Ralf Borchardt
Business Owner of the Central Funding Platform
Experience
Mar 2023 - Present
2 years 11 monthsBerlin, Germany
Business Owner of the Central Funding Platform
BMWK
- Digitization of processes in a complex federal environment to increase the competitiveness of economy
- Supplier management and organizing IT systems development
- Focus on quality assurance and TQM
Dec 2022 - Feb 2023
3 monthsDortmund, Germany
Consultant
Evidia
- Creation of an RFP for MCS – Managed Client Services including comprehensive contract management
- Master Agreement, SOW, Service Description, SLA/KPI Agreement, Governance, Change Processes, Data, Security and IP Protection, and Acceptance
May 2022 - Nov 2022
7 monthsResearcher (Sabbatical)
Scientific Research
- Scientific Research on e-Government, MarTec (Marketing Tech) and Poisson Distribution
Aug 2021 - Apr 2022
9 monthsFrankfurt, Germany
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PAYONE
- Business Process Modelling and Reengineering
- As-is analysis of current processes
- Identification of potentials for standardization and optimization
- Integration with ITIL processes
Sep 2020 - Aug 2021
1 yearBerlin, Germany
PMO Lead in Transition and Transformation
HOWOGE
- Full scale Outsourcing of services
- Contract Management
- Requirements & Change Management
- Supplier Management
- Performance Management
- Coaching
- Ensuring compliance with ITIL prescriptions
Aug 2020 - Sep 2020
2 monthsCotonou, Benin
Consultant
PAC – Port Authority Cotonou
- Review of a complex RfP and requirements analysis, including proposal for contract management
Feb 2020 - Jul 2020
6 monthsParis, France
PhD Candidate
International School of Management (ISM Paris)
- Finalization and defense of PhD Dissertation: "Cultural conflicts and counterstrategies in international IT systems development outsourcing (India vs. Germany)"
- Insights immediately apply to national ventures
Oct 2019 - Jan 2020
4 monthsProject Management
omneva Group GmbH
- Introduction of project and process management across international subsidiaries
- Organizational change management
- Synchronization and standardization
- Cultural change at subsidiaries
- Renewal of leadership principles
- Set up and design of project patterns for large corporations/customers
Mar 2017 - Sep 2019
2 years 7 monthsLindau, Germany
Interim Division Lead Central Services
Stadtwerke Lindau
- Turnaround as well as implementation and enforcement of new leadership principles; modernization of organization; cultural change; change management; soft factors as prerequisites for digitization
- Operational responsibility for budget, team and results
- Crisis management and organizational context
- Transformation of functions to processes including change management and organizational design
- Digitization of processes
- Sourcing/outsourcing and new business models
- Innovation as well as organizational and cultural change of division
- Implementation of service and customer orientation principles
- Re-alignment of team
- New leadership principles
Apr 2016 - Feb 2017
11 monthsStuttgart, Germany
Interim Service Owner MSK
DEKRA
- Global introduction and implementation of MSK toolset as a corporate service standard across 14 national organizations
- International project acquisition in a highly heterogeneous environment
- MSK stands for Mobile Starter Kit, a company-owned tool for the accelerated development of mobile apps
- Creation and positioning of the service compliant to ITIL standards including incident, problem, requirements, change, demand management, and business relationship management
May 2014 - Oct 2014
6 monthsCologne, Germany
RfP Consultant
Gothaer Systems / Navisco
- Evaluation of outsourcing of IT operations
- Full life-cycle until evaluation of supplier offers
- T&C negotiation for FABO
- Preparation of final management proposal
- Supplier and offer management
- Contract and requirements management
