Patrick M.
Product Owner
Experience
Product Owner
Telefonica Deutschland GmbH
Project goal: Service management
- Optimization of processes
- Introduction of an agile way of working
- Introduction and configuration of Atlassian Jira
- Introduction and configuration of Atlassian Jira
- Coordination of request management
- Establishment and management of internal projects
Tasks / Responsibilities:
- Prioritizing features
- Coordination with stakeholders / business unit
- Managing the backlog and creating user stories
- Managing the budget
- Coordinating a Scrum team
Methods / Technologies:
- Atlassian Jira / Confluence
- Microsoft Teams
- Scrum
- Kanban
Product Owner
Detlev Louis Motorrad-Vertriebsgesellschaft mbH
Project goal: Further development of the webshop
- Improvement and reimplementation of Elastic Search
- Development of the new store louis.es
- Development of various features (product review)
Tasks / Responsibilities:
- Prioritizing features
- Coordination with stakeholders / business unit
- Managing the backlog and creating user stories
- Managing the budget
- Coordinating a Vietnamese development team
- Development according to corporate identity and UI / UX
Methods / Technologies:
- Atlassian Jira / Confluence
- Spryker
- Microsoft Teams
- Scrum
- Kanban
Product Owner
The Quality Group GmbH (brands like ESN, Fitmart, Foodist, More Nutrition, Got7)
Project goal: Further development of the ERP system
Tasks / Responsibilities:
- Prioritizing features
- Coordination with stakeholders / business unit
- Managing the backlog and creating user stories
- Managing the budget
Methods / Technologies:
- Atlassian Jira / Confluence
- Microsoft Teams
- Kanban
Product Owner
Edeka Digital GmbH
Project goal: Cloud migration of edeka.de
Tasks / Responsibilities:
- Prioritizing features
- Coordination with stakeholders / business unit
- Managing the backlog and creating user stories
- Managing the budget
- Development according to corporate identity and UI / UX
Methods / Technologies:
- Atlassian Jira / Confluence
- Microsoft Teams
- Scrum
Product Owner
Happybrush GmbH
Project goal: Development of an adult and a kids app to track brushing behavior
Tasks / Responsibilities:
- Prioritizing features
- Coordination with stakeholders
- Managing the backlog and creating user stories
- Managing the budget
- Coordinating service providers
- Development according to corporate identity and UI / UX
Methods / Technologies:
- Atlassian Jira / Confluence
- Microsoft Teams
- Scrum
IT Project Manager / Product Owner
Das Geld hängt an den Bäumen gGmbH
Project goal: Implementation of an ERP system
Tasks / Responsibilities:
- Coordinating and implementing the ERP systems
- Project planning and report creation
- Integrating various third-party systems (e.g., Shopify)
- Development in line with corporate identity and UI/UX
Methods / Technologies:
- Xentral ERP
IT Project Manager / Product Owner
ahead GmbH
Project goal: Implementation of an ERP system
Tasks / Responsibilities:
- Coordinating and implementing the ERP systems
- Project planning and report creation
- Integrating various third-party systems (e.g., Shopify)
- Coordinating international service providers
- Development in line with corporate identity and UI/UX
Methods / Technologies:
- Xentral ERP
IT Project Manager / Product Owner
Bosch Rexroth AG
Project goal: Visualization of the order-to-cash process
Tasks / Responsibilities:
- Data provisioning and cleansing
- Visualizing the process in Celonis
- Deriving measures
Methods / Technologies:
- Celonis
- SAP
IT Project Manager / Product Owner
kitchen guerrilla GmbH
Project goal: Implementation of an ERP system
Tasks / Responsibilities:
- Coordinating and implementing the ERP systems
- Project planning and report creation
- Integrating various third-party systems (e.g., Shopify)
- Development in line with corporate identity and UI/UX
Methods / Technologies:
- Xentral ERP
IT Project Manager / Product Owner
COLLIDE beverages and more GmbH
Project goal: Implementation of a CRM system
Tasks / Responsibilities:
- Coordinating and implementing the CRM system
- Project planning and report creation
- Integrating various third-party systems (e.g., Shopify)
Methods / Technologies:
- Hubspot
Product Owner
Miles & More GmbH
Project goal: Build a CRM system for the service department
Tasks / Responsibilities:
- Communication with stakeholders
- Prioritizing increments
- Managing the backlog and writing user stories
Methods / Technologies:
- Salesforce CRM
- Atlassian Jira / Confluence
- Microsoft Teams
- Scrum
IT Project Manager / Product Owner
Skoda Auto Deutschland GmbH
Project goal: Introduction of the Group Office Client
Tasks / Responsibilities:
- Coordinating and ensuring communication between OEM, VW and service providers
- Error analysis, resolution and documentation
- Support with the technical implementation
- Planning and carrying out the rollout
Methods / Technologies:
- MS Office
- Group Office Client
Product Owner
Volkswagen AG
Project goal: Further development of an online used-car platform
Tasks / Responsibilities:
- Communication with stakeholders
- Prioritizing increments
- Managing the backlog and writing user stories
Methods / Technologies:
- Salesforce
- Atlassian Confluence / Jira
- Nagios
- Postman
- Scrum
- XML, XSD, REST, SOAP
Product Owner
Volkswagen AG
Project goal: Ensuring the go-live of the ID. Prebooking
Tasks / Responsibilities:
- Coordinating development service providers
- Coordinating and ensuring communication between OEM, the markets and the development team
- Error analysis, resolution and documentation
- Support with the technical implementation
Methods / Technologies:
- Atlassian Confluence / Jira
- MS Office
Technical Market Support
Volkswagen AG
Project goal: Ensuring the operation of an online used-car platform
Tasks / Responsibilities:
- Performing 2nd-level support tasks according to ITIL
- Error analysis, resolution and documentation
- Ticket management
- Coordinating development service providers during issue resolution
- Conducting alignment meetings with international markets
- Supporting markets with new requirements
- Setting up and analyzing system monitoring
Methods / Technologies:
- Salesforce
- Atlassian Confluence / Jira
- Nagios
- Postman
- Scrum
- XML, XSD, REST, SOAP
Application Management
Edeka Digital GmbH
Duties / Responsibilities:
- Carrying out first and second level support tasks
- Analyzing errors and documenting them for software vendors
- Coordinating new system requirements
- Creating manuals and training materials
- Monitoring systems and preparing presentations
Methods / Technologies:
- Atlassian Confluence
- Concludis (application management system)
- Lotus Notes
- MS Office
- BPMN
- Checklist for Best and Weth technology
- MS Office
- MS Visio
Summary
You get an expert in digital products with over ten years of experience as an IT consultant, strategist and implementer. I am a sports-loving computer scientist with strong social skills. My meticulous / transparent way of working and high energy level set me apart. I deliver visible results in the development and implementation of digital products and services. Thanks to my many years of experience, I have faced many situations and there is no problem that cannot be solved. With me, you get a strategic partner on equal footing.
Languages
Education
FH Flensburg
Bachelor of Science · Business Informatics · Flensburg, Germany
Möhle und Braker Datentechnik
Apprenticeship · IT Specialist in System Integration · Ehndorf, Germany
Certifications & licenses
Celonis Business & Data Analyst
Celonis
Lean Productmanagment
Itamar Gilad
Product Masterclass
Professional Scrum Master I
Salesforce Certified Administrator
Salesforce
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