Boris Hoeflich - Head of Product Management

Q: Where is Boris based?

Boris is based in Wedemark, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Boris speak?

Boris speaks the following languages: German (Native), English (Advanced), Swedish (Intermediate) .

Q: How many years of experience does Boris have?

Boris has at least 21 years of experience. During this time, Boris has worked in at least 22 different roles and for 20 different companies . The average length of individual experience is 1 year and 9 months . Note that Boris may not have shared all experience and actually has more experience.

Q: What is Boris's latest experience?

Boris's most recent position is Head of Product Management at Global Payments Germany .

Q: What companies has Boris worked for in recent years?

In recent years, Boris has worked for Global Payments Germany , sansad GmbH , International Capital Management Company , Julius Berger Nigeria , and BANCOS AG .

Q: Which industries is Boris most experienced in?

Boris is most experienced in industries like Banking and Finance , Information Technology (IT) , and Government and Public Administration . Boris also has some experience in Tourism and Hospitality , Media, Entertainment and Publishing , and Construction .

Q: Which business areas is Boris most experienced in?

Boris is most experienced in business areas like Information Technology (IT) , Project Management , and Strategy and Planning . Boris also has some experience in Business Intelligence , Product Development , and Operations .

Q: Which industries has Boris worked in recently?

Boris has recently worked in industries like Banking and Finance , Information Technology (IT) , and Government and Public Administration .

Q: Which business areas has Boris worked in recently?

Boris has recently worked in business areas like Strategy and Planning , Information Technology (IT) , and Project Management .

Recommended expert

Wedemark, Germany

Experience

Apr 2025 - Feb 2026

11 months

Germany

Head of Product Management

Global Payments Germany

Lead the Product Management department with 15 internal and external staff.
Responsible for budget and resource planning in the product area.
Integrated the solution engineering team into product management.
Redesigned the operating model and established governance structures and processes.
Set up governance structures and processes for internal ICT outsourcing.
Integrated local processes with the international Global Payments product organization.
Defined and aligned the future responsibilities of the product management area.
Oversaw all activities for the market launch of new products in Germany.
Prepared the transition of the Global Payments product organization into a joint venture with Commerzbank.
Implemented comprehensive stakeholder management with shareholders, service providers, and the internal processor and software developers in Eastern Europe.

Apr 2024 - Present

2 years

Hanover, Germany

Consulting & Interim Management (self-employed)

sansad GmbH

Independent consulting and interim management focusing on banking, financial services, and software/IT.
Focus areas: interim management, program and project leadership, transformation management, strategy development, and organizational development.
Engagements as Head of Product Management, project manager, and IT program manager in international transformation and IT programs.

Jan 2024 - Dec 2025

2 years

Project Manager

International Capital Management Company

Planned and implemented the setup of a group IT branch office in Luxembourg.
Designed the target operating model for the new IT unit.
Planned and executed the transfer of employment contracts to the new organization.
Planned and executed the transfer of IT assets from international group companies to the central IT.
Managed project planning including milestones, activities, project structure, processes, communication, reporting, and risk management.
Secured project approval from the executive board.

Jan 2024 - Dec 2025

2 years

Nigeria

Project Lead

Julius Berger Nigeria

Analyzed 12 in-house applications for strategic relevance, cost, functionality, quality, and risks.
Conducted make-or-buy assessment with recommendations for replacement with standard software or transition of development, maintenance, and operations to external service providers.
Planned a rollout project across multiple client locations.
Managed project planning including milestones, activities, project structure, processes, communication, reporting, and risk management.
Obtained project approval from the CIO.

Jun 2021 - Mar 2024

2 years 10 months

Berlin, Germany

CEO

BANCOS AG

Led the banking software company as CEO with 85 employees.
Managed revenue and budget of EUR 9 million.
Planned and executed a company-wide business transformation.
Defined and implemented company objectives and strategy.
Introduced values, mission, and vision, and promoted conscious awareness of corporate culture.
Reviewed and redefined the product portfolio and target markets.
Implemented company-wide agile principles and introduced Scrum with cross-functional software development teams.
Established previously non-existent functions: product management, HR, marketing, and sales.
Introduced and adopted more than 10 new standard software solutions:
Implemented Jira and migrated from Confluence Server to Cloud, including coaching the project lead and overseeing planning through rollout.
Introduced MS365 including Teams, Outlook, SharePoint, and Office.
Implemented ZohoSign and established fully digital signature and approval processes.
Replaced systems using Zoho CRM and Personio.
Introduced Moss to automate finance processes previously based on Excel.
Rolled out ChatGPT in various departments, including a company-wide policy and specific use cases.
Transformed the organization from a COVID 'on-site mode' to a true hybrid work model.
Executed consistent change management based on the ADKAR model.
Optimized operating models with a focus on collaboration between requirements engineering, software development, testing, and IT operations.
Stabilized existing customer relationships and renegotiated contracts with key existing clients.
Acquired and onboarded the first B2B customer after 8 years.
Built a sales pipeline and network of potential investors.

