Frederic Pierre

Salesforce Specialist / Business Analyst

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Düsseldorf, Germany

Experience

Jul 2021 - Present
4 years 7 months

Salesforce Specialist / Business Analyst

Freelancer

  • Supporting several clients as full project member or tactical projects including consulting, solutioning, customizations and general administration.
Jul 2016 - Mar 2021
4 years 9 months
Düsseldorf, Germany

Salesforce Consultant

Accenture Technology

  • Working as a consultant within the Salesforce business unit in several projects related to delivery of IT projects focusing on Salesforce.com solutions.

  • Activities included strategic Salesforce solution planning (scoping, high level solutioning, requirements engineering) as well as configuring and customizing the system.

May 2016 - Jun 2016
2 months
Düsseldorf, Germany

Trainee Program Salesforce

Accenture Technology

  • Conducted a case study and implemented a campaign management solution with Salesforce with the prerequisite to pass the administrator exam.

  • Attended workshops on soft skill training, design thinking, presenting, intercultural behavior and conflict management.

Mar 2014 - Aug 2014
6 months
Hamburg, Germany

Internship - Supply Chain Management

Lufthansa Technik

  • Performed potential analysis for automatic spare parts vending machines.

  • Conducted market analysis for automatic-spending solutions.

  • Created a VBA-based tool to manage availability of parts for aero maintenance.

Summary

Salesforce Specialist with multiple project experience in different industries across Salesforce solutions trying to help clients as Salesforce Business Analyst, Product Owner or Administrator to achieve customer oriented solutions.

Skills

  • Requirements Engineering
  • Use Case & Process Analysis
  • Business Feature Translation To Sfdc Capabilities
  • Hands-on Salesforce Implementation Through Customization And Configurations

Languages

German
Native
English
Advanced
French
Elementary

Education

Aug 2012 - Dec 2012

British Columbia Institute of Technology

Operations Management Program · Canada

Apr 2011 - May 2015

University of Applied Sciences Berlin

Bachelor of Science, Focus on Marketing & Sales, Process Management and Logistics · Industrial Engineering · Berlin, Germany · 1,6

Certifications & licenses

Boomi

Salesforce Administrator

Salesforce Administrator Specialist

Salesforce Advanced Administrator

Salesforce Marketing Cloud App Builder Consultant Developer Specialist Consultant 1 & 2

Salesforce Pardot Email Service Platform

Salesforce Sales Cloud Integration

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