Frederic Pierre
Salesforce Specialist / Business Analyst
Experience
Salesforce Specialist / Business Analyst
Freelancer
- Supporting several clients as full project member or tactical projects including consulting, solutioning, customizations and general administration.
Salesforce Consultant
Accenture Technology
Working as a consultant within the Salesforce business unit in several projects related to delivery of IT projects focusing on Salesforce.com solutions.
Activities included strategic Salesforce solution planning (scoping, high level solutioning, requirements engineering) as well as configuring and customizing the system.
Trainee Program Salesforce
Accenture Technology
Conducted a case study and implemented a campaign management solution with Salesforce with the prerequisite to pass the administrator exam.
Attended workshops on soft skill training, design thinking, presenting, intercultural behavior and conflict management.
Internship - Supply Chain Management
Lufthansa Technik
Performed potential analysis for automatic spare parts vending machines.
Conducted market analysis for automatic-spending solutions.
Created a VBA-based tool to manage availability of parts for aero maintenance.
Summary
Salesforce Specialist with multiple project experience in different industries across Salesforce solutions trying to help clients as Salesforce Business Analyst, Product Owner or Administrator to achieve customer oriented solutions.
Skills
- Requirements Engineering
- Use Case & Process Analysis
- Business Feature Translation To Sfdc Capabilities
- Hands-on Salesforce Implementation Through Customization And Configurations
Languages
Education
British Columbia Institute of Technology
Operations Management Program · Canada
University of Applied Sciences Berlin
Bachelor of Science, Focus on Marketing & Sales, Process Management and Logistics · Industrial Engineering · Berlin, Germany · 1,6
Certifications & licenses
Boomi
Salesforce Administrator
Salesforce Administrator Specialist
Salesforce Advanced Administrator
Salesforce Marketing Cloud App Builder Consultant Developer Specialist Consultant 1 & 2
Salesforce Pardot Email Service Platform
Salesforce Sales Cloud Integration
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