Jan 2020 - Dec 2021

2 years

Germany

Project Manager

Government agency / IT service provider for two Lower Saxony ministries

Led a feasibility study to weigh make vs. buy a software solution for handling EU funding programs according to institute-specific criteria.
After recommending in-house development: planned the implementation project, including milestones, activities, project structure, workflows, communication, reporting and risk management.
Prepared recommendations for technology and architecture decisions.
Recruited the external development team.
Used Scrum as the agile delivery method.

Jan 2020 - Dec 2021

2 years

Hanover, Germany

IT Program Manager

TUI

Planned the group-wide IT consolidation program, including milestones, activities, program structure, workflows, communication, reporting and risk management.
Planned and executed change communication in the transformation program.
Planned a cross-country operating model for 400 employees in Germany, England, Sweden, Belgium and the Netherlands.
Managed all activities for the Europe-wide consolidation of e-commerce and web platforms.

Jan 2020 - Dec 2020

1 year

Head of Strategy Process

Deutscher Independent Music Distributor

Managed a sales strategy process.
Conducted internal analyses as well as external market and macro analyses.
Analyzed opportunities and challenges in the future market environment.
Identified strategic options, and formulated and approved the sales strategy.

Jan 2018 - Dec 2019

2 years

Founder

E-Commerce Start Up

Founded and built a specialized job portal.
Planned the business model.
Conducted market and customer analyses.
Recruited the team.
Developed the product and managed the platform's development activities.
Acquired customers.
Planned and executed marketing activities.

Jan 2018 - Dec 2018

1 year

Hanover, Germany

Head of Program Management Office

Norddeutsche Landesbank

Set up and led the Program Management Office to meet regulatory requirements under BCBS 239.
Planned the program including milestones, activities, program structure, workflows, communication, reporting, controlling, budgeting and risk management.
Supported project managers in project planning (milestones, work packages, activities).

Jan 2017 - Dec 2018

2 years

Frankfurt, Germany

Interim Head of Software Development

Commerzbank AG

Interim management of a department supporting 33 applications in the investment banking area (in-house developments and standard software).
Responsibility for further development, maintenance, and administration of the applications.
Technical management of two teams with a total of 14 employees, including regular communication, task prioritization, and sparring for team members.
Coaching a team lead and hiring external staff.
Close collaboration with IT operations.
Budget responsibility of 3.5 million EUR.
Leading a preliminary study on IT strategy in investment banking.
Setting up supplier management for five outsourced software products.
Planning the transition of team activities to an internal service company.

Jan 2016 - Dec 2021

6 years

Hanover, Germany

Consulting & Interim Management (self-employed)

sansad GmbH

Independent consulting and interim management with a focus on banking, financial services, and IT.
Taking on roles such as project manager, IT program manager, interim head of software development, and strategy process lead.
Focus on program and project management, transformation management, and strategy and organizational development.
Executing projects among others at TUI, Commerzbank, Norddeutsche Landesbank, government authorities, and music/media companies.

Jan 2016 - Dec 2016

1 year

Founder

FinTech Start Up

Founded a FinTech start-up to create an online portal for private wealth planning.
Product development and drafting of the business model.
Market and customer analysis.
Project management and planning of marketing and sales.

Jan 2014 - Dec 2016

3 years

Frankfurt, Germany

Senior Project Manager Financial Services

Consileon

Senior Project Manager in financial services.
Leading projects focused on banking and financial services.
Project roles, among others, as head of the Project Management Office, strategy process lead, and project manager in transformation and regulatory projects (e.g. BCBS 239, corporate governance, MiFID II).

