Recommended expert
Patrick Mester
Product Owner
Experience
Jan 2024 - Present
2 years 1 monthProduct Owner
Telefonica Deutschland GmbH
- Implementing service management
- Optimizing processes
- Introducing an agile way of working
- Setting up and configuring Atlassian Jira Service Management
- Prioritizing features
- Aligning with stakeholders and the business unit
- Managing the backlog and creating user stories
- Managing the budget
- Coordinating a Scrum team
- Using Atlassian Jira and Confluence
- Using Microsoft Teams
- Working with Scrum and Kanban
Feb 2023 - Dec 2023
11 monthsProduct Owner
Detlev Louis Motorrad-Vertriebsgesellschaft mbH
- Enhancing the webshop
- Improving and reimplementing Elastic Search
- Developing the new store louis.es
- Developing various features, e.g. product reviews
- Prioritizing features
- Aligning with stakeholders and the business unit
- Managing the backlog and creating user stories
- Managing the budget
- Coordinating a Vietnamese development team
- Development according to corporate identity and UI/UX guidelines
- Using Atlassian Jira and Confluence
- Using Spryker
- Using Microsoft Teams
- Working with Scrum and Kanban
Sep 2022 - Feb 2023
6 monthsProduct Owner
The Quality Group GmbH
- Enhancing the ERP system
- Prioritizing features
- Aligning with stakeholders and the business unit
- Managing the backlog and creating user stories
- Managing the budget
- Using Atlassian Jira and Confluence
- Using Microsoft Teams
- Working with Kanban
Mar 2022 - Sep 2022
7 monthsProduct Owner
Edeka Digital GmbH
- Cloud migration of edeka.de
- Prioritizing features
- Aligning with stakeholders and the business unit
- Managing the backlog and creating user stories
- Managing the budget
- Development according to corporate identity and UI/UX guidelines
- Using Atlassian Jira and Confluence
- Using Microsoft Teams
- Working with Scrum
Jan 2022 - Jun 2022
6 monthsProduct Owner
Happybrush GmbH
- Developing adult and kids apps to track brushing behavior
- Prioritizing features
- Aligning with stakeholders
- Managing the backlog and creating user stories
- Managing the budget
- Coordinating external service providers
- Development according to corporate identity and UI/UX guidelines
- Using Atlassian Jira and Confluence
- Using Microsoft Teams
- Working with Scrum
Nov 2021 - Apr 2022
6 monthsIT Project Manager / Product Owner
Das Geld hängt an den Bäumen gGmbH
- Implementation of an ERP system
- Coordination and implementation of the ERP system
- Project planning and report creation
- Integration of various third-party systems, e.g. Shopify
- Development according to corporate identity and UI/UX guidelines
- Use of Xentral ERP
Oct 2021 - Feb 2022
5 monthsIT Project Manager / Product Owner
ahead GmbH
- Implementation of an ERP system
- Coordination and implementation of the ERP system
- Project planning and report creation
- Integration of various third-party systems, e.g. Shopify
- Coordination of international service providers
- Development according to corporate identity and UI/UX guidelines
- Use of Xentral ERP
Aug 2021 - Dec 2021
5 monthsIT Project Manager / Product Owner
Bosch Rexroth AG
- Visualization of the order-to-cash process
- Provision and cleansing of data
- Visualization of the process in Celonis
- Deriving actions from process analyses
- Use of Celonis
- Use of SAP
Jun 2021 - Jan 2023
1 year 8 monthsIT Project Manager / Product Owner
kitchen guerrilla GmbH
- Implementation of an ERP system
- Coordination and implementation of the ERP system
- Project planning and report creation
- Integration of various third-party systems, e.g. Shopify
- Development according to corporate identity and UI/UX guidelines
- Use of Xentral ERP
Jun 2021 - Oct 2021
5 monthsIT Project Manager / Product Owner
COLLIDE beverages and more GmbH
- Implementation of an ERP system
- Coordination and implementation of the ERP system
- Project planning and report creation
- Integration of various third-party systems, e.g. Shopify
- Use of Xentral ERP
Nov 2020 - Jun 2021
8 monthsProduct Owner
Miles & More GmbH
- Setting up a CRM system for the service department
- Communicating with stakeholders
- Prioritizing increments
- Managing the backlog and creating user stories
- Using Salesforce
- Using Atlassian Jira and Confluence
