Recommended expert

Patrick Mester

Product Owner

Patrick Mester
Hamburg, Germany

Experience

Jan 2024 - Present
2 years 2 months

Product Owner

Telefonica Deutschland GmbH

  • Implementing service management
  • Optimizing processes
  • Introducing an agile way of working
  • Setting up and configuring Atlassian Jira Service Management
  • Prioritizing features
  • Aligning with stakeholders and the business unit
  • Managing the backlog and creating user stories
  • Managing the budget
  • Coordinating a Scrum team
  • Using Atlassian Jira and Confluence
  • Using Microsoft Teams
  • Working with Scrum and Kanban
Feb 2023 - Dec 2023
11 months

Product Owner

Detlev Louis Motorrad-Vertriebsgesellschaft mbH

  • Enhancing the webshop
  • Improving and reimplementing Elastic Search
  • Developing the new store louis.es
  • Developing various features, e.g. product reviews
  • Prioritizing features
  • Aligning with stakeholders and the business unit
  • Managing the backlog and creating user stories
  • Managing the budget
  • Coordinating a Vietnamese development team
  • Development according to corporate identity and UI/UX guidelines
  • Using Atlassian Jira and Confluence
  • Using Spryker
  • Using Microsoft Teams
  • Working with Scrum and Kanban
Sep 2022 - Feb 2023
6 months

Product Owner

The Quality Group GmbH

  • Enhancing the ERP system
  • Prioritizing features
  • Aligning with stakeholders and the business unit
  • Managing the backlog and creating user stories
  • Managing the budget
  • Using Atlassian Jira and Confluence
  • Using Microsoft Teams
  • Working with Kanban
Mar 2022 - Sep 2022
7 months

Product Owner

Edeka Digital GmbH

  • Cloud migration of edeka.de
  • Prioritizing features
  • Aligning with stakeholders and the business unit
  • Managing the backlog and creating user stories
  • Managing the budget
  • Development according to corporate identity and UI/UX guidelines
  • Using Atlassian Jira and Confluence
  • Using Microsoft Teams
  • Working with Scrum
Jan 2022 - Jun 2022
6 months

Product Owner

Happybrush GmbH

  • Developing adult and kids apps to track brushing behavior
  • Prioritizing features
  • Aligning with stakeholders
  • Managing the backlog and creating user stories
  • Managing the budget
  • Coordinating external service providers
  • Development according to corporate identity and UI/UX guidelines
  • Using Atlassian Jira and Confluence
  • Using Microsoft Teams
  • Working with Scrum
Nov 2021 - Apr 2022
6 months

IT Project Manager / Product Owner

Das Geld hängt an den Bäumen gGmbH

  • Implementation of an ERP system
  • Coordination and implementation of the ERP system
  • Project planning and report creation
  • Integration of various third-party systems, e.g. Shopify
  • Development according to corporate identity and UI/UX guidelines
  • Use of Xentral ERP
Oct 2021 - Feb 2022
5 months

IT Project Manager / Product Owner

ahead GmbH

  • Implementation of an ERP system
  • Coordination and implementation of the ERP system
  • Project planning and report creation
  • Integration of various third-party systems, e.g. Shopify
  • Coordination of international service providers
  • Development according to corporate identity and UI/UX guidelines
  • Use of Xentral ERP
Aug 2021 - Dec 2021
5 months

IT Project Manager / Product Owner

Bosch Rexroth AG

  • Visualization of the order-to-cash process
  • Provision and cleansing of data
  • Visualization of the process in Celonis
  • Deriving actions from process analyses
  • Use of Celonis
  • Use of SAP
Jun 2021 - Jan 2023
1 year 8 months

IT Project Manager / Product Owner

kitchen guerrilla GmbH

  • Implementation of an ERP system
  • Coordination and implementation of the ERP system
  • Project planning and report creation
  • Integration of various third-party systems, e.g. Shopify
  • Development according to corporate identity and UI/UX guidelines
  • Use of Xentral ERP
Jun 2021 - Oct 2021
5 months

