Marco Gabrych
Microsoft D365 CE Senior Consultant
Experience
D365 Technical Consultant, Solution Architect
Dynabryx Consulting GmbH
- Architecture, introduction and continuous development of Microsoft Dynamics 365 Sales
- Technical conception and implementation of complex sales processes
- Pre-Sales support, conducting workshops and user trainings
- Integration of adjacent systems and services
- Technology scope:
- Microsoft Dynamics 365 Sales
- Power Platform (Power Apps, Power Automate)
- Business process design & automation
- Integration with Microsoft 365
- Workflow & process automation
- XRM Toolbox
D365 Technical Consultant, Solution Architect
Dynabryx Consulting GmbH
- Conception and technical implementation of a Dynamics 365 Sales system and Project Operations
- Responsibility for solution architecture and technical design
- Customizing to map complex sales processes
- Close coordination with business units
- Technology scope:
- Microsoft Dynamics 365 Sales
- Power Platform (Power Apps, Power Automate)
- Azure DevOps
- JavaScript
- Jira & Confluence
- Workflow & process automation
D365 Technical Consultant
Dynabryx Consulting GmbH
- Consulting, conception and implementation of Dynamics 365 Sales and Customer Service
- Analysis and modeling of sales and service processes
- Customizing to map customer-specific requirements
- Support of system introduction and user assistance
- Technology scope:
- Microsoft Dynamics 365 Sales, Customer Service
- Power Platform (Power Apps, Power Automate)
- Azure DevOps
- JavaScript
- Business process design & automation
- Integration with Microsoft 365
- Workflow & process automation
- XRM Toolbox
D365 Technical Consultant, Solution Architect, Project Manager, Product Owner
Dynabryx Consulting GmbH
- Conception and implementation of an integrated CRM solution
- Introduction of Dynamics 365 Marketing and later migration to Customer Insights – Journeys
- Responsibility for solution architecture and technical customizing
- Project leadership including stakeholder coordination and budget responsibility
- Management of implementation and quality assurance
- Technology scope:
- Microsoft Dynamics 365 Sales, Customer Insights – Journeys
- Power Platform (Power Apps, Power Automate)
- Business process design & automation
- Workflow & process automation
- Jira & Confluence
- XRM Toolbox
D365 Functional Consultant
Dynabryx Consulting GmbH
- Integration of Dynamics 365 Sales, Dynamics 365 Customer Insights – Journeys and Project Operations
- Coordination of SAP S/4HANA integration
- Further development of the existing sales system
- Coordination with business units and stakeholders
- Technology scope:
- Microsoft Dynamics 365 Sales, Customer Insights – Journeys
- Power Platform (Power Apps, Power Automate)
- Business process design & automation
- SAP S/4HANA
- Jira & Confluence
- XRM Toolbox
D365 Technical Consultant
Dynabryx Consulting GmbH
- Introduction of a Dynamics 365 Sales system for ticket and shop sales
- Data migration from legacy systems
- Requirements coordination with business units
- Technology scope:
- Microsoft Dynamics 365 Sales, Customer Insights – Journeys
- SCRIBE
- JavaScript
- Azure DevOps
- Power Platform (Power Apps, Power Automate)
- Jira & Confluence
D365 Technical Consultant, Product Owner
Dynabryx Consulting GmbH
- Migration and redesign of interfaces to Microsoft Business Central
- Requirements gathering and formulation of user stories
- Implementation of requirements in the Dynamics 365 Sales system
- Conducting user trainings
- Technology scope:
- Microsoft Dynamics 365 Sales
- Business Central
- Power Platform (Power Apps, Power Automate)
- Business process design & automation
- Jira & Confluence
D365 Technical Consultant, Product Owner
Dynabryx Consulting GmbH
- Migration of an on-premise CRM system to Dynamics 365
- Further development of the sales system and lead automation
- Overall responsibility for project goals and profitability
- Conducting user trainings
- Technology scope:
- Microsoft Dynamics 365 Sales
- Power Platform (Power Apps, Power Automate)
- Business process design & automation
- SCRIBE
- Jira & Confluence
- JavaScript
- Azure DevOps
D365 Technical Consultant
Dynabryx Consulting GmbH
- Introduction and further development of Dynamics 365 Sales
- Integration of external point-of-sale systems
- Workshops and user trainings
- Technology scope:
- Microsoft Dynamics 365 Sales
- Power Platform (Power Apps, Power Automate)
- Business process design & automation
- Middleware
- Jira & Confluence
- JavaScript
- Azure DevOps
- XRM Toolbox
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (7.5 years) and Professional Services (7.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (7.5 years), Project Management (6 years), Quality Assurance (3.5 years), Sales (2.5 years), Operations (2 years), and Product Development (2 years).
Summary
I have over 18 years of experience in IT. IT and working with people have always inspired and motivated me. For over eight years I have been on the consulting side in the CRM environment, after previously gaining extensive experience as an end user. In projects, I have taken on different roles including Product Owner, Project Manager, Solution Architect, Technical Consultant and Functional Consultant. I am experienced in working with agile project methods and have in-depth knowledge of the most common Microsoft Dynamics 365 modules, especially Sales, Customer Insights – Journeys and Customer Service. In these modules, I have supported clients of all sizes and industries – from the commercial sector to non-profit organizations to educational institutions. Most recently, I worked as a team lead.
For me, successful projects are much more than just technical implementation. Sustainable results emerge when people take responsibility together, communicate clearly and work on solid solutions.
That's why my project motto is: “Technology can do a lot. But real project success happens when people work together to create solutions.”
Skills
- Solution Architecture And Technical Design Of Dynamics 365 Crm Solutions
- Dynamics 365 Customizing (Sales, Customer Insights – Journeys, Customer Service, Project Operations)
- Agile Project Work And Product Owner Responsibility With A Technical Focus
- Analysis, Optimization And Digitalization Of Business Processes
- Data Migrations And System Integrations
- Project Management And Control Of Complex Crm Implementations
Languages
Education
FOM University of Applied Sciences for Economics and Management
Bachelor of Science · Business Informatics
Certifications & licenses
Microsoft Dynamics 365 Customer Experience Analyst Associate
Microsoft Power Platform Functional Consultant Associate
Profile
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