Responsible for operational planning and control of the overall project
Accountable for meeting scope, time, and cost targets during execution
Defining goals and resources needed for planning
Oct 2011 - Dec 2011
3 months
Düsseldorf, Germany
Project Lead
Vodafone
Responsible for operational planning, control, and communication of the project
Accountable for meeting scope, time, and cost targets during execution
Process analysis, definition, and documentation
Jul 2011 - Dec 2014
3 years 6 months
Hamburg, Germany
Principal Consultant
Steria Mummert Consulting AG
Winner of the PRINCE2 Best Practice Award 2012
Jul 2011 - Oct 2011
4 months
Stuttgart, Germany
Reporting in Workstream Data Management
Alcatel-Lucent
Organizing efficient project management including PMO
Creating and maintaining the master plan
Timely delivery of all required data and information
Documenting and coordinating activities of various workstreams
Aug 2010 - Jun 2011
11 months
Geneva, Switzerland
Independent Project Management
Tamoil S.A.
SAP ERP & IS-OIL implementation and rollout
Tools: MS Office, MindManager Pro, ProjectPlace, SAP Solution Manager
Project volume > €4.2M
6 project managers, ~50 team members
Scrum Master: setting up project structures based on standard methodologies
Defining & managing project goals, deadlines & resources and ensuring their achievement
Leading and coordinating all parties involved
Monitoring both parties’ cooperation
Facilitating change request decisions
Reporting to the steering committee & CEOs
Mar 2010 - Aug 2010
6 months
Project Lead and Consultant
Leading European Retailer (Consumer Electronics)
3 project managers, ~18 team members
Conducting and moderating cross-functional workshops
Defining functional and non-functional requirements for an eCommerce fulfillment solution
Creating the Business Requirement Document
Establishing a unified, agreed information base
Mar 2009 - Mar 2010
1 year 1 month
Project Lead and Consultant
Leading European Retailer (Consumer Electronics)
Conducting business analysis
Creating the business design
Validating functional and technical designs
Aligning with enterprise architecture, process integration and documentation, interfaces to parallel projects in an IBM WebSphere Commercial Suite eCommerce platform rollout
Managing service integrators SA2 Worldsync, Novomind
Sourcing and managing content providers (X-Place, C-Net)
Ensuring timely rollout
Coaching and developing the project team for agile work
Feb 2009 - May 2009
4 months
Bautzen, Germany
Interim Management
Sphairon Access Systems GmbH
Temporary CEO
Analyzing the value chain
Identifying and documenting optimization potentials
Validating an Iraqi government contract
Facilitating discussions with investors
Oct 2008 - Nov 2008
2 months
Düsseldorf, Germany
Project Lead
Vodafone D2 GmbH
Selecting an appropriate content management system
Ensuring compliance with the Vodafone Group
Selecting and managing vendors
Designing ongoing operations and editorial conferences
Oct 2008 - Oct 2008
1 month
Lichtenfels, Germany
Facilitation and Consulting
Software Partner Obermain GmbH
Identifying options according to ITIL
Integrating benchmarks
May 2008 - Jul 2008
3 months
Düsseldorf, Germany
Project Lead and Consulting
Vodafone D2 GmbH
Outsourcing the hotline for retail and branches
Transferring calls to dedicated units
Analyzing current call volumes by volume and content
Gap analysis
Gradual outsourcing of calls to external vendor Arvato
Facilitating the transition with service levels, specs, and training
Designing ongoing operations
Mar 2006 - Jun 2008
2 years 4 months
Düsseldorf, Germany
Project Lead
Vodafone D2 GmbH
Business case ~ €15M
Project sponsor at C-level
Optimizing business consumer and business support processes
Centralizing inside sales services
Establishing effective service management
Business analysis
Design and implementation
Tracking all measures
Change management of measures
Moderating with the works council
Process analysis, service definition, gap analysis of existing services (ARIS, ITIL)
Creating ExCo-relevant business cases
Achieving balance of interests with the works council
Mar 2006 - Mar 2006
1 month
Hamburg, Germany
Consultant
BPE Private Equity
Conducting integrated financial and commercial due diligence for a mid-sized machinery manufacturer
Transaction volume: ~ €60M
Oct 2005 - Jun 2011
5 years 9 months
Hamburg, Germany
Partner
Putz & Partner Unternehmensberatung AG
Oct 2004 - Mar 2005
6 months
Richmond, United States
Project Lead
Jungheinrich Lift Trucks & MIC Corp.
Improved first-pick rate from ~60% to over 80%
Lean warehouse optimization
Integrated warehouse software into ERP
Feb 2004 - Oct 2004
9 months
Hamburg, Germany
Product Launch Manager
Jungheinrich
Conducting market and business analysis
Developing market entry strategy including pricing and positioning
Executing product launch
Mar 2003 - Mar 2004
1 year 1 month
Hamburg, Germany
ISO 9001 Certification Lead
Jungheinrich
Implementing group-wide best practices and process harmonization for certification
Implementing lean methodology
Sep 2002 - Jul 2005
2 years 11 months
Hamburg, Germany
Manager in International Product Marketing
Jungheinrich AG
Business units in 25 country organizations (> €100M)
Apr 1999 - Feb 2001
1 year 11 months
Hanover, Germany
Sales Department Head
Sport-Scheck GmbH
Feb 1997 - Mar 1999
2 years 2 months
Dortmund, Germany
Sales Department Head
Decathlon GmbH & Co. KG
Jun 1989 - Aug 1990
1 year 3 months
Wentorf bei Hamburg, Germany
Corporal
1. Panzergrenadierbataillon 163, Maintenance Group
Summary
Since 1997, Thorsten has worked in various roles and line functions (retail and mechanical engineering) as a project manager, program manager, and coach.
He has successfully taken on end-to-end leadership of complex, international (ERP) projects and programs (including SAP S/4HANA) and implemented (agile) mindsets.
He specializes in project management, change management, agile transformations and coaching, as well as effective PMO. He won the PRINCE2 Best Practice Award.
He is a lecturer in project management, IT, and change management at FOM and ifb.