Patrick Mester
Product Owner
Experience
Product Owner
Telefonica Germany GmbH
Project goal: Service management
- Process optimization
- Introduction of agile working
- Setup and configuration of Atlassian Jira
- Setup and configuration of Atlassian Jira
- Coordination of request management
- Building and leading internal projects
Tasks / Responsibilities:
- Prioritizing features
- Alignment with stakeholders / departments
- Managing the backlog and writing user stories
- Managing the budget
- Coordinating a Scrum team
Methods / Technologies:
- Atlassian Jira / Confluence
- Microsoft Teams
- Scrum
- Kanban
Product Owner
Detlev Louis Motorcycle Sales GmbH
Project goal: Further development of the webshop
- Improving and reimplementing Elastic Search
- Developing the new store louis.es
- Building various features (product reviews)
Tasks / Responsibilities:
- Prioritizing features
- Alignment with stakeholders / departments
- Managing the backlog and writing user stories
- Managing the budget
- Coordinating a Vietnamese development team
- Development according to corporate identity and UI/UX
Methods / Technologies:
- Atlassian Jira / Confluence
- Spryker
- Microsoft Teams
- Scrum
- Kanban
Product Owner
The Quality Group GmbH (brands like ESN, Fitmart, Foodist, More Nutrition, Got7)
Project goal: Further development of the ERP system
Tasks / Responsibilities:
- Prioritizing features
- Alignment with stakeholders / departments
- Managing the backlog and writing user stories
- Managing the budget
Methods / Technologies:
- Atlassian Jira / Confluence
- Microsoft Teams
- Kanban
Product Owner
Edeka Digital GmbH
Project goal: Cloud migration of edeka.de
Tasks / Responsibilities:
- Prioritizing features
- Alignment with stakeholders / departments
- Managing the backlog and writing user stories
- Managing the budget
- Development according to corporate identity and UI/UX
Methods / Technologies:
- Atlassian Jira / Confluence
- Microsoft Teams
- Scrum
Product Owner
Happybrush GmbH
Project goal: Development of an adult and a kids app to track brushing habits
Tasks / Responsibilities:
- Prioritizing features
- Alignment with stakeholders
- Managing the backlog and writing user stories
- Managing the budget
- Coordinating service providers
- Development according to corporate identity and UI/UX
Methods / Technologies:
- Atlassian Jira / Confluence
- Microsoft Teams
- Scrum
IT Project Manager / Product Owner
Das Geld hängt an den Bäumen gGmbH
Project goal: Implementation of an ERP system
Tasks / Responsibilities:
- Coordination and implementation of the ERP system
- Project planning and report creation
- Integration of various third-party systems (e.g. Shopify)
- Development according to corporate identity and UI/UX
Methods / Technologies:
- Xentral ERP
IT Project Manager / Product Owner
ahead GmbH
Project goal: Implementation of an ERP system
Tasks / Responsibilities:
- Coordination and implementation of the ERP system
- Project planning and report creation
- Integration of various third-party systems (e.g. Shopify)
- Coordination of international service providers
- Development according to corporate identity and UI/UX
Methods / Technologies:
- Xentral ERP
IT Project Manager / Product Owner
Bosch Rexroth AG
Project goal: Visualization of the order-to-cash process
Tasks / Responsibilities:
- Providing and cleaning data
- Visualizing the process in Celonis
- Deriving actions
Methods / Technologies:
- Celonis
- SAP
IT Project Manager / Product Owner
kitchen guerrilla GmbH
Project goal: Implementation of an ERP system
Tasks / Responsibilities:
- Coordination and implementation of the ERP system
- Project planning and report creation
- Integration of various third-party systems (e.g. Shopify)
- Development according to corporate identity and UI/UX
Methods / Technologies:
- Xentral ERP
IT Project Manager / Product Owner
COLLIDE beverages and more GmbH
Project goal: Implementation of a CRM system
Tasks / Responsibilities:
- Coordination and implementation of the CRM system
- Project planning and report creation
- Integration of various third-party systems (e.g. Shopify)
Methods / Technologies:
- HubSpot
Product Owner
Miles & More GmbH
Project goal: Building a CRM system for the service area
Tasks / Responsibilities:
- Communication with stakeholders
- Prioritizing increments
- Managing the backlog and writing user stories
Methods / Technologies:
- Salesforce CRM
- Atlassian Jira / Confluence
- Microsoft Teams
- Scrum
IT Project Manager / Product Owner
Skoda Auto Germany GmbH
Project goal: Rollout of Group Office Client
Tasks / Responsibilities:
- Coordinating and ensuring communication between OEM, VW and service providers
- Error analysis, fixing and documentation
- Support in technical implementation
- Planning and executing the rollout
Methods / Technologies:
- MS Office
- Group Office Client
Product Owner
Volkswagen AG
Project goal: Further development of an online used car platform
Tasks / Responsibilities:
- Communication with stakeholders
- Prioritizing increments
- Managing the backlog and writing user stories
Methods / Technologies:
- Salesforce
- Atlassian Confluence / Jira
- Nagios
- Postman
- Scrum
- XML, XSD, REST, SOAP
Product Owner
Volkswagen AG
Project goal: Ensuring go-live of ID prebooking
Tasks / Responsibilities:
- Coordinating development service providers
- Coordinating and ensuring communication between OEM, markets and dev team
- Error analysis, fixing and documentation
- Support in technical implementation
Methods / Technologies:
- Atlassian Confluence / Jira
- MS Office
Technical Market Support
Volkswagen AG
Project goal: Running an online used car platform
Tasks / Responsibilities:
- Performing 2nd-level support tasks according to ITIL
- Error analysis, fixing and documentation
- Ticket management
- Coordinating development service providers for bug fixes
- Conducting alignment meetings with international markets
- Supporting markets with new requirements
- Setting up and analyzing system monitoring
Methods / Technologies:
- Salesforce
- Atlassian Confluence / Jira
- Nagios
- Postman
- Scrum
- XML, XSD, REST, SOAP
Application Management
Edeka Digital GmbH
Tasks / Responsibilities:
- Performing first and second level support tasks
- Error analysis and documentation for software vendors
- Coordinating new system requirements
- Creating manuals and training materials
- System monitoring and presenting results
Methods / Technologies:
- Atlassian Confluence
- Concludis (application management system)
- Lotus Notes
- MS Office
- BPMN
- Technology checklist from Best & Weth
- MS Office
- MS Visio
Summary
You get an expert in digital products with more than ten years of experience as an IT consultant, strategist and implementer. I’m a sports-loving computer scientist with strong people skills. I’m known for my meticulous and transparent way of working and my high energy level. I deliver visible results in the development and rollout of digital products and services. In my many years of experience I’ve seen a lot of situations and there’s no problem that can’t be solved. With me you get a strategic partner on equal footing.
Languages
Education
Flensburg University of Applied Sciences
Bachelor of Science · Business Informatics · Flensburg, Germany
Möhle und Braker Datentechnik
Training · IT Specialist System Integration · Ehndorf, Germany
Certifications & licenses
Celonis Business & Data Analyst
Celonis
Lean Product Management
Itamar Gilad
Product Masterclass
Professional Scrum Master I
Salesforce Certified Administrator
Salesforce
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