IT Project Manager / Product Owner

COLLIDE beverages and more GmbH

  • Implementation of an ERP system
  • Coordination and implementation of the ERP system
  • Project planning and report creation
  • Integration of various third-party systems, e.g. Shopify
  • Use of Xentral ERP
Nov 2020 - Jun 2021
8 months

Product Owner

Miles & More GmbH

  • Setting up a CRM system for the service department
  • Communicating with stakeholders
  • Prioritizing increments
  • Managing the backlog and creating user stories
  • Using Salesforce
  • Using Atlassian Jira and Confluence
  • Using Microsoft Teams
  • Working with Scrum
Aug 2020 - Dec 2021
1 year 5 months

IT Project Manager / Product Owner

Skoda Auto Deutschland GmbH

  • Introducing the Group Office client
  • Coordinating and ensuring communication between the OEM, VW and the service providers
  • Error analysis, resolution, and documentation
  • Supporting the technical implementation
  • Planning and executing the rollout
  • Using MS Office
  • Working with the Group Office client
Jun 2019 - Aug 2020
1 year 3 months

Product Owner

Volkswagen AG

  • Further development of an online used-car platform
  • Communication with stakeholders
  • Prioritization of increments
  • Managing the backlog and creating user stories
  • Using Salesforce
  • Using Atlassian Confluence and Jira
  • Using Nagios
  • Using Postman
  • Working with Scrum
  • Using XML, XSD, REST and SOAP
Apr 2019 - Jun 2019
3 months

Product Owner

Volkswagen AG

  • Ensuring the go-live of ID. Prebooking
  • Coordinating development service providers
  • Coordinating and ensuring communication between the OEM, markets and the development team
  • Error analysis, resolution, and documentation
  • Supporting the technical implementation
  • Using Atlassian Confluence and Jira
  • Using MS Office
Feb 2019 - Apr 2020
1 year 3 months

Technical Market Support

Volkswagen AG

  • Operational support for an online used-car platform
  • Performing second-level support tasks according to ITIL
  • Error analysis, resolution, and documentation
  • Ticket management
  • Coordinating development service providers for issue resolution
  • Conducting alignment meetings with international markets
  • Supporting markets with new requirements
  • Setting up and analyzing system monitoring
  • Using Salesforce
  • Using Atlassian Confluence and Jira
  • Using Nagios
  • Using Postman
  • Working with Scrum
  • Using XML, XSD, REST and SOAP
Jun 2018 - Feb 2019
9 months

Application Management

Edeka Digital GmbH

  • Performing first- and second-level support tasks
  • Error analysis and documentation for software vendors
  • Coordinating new system requirements
  • Creating manuals and training materials
  • Monitoring systems and preparing presentations
  • Using Atlassian Confluence
  • Using the Concludis applicant management system
  • Using Lotus Notes
  • Using MS Office
  • Modeling with BPMN
  • Using the technology checklist by Best and Weth
  • Using MS Visio

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Retail (3 years), Automotive (3 years), Telecommunication (2 years), Information Technology (1 year), Healthcare (0.5 years), and Manufacturing (0.5 years).

Retail
Automotive
Telecommunication
Information Technology
Healthcare
Manufacturing

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (7.5 years), Product Development (6 years), Project Management (5.5 years), Customer Service (2 years), Operations (1 year), and Business Intelligence (0.5 years).

Information Technology
Product Development
Project Management
Customer Service
Operations
Business Intelligence

Summary

You get an expert in digital products with over ten years of experience as an IT consultant, strategist, and implementer. I'm a sports-loving computer scientist with strong social skills.

I stand out for my meticulous and transparent working style and my high energy level. I deliver visible results in developing and implementing digital products and services.

