CIO

• Product Owner
• Interim lead of the digital team
• Customer data analysis
• Couponing & cashback (products: couponplatz, COUPIES, scondoo)
• Campaign management with Cross Engage
• Configuring and building ticketing systems and processes for IT management (Jira, Confluence)

Feldwerk connects citizens, businesses, and farmers via a digital platform and mediates bloom and bee sponsorships as well as renting entire bee colonies.

• IT
• Digital & social media marketing
• Business development & sales
• Partnerships, sponsorships & collaborations

• Project management
• Requirements gathering
• Process management
• Stakeholder management
• Technical Product Owner
• Traditional and agile project management
• Requirements analysis, feasibility studies, and implementation review
• Designing new modules and customer services for European loyalty programs
• Vendor coordination and IT service management
• Interface design for exchanging customer-specific data between systems and vendors

• IT consulting
• Project management for client projects
• Requirements analysis
• Technical sales (as Business Analyst & Project Manager)
• Technical sales & new client acquisition (as Core Competence Lead Loyalty)
• Expanding and developing the loyalty competence area
• Developing and designing new loyalty products
• Leading internal projects
• Team leadership and motivation
• Designing a digital sales advisor and linking it to loyalty programs
• Designing a loyalty program for an Edeka partner
• Planning and running “social events” within the company to boost employee engagement and exchange
• Writing and directing a service promotion video
• As Project Manager, Business Analyst, Test Manager, Solution Architect for BP Europa SE: migrating the Austrian loyalty program “BP Bonusclub” to PAYBACK and updating to the new campaign management software
• As Project Manager, Business Analyst, Test Manager, Solution Architect for BP Europa SE: integrating data interfaces between systems and vendors
• As Project Manager, Business Analyst, Test Manager, Solution Architect for BP Europa SE: migrating the Dutch loyalty program “FreeBees” from Comarch CLM4 to Comarch CLM5
• As Project Manager, Business Analyst, Test Manager, Solution Architect for BP Europa SE: porting the “BP Bonusclub” website into a content management system and adding new features
• As Project Manager, Business Analyst, Test Manager, Solution Architect for BP Europa SE: migrating the Dutch loyalty program “Freebees” from HTEC to Comarch, including new features and external partner integration
• As Project Manager, Business Analyst, Test Manager, Solution Architect for BP Europa SE: designing new modules to increase the appeal of loyalty programs in European markets
• As Project Manager, Business Analyst, Test Manager, Solution Architect for BP Europa SE: application management and fraud management for loyalty programs in AT, DE, and NL
• As Project Manager, Business Analyst, Test Manager, Solution Architect for BP Europa SE: vendor coordination and IT service management
• As Consultant for OMV: developing a strategy paper on future customer segmentation and loyalty campaigns