Michael Henze

Freiberuflicher SAFe Practice Consultant | ScrumMaster | Agile Consultant | IT Project Manager für Web und eCommerce Plattformen

Michael Henze
Tegernsee, Germany

Experience

Jul 2022 - Jul 2022
1 month

Agile Coach

BMW AG

Matko Cockpit - Mid-year planning. Prepared and facilitated workshop for digital team. Planned product delivery for second half of the year. Team building, roadmap preparation, stakeholder alignment, workshop design, managing agenda, focus topics identification, teamwork.

Mar 2022 - Present
3 years

SAFe Program Consultant / Senior Program Manager

Kia Corporation

Change Initiative: Implemented SAFe for Kia HQ. Agile coaching based on SAFe and Flight Level approach. Creating urgency for change. Highlighted value stream approach and product mindset. Designed and facilitated workshops for Senior Management. Advised Senior Vice President on Dual Operation System. Launched a pilot value stream. Prepared decision slide decks for CEO. Consulted on cross-company Release Trains. Program turnaround: Implemented iCXP. Managed largest Kia HQ digital initiative including AEM 6.5, Salesforce, Google Marketing Platform, CDP. Fixed issues and developed vision/mission statement. Managed stakeholders and coached agile methods. Introduced collaboration tools like Miro and Slack.

Jan 2022 - Jan 2022
1 month

Agile Coach

BMW AG

Matko Cockpit - Product Vision Workshop. Developed product vision with digital team. Team building, vision development, stakeholder alignment, workshop design, agenda management, product vision discourse.

Oct 2021 - May 2022
8 months

Senior Program Manager

Kia Europe

Managed upgrade of Kia Web Content Management System (KWCMS) v1.0 to v3.0 and implemented Car Online Sales and new Kia Car Configurator. Created vision and mission statement. Designed Customer Experience. Conducted requirements workshops. Introduced collaboration tools like Miro and Slack.

Sep 2021 - Sep 2021
1 month

Agile Coach

BMW AG

Matko Cockpit - Retrospective and Planning Workshop. Facilitated workshop to reflect on project delivery. Team building, optimized delivery insights, identified 2022 activities, facilitated retrospectives, captured team sentiment.

Mar 2021 - Oct 2021
8 months

Senior IT Project Manager / Agile Coach

Hyundai AutoEver Europe

Turned around business-critical Salesforce Customer Experience Platform (CXP) project. Managed Salesforce Sales Cloud, Service Cloud, and Marketing Cloud. Built high-performance delivery team. Supported agile principles. Prepared for UK, German, and Swiss markets.

Aug 2020 - Feb 2021
7 months

Senior IT Project Manager / Agile Coach

Hyundai AutoEver Europe

Developed new eCommerce channel and live showroom. Built delivery team, ensured integration, supported agile transition, taught Jira/Confluence best practices.

Oct 2019 - Jul 2020
10 months

Senior Project Manager / Agile Coach

Triplesense Reply

Procurement Platform: Managed development of procurement platform. Built delivery team, ensured delivery, conducted UX Labs, planned resources, supported agile methodologies, setup QA processes. eCommerce Shop: Participated in tender for Magento shop for Continental AG. Planned resources and supported contract preparation. SAP Commerce Cloud / AEM v6.4: Delivery lead for frontend topics in project migrating CMS Typo3 to AEM v6.4 and Magento to SAP Hybris. Planned resources, supported agile methodologies, setup QA processes.

May 2018 - Sep 2019
1 year 5 months

Senior Program Manager

Kia Europe

PEAR program and WLTP project manager. Managed multi-market platform upgrade, optimized ROI, backlog management, coaching Scrum methodology, risk assessment, quality assurance, coordinated roll-out. WLTP: Managed IT project, coordinated requirements, ensured legal compliance, supported roll-out.

Jan 2015 - May 2018
2 years 5 months

Senior Program Manager

Kia Europe

Program management for K-WCMS project. Managed PMO, supported Kia managers, coordinated with multinational teams, implemented Scrum, supported Sitecore CMS, and improved requirement management.

