Ralf Borchardt - Business Owner of the Central Funding Platform

Q: Where is Ralf based?

Ralf is based in Hamburg, Germany .

Q: What languages does Ralf speak?

Ralf speaks the following languages: German (Native), English (Advanced), Spanish (Advanced), French (Advanced) .

Q: How many years of experience does Ralf have?

Ralf has at least 47 years of experience. During this time, Ralf has worked in at least 22 different roles and for 33 different companies . The average length of individual experience is 1 year and 5 months . Note that Ralf may not have shared all experience and actually has more experience.

Q: What is Ralf's latest experience?

Ralf's most recent position is Business Owner of the Central Funding Platform at BMWK .

Q: What companies has Ralf worked for in recent years?

In recent years, Ralf has worked for BMWK , Evidia , Scientific Research , PAYONE , and HOWOGE .

Q: Which industries is Ralf most experienced in?

Ralf is most experienced in industries like Information Technology (IT) , Professional Services , and Telecommunication . Ralf also has some experience in Transportation and Logistics , Government and Public Administration , and Utility Services .

Q: Which business areas is Ralf most experienced in?

Ralf is most experienced in business areas like Operations , Human Resources (HR) , and Information Technology (IT) . Ralf also has some experience in Strategy and Planning , Project Management , and Customer Service .

Q: Which industries has Ralf worked in recently?

Ralf has recently worked in industries like Information Technology (IT) , Government and Public Administration , and Real Estate .

Q: Which business areas has Ralf worked in recently?

Ralf has recently worked in business areas like Operations , Human Resources (HR) , and Information Technology (IT) .

Recommended expert

Hamburg, Germany

Experience

Mar 2023 - Present

3 years

Berlin, Germany

Business Owner of the Central Funding Platform

BMWK

Digitization of processes in a complex federal environment to increase the competitiveness of economy
Supplier management and organizing IT systems development
Focus on quality assurance and TQM

Dec 2022 - Feb 2023

3 months

Dortmund, Germany

Consultant

Evidia

Creation of an RFP for MCS – Managed Client Services including comprehensive contract management
Master Agreement, SOW, Service Description, SLA/KPI Agreement, Governance, Change Processes, Data, Security and IP Protection, and Acceptance

May 2022 - Nov 2022

7 months

Researcher (Sabbatical)

Scientific Research

Scientific Research on e-Government, MarTec (Marketing Tech) and Poisson Distribution

Aug 2021 - Apr 2022

9 months

Frankfurt, Germany

PAYONE

Business Process Modelling and Reengineering
As-is analysis of current processes
Identification of potentials for standardization and optimization
Integration with ITIL processes

Sep 2020 - Aug 2021

1 year

Berlin, Germany

PMO Lead in Transition and Transformation

HOWOGE

Full scale Outsourcing of services
Contract Management
Requirements & Change Management
Supplier Management
Performance Management
Coaching
Ensuring compliance with ITIL prescriptions

Aug 2020 - Sep 2020

2 months

Cotonou, Benin

Consultant

PAC – Port Authority Cotonou

Review of a complex RfP and requirements analysis, including proposal for contract management

Feb 2020 - Jul 2020

6 months

Paris, France

PhD Candidate

International School of Management (ISM Paris)

Finalization and defense of PhD Dissertation: "Cultural conflicts and counterstrategies in international IT systems development outsourcing (India vs. Germany)"
Insights immediately apply to national ventures

Oct 2019 - Jan 2020

4 months

Project Management

omneva Group GmbH

Introduction of project and process management across international subsidiaries
Organizational change management
Synchronization and standardization
Cultural change at subsidiaries
Renewal of leadership principles
Set up and design of project patterns for large corporations/customers

Mar 2017 - Sep 2019

2 years 7 months

Lindau, Germany

Interim Division Lead Central Services

Stadtwerke Lindau

Turnaround as well as implementation and enforcement of new leadership principles; modernization of organization; cultural change; change management; soft factors as prerequisites for digitization
Operational responsibility for budget, team and results
Crisis management and organizational context
Transformation of functions to processes including change management and organizational design
Digitization of processes
Sourcing/outsourcing and new business models
Innovation as well as organizational and cultural change of division
Implementation of service and customer orientation principles
Re-alignment of team
New leadership principles

