Management of the development and launch of a new multilingual content hub for the 50th anniversary collection.
Coordinate CMS module development, design customisations and bug fixes to improve website performance and user experience.
Optimize content management to ensure a consistent and high-quality user experience.
Coordinate online and DOOH campaigns to increase brand awareness.
Continuous maintenance and updating of the content hub to support brand presence and user interaction.
Train new employees in the CMS and introduce them to the tasks and processes in the team.
Increase in brand visibility.
Improving the user-friendliness of the website for end customers.
Increase in sales figures.
Jan 2021 - Dec 2021
1 year
Project Manager / Importer-Support
Das WeltAuto
Successful coordination of the technical and creative team to optimise master features for global markets.
Effective coordination between head office and market to fulfil mutual needs and expectations.
First point of contact for market support requests to provide fast and effective solutions.
Coordinated the development of master features that led to increased market efficiency.
To offer quick solutions for market-specific requirements.
Jan 2021 - Dec 2021
1 year
Project Manager
Volkswagen
Coordinate the development of a holistic campaign for the market launch of a new product (AutoAbo) with a focus on the landing page incl. configurator, display ads and social ads.
Successful management of DCO campaigns with Orca to increase the conversion rate.
Responsibility for targeted content customisation for various subpages of volkswagen.de.
Successful market launch.
Generate awareness for new products.
Increase the conversion rate for existing products.
Jan 2020 - Dec 2020
1 year
Hamburg, Germany
Project Manager / Process Optimization / Content Manager
Volkswagen Véhicules Utilitaires France
Optimization of internal processes for the effective distribution of resources and tasks within the team.
Coordinating with external agencies to successfully implement campaigns.
Investigating and planning the implementation of new website features to improve the user experience.
Development of new content formats.
Development and planning of the editorial plan, coordination of implementation by the creative team and quality control of the finished posts.
Research for new content sources.
Implementation of customer feedback in the CMS.
Setting up new showrooms in the CMS.
Increase in team productivity.
Increase in brand interaction.
Jan 2019 - Dec 2019
1 year
Hamburg, Germany
Project Manager / Content Manager / Process Optimization
MINI
Introduction and optimization of new internal and external processes to increase efficiency.
Coordination of the development of master campaigns for new products consisting of landing page & newsletter.
Management of the development of campaign landing pages for mini.com.
Successful handover of master campaigns to global rollout teams for local adaptation and support of the markets during the rollout.
Development of new page types and content management guidelines.
Content maintenance.
Documentation of existing processes.
Development of new individual product page designs to emphasise the individuality of the brand and individual products.
Optimization and documentation of internal processes to increase efficiency and the flow of information.
Jan 2018 - Dec 2019
2 years
Hamburg, Germany
Project Manager
Volkswagen Nutzfahrzeuge
Process international importer requests for CMS, content and other marketing materials with an average response time of less than 24 hours.
Create and mail a monthly newsletter to inform VWN internal international marketing teams.
Update and maintain website content for After Sales and We Connect in Germany.
Coordinate the redesign and programming of the Spirit of Amarok landing page, including social media and display ad campaign.
Optimize web content to increase user interaction.
Project management for various online marketing campaigns and projects (social ads, display ads, Dealer Master newsletter, Facebook groups, Van Journal).
Efficient support and assistance for importers.
Implement efficient enquiry handling processes to reduce processing time.
Improve website content to enhance the user experience and encourage customer interaction.
Increased customer loyalty through targeted B2C communication.
Development and implementation of B2C awareness campaigns to improve product perception.
Jan 2017 - Present
8 years 11 months
Freelance Project Management & Process Optimization
Self-Employed
Successful management of (online-) marketing projects using classic or agile project management methods with a focus on website relaunches, social media campaigns, configurators and app developments.
Optimization of processes to increase efficiency.
Advising clients and stakeholders to maximise budget utilisation and adherence to timelines.
Managing and controlling project budgets and resources to deliver cost effective solutions.
Coordinate interdisciplinary teams to successfully implement social media and digital marketing strategy.
Jan 2017 - Dec 2018
2 years
Project Manager
Telekom Deutschland
Coordination of the individual process steps from conception to programming of a news app for employees.
Coordinating the development of various groups and tools for the social intranet.
Improving user satisfaction and increasing the interaction rate among employees.
Employee loyalty through interactive exchange and provision of relevant information.
Jan 2017 - Dec 2017
1 year
Hamburg, Germany
Project Manager
IKEA Österreich
Coordination of the development and production of the monthly classic IKEA catalogue, postcards for certain incentives and the weekly IKEA Family and IKEA Business newsletters.
Coordination of the development and programming of a CMS-based landing page for an annual children's colouring competition.
Account management and project management for digital projects including budget, time and resource management and quality management as well as advising the client and managing external service providers and the internal team.
Social media management for Facebook, Instagram, YouTube and Twitter.
Content management: maintenance of content in various content management systems.
Jan 2010 - Dec 2011
2 years
Hamburg, Germany
Management Assistant / Marketing Manager
Comestero Group Deutschland GmbH
Assistant to the management with the additional tasks of order management, logistics and purchasing for the German market.
Planning and realisation of all marketing activities and trade fair appearances for the German market.
Languages
German
Native
English
Advanced
Spanish
Advanced
Dutch
Advanced
Education
Oct 2010 - Sep 2013
FOM Hochschule Für Oekonomie & Management Hamburg
Master of Arts · Marketing & Communications · Hamburg, Germany
Oct 2006 - Sep 2009
University of Applied Sciences Osnabrück
Bachelor of Arts · International Business and Management · Osnabrück, Germany
Certifications & licenses
Certified User Experience Designer
XDI – EXPERIENCE DESIGN INSTITUT
Professional Scrum Master & Professional Scrum Product Owner