Chiemela (Godswill) Ogu
Product Management Consultant
Experience
AI Enthusiast – Independent Projects
Chiemela Ogu Consulting
Too Good To Throw (AI powered social impact webapp focused on reducing food waste in Nigeria):
Integrated Paystack Split Payments to automatically route payments between the platform and partner vendors.
Configured automated subaccount creation workflows so new businesses get a settlement account instantly.
Setup a scalable cloud backend using Supabase.
Implemented role-based access control (RBAC) for Users, Partners, and Admin.
FaithFlow (AI powered webapp supporting Christian teens on their spiritual journey):
Designed and implemented an AI-driven scripture search engine that interprets natural language questions and maps them to relevant Bible texts, commentary, devotionals, and cross-references.
Designed a spiritual growth dashboard enabling users to track reading progress, prayer streaks, and devotional completion milestones.
Senior Product Owner: Central Vehicle Data Interpreter (zFDI)
CARIAD SE
- Led the rollout of zFDI (Central Vehicle Data Interpreter) for VWoA (Volkswagen of America), to achieve 99.8% uptime for data request and cut incident MTTR by 45% through resilient architecture and automated monitoring.
- Strengthen cross-functional collaboration with engineering and business stakeholders, accelerating feature delivery by 15%.
- Drove the adoption of autoscaling on Azure Kubernetes by aligning my engineering team around reliability and cost-efficiency goals, resulting in more resilient services and optimized cloud spend.
- Built an observability stack (metrics, tracing, alerts) and SLOs for key APIs; reduced critical on-call alerts by 40% while improving developer mean time to debug.
Senior Product Manager: Central Vehicle Data Interpreter (zFDI)
Volkswagen Group (via Hexad GmbH)
- Led the migration of 35+ microservices from AWS to Azure, boosting system performance by 20% and reducing infrastructure costs by 30%.
- Identified and executed cost optimization strategies, reducing redundant logs, and implementing drop filters in New Relic, achieving over €20k monthly cost saving and incident MTTR reduction.
- Introduced structured OKRs and sprint methodologies, improving team delivery velocity and stakeholder satisfaction.
- Delivered roadside assistance capabilities (OTV & OPR) for all Audi PPE (Premium Platform Electric) vehicles, significantly improving post-sales support and customer experience.
Senior Product Manager: Volkswagen IdentityKit
Volkswagen Group (via Hexad GmbH)
- Managed the customer identity platform responsible for registration, authentication, authorization, and secure single sign-on for all Volkswagen customers, supporting over 10 million active users across four continents (EMEA, NA, APAC, CN).
- Led the successful go-live of Audi of America on the VW Identity platform, coordinating cross-functional teams to deliver a seamless customer authentication experience at scale.
- Drove the regional rollout of VW Identity for Bentley across EMEA, ensuring smooth integration with local markets and elevating the digital ownership experience for luxury customers.
- Delivered the first QR-code based in-car login experience for SEAT & CUPRA, simplifying user authentication and setting a new standard for secure, seamless vehicle access.
- Collaborated with cross-functional engineering and design teams to deliver new features, conducted A/B tests to validate ideas and consistently improve customer experience.
Technical Product Manager: Netlife
GSM Systems
- Led development and rollout of Netlife Productivity Suite to major telco clients, improving operational efficiency by 20%.
- Designed and implemented remote team management framework, boosting engineering productivity by 40% per sprint.
- Managed user testing and feedback loops, enabling rapid iteration and improved client adoption rates.
- Delivered stakeholder-aligned product roadmaps, ensuring on-time delivery of all contractual milestones.
Product Owner: Financial Inclusion Services (Quickteller Paypoint)
Interswitch Group
- Delivered FINCH 2 platform (₦100M project) to scale financial inclusion nationwide, increasing active agents by 40%.
- Introduced revised pricing model, growing cash-out transaction volumes by 155% within 5 months.