Apr 2016 - Feb 2017

11 months

Stuttgart, Germany

Interim Service Owner MSK

DEKRA

Global introduction and implementation of MSK toolset as a corporate service standard across 14 national organizations
International project acquisition in a highly heterogeneous environment
MSK stands for Mobile Starter Kit, a company-owned tool for the accelerated development of mobile apps
Creation and positioning of the service compliant to ITIL standards including incident, problem, requirements, change, demand management, and business relationship management

May 2014 - Oct 2014

6 months

Cologne, Germany

RfP Consultant

Gothaer Systems / Navisco

Evaluation of outsourcing of IT operations
Full life-cycle until evaluation of supplier offers
T&C negotiation for FABO
Preparation of final management proposal
Supplier and offer management
Contract and requirements management

Jun 2013 - Feb 2014

9 months

Frankfurt, Germany

Analyst and Consultant

Deutsche Lufthansa / Navisco

Consolidation and harmonization of sourcing contracts on a company-wide basis, across all subsidiaries
Application management and support, operations, project standardization and deployment
Contract and requirements management

Jan 2013 - Mar 2016

3 years 3 months

Lomé, Togo

Project/Program Manager

TIL / MSC / RBS / LCT

Ensure timely implementation of adapted new system and processes, encompassing Ship and Yard Planning, Import/Export as well as integration with outside systems
Integration with third party systems
Comprehensive project life-cycle: from requirements definition to testing and implementation
Particular attention lies on Gap analysis and Change Request Management
Project finalized in budget and time; all quality goals accomplished

Jan 2013 - May 2013

5 months

Hamburg, Germany

Analyst and Consultant

Vattenfall / Navisco

Development of an initial sourcing strategy for short- to mid-term use in a changing and complex environment, including consolidation goals and requirements
As-is analysis of current system landscape
Development of clustering criteria (system L/C, processes and technologies)
Clustering of systems for common sourcing strategy
Evaluation of clusters regarding both sourcing ability and market dimension
Formulation of sourcing strategies for each cluster, including near-shore, on-shore, off-shore
Re-consolidation of sourcing strategies to address di-synergies and ensure seamless processes

Sep 2011 - Jul 2012

11 months

Karlsruhe, Germany

Analyst and Consultant

Fiducia

Define logical and system requirements deriving from existing contracts, including in-depth contract analysis and evaluation in order to improve effectiveness and efficiency of purchasing, service provisioning and contract management
Task encompassed commercial and legal aspects as well as business modeling techniques (ERD)

Jan 2011 - Dec 2012

2 years

Marseille, France

Project/Program Manager

TIL / MSC / RBS / Seayard FOS

Ensure timely implementation of adapted new system and processes, encompassing Ship and Yard Planning, Import/Export as well as integration with outside systems
Comprehensive project life-cycle: from requirements definition to testing and implementation

Sep 2009 - Sep 2011

2 years 1 month

New Delhi, India

Liaison Manager / Relationship Manager

Hamburg-Sued Shipping Line / Lufthansa Systems

Overcome frictions between the German team (100) and the Indian system integrator (150), increase efficiency, smooth cooperation and communication, and overcome cultural barriers
Onsite trouble shooting, coaching and advising team members, requirements management, and escalation management
Tools and techniques applied: seminars and workshops, daily operations, personal coaching, leading-by example, influencing through formal and informal nets, and empirical and qualitative analyses and reports
Insights gained form the basis of PhD dissertation