Jun 2013 - Feb 2014
9 monthsFrankfurt, Germany
Analyst and Consultant
Deutsche Lufthansa / Navisco
- Consolidation and harmonization of sourcing contracts on a company-wide basis, across all subsidiaries
- Application management and support, operations, project standardization and deployment
- Contract and requirements management
Jan 2013 - Mar 2016
3 years 3 monthsLomé, Togo
Project/Program Manager
TIL / MSC / RBS / LCT
- Ensure timely implementation of adapted new system and processes, encompassing Ship and Yard Planning, Import/Export as well as integration with outside systems
- Integration with third party systems
- Comprehensive project life-cycle: from requirements definition to testing and implementation
- Particular attention lies on Gap analysis and Change Request Management
- Project finalized in budget and time; all quality goals accomplished
Jan 2013 - May 2013
5 monthsHamburg, Germany
Analyst and Consultant
Vattenfall / Navisco
- Development of an initial sourcing strategy for short- to mid-term use in a changing and complex environment, including consolidation goals and requirements
- As-is analysis of current system landscape
- Development of clustering criteria (system L/C, processes and technologies)
- Clustering of systems for common sourcing strategy
- Evaluation of clusters regarding both sourcing ability and market dimension
- Formulation of sourcing strategies for each cluster, including near-shore, on-shore, off-shore
- Re-consolidation of sourcing strategies to address di-synergies and ensure seamless processes
Sep 2011 - Jul 2012
11 monthsKarlsruhe, Germany
Analyst and Consultant
Fiducia
- Define logical and system requirements deriving from existing contracts, including in-depth contract analysis and evaluation in order to improve effectiveness and efficiency of purchasing, service provisioning and contract management
- Task encompassed commercial and legal aspects as well as business modeling techniques (ERD)
Jan 2011 - Dec 2012
2 yearsMarseille, France
Project/Program Manager
TIL / MSC / RBS / Seayard FOS
- Ensure timely implementation of adapted new system and processes, encompassing Ship and Yard Planning, Import/Export as well as integration with outside systems
- Comprehensive project life-cycle: from requirements definition to testing and implementation
Sep 2009 - Sep 2011
2 years 1 monthNew Delhi, India
Liaison Manager / Relationship Manager
Hamburg-Sued Shipping Line / Lufthansa Systems
- Overcome frictions between the German team (100) and the Indian system integrator (150), increase efficiency, smooth cooperation and communication, and overcome cultural barriers
- Onsite trouble shooting, coaching and advising team members, requirements management, and escalation management
- Tools and techniques applied: seminars and workshops, daily operations, personal coaching, leading-by example, influencing through formal and informal nets, and empirical and qualitative analyses and reports
- Insights gained form the basis of PhD dissertation
Feb 2009 - May 2009
4 monthsUlm, Germany
Project Manager
EADS Secure Networks GmbH
- Preparation of a large and complex offer for the operations of a Germany-wide digital network
- Quality Manager and Trouble Shooting
- Preparation, implementation, and check of quality standards in regard to "Technical Operations" and "IT-Systems"
- Balancing and matching of requirements of customer and supplier capabilities
- Analysis of offered products, services, and target groups
- Content check as well as check of structural alignment
- Ensuring consistency with all related modules (Transition, Security, IT-Systems, Service Level Management, Documentation, Test Platform, Organization & Cooperation, Process & Technical Interfaces, Commercial, Legal)
Jul 2008 - Nov 2008
5 monthsGelsenkirchen, Germany
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Sozialwerk St. Georg