Jun 2015 - Dec 2015
7 months

Senior Program Manager

Kia Europe

Managed daily operations as Digital Manager. Designed Maintenance and Operation governance model, managed incidents and technical management, improved Jira workflows and KPI dashboards.

May 2015 - Sep 2015
5 months

Senior Account Manager

MRM // McCann

Developed and implemented mobile style guide for Commerzbank. Managed various projects for Commerzbank and Lidl, ensured project delivery, supported new business activities, screened service providers.

Jun 2014 - May 2015
1 year

Senior Project Manager

Lufthansa

Re-launched Information & Service part of lh.com, coordinated marketing activities for mobile apps, represented marketing in IT steering committee, ensured project delivery, implemented agile development processes.

Jul 2013 - Jun 2014
1 year

Senior Account Manager

People Interactive

Managed 14 Lufthansa projects, ensured project delivery, supported account director, taught project management methodologies, developed B2C booking application.

Jan 2011 - Jun 2013
1 year 6 months

Interims Management

Triplesense Reply

Business Director responsible for projects > 3 Mio. EUR. Managed team of 17, implemented new workflows, taught best practices, ensured project delivery. Google Mobile Agency Award - m.basf.com; SPE Automotive Division Award - smart forvision.

Jan 2009 - Dec 2011
2 years

Senior Account Manager

Triplesense Reply

Managed largest project within agency, improved project management skills, launched Direct Line iPhone app, increased mobile application skills, ensured project delivery under changing conditions.

Oct 2008 - Dec 2009
1 year 3 months

Digital Senior Project Manager

Peter Schmidt Group

Managed multiple international web projects, ensured project delivery, implemented newsletter system, coached project management software use, improved strategy concepts.

Jan 2007 - Oct 2008
1 year 10 months

Senior Project Manager

Bassier, Bergmann & Kindler

Managed international projects, improved agile skills, planned Porsche dealer website framework, ensured project delivery across multiple languages.

Jan 2005 - Dec 2006
1 year

Team Lead

Pixelconcept GmbH

Led delivery team, improved team leadership skills, implemented organizational processes, managed large marketing campaigns, enhanced application development knowledge.

Apr 2001 - Dec 2005
4 years 9 months

Web Designer/Project Manager

Pixelconcept GmbH

Managed web projects, developed project delivery frameworks, coordinated Porsche design implementation, won awards, supported Imperia CMS project.

Jun 1998 - Apr 2001
2 years 11 months

Freelancer

Kreativbüro ConneX

Founded and managed consulting and design of print campaigns and corporate designs, acquired clients, negotiated contracts, managed projects.

Summary

I'm a hands-on freelance consultant with over 15 years of experience in directing, executing and managing complex digital web / eCommerce platforms projects for global enterprises. Experienced to manage cross-functional teams during the entire project lifecycle - from the initial idea to final delivery and ultimately maintenance & operations. I support you in taking digital strategies to the next level by changing ways of working in such a way that you can benefit from faster product/project delivery and better quality at lower costs. - Used to work in large scale projects: > 20 Mio. EUR - Largest single project volume managed: ~6.0 Mio. EUR - Line management and career development: 17 people - Managed developers: > 50 people - Managed Stakeholders: > 60 people

Languages

German
Native
English
Advanced
French
Elementary

Education

Jun 2001 - Jun 2003

Academy of Communication Kassel

State Certified Communications Specialist · Communication · Kassel, Germany

Oct 1995 - Apr 2001

University of Kassel

diploma – studies abandoned due to employment · Business Education · Kassel, Germany

Certifications & licenses

Certified Advanced Scrum Master

Scrum Alliance

Certified SAFe 5 Program Consultant

Scaled Agile Inc.

Certified Scrum Master

Scrum Alliance

Certified Scrum Product Owner

Scrum Alliance

ECMS Imperia Admin