Patrick M.
Product Owner
Experience
Product Owner
Telefonica Deutschland GmbH
Project goal: Service management
- Process optimization
- Introduction of an agile way of working
- Implementation and configuration of Atlassian Jira
- Implementation and configuration of Atlassian Jira
- Coordination of request management
- Setting up and leading internal projects
Tasks / Responsibilities:
- Prioritization of features
- Coordination with stakeholders / business department
- Managing the backlog and creating user stories
- Budget management
- Coordinating a Scrum team
Methods / Technologies:
- Atlassian Jira / Confluence
- Microsoft Teams
- Scrum
- Kanban
Product Owner
Detlev Louis Motorrad-Vertriebsgesellschaft mbH
Project goal: Further development of the webshop
- Improvement and reimplementation of Elastic Search
- Development of the new store louis.es
- Development of various features (product review)
Tasks / Responsibilities:
- Prioritization of features
- Coordination with stakeholders / business department
- Managing the backlog and writing user stories
- Budget management
- Coordinating a Vietnamese development team
- Development according to corporate identity and UI / UX
Methods / Technologies:
- Atlassian Jira / Confluence
- Spryker
- Microsoft Teams
- Scrum
- Kanban
Product Owner
The Quality Group GmbH (brands like ESN, Fitmart, Foodist, More Nutrition, Got7)
Project goal: Further development of the ERP system
Tasks / Responsibilities:
- Prioritization of features
- Coordination with stakeholders / business department
- Managing the backlog and writing user stories
- Budget management
Methods / Technologies:
- Atlassian Jira / Confluence
- Microsoft Teams
- Kanban
Product Owner
Edeka Digital GmbH
Project goal: Cloud migration of edeka.de
Tasks / Responsibilities:
- Prioritization of features
- Coordination with stakeholders / business department
- Managing the backlog and creating user stories
- Budget management
- Development according to corporate identity and UI / UX
Methods / Technologies:
- Atlassian Jira / Confluence
- Microsoft Teams
- Scrum
Product Owner
Happybrush GmbH
Project goal: Development of an adult and a kids app to track brushing behavior
Tasks / Responsibilities:
- Prioritization of features
- Coordination with stakeholders
- Managing the backlog and creating user stories
- Budget management
- Coordinating service providers
- Development according to corporate identity and UI / UX
Methods / Technologies:
- Atlassian Jira / Confluence
- Microsoft Teams
- Scrum
IT Project Manager / Product Owner
Das Geld hängt an den Bäumen gGmbH
Project goal: Implementation of an ERP system
Tasks / Responsibilities:
- Coordination and implementation of the ERP system
- Project planning and creation of reports
- Integration of various third-party systems (e.g. Shopify)
- Development according to corporate identity and UI/UX
Methods / Technologies:
- Xentral ERP
IT Project Manager / Product Owner
ahead GmbH
Project goal: Implementation of an ERP system
Tasks / Responsibilities:
- Coordination and implementation of the ERP system
- Project planning and creation of reports
- Integration of various third-party systems (e.g. Shopify)
- Coordination of international service providers
- Development according to corporate identity and UI/UX
Methods / Technologies:
- Xentral ERP
IT Project Manager / Product Owner
Bosch Rexroth AG
Project goal: Visualization of the order-to-cash process
Tasks / Responsibilities:
- Providing and cleansing the data
- Visualization of the process in Celonis
- Deriving measures
Methods / Technologies:
- Celonis
- SAP
IT Project Manager / Product Owner
kitchen guerrilla GmbH
Project goal: Implementation of an ERP system
Tasks / Responsibilities:
- Coordination and implementation of the ERP system
- Project planning and creation of reports
- Integration of various third-party systems (e.g. Shopify)
- Development according to corporate identity and UI/UX
Methods / Technologies:
- Xentral ERP
IT Project Manager / Product Owner
COLLIDE beverages and more GmbH
Project goal: Implementation of a CRM system
Tasks / Responsibilities:
- Coordination and implementation of the CRM system
- Project planning and creation of reports
- Integration of various third-party systems (e.g. Shopify)
Methods / Technologies:
- Hubspot
Product Owner
Miles & More GmbH
Project goal: Build a CRM system for the service area
Tasks / Responsibilities:
- Communicate with stakeholders
- Prioritize increments
- Manage the backlog and create user stories
Methods / Technologies:
- Salesforce CRM
- Atlassian Jira / Confluence
- Microsoft Teams
- Scrum
IT Project Manager / Product Owner
Skoda Auto Deutschland GmbH
Project goal: Introduce the Group Office Client
Tasks / Responsibilities:
- Coordinate and ensure communication between OEM, VW and service providers
- Analyze, fix and document errors
- Support the technical implementation
- Plan and execute the rollout
Methods / Technologies:
- MS Office
- Group Office Client
Product Owner
Volkswagen AG
Project goal: Further develop an online used-car platform
Tasks / Responsibilities:
- Communicate with stakeholders
- Prioritize increments
- Manage the backlog and create user stories
Methods / Technologies:
- Salesforce
- Atlassian Confluence / Jira
- Nagios
- Postman
- Scrum
- XML, XSD, REST, SOAP
Product Owner
Volkswagen AG
Project goal: Ensure the go-live of ID. Prebooking
Tasks / Responsibilities:
- Coordinate development service providers
- Coordinate and ensure communication between OEM, markets and the development team
- Analyze, fix and document errors
- Support the technical implementation
Methods / Technologies:
- Atlassian Confluence / Jira
- MS Office
Technical Market Support
Volkswagen AG
Project goal: Operational support of an online used-car platform
Tasks / Responsibilities:
- Perform 2nd-level support tasks according to ITIL
- Analyze, fix and document errors
- Manage tickets
- Coordinate development service providers during problem resolution
- Run coordination meetings with international markets
- Support markets with new requirements
- Set up and analyze system monitoring
Methods / Technologies:
- Salesforce
- Atlassian Confluence / Jira
- Nagios
- Postman
- Scrum
- XML, XSD, REST, SOAP
Application Management
Edeka Digital GmbH
Tasks / Responsibilities:
- Performing first- and second-level support tasks
- Error analysis and documentation for software vendors
- Coordination of new system requirements
- Creation of manuals and training materials
- System monitoring and preparation of presentations
Methods / Technologies:
- Atlassian Confluence
- Concludis (application management system)
- Lotus Notes
- MS Office
- BPMN
- Checklist for Best & Weth technology
- MS Office
- MS Visio
Summary
You get an expert in digital products with over ten years of experience as an IT consultant, strategist and implementer. I'm a sports-loving computer scientist with strong interpersonal skills. My work is characterized by a meticulous, transparent approach and a high energy level. I deliver tangible results in the development and implementation of digital products and services. Thanks to my long experience, I've seen many situations and there's no problem that can't be solved. With me, you'll have a strategic partner on equal footing.
Languages
Education
FH Flensburg
Bachelor of Science · Business Informatics · Flensburg, Germany
Möhle und Braker Datentechnik
Vocational training · IT Specialist in System Integration · Ehndorf, Germany
Certifications & licenses
Celonis Business & Data Analyst
Celonis
Lean Productmanagment
Itamar Gilad
Product Masterclass
Professional Scrum Master I
Salesforce Certified Administrator
Salesforce
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