Matko Cockpit – Mid-year planning
Workshop preparation and facilitation for the BMW digital team to plan the Matko Cockpit product delivery for the second half of the year.
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Change Initiative: implementing SAFe for Kia HQ (Seoul/Korea):
Program turnaround: implementing of an integrated Costumer Experience Platform (iCXP):
Project language: English
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Matko Cockpit – Product Vision Workshop
Workshop preparation and facilitation for the BMW digital team to develop an alignment Matko Cockpit product vision.
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Workshop language: German
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Program Management: implementing KWCMS v3.0
PLEASE NOTE: the assignment was handed over to a new program manager before the program was completed, as the Senior Vice President of the Global Brand and Customer Experience Division at Kia HQ asked me to come to Korea to fix delivery issues on a global level.
Project language: English
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Matko Cockpit – Retrospective and Planning Workshop
Workshop preparation and facilitation for the BMW digital team to reflect 1,5 years of Matko Cockpit project delivery.
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Workshop language: German
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Salesforce Customer Experience Platform (CXP)
Turning a business-critical, heavily delayed project into a success: project management and agile coaching for the development and implementation of the Salesforce Customer Experience Platform (CXP) including Salesforce Sales Cloud, Salesforce Service Cloud and Salesforce Marketing Cloud (> 40 developers). Implementing a high-performance delivery team to ensure that the tight deadline can be kept, while major parts of the application needed to be refactored. Supporting the team to understand and follow agile principles and to adhere to these.
The CXP is the central hub for managing and maintaining Genesis business critical data and hence is the core application in the Genesis IT universe. Genesis is a luxury brand who is preparing his business to enter the UK, German, and Swiss markets in June 2021. Genesis sees itself as a digital brand that aspires to redefine the definition of owning a luxury car.
Project language: English
Client: Genesis Motor Europe
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Kia Online Sales / Live Showroom
Project management and agile coaching for the development of a new eCommerce channel to sell cars online and to conduct live consulting sessions with sales representatives. Building a high-performance delivery team and ensure delivery and interface integration (e.g., SAP) in time. Requirement gathering and project roll-out across Europe. Supporting the team to do an agile transition and applying agile methodologies accordingly. Teaching best practice of Jira/Confluence.
Project language: English
Client: Kia Europe
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Procurement Platform (February 2020 – July 2020):
eCommerce Shop based on Magento Commerce Cloud (November 2019 – December 2019):
SAP Commerce Cloud / AEM v6.4 (October 2019 – February 2020):
IT Project Management (October 2019 – February 2020):
I was working for the digital marketing team of Kia Europe in the role of a Product Owner / Agile Coach for the PEAR program and in the role of a WLTP Project Manager on a freelance basis. PEAR is a Platform enhancement and architectural refresh project. PEAR covers the upgrade from AEM v6.0 to AEM v6.4, merge of UK websites into the EU Master Template, system design changes/structural refresh, code refactoring, data layer and UI/UX enhancements. This role also includes the technical product ownership for the Kia Car Configurator (KCC). Objective of the WLTP project is the implementation of real-driving fuel consumption and CO2 emissions from passenger cars on Kia corporate, dealer and press websites.
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Freelance program management in the role of a Senior Program Manager / Product Owner / Scrum Master for the digital marketing team of Kia Europe. Among other things, I was responsible for the organization of the project management office (PMO) for the K-WCMS project (roll-out of Kia corporate websites and over 1,500 dealer websites in 20 European markets - Adobe Experience Manager based development).
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Web platform support in the role of a Digital Manager for the digital marketing team of Kia Europe on a freelance basis.
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Freelance account management in the role of a Senior Account Manager for the digital marketing agency MRM // McCann. Among other things, I was responsible for the development and implementation of a new mobile style guide for Commerzbank and the support of the MRM account managers/directors in new business activities.
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Freelance project management in the role of a Senior Project Manager / Product Owner for the Lufthansa digital innovations team (Lufthansa marketing department). Among other things I was responsible to re-launch the Information & Service part of lh.com and to coordinate IT related marketing activities especially for the Lufthansa mobile applications (iOS, Android, Windows Phone). Furthermore, I was responsible to represent Lufthansa marketing in the Lufthansa IT steering committee.
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Freelance project and account management in the role of a Senior Account Manager for the digital agency people interactive. I was responsible for various Lufthansa projects, especially for testing the new Lufthansa booking flow.
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Freelance interim management in the role of a Business Director for the digital agency triplesense (now known as Triplesense Reply). I was responsible for business > 3 Mio. EUR, and I did the line management of a team of 17 employees (including career development).
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Freelance project and account management in the role of a Senior Account Manager for the digital agency triplesense (now known as Triplesense Reply).
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In 2008 I became a Digital (Senior) Project Manager at Peter Schmidt Group. At this time Peter Schmidt Group had established a new interactive unit and they were looking for experienced employees. Peter Schmidt Group is the lead branding and corporate design agency of BBDO Germany and is one of Germany´s top branding agencies. They design successfully brands for over 40 years. Their high standards are highlighted by approx. 100 national and international awards that they have received since they were founded in 1972. I worked closely with Marco Spies – the Author of the book “Branded Interactions”. Due to the financial crisis the just recently founded digital unit was not as success as expected and all interactive employees had to be laid off. Finally, I decided to become a freelancer.
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After five successful years at pixelconcept a head-hunter offered me a Senior Project Management role at Bassier, Bergmann & Kindler – at this time one of the largest new media agencies in Germany. BB&K was specialized in sales-oriented brand websites and online trainings. Bassier, Bergmann & Kindler was also the lead agency for clients like Porsche, Sal Oppenheim, Haniel and Steigenberger. I decided to change to BB&K to further improve my knowledge as a professional Project Manager.
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In 2006 I was promoted to a Team Lead. I was responsible for the delivery team (7 employees) including quality and time management, weekly review meetings, implantation of workflows and team development.
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In 2001 I joined pixelconcept as a Web Designer. In 1998 pixelconcept was a start-up company specializing in the development and maintenance of websites and web applications for the automotive industry. I started as a Visual Designer, and I was immediately commissioned with major projects for well-known clients like Porsche AG. At the same time as I started to work at pixelconcept, I also started a training program to become a state certified communications specialist, since I had quit my study and was lacking any degree. This training changed my role from a Visual Designer to a User Experience Designer. Later this role changed again, and I became more and more a Project Manager due to regular client contact. During my time at pixelconcept I worked very closely with the CEO. Due to my entrepreneurial spirit, I was involved very quickly in the company's strategic development and in the implementation of a new development framework.
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I started my business career with founding “Kreativbüro ConneX”. Core business were consulting and designing of print campaigns and corporate designs.
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I'm a hands-on freelance consultant with over 15 years of experience in directing, executing and managing complex digital web / eCommerce platforms projects for global enterprises. Experienced to manage cross-functional teams during the entire project lifecycle - from the initial idea to final delivery and ultimately maintenance & operations. I support you in taking digital strategies to the next level by changing ways of working in such a way that you can benefit from faster product/project delivery and better quality at lower costs.
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