- Using Microsoft Teams
- Working with Scrum
Aug 2020 - Dec 2021
1 year 5 monthsIT Project Manager / Product Owner
Skoda Auto Deutschland GmbH
- Introducing the Group Office client
- Coordinating and ensuring communication between the OEM, VW and the service providers
- Error analysis, resolution, and documentation
- Supporting the technical implementation
- Planning and executing the rollout
- Using MS Office
- Working with the Group Office client
Jun 2019 - Aug 2020
1 year 3 monthsProduct Owner
Volkswagen AG
- Further development of an online used-car platform
- Communication with stakeholders
- Prioritization of increments
- Managing the backlog and creating user stories
- Using Salesforce
- Using Atlassian Confluence and Jira
- Using Nagios
- Using Postman
- Working with Scrum
- Using XML, XSD, REST and SOAP
Apr 2019 - Jun 2019
3 monthsProduct Owner
Volkswagen AG
- Ensuring the go-live of ID. Prebooking
- Coordinating development service providers
- Coordinating and ensuring communication between the OEM, markets and the development team
- Error analysis, resolution, and documentation
- Supporting the technical implementation
- Using Atlassian Confluence and Jira
- Using MS Office
Feb 2019 - Apr 2020
1 year 3 monthsTechnical Market Support
Volkswagen AG
- Operational support for an online used-car platform
- Performing second-level support tasks according to ITIL
- Error analysis, resolution, and documentation
- Ticket management
- Coordinating development service providers for issue resolution
- Conducting alignment meetings with international markets
- Supporting markets with new requirements
- Setting up and analyzing system monitoring
- Using Salesforce
- Using Atlassian Confluence and Jira
- Using Nagios
- Using Postman
- Working with Scrum
- Using XML, XSD, REST and SOAP
Jun 2018 - Feb 2019
9 monthsApplication Management
Edeka Digital GmbH
- Performing first- and second-level support tasks
- Error analysis and documentation for software vendors
- Coordinating new system requirements
- Creating manuals and training materials
- Monitoring systems and preparing presentations
- Using Atlassian Confluence
- Using the Concludis applicant management system
- Using Lotus Notes
- Using MS Office
- Modeling with BPMN
- Using the technology checklist by Best and Weth
- Using MS Visio
Summary
You get an expert in digital products with over ten years of experience as an IT consultant, strategist, and implementer. I'm a sports-loving computer scientist with strong social skills.
I stand out for my meticulous and transparent working style and my high energy level. I deliver visible results in developing and implementing digital products and services.
Thanks to my many years of experience, I've faced many situations and there's no problem that can't be solved.
With me you gain a strategic partner on equal footing.
Skills
- Agility (Scrum, Kanban, Design Thinking & Sprints)
- Product Management
- Project Management (Agile And Traditional)
- Objectives And Key Results (Okrs)
- Lean Startup And Lean Management
- Rollout Management
- Business Process Analysis
- Development And Implementation Of Digital Business Models, Products, And Services
- Team Leadership Experience
- Structured And Harmonious Working Style
- Practical Experience From Numerous It Projects
- Communicative, Consistent, Open-minded
- Dedicated, Results-oriented
- Responsible, Self-organizing
- Methodological Competence, Punctuality
- Google Docs
- Ms Office
- Ms Project
- Salesforce
- Sql
- Process Mining
- Spryker
- Webflow
- Slack
- Trello
- Asana
- Shopify
- Wordpress
- Elastic Search
- Agile Development With Scrum
- Atlassian Confluence / Jira
- Waterfall Development
- Soap Ui / Postman
- Bpmn
- Gantt Project
- Xentral Erp Business
Languages
German
NativeEnglish
AdvancedSpanish
ElementaryEducation
Sep 2013 - Mar 2017
FH Flensburg
Bachelor of Science · Business Informatics · Flensburg, Germany
Aug 2008 - Jun 2011
Möhle und Braker Datentechnik
IT specialist in system integration · Ehndorf, Germany
Certifications & licenses
Celonis Business & Data Analyst
Itamar Gilad Lean Productmanagment
Product Masterclass Product Masterclass
Salesforce Salesforce Certified Administrator
Scrum Master Professional Scrum Master I
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