising round, then strategically deprioritized and abandoned it to focus full attention and resources on the M&A path.
- Led the entire M&A process from preparation through execution, culminating in the successful acquisition by Appian.
Nov 2018 - Aug 2020
1 year 10 monthsChief Growth Officer (CGO) / Chief Delivery Officer (CDO)
omni:us
- Redesigned and harmonized international structures to enable consistent commercial and delivery execution.
- Built an aligned partner ecosystem with standardized onboarding and management processes.
- Oversaw IT, ISMS/ISO compliance, partner & customer delivery under unified governance.
- Scaled the organization via structured rollout of processes and leadership frameworks.
- Secured a major North American customer, then built and trained a dedicated fulfillment team to serve them, adapting processes to regional needs while keeping alignment with the global core.
Jul 2017 - Oct 2018
1 year 4 monthsManaging Director / Chief Operating Officer; Product Managing Director
Leverton
- Unified regional functions (HR, Legal, Finance, Sales, Client Services) under coherent operational and reporting structures.
- Drove 300%+ YoY revenue growth through restructuring account management and consistent client engagement workflows.
- Scaled headcount across jurisdictions with standardized onboarding and delivery processes.
- Managed budgeting and strategic planning with harmonized cross-region governance.
- Prepared board/shareholder communication using consistent documentation frameworks.
- Transformed internal platform to market product via aligned cross-functional structures.
- Established standardized product management processes integrated with Engineering, Sales, and Marketing.
- Built and led product team partnering on consistent roadmapping and delivery practices.
- Facilitated revenue alignment through structured inter-departmental workflows.
- Created shared metrics and feedback loops to unify product evolution.
Jan 2015 - Aug 2016
1 year 8 monthsDirector of Services
ABBYY Europe
- Unified European service delivery by integrating Client Services, Pre-Sales, Consulting, and Support.
- Built and standardized regional team structures, hiring and developing under shared operational frameworks.
- Aligned service budgeting and execution with sales and product through cross-functional planning.
- Instituted consistent customer engagement processes across markets.
- Improved service quality via harmonized internal interfaces and accountability structures.
Dec 2010 - Dec 2014
4 years 1 monthHead of European Pre-Sales
ABBYY Europe
- Built and scaled Pre-Sales across Germany and Europe, standardizing methodologies and tools.
- Integrated Pre-Sales with adjacent functions to create a unified service delivery organization.
- Restructured the organization for consistent cross-regional execution and handoff processes.
- Introduced common performance frameworks and communication rhythms.
- Drove alignment between technical sales support and broader commercial objectives.
Jan 2004 - Dec 2010
7 yearsConsulting and project leadership in software and engineering
- Consulting and project leadership in software and engineering including Engine EAR GmbH & Co. KG, Proximity Technology GmbH, and EDV-Partner GmbH.
Summary
I help entrepreneurs, CEOs and founders get their companies ready for the next phase. They move forward with the banner flying - setting direction, inspiring others - and I make sure the road they’re pointing to actually exists, is built solidly, and is walkable by the rest of the organization and its customers. Over 15+ years I’ve done that by aligning structures, unifying processes, and turning strategic ambition into operational reality. I bring a systems-aware, hands-on approach to scaling, transformation, exits, and go-to-market shifts, creating coherent, repeatable execution engines where growth and resilience reinforce each other. After a deliberate sabbatical of reflection and advising early-stage ventures, I’ve committed to contributing to medium- and long-term impact through embedded operational leadership. I prioritize transparency, shared ownership, and building organizations where people can perform because the underlying pathways are clear and well-constructed.
Languages
German
NativeEnglish
AdvancedEducation
Oct 2000 - Jun 2004
University of Applied Sciences Wedel
Diploma in Media Informatics · Media Informatics · Wedel, Germany
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