Recommended expert
Boris Hoeflich
Head of Product Management
Experience
Apr 2025 - Feb 2026
11 monthsGermany
Head of Product Management
Global Payments Germany
- Lead the Product Management department with 15 internal and external staff.
- Responsible for budget and resource planning in the product area.
- Integrated the solution engineering team into product management.
- Redesigned the operating model and established governance structures and processes.
- Set up governance structures and processes for internal ICT outsourcing.
- Integrated local processes with the international Global Payments product organization.
- Defined and aligned the future responsibilities of the product management area.
- Oversaw all activities for the market launch of new products in Germany.
- Prepared the transition of the Global Payments product organization into a joint venture with Commerzbank.
- Implemented comprehensive stakeholder management with shareholders, service providers, and the internal processor and software developers in Eastern Europe.
Apr 2024 - Present
1 year 10 monthsHanover, Germany
Consulting & Interim Management (self-employed)
sansad GmbH
- Independent consulting and interim management focusing on banking, financial services, and software/IT.
- Focus areas: interim management, program and project leadership, transformation management, strategy development, and organizational development.
- Engagements as Head of Product Management, project manager, and IT program manager in international transformation and IT programs.
Jan 2024 - Dec 2025
2 yearsProject Manager
International Capital Management Company
- Planned and implemented the setup of a group IT branch office in Luxembourg.
- Designed the target operating model for the new IT unit.
- Planned and executed the transfer of employment contracts to the new organization.
- Planned and executed the transfer of IT assets from international group companies to the central IT.
- Managed project planning including milestones, activities, project structure, processes, communication, reporting, and risk management.
- Secured project approval from the executive board.
Jan 2024 - Dec 2025
2 yearsNigeria
Project Lead
Julius Berger Nigeria
- Analyzed 12 in-house applications for strategic relevance, cost, functionality, quality, and risks.
- Conducted make-or-buy assessment with recommendations for replacement with standard software or transition of development, maintenance, and operations to external service providers.
- Planned a rollout project across multiple client locations.
- Managed project planning including milestones, activities, project structure, processes, communication, reporting, and risk management.
- Obtained project approval from the CIO.
Jun 2021 - Mar 2024
2 years 10 monthsBerlin, Germany
CEO
BANCOS AG
- Led the banking software company as CEO with 85 employees.
- Managed revenue and budget of EUR 9 million.
- Planned and executed a company-wide business transformation.
- Defined and implemented company objectives and strategy.
- Introduced values, mission, and vision, and promoted conscious awareness of corporate culture.
- Reviewed and redefined the product portfolio and target markets.
- Implemented company-wide agile principles and introduced Scrum with cross-functional software development teams.
- Established previously non-existent functions: product management, HR, marketing, and sales.
- Introduced and adopted more than 10 new standard software solutions:
- Implemented Jira and migrated from Confluence Server to Cloud, including coaching the project lead and overseeing planning through rollout.
- Introduced MS365 including Teams, Outlook, SharePoint, and Office.
- Implemented ZohoSign and established fully digital signature and approval processes.
- Replaced systems using Zoho CRM and Personio.
- Introduced Moss to automate finance processes previously based on Excel.
- Rolled out ChatGPT in various departments, including a company-wide policy and specific use cases.
- Transformed the organization from a COVID 'on-site mode' to a true hybrid work model.
- Executed consistent change management based on the ADKAR model.
- Optimized operating models with a focus on collaboration between requirements engineering, software development, testing, and IT operations.
- Stabilized existing customer relationships and renegotiated contracts with key existing clients.
- Acquired and onboarded the first B2B customer after 8 years.
- Built a sales pipeline and network of potential investors.
Jan 2020 - Dec 2021
2 yearsGermany
Project Manager
Government agency / IT service provider for two Lower Saxony ministries
- Led a feasibility study to weigh make vs. buy a software solution for handling EU funding programs according to institute-specific criteria.
- After recommending in-house development: planned the implementation project, including milestones, activities, project structure, workflows, communication, reporting and risk management.
- Prepared recommendations for technology and architecture decisions.