Jan 2014 - Dec 2015

2 years

Switzerland

Project Manager

UBS Schweiz

Project management for implementing regulatory requirements under BCBS 239.
Project planning including milestones, activities, project structure, processes, communication, reporting, and risk management.
Managing activities to implement data governance and data policy.

Jan 2014 - Dec 2014

1 year

Head of the Programme Management Office

Deutsche Bank

Head of the Programme Management Office in a post-merger integration program.
Updated the program planning to integrate a German private bank into the group structures.
Responsible for reporting and risk management.

Jan 2014 - Dec 2014

1 year

Head of the Project Management Office

Deutsche Bank

Head of the Project Management Office to set up new, group-wide corporate governance structures.
Project planning including milestones, activities, project structure, communication, and risk management.
Set up the PMO for the group-wide reorganization of corporate governance structures.

Jan 2014 - Dec 2014

1 year

Head of the Project Management Office

Genossenschaftliches Spezialinstitut

Head of the Project Management Office in a project for the strategic analysis of credit processes.
Project planning including milestones, activities, project structure, workflows, communication, reporting, and risk management.
Analyzed processes for complex credit engagements.
Coordinated implementation activities with a special focus on digitizing customer interfaces and workflow control in the back office.

Jan 2014 - Dec 2014

1 year

Vienna, Austria

Head of the Strategy Process

Raiffeisenzentralbank Österreich

Managed a strategy process for the strategic analysis of sales processes in the securities business.
Analyzed custody models, advisory processes, and product range under MiFID II.
Identified optimization potential and planned the subsequent implementation projects.

Jan 2013 - Dec 2013

1 year

Frankfurt, Germany

IT Project Manager

Commerzbank AG

IT project management for the implementation of workflow-driven process automation.
Restructured a software development project including revising the project plan (milestones, activities, project structure, communication, reporting, risk management).
Managed a project with 30 team members through to the pilot phase.

Jan 2013 - Dec 2013

1 year

Frankfurt, Germany

Subproject Lead for IT and Processes

Commerzbank AG

Led IT and processes subproject for setting up new branch locations in Switzerland.
Project planning including milestones and activities.
Planning and managing the implementation of organizational structures, banking and service processes, and IT at five locations in Switzerland.
Planning a project to set up a shared services unit for securities processing in Luxembourg.

Jan 2012 - Dec 2013

2 years

Frankfurt, Germany

Project Manager, Business Analyst, Process Manager

Commerzbank AG

Responsible for an international program to implement a new business model in Trade Services.
Phase 1 – Preparation:
Validating assumptions and results of the feasibility study and the business case.
Planning the entire international program with sales teams in 23 countries and two shared services units in Poland and Malaysia, including program structure, risk management, reporting, resource planning, and milestones.
Phase 2 – Process Management and Business Analysis:
Redesigning business processes for the letter of credit business.
Defining functional requirements for the processing system based on the business processes.
Phase 3 – Setting up foreign locations as Project Manager:
Planning the target operating model, staffing needs, trainings, and day-one activities for two processing sites.
Leading the setup of the processing site in Poland within an existing local unit for two months.
Preparing the setup of an offshore captive center in Kuala Lumpur, including creating the RFP and supporting the bidding process.
Managing the outsourcing partner in scaling the unit, recruiting, and establishing support functions up to and after the start of operations in Kuala Lumpur (eight months on site).

Jan 2011 - Dec 2013

3 years

Frankfurt, Germany

Project Manager Inhouse Consulting Commerzbank

Commerz Business Consulting

Project manager in the inhouse consulting team at Commerzbank.
Responsible for projects to roll out new business models, set up new locations, and automate processes with IT.
Roles included project manager, business analyst, process manager, IT project manager, and IT and processes subproject lead.

Jan 2011 - Dec 2011

1 year

Business Analysis

SEB Bank

Analyzed cost-saving potential of an internal centralization of processing operations as part of a feasibility study for building a shared services unit.
Analyzed processes and data flows between securities trading and regulatory reporting as part of a quality analysis of trading data.

Jan 2009 - Dec 2011

3 years

Subproject Lead

SEB Bank

Led a subproject in a transformation project for business process outsourcing of securities processing to a transaction bank.
Planned the subproject, including milestones and activities.
Conducted functional and technical analysis for integrating trading systems (equities, bonds, securities lending, collateral management) with the back-office systems of the outsourcing partner.
Prepared a to-be feasibility study for automating end-to-end processes.
Created functional specifications.
Planned the migration, including cut-over, and supported the stabilization phase.
Planned and implemented the retained organization.