- Reduced development time by 10% MoM through adoption of Agile best practices and improved backlog management.
- Prevented potential ₦64M loss by identifying and resolving a high-impact transaction system failure.
Technology Product Manager: Government Enterprise Empowerment Programme
Venture Garden Group
- Managed ₦114B microcredit platform, onboarding 800K+ market members in 6 months and integrating 8 major banks.
- Designed and deployed middleware API manager to streamline inter-system communication, reducing downtime incidents by 25%.
- Maintained CSAT score of 92% and NPS of 50, improving program reputation among beneficiaries.
- Supported 5K+ daily users with rapid technical resolution processes, maintaining system reliability above 99%.
Founder, EasyCert
EasyCert Ltd
- Designed and launched the end-to-end learner onboarding and financing workflow, integrating training partners, repayment logic, and compliance requirements into a seamless digital experience.
- Built partnerships with certification providers and employers, ensuring curriculum fit, placement pathways, and strong repayment outcomes across the learner lifecycle.
- Led product discovery with students, training centers, and employers to refine financing models, improve activation, and reduce drop-off, creating a scalable system for accessible upskilling.
Product Manager: PowerTech Advanced Business Technologies (PowerTrack)
Venture Garden Group
- Oversaw rollout of AMR devices to 6K+ customers in 7 months, improving billing accuracy and operational transparency.
- Developed customer self-service energy monitoring portal, enhancing customer satisfaction and reducing service calls by 20%.
- Streamlined field engineering operations, increasing on-site task completion rates by 30%.
- Delivered project ahead of schedule and under budget, securing client renewal for next phase of work.
Founder, Dilemma NG
Dilemma NG
- Founded Dilemma, an anonymous online counselling platform connecting university students to licensed therapists through secure call and chat options, focused on mental health and academic stress.
- Led end-to-end product discovery with students and campus staff, shaping core features around privacy, ease of access, and crisis-response workflows to meet real user needs.
- Piloted the platform at Babcock University, coordinating with counsellors and administrators while gathering insights that guided improvements in onboarding, engagement, and service delivery.
Summary
With 10+ years of experience delivering large-scale digital solutions across automotive, telco, payment and fintech sectors, I have developed and managed products in B2B, B2C, B2G2C and B2B2C market segmentations. I have extensive experience leading cross-functional teams to design, launch, and optimise products serving millions of global users. Strong analytical thinker and expert in product management & strategy, stakeholder management, and scaling cloud-based platforms, with measurable success in cost optimisation, process improvement, and enhancing customer experience. In my spare time, you will find me exploring and experimenting with AI tools, building projects, and staying at the forefront of emerging technologies.
Skills
Ai / Automation Tool Development
Product Management Lifecycle
Product Strategy And Execution
Process Optimization
Risk Management
Agile Software Development
Stakeholder Management
Product Road-mapping
Hypothesis Testing And Validation
Scrum Framework
Kanban Workflow
Product Road-mapping: Aha, Whimsical, Confluence, Excel, Asana
Project Management: Jira, Excel, Asana, Miro, Trello, Echometer
Data Analysis: Excel, Google Data Studio, Powerbi, Sql, Mongodb
Customer/cost Insight: Google Analytics, Apptio
Documentation And Collaboration: Ms Office, Confluence, Miro, Slack, Notion
Design & Wireframing: Balsamiq, Figma
Observability: New Relic, Kibana
Cloud Platforms: Aws, Azure
Languages
Education
American InterContinental University
MBA in Technology Management · Technology Management · United States
Babcock University
BSc in Computer Science (Information Systems) · Computer Science (Information Systems) · Nigeria
Certifications & licenses
Ai For Product Management
Certified SaFe 6 Practitioner
Certified SaFe Product Owner/Manager
Certified Scrum Product Owner & Scrum Master
Lean Six-Sigma Yellow Belt Professional
Product Focus Certified Product Manager
Product Management For Ai & Data Science
Profile
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