- Recruited the external development team.
- Used Scrum as the agile delivery method.
Jan 2020 - Dec 2021
2 yearsHanover, Germany
IT Program Manager
TUI
- Planned the group-wide IT consolidation program, including milestones, activities, program structure, workflows, communication, reporting and risk management.
- Planned and executed change communication in the transformation program.
- Planned a cross-country operating model for 400 employees in Germany, England, Sweden, Belgium and the Netherlands.
- Managed all activities for the Europe-wide consolidation of e-commerce and web platforms.
Jan 2020 - Dec 2020
1 yearHead of Strategy Process
Deutscher Independent Music Distributor
- Managed a sales strategy process.
- Conducted internal analyses as well as external market and macro analyses.
- Analyzed opportunities and challenges in the future market environment.
- Identified strategic options, and formulated and approved the sales strategy.
Jan 2018 - Dec 2019
2 yearsFounder
E-Commerce Start Up
- Founded and built a specialized job portal.
- Planned the business model.
- Conducted market and customer analyses.
- Recruited the team.
- Developed the product and managed the platform's development activities.
- Acquired customers.
- Planned and executed marketing activities.
Jan 2018 - Dec 2018
1 yearHanover, Germany
Head of Program Management Office
Norddeutsche Landesbank
- Set up and led the Program Management Office to meet regulatory requirements under BCBS 239.
- Planned the program including milestones, activities, program structure, workflows, communication, reporting, controlling, budgeting and risk management.
- Supported project managers in project planning (milestones, work packages, activities).
Jan 2017 - Dec 2018
2 yearsFrankfurt, Germany
Interim Head of Software Development
Commerzbank AG
- Interim management of a department supporting 33 applications in the investment banking area (in-house developments and standard software).
- Responsibility for further development, maintenance, and administration of the applications.
- Technical management of two teams with a total of 14 employees, including regular communication, task prioritization, and sparring for team members.
- Coaching a team lead and hiring external staff.
- Close collaboration with IT operations.
- Budget responsibility of 3.5 million EUR.
- Leading a preliminary study on IT strategy in investment banking.
- Setting up supplier management for five outsourced software products.
- Planning the transition of team activities to an internal service company.
Jan 2016 - Dec 2021
6 yearsHanover, Germany
Consulting & Interim Management (self-employed)
sansad GmbH
- Independent consulting and interim management with a focus on banking, financial services, and IT.
- Taking on roles such as project manager, IT program manager, interim head of software development, and strategy process lead.
- Focus on program and project management, transformation management, and strategy and organizational development.
- Executing projects among others at TUI, Commerzbank, Norddeutsche Landesbank, government authorities, and music/media companies.
Jan 2016 - Dec 2016
1 yearFounder
FinTech Start Up
- Founded a FinTech start-up to create an online portal for private wealth planning.
- Product development and drafting of the business model.
- Market and customer analysis.
- Project management and planning of marketing and sales.
Jan 2014 - Dec 2016
3 yearsFrankfurt, Germany
Senior Project Manager Financial Services
Consileon
- Senior Project Manager in financial services.
- Leading projects focused on banking and financial services.
- Project roles, among others, as head of the Project Management Office, strategy process lead, and project manager in transformation and regulatory projects (e.g. BCBS 239, corporate governance, MiFID II).
Jan 2014 - Dec 2015
2 yearsSwitzerland
Project Manager
UBS Schweiz
- Project management for implementing regulatory requirements under BCBS 239.
- Project planning including milestones, activities, project structure, processes, communication, reporting, and risk management.
- Managing activities to implement data governance and data policy.
Jan 2014 - Dec 2014
1 yearHead of the Programme Management Office
Deutsche Bank
- Head of the Programme Management Office in a post-merger integration program.
- Updated the program planning to integrate a German private bank into the group structures.
- Responsible for reporting and risk management.
Jan 2014 - Dec 2014
1 yearHead of the Project Management Office
Deutsche Bank
- Head of the Project Management Office to set up new, group-wide corporate governance structures.