- Auditing of RfP process and evaluation of supplier offerings regarding Outsourcing
- Services to be outsourced: Hosting, Managed Client Services, Service Desk
- Development of evaluation matrix and analysis of offerings
- Design of high-level contract structure and negotiation strategy
Apr 2008 - Aug 2008
5 monthsHamburg, Germany
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HanseNet
- Emergency assignment in order to minimize the dramatically increased number of non-planned manual Service Requests
- Substantial cost reduction and improved customer service quality by shortening call time and AHT (Average Handling Time)
- Analysis of shortcomings (both qualitative and quantitative)
- Re-alignment of processes, organizational units, and IT systems
- Identification, ranking, and implementation of required changes
- Identification and analysis of complex long-term IT requirements and strategy
- Preparation and pipelining of short-term IT requirements
Oct 2006 - Mar 2007
6 monthsMontreal, Canada
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Bombardier
- Definition of global approach in regard to Records Management in order to minimize cost and risk from product liability and audit requirements (SOX)
- Identification of weaknesses and ranking of business requirements
- Review of basic requirements towards Record Management systems and processes according to ISO standards and feasibility analysis
- Consolidation and definition of functional and architectural requirements across various business areas
- Analysis of generic and specific IT requirements as a basis for the global RfP, including long-term preservation, archiving, and disaster recovery concepts
- Development of evaluation criteria and preparation for selection of vendor and integrator
Sep 2006 - May 2008
1 year 9 monthsMunich, Germany
Negotiation and Contract Manager
Qimonda AG (Infineon, Siemens)
- Negotiation and Contract Management of complex RfP processes: Outsourcing of SAP hosting services, global Managed Client Services (14,000 clients across 14 countries), and Service Desk
- Negotiation lead and contract management towards vendors and system integrators
- Responsible for full life-cycle of procurement process from RFI/NDA to signed contract
- Governance and escalation procedures
- Corporate Governance
Jun 2006 - Feb 2007
9 monthsGeneva, Switzerland
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OnAir (Joint Venture EADS/SITA)
- RfP preparation and requirements management, including definition of business requirements for service description from scratch: business processes and informational needs (data modeling)
- Evaluation of suppliers and definition of business requirements for billing, settlement, and reconciliation
- Detailed data and process modeling for billing and settlement
- Harmonization of processes and data interfaces with partners
- Current and proposed system analysis, design, development, and integration
- Preparation of RfP for Customer Care & Billing and Reconciliation System from scratch
- Both commercial and technical negotiations, including vendor and scope management
Sep 2003 - May 2006
2 years 9 monthsDüsseldorf, Germany
CEO
envito GmbH
- Introduction and evaluation of new business models in both the private and corporate sector
- Operational services partly based upon own infrastructure
- Trade Sales
Sep 2001 - Dec 2004
3 years 4 monthsHamburg, Germany
CEO
Consultants Unlimited GmbH
- Provision of IT contractors
Jul 2001 - Dec 2011
10 years 6 monthsDüsseldorf, Germany
Member of the Supervisory Board
acoreus Aktiengesellschaft
- Market leader in its segment providing telco services for corporate customers
May 2000 - Jul 2001
1 year 3 monthsDüsseldorf, Germany
Member of the Board of Directors
acoreus Aktiengesellschaft
- Start Up management: scaling from 3 employees up to 120
Jan 2000 - May 2000
5 monthsLübeck, Germany
Designated CEO
Mobile Voice Solutions AG i.G.