Jan 2008 - Dec 2011

4 years

Frankfurt, Germany

Senior Consultant Financial Services

Consileon

Senior Consultant in the Financial Services area.
Advised banks on transformation, outsourcing, and efficiency projects.
Roles included subproject lead and business analyst focusing on securities processing, shared services, and process/data analysis.

Jan 2003 - Dec 2005

3 years

Hanover, Germany

Client Advisor Wealth Management / Support in Building a Family Business

Capital Ideal

Client advisor in wealth management serving high-net-worth private clients.
Supported setting up a family business, including advising on finance and structuring matters.
Contributed to acquisition and advisory activities in private banking.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Banking and Finance (21 years), Information Technology (10 years), Government and Administration (6 years), Tourism (6 years), Media and Entertainment (6 years), and Construction (2 years).

Banking and Finance

Information Technology

Government and Administration

Tourism

Media and Entertainment

Construction

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (17 years), Project Management (16 years), Strategy (12 years), Business Intelligence (7 years), Product Development (6.5 years), and Operations (6 years).

Information Technology

Project Management

Strategy

Business Intelligence

Product Development

Operations

Summary

Experienced interim manager and CEO with a clear focus on transformation, business development and operational excellence. Over 20 years of experience in financial services, including more than ten years in IT/software. Successful transformation of a mid-sized banking software company as CEO (85 employees and EUR 9 million in revenue), including sustainable strategic repositioning through growth strategies, process optimization and digitalization. Broad expertise in strategy, sales, marketing, product management, IT, HR and compliance. Experienced in leading international teams and managing cross-border mandates in Europe and Southeast Asia. Strong intercultural competence and adaptability in global business environments.

Languages

German

Native

English

Advanced

Swedish

Intermediate

Education

Apr 2004 - Jun 2008

Leibniz University Hannover, University of Strathclyde Glasgow, Philipps University Marburg

Diploma in Business Administration · Business Administration · Marburg, Germany

Oct 2001 - Jun 2003

Berlin Hyp AG

Bank Clerk (IHK) · Bank Clerk (IHK) · Hanover, Germany

Certifications & licenses

Certified Professional Scrum Master

ITIL 4 Foundation

Capital Ideal (Hannover)

Project Management Professional

Profile

Created

January 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Boris based?

Boris is based in Wedemark, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Boris speak?

Boris speaks the following languages: German (Native), English (Advanced), Swedish (Intermediate).

How many years of experience does Boris have?

Boris has at least 21 years of experience. During this time, Boris has worked in at least 22 different roles and for 20 different companies. The average length of individual experience is 1 year and 9 months. Note that Boris may not have shared all experience and actually has more experience.

What roles would Boris be best suited for?

Based on recent experience, Boris would be well-suited for roles such as: Head of Product Management, Consulting & Interim Management (self-employed), Project Manager.

What is Boris's latest experience?

Boris's most recent position is Head of Product Management at Global Payments Germany.

What companies has Boris worked for in recent years?

In recent years, Boris has worked for Global Payments Germany, sansad GmbH, International Capital Management Company, Julius Berger Nigeria, and BANCOS AG.

Which industries is Boris most experienced in?

Boris is most experienced in industries like Banking and Finance, Information Technology (IT), and Government and Public Administration. Boris also has some experience in Tourism and Hospitality, Media, Entertainment and Publishing, and Construction.

Which business areas is Boris most experienced in?

Boris is most experienced in business areas like Information Technology (IT), Project Management, and Strategy and Planning. Boris also has some experience in Business Intelligence, Product Development, and Operations.

Which industries has Boris worked in recently?

Boris has recently worked in industries like Banking and Finance, Information Technology (IT), and Government and Public Administration.

Which business areas has Boris worked in recently?

Boris has recently worked in business areas like Strategy and Planning, Information Technology (IT), and Project Management.

What is Boris's education?

Boris attended Leibniz University Hannover, University of Strathclyde Glasgow, Philipps University Marburg for Business Administration.

Does Boris have any certificates?

Boris has 3 certificates. These include: Certified Professional Scrum Master, ITIL 4 Foundation, and Project Management Professional.

What is the availability of Boris?

Boris is immediately available full-time for suitable projects.

What is the rate of Boris?

Boris's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.