- Project planning including milestones, activities, project structure, communication, and risk management.
- Set up the PMO for the group-wide reorganization of corporate governance structures.
Jan 2014 - Dec 2014
1 yearHead of the Project Management Office
Genossenschaftliches Spezialinstitut
- Head of the Project Management Office in a project for the strategic analysis of credit processes.
- Project planning including milestones, activities, project structure, workflows, communication, reporting, and risk management.
- Analyzed processes for complex credit engagements.
- Coordinated implementation activities with a special focus on digitizing customer interfaces and workflow control in the back office.
Jan 2014 - Dec 2014
1 yearVienna, Austria
Head of the Strategy Process
Raiffeisenzentralbank Österreich
- Managed a strategy process for the strategic analysis of sales processes in the securities business.
- Analyzed custody models, advisory processes, and product range under MiFID II.
- Identified optimization potential and planned the subsequent implementation projects.
Jan 2013 - Dec 2013
1 yearFrankfurt, Germany
IT Project Manager
Commerzbank AG
- IT project management for the implementation of workflow-driven process automation.
- Restructured a software development project including revising the project plan (milestones, activities, project structure, communication, reporting, risk management).
- Managed a project with 30 team members through to the pilot phase.
Jan 2013 - Dec 2013
1 yearFrankfurt, Germany
Subproject Lead for IT and Processes
Commerzbank AG
- Led IT and processes subproject for setting up new branch locations in Switzerland.
- Project planning including milestones and activities.
- Planning and managing the implementation of organizational structures, banking and service processes, and IT at five locations in Switzerland.
- Planning a project to set up a shared services unit for securities processing in Luxembourg.
Jan 2012 - Dec 2013
2 yearsFrankfurt, Germany
Project Manager, Business Analyst, Process Manager
Commerzbank AG
- Responsible for an international program to implement a new business model in Trade Services.
- Phase 1 – Preparation:
- Validating assumptions and results of the feasibility study and the business case.
- Planning the entire international program with sales teams in 23 countries and two shared services units in Poland and Malaysia, including program structure, risk management, reporting, resource planning, and milestones.
- Phase 2 – Process Management and Business Analysis:
- Redesigning business processes for the letter of credit business.
- Defining functional requirements for the processing system based on the business processes.
- Phase 3 – Setting up foreign locations as Project Manager:
- Planning the target operating model, staffing needs, trainings, and day-one activities for two processing sites.
- Leading the setup of the processing site in Poland within an existing local unit for two months.
- Preparing the setup of an offshore captive center in Kuala Lumpur, including creating the RFP and supporting the bidding process.
- Managing the outsourcing partner in scaling the unit, recruiting, and establishing support functions up to and after the start of operations in Kuala Lumpur (eight months on site).
Jan 2011 - Dec 2013
3 yearsFrankfurt, Germany
Project Manager Inhouse Consulting Commerzbank
Commerz Business Consulting
- Project manager in the inhouse consulting team at Commerzbank.
- Responsible for projects to roll out new business models, set up new locations, and automate processes with IT.
- Roles included project manager, business analyst, process manager, IT project manager, and IT and processes subproject lead.
Jan 2011 - Dec 2011
1 yearBusiness Analysis
SEB Bank
- Analyzed cost-saving potential of an internal centralization of processing operations as part of a feasibility study for building a shared services unit.
- Analyzed processes and data flows between securities trading and regulatory reporting as part of a quality analysis of trading data.
Jan 2009 - Dec 2011
3 yearsSubproject Lead
SEB Bank
- Led a subproject in a transformation project for business process outsourcing of securities processing to a transaction bank.
- Planned the subproject, including milestones and activities.
- Conducted functional and technical analysis for integrating trading systems (equities, bonds, securities lending, collateral management) with the back-office systems of the outsourcing partner.
- Prepared a to-be feasibility study for automating end-to-end processes.
- Created functional specifications.
- Planned the migration, including cut-over, and supported the stabilization phase.
- Planned and implemented the retained organization.
