Federico Spinetta Prado - Senior Associate Consultant

Q: Where is Federico based?

Federico is based in Innsbruck, Austria .

Q: What languages does Federico speak?

Federico speaks the following languages: Spanish (Native), German (Advanced), English (Advanced) .

Q: How many years of experience does Federico have?

Federico has at least 18 years of experience. During this time, Federico has worked in at least 8 different roles and for 8 different companies . The average length of individual experience is 2 years and 3 months . Note that Federico may not have shared all experience and actually has more experience.

Q: What is Federico's latest experience?

Federico's most recent position is Senior Associate Consultant at PwC .

Q: What companies has Federico worked for in recent years?

In recent years, Federico has worked for PwC , Cassandra Advisory , and Swarovski Optik .

Q: Which industries is Federico most experienced in?

Federico is most experienced in industries like Information Technology (IT) , Banking and Finance , and Manufacturing . Federico also has some experience in Telecommunication , Healthcare , and Insurance .

Q: Which business areas is Federico most experienced in?

Federico is most experienced in business areas like Information Technology (IT) , Operations , and Sales . Federico also has some experience in Business Intelligence , Project Management , and Customer Service .

Q: Which industries has Federico worked in recently?

Federico has recently worked in industries like Manufacturing , Banking and Finance , and Information Technology (IT) .

Q: Which business areas has Federico worked in recently?

Federico has recently worked in business areas like Information Technology (IT) , Sales , and Business Intelligence .

Recommended expert

Innsbruck, Austria

Experience

Jan 2023 - Dec 2024

2 years

Austria

Senior Associate Consultant

PwC

Delivery of complex solutions including flows, third party integration and multiple clouds.
Presale support, solution design and time estimations.
Sprint planning and project management.
UAT coordination across the PwC Austria team for internal Salesforce project.
Qualtrics surveys, NPS and C-Sat.
Inspire Planner implementation.
Process documentation.
Clouds: Sales, Service, Experience, Field Service, CPQ (custom) and Reporting. Focus on complex flows and third party integrations.
Industries: Manufacturing, Health and Financial Services.

Jan 2022 - Present

4 years 2 months

Austria

Independent Business Consultant

Cassandra Advisory

Implementation of Salesforce Sales Cloud, HubSpot Sales and Marketing & MS Dynamics CRM.
Requirement gathering, process improvement, and automation to enhance user adoption and data quality.
Forecasting, KPIs and Sales Velocity.
Integrations with third-party applications and API calls, i.e. Chargebee for subscriptions.
Setup and complex data model for payment provider.
Power BI dashboards, Power Automate workflows, and business rule automation.
Industries: Financial Services, SaaS, and Technology.
Clients: EPI Payments, Redapt Inc, and Reachify LLC.

Jan 2020 - Dec 2022

3 years

Austria

Digital Sales Operations Manager

Swarovski Optik

Coordination of ERP, PDF creation, chatbots, and customer service process improvements.
Migration from workflows and process builders to flows.
Maintain the integration from Sales Cloud to Marketing Cloud, data extensions and campaign management.
Data migration, knowledge base enhancements, and training programs.
Clouds: Sales, Service, Experience, Marketing Cloud, Commerce Cloud and Reporting. Focus on complex flows and third party integrations (Intercom and Qualtrics).
Industry: Manufacturing.

Jan 2019 - Dec 2020

2 years

Germany

Sales Operations & Salesforce Manager

Solarisbank AG

Design and development of lead generation and opportunity management processes.
Implementation and improvement of NDA, KYC and onboarding processes.
Optimization of reporting solutions, internal and external project coordination.
Integration of quoting for complex pricing with CloudExtent and Excel.
Team performance monitoring and process automation.
Clouds: Sales and Docusign.
Industry: Financial Services (Bank).

Jan 2017 - Dec 2019

3 years

Germany

Team Leader - Senior Consultant

EMPAUA

Salesforce implementations and migrations across DACH region.
Led a team of eight international consultants and was responsible for presale, technical architecture and project delivery.
Client onboarding and training.
Industries: Advertising, Insurance, Real Estate, and Health.
Clouds: Sales and Service Cloud, CPQ and Experience Cloud.

Jan 2013 - Dec 2016

4 years

Argentina

Business Operations & Salesforce Manager

BMC Software

Salesforce training, onboarding, and user adoption strategies, ensuring seamless implementation across teams.
Development and maintenance of sales analytics dashboards, forecasting tools, and KPI reports to support data-driven decision-making.
Designed and optimized sales processes to improve efficiency, pipeline visibility, and forecasting accuracy.
Defined sales territories, streamlined commission structures, and established best practices for lead management and deal tracking.
Troubleshooting and helpdesk assistance for Salesforce users, resolving issues to improve adoption and system efficiency.
Clouds: Sales and Service Cloud.
Industry: IT and Technology.