- Start-up consultancy for health care solutions
- New solution offering for hospitals: WIFI-based technology integrated with electronic patient files
- Market research and customer analysis
- Review of financial requirements and management alignment
Jan 1999 - Dec 1999
1 yearVienna, Austria
Interim Requirements Manager
UTA – United Telecom Austria
- Set-up and management of organization and processes in the Project Management Office (PMO)
- Design and establishment of all-encompassing effective and efficient requirements and change management processes
- Process design: bottlenecks, prioritization, ranking, conflict and escalation management
- Supplier, contract, scope, and delivery management
- Time-to-market management
- Full life-cycle RfP/RfQ
- Establishment of top level steering committee
Jul 1997 - Dec 1999
2 years 6 monthsHamburg, Germany
Member of the Board of Directors
LINE Consulting AG
- Management and IT consultancy services
Oct 1996 - Dec 1998
2 years 3 monthsEssen, Germany
Manager PMO and Project Manager
o.tel.o
- Design, setup and management of Project Office and project management processes, including document management and delivery management
- Reengineering of Order Management Process to raise fulfillment capacity from 1,000 to 3,000 instances per day
- Design, implementation and management of project management approach and systems integration methodology
- Requirements management: ensure that high-level and complex business requirements be met and implemented in detail
- Current systems evaluation and migration/implementation strategy
- Operational management of interfaces between business departments, IT department and suppliers
- Design, implementation and operational management of long-term operational business requirements management and change management process
- Scope management (versioning and re-versioning of delivery packages), implementation strategy, and re-negotiation
- Coaching of formal sub-project managers and trouble shooting
- Conflict, risk, and escalation management
May 1995 - Sep 1996
1 year 5 monthsHamburg, Germany
Business Analyst and Developer
Hapag-Lloyd
- Operation of current systems interfaces
Dec 1988 - Apr 1995
6 years 5 monthsLondon, United Kingdom
Consultant and Manager Business Process Reengineering
James Martin Associates / Texas Instruments
- Full life-cycle systems development using Information Engineering Methodology (IEM) and I-CASE Tools
- ISP – Information Strategy Planning
- BAA – Business Area Analysis
- BSI – Business System Integration (Design & Development)
- Various projects at the interface between business and IT at Revisuisse (Zurich), Baur Versand (Burgkunstadt), and Hapag-Lloyd (Hamburg)
Oct 1978 - Present
47 years 4 monthsHamburg, Germany
CEO
Horst Borchardt GmbH
- Provision of IT contractors since 1994
- Originally founded as a trading business in 1978
- CEO of the company since 1982
Summary
Ralf Borchardt, Dipl.-Ing.oec., MBA, DBA, PhD Year of birth: 1959 In business since 1978 Ralf Borchardt has filled various business- and IT-related positions since 1988 in
- International Project and Program Management
- Leadership, Coaching and Cultural Change in Digitization and Transition & Transformation Projects; Design Thinking
- Liaison Management, Cross-cultural Management, Multi-cultural Management
- Change Management and Transition/Transformation Management
- Transformation from Functional Design to Process and Solution Orientation
- Team Forming, Re-Alignment of Leadership Principles and Coaching
- Crisis Management
- Project Management Offices (PMO): Set-up and operational Management
- Development of Sourcing Strategies
- Offshoring/Outsourcing/Nearshoring: RfP Management (full life-cycle); Bid Management
- Outsourcing: SAP Hosting, Managed Client Services
- Supplier/Integrator Management
- Negotiation and Contract Management
- Requirements and technical Change Management
- Interim Management
- Business Analysis Techniques and Information Engineering Methodology: BPR – Business Process Reengineering, BPM – Business Process Management, Entity Relationship Diagramming / Data Analysis
- Workshops and Lecturing
- Start-up Support
His core competence is located wherever business and IT integrate – or not. Ralf is familiar with both worlds: management and technology. Customers and colleagues describe him as follows
- Flexible in regard to roles and challenges
- Dedicated to project success only; absolutely free of profile neuroses
- Pragmatic: simply does what needs to be done, from strategy and concepts to operational tasks, from individual to team jobs
- Goal-driven (“fire and forget”) and self-motivated
- “The soft facts are the hard facts”
- Rather integrating than separating
- Vast international travelling is not a constraint.
Skills
- It For Managers
- New Venture Creation / Entrepreneurship
- Project And Change Management
- Multicultural Management
Languages
German
NativeEnglish
AdvancedSpanish
AdvancedFrench
AdvancedEducation
Apr 2015 - Jul 2020
International School of Management
PhD – Doctor of Philosophy in International Business Management · International Business Management · Shanghai, China
Apr 2002 - Mar 2005
International School of Management
DBA - Doctor of Business Administration · Business Administration · Shanghai, China
Jun 1991 - Oct 1994
Graduate School of Business Administration Zurich
MBA - Master of Business Administration · Business Administration · Zürich, Switzerland
...and 1 more
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