Jan 2008 - Dec 2011
4 yearsFrankfurt, Germany
Senior Consultant Financial Services
Consileon
- Senior Consultant in the Financial Services area.
- Advised banks on transformation, outsourcing, and efficiency projects.
- Roles included subproject lead and business analyst focusing on securities processing, shared services, and process/data analysis.
Jan 2003 - Dec 2005
3 yearsHanover, Germany
Client Advisor Wealth Management / Support in Building a Family Business
Capital Ideal
- Client advisor in wealth management serving high-net-worth private clients.
- Supported setting up a family business, including advising on finance and structuring matters.
- Contributed to acquisition and advisory activities in private banking.
Summary
Experienced interim manager and CEO with a clear focus on transformation, business development and operational excellence. Over 20 years of experience in financial services, including more than ten years in IT/software. Successful transformation of a mid-sized banking software company as CEO (85 employees and EUR 9 million in revenue), including sustainable strategic repositioning through growth strategies, process optimization and digitalization. Broad expertise in strategy, sales, marketing, product management, IT, HR and compliance. Experienced in leading international teams and managing cross-border mandates in Europe and Southeast Asia. Strong intercultural competence and adaptability in global business environments.
Languages
German
NativeEnglish
AdvancedSwedish
IntermediateEducation
Apr 2004 - Jun 2008
Leibniz University Hannover, University of Strathclyde Glasgow, Philipps University Marburg
Diploma in Business Administration · Business Administration · Marburg, Germany
Oct 2001 - Jun 2003
Berlin Hyp AG
Bank Clerk (IHK) · Bank Clerk (IHK) · Hanover, Germany
Certifications & licenses
Certified Professional Scrum Master
ITIL 4 Foundation
Capital Ideal (Hannover)
Project Management Professional
Need a freelancer? Find your match in seconds.
Try FRATCH GPT More actions
Similar Freelancers
Discover other experts with similar qualifications and experience
Ole Himmel
Manager Post Merger Integration, Process Management and Digitalization (Software)
View Profile
Matthias Lachmann
Systemic Strategist for Software Vendors | I build product organizations – portfolio, roadmap, operating model
View Profile
Thorsten Heintke
Managing Partner
View Profile
Fred Schröder
Partner Management; Project Manager
View Profile
Lars Jurischka
Project Manager & Data Privacy/Compliance Manager
View Profile
Stefan Schotte
Interim Manager Project Management PMO
View Profile
Wilhelm Haupt
Project Manager / Senior Consultant
View Profile
Christian Schmitt
Operation Manager
View Profile
Guido Bäcker
Independent management consultant and interim manager
View Profile
Matthias Scharf
Service Owner BSS Services
View Profile
Udo Neubauer
Rollout Project Manager
View Profile
Yashar Sadeghi
Managing Director/Consultant
View Profile
Marco Schlomann
IT Consulting & Project Management
View Profile
Thomas Martin
Managing Partner, Transformation Consultant
View Profile
FRATCH Freelancer
Release Manager / Project Manager
View Profile
Olga Dick
Freelance SAP Project Manager focusing on HR-IT (SAP HCM)
View Profile
Eyüp Zengin
IT Project Manager in Real Estate IT
View Profile
Matthias Schneider
Overarching Project Coordinator
View Profile
Sandra Klinkenberg
Webinar Leader - Blackout Prevention and Preparation
View Profile
Matthias Bullmahn
Interim Change Manager
View Profile
Münevver Yilmaz
SAP FI/CO Lead Consultant
View Profile
Timo Daedrich
External E-Commerce and Online Shop Consultant
View Profile
Marleen Kertscher
Atlassian Specialist E2E Processes
View Profile
Oliver Schulz
SAP Subproject Manager (SCM, MM, EWM)
View Profile
Daniel Klose
Digital Strategy Manager
View Profile
Luca Pacor
ERP Program Manager
View Profile
Richard Trtanj
Interim Project Manager
View Profile
Oliver Voss
Interim Manager and Management Consultant
View Profile
Stefan Simrock
Business Analyst
View Profile
Rufus Henneken
Independent Consultant & Manager
View Profile