Jan 2009 - Dec 2013

5 years

Argentina

Sales Operations Specialist

Avaya

Operational support and coordination for sales associates and managers.
Management of new Salesforce initiatives and business process automation.
CRM data integrity management, ensuring accurate pipeline tracking and reporting.
Sales performance analytics, implementing dashboards for real-time tracking of key business metrics.
Clouds: Sales and Service Cloud.
Industry: Telecommunications.

Jan 2008 - Dec 2009

2 years

Argentina

Client Financial Analyst

Accenture

Financial assistance to project managers.
Worldwide invoicing process management for a $1B project.
Preparation of financial reports and account management.

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (8 years), Banking and Finance (6 years), Healthcare (5 years), Manufacturing (5 years), Telecommunication (5 years), and Insurance (3 years).

Information Technology

Banking and Finance

Healthcare

Manufacturing

Telecommunication

Insurance

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (17 years), Operations (12 years), Sales (11 years), Business Intelligence (8 years), Project Management (5 years), and Customer Service (3 years).

Information Technology

Operations

Sales

Business Intelligence

Project Management

Customer Service

Summary

15+ years of experience in RevOps & CRM consulting, focusing on banking, fintech, manufacturing and SaaS companies. Expert in Salesforce solutions, including Sales Cloud, Service Cloud, Field Service Cloud and Experience Cloud. Successful CRM transformations for 35+ clients worldwide, from mid-sized businesses to enterprises. From subscriptions to quotes, invoicing, customer service, forecasting and sales velocity. Experienced in system integrations with ERP, BI, HubSpot, MS Dynamics, APIs & middleware. Docusign, Qualtrics, Zuora Invoicing, etc.

Skills

Salesforce Expertise: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Field Service, Knowledge Base, Agentforce.
Architecture & Integration: Erd Design, Middleware (Mulesoft, Zapier, Power Automate) And Documentation.
Agile Project Management: Scrum Master, Sprint Planning, Uat Coordination.
Business Process Optimization: Crm Strategies, Automation, Reporting & Dashboards.

Languages

Spanish

Native

German

Advanced

English

Advanced

Education

UADE

MBA in Business Administration · Business Administration · Buenos Aires, Argentina

UADE

BS in Business Administration · Business Administration · Buenos Aires, Argentina

MCI Innsbruck

Erasmus Program · Innsbruck, Austria

Certifications & licenses

HubSpot Data Integrations

HubSpot

HubSpot Marketing Hub

HubSpot

HubSpot Platform Consulting

HubSpot

HubSpot Sales Hub

HubSpot

HubSpot Service Hub

HubSpot

HubSpot Solution Architect

HubSpot

Salesforce AI Associate

Salesforce

Salesforce Administrator

Salesforce

Salesforce Advanced Administrator

Salesforce

Salesforce Business Analyst

Salesforce

Salesforce Platform App Builder

Salesforce

Salesforce Sales Cloud Consultant

Salesforce

Scrum Master Certified

Profile

Created

August 2024

Last Update

February 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Federico based?

Federico is based in Innsbruck, Austria.

What languages does Federico speak?

Federico speaks the following languages: Spanish (Native), German (Advanced), English (Advanced).

How many years of experience does Federico have?

Federico has at least 18 years of experience. During this time, Federico has worked in at least 8 different roles and for 8 different companies. The average length of individual experience is 2 years and 3 months. Note that Federico may not have shared all experience and actually has more experience.

What roles would Federico be best suited for?

Based on recent experience, Federico would be well-suited for roles such as: Senior Associate Consultant, Independent Business Consultant, Digital Sales Operations Manager.

What is Federico's latest experience?

Federico's most recent position is Senior Associate Consultant at PwC.

What companies has Federico worked for in recent years?

In recent years, Federico has worked for PwC, Cassandra Advisory, and Swarovski Optik.

Which industries is Federico most experienced in?

Federico is most experienced in industries like Information Technology (IT), Banking and Finance, and Manufacturing. Federico also has some experience in Telecommunication, Healthcare, and Insurance.

Which business areas is Federico most experienced in?

Federico is most experienced in business areas like Information Technology (IT), Operations, and Sales. Federico also has some experience in Business Intelligence, Project Management, and Customer Service.

Which industries has Federico worked in recently?

Federico has recently worked in industries like Manufacturing, Banking and Finance, and Information Technology (IT).

Which business areas has Federico worked in recently?

Federico has recently worked in business areas like Information Technology (IT), Sales, and Business Intelligence.

What is Federico's education?

Federico holds a Master in Business Administration from UADE and a Bachelor in Business Administration from UADE.

Does Federico have any certificates?

Federico has 13 certificates. Among them, these include: HubSpot Data Integrations, HubSpot Marketing Hub, and HubSpot Platform Consulting.

What is the availability of Federico?

Federico is immediately available full-time for suitable projects.

What is the rate of Federico?

Federico's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.