Thanks to my many years of experience, I've faced many situations and there's no problem that can't be solved.

With me you gain a strategic partner on equal footing.

Skills

  • Agility (Scrum, Kanban, Design Thinking & Sprints)
  • Product Management
  • Project Management (Agile And Traditional)
  • Objectives And Key Results (Okrs)
  • Lean Startup And Lean Management
  • Rollout Management
  • Business Process Analysis
  • Development And Implementation Of Digital Business Models, Products, And Services
  • Team Leadership Experience
  • Structured And Harmonious Working Style
  • Practical Experience From Numerous It Projects
  • Communicative, Consistent, Open-minded
  • Dedicated, Results-oriented
  • Responsible, Self-organizing
  • Methodological Competence, Punctuality
  • Google Docs
  • Ms Office
  • Ms Project
  • Salesforce
  • Sql
  • Process Mining
  • Spryker
  • Webflow
  • Slack
  • Trello
  • Asana
  • Shopify
  • Wordpress
  • Elastic Search
  • Agile Development With Scrum
  • Atlassian Confluence / Jira
  • Waterfall Development
  • Soap Ui / Postman
  • Bpmn
  • Gantt Project
  • Xentral Erp Business

Languages

German
Native
English
Advanced
Spanish
Elementary

Education

Sep 2013 - Mar 2017

FH Flensburg

Bachelor of Science · Business Informatics · Flensburg, Germany

Aug 2008 - Jun 2011

Möhle und Braker Datentechnik

IT specialist in system integration · Ehndorf, Germany

Certifications & licenses

Celonis Business & Data Analyst

Itamar Gilad Lean Productmanagment

Product Masterclass Product Masterclass

Salesforce Salesforce Certified Administrator

Scrum Master Professional Scrum Master I

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Patrick based?

Patrick is based in Hamburg, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Patrick speak?

Patrick speaks the following languages: German (Native), English (Advanced), Spanish (Elementary).

How many years of experience does Patrick have?

Patrick has at least 8 years of experience. During this time, Patrick has worked in at least 4 different roles and for 13 different companies. The average length of individual experience is 1 year and 6 months. Note that Patrick may not have shared all experience and actually has more experience.

What roles would Patrick be best suited for?

Based on recent experience, Patrick would be well-suited for roles such as: Product Owner, IT Project Manager / Product Owner, Technical Market Support.

What is Patrick's latest experience?

Patrick's most recent position is Product Owner at Telefonica Deutschland GmbH.

What companies has Patrick worked for in recent years?

In recent years, Patrick has worked for Telefonica Deutschland GmbH, Detlev Louis Motorrad-Vertriebsgesellschaft mbH, The Quality Group GmbH, Edeka Digital GmbH, and Happybrush GmbH.

Which industries is Patrick most experienced in?

Patrick is most experienced in industries like Retail, Automotive, and Telecommunication. Patrick also has some experience in Information Technology (IT), Tourism and Hospitality, and Healthcare.

Which business areas is Patrick most experienced in?

Patrick is most experienced in business areas like Information Technology (IT), Product Development, and Project Management. Patrick also has some experience in Customer Service, Operations, and Business Intelligence.

Which industries has Patrick worked in recently?

Patrick has recently worked in industries like Retail, Telecommunication, and Automotive.

Which business areas has Patrick worked in recently?

Patrick has recently worked in business areas like Information Technology (IT), Project Management, and Product Development.

What is Patrick's education?

Patrick holds a Bachelor in Business Informatics from FH Flensburg.

Does Patrick have any certificates?

Patrick has 5 certificates. Among them, these include: Celonis Business & Data Analyst, Itamar Gilad Lean Productmanagment, and Product Masterclass Product Masterclass.

What is the availability of Patrick?

Patrick is immediately available full-time for suitable projects.

What is the rate of Patrick?

Patrick's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Patrick?

To hire Patrick, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
Market avg: 910-1070 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.