Feb 2009 - May 2009

4 months

Ulm, Germany

Project Manager

EADS Secure Networks GmbH

Preparation of a large and complex offer for the operations of a Germany-wide digital network
Quality Manager and Trouble Shooting
Preparation, implementation, and check of quality standards in regard to "Technical Operations" and "IT-Systems"
Balancing and matching of requirements of customer and supplier capabilities
Analysis of offered products, services, and target groups
Content check as well as check of structural alignment
Ensuring consistency with all related modules (Transition, Security, IT-Systems, Service Level Management, Documentation, Test Platform, Organization & Cooperation, Process & Technical Interfaces, Commercial, Legal)

Jul 2008 - Nov 2008

5 months

Gelsenkirchen, Germany

Sozialwerk St. Georg

Auditing of RfP process and evaluation of supplier offerings regarding Outsourcing
Services to be outsourced: Hosting, Managed Client Services, Service Desk
Development of evaluation matrix and analysis of offerings
Design of high-level contract structure and negotiation strategy

Apr 2008 - Aug 2008

5 months

Hamburg, Germany

HanseNet

Emergency assignment in order to minimize the dramatically increased number of non-planned manual Service Requests
Substantial cost reduction and improved customer service quality by shortening call time and AHT (Average Handling Time)
Analysis of shortcomings (both qualitative and quantitative)
Re-alignment of processes, organizational units, and IT systems
Identification, ranking, and implementation of required changes
Identification and analysis of complex long-term IT requirements and strategy
Preparation and pipelining of short-term IT requirements

Oct 2006 - Mar 2007

6 months

Montreal, Canada

Bombardier

Definition of global approach in regard to Records Management in order to minimize cost and risk from product liability and audit requirements (SOX)
Identification of weaknesses and ranking of business requirements
Review of basic requirements towards Record Management systems and processes according to ISO standards and feasibility analysis
Consolidation and definition of functional and architectural requirements across various business areas
Analysis of generic and specific IT requirements as a basis for the global RfP, including long-term preservation, archiving, and disaster recovery concepts
Development of evaluation criteria and preparation for selection of vendor and integrator

Sep 2006 - May 2008

1 year 9 months

Munich, Germany

Negotiation and Contract Manager

Qimonda AG (Infineon, Siemens)

Negotiation and Contract Management of complex RfP processes: Outsourcing of SAP hosting services, global Managed Client Services (14,000 clients across 14 countries), and Service Desk
Negotiation lead and contract management towards vendors and system integrators
Responsible for full life-cycle of procurement process from RFI/NDA to signed contract
Governance and escalation procedures
Corporate Governance

Jun 2006 - Feb 2007

9 months

Geneva, Switzerland

OnAir (Joint Venture EADS/SITA)

RfP preparation and requirements management, including definition of business requirements for service description from scratch: business processes and informational needs (data modeling)
Evaluation of suppliers and definition of business requirements for billing, settlement, and reconciliation
Detailed data and process modeling for billing and settlement
Harmonization of processes and data interfaces with partners
Current and proposed system analysis, design, development, and integration
Preparation of RfP for Customer Care & Billing and Reconciliation System from scratch
Both commercial and technical negotiations, including vendor and scope management

Sep 2003 - May 2006

2 years 9 months

Düsseldorf, Germany

CEO

envito GmbH

Introduction and evaluation of new business models in both the private and corporate sector
Operational services partly based upon own infrastructure
Trade Sales

Sep 2001 - Dec 2004

3 years 4 months

Hamburg, Germany

CEO

Consultants Unlimited GmbH

Provision of IT contractors

Jul 2001 - Dec 2011

10 years 6 months

Düsseldorf, Germany

Member of the Supervisory Board

acoreus Aktiengesellschaft

Market leader in its segment providing telco services for corporate customers

May 2000 - Jul 2001

1 year 3 months

Düsseldorf, Germany

Member of the Board of Directors

acoreus Aktiengesellschaft

Start Up management: scaling from 3 employees up to 120

Jan 2000 - May 2000

5 months

Lübeck, Germany

Designated CEO

Mobile Voice Solutions AG i.G.

Start-up consultancy for health care solutions
New solution offering for hospitals: WIFI-based technology integrated with electronic patient files
Market research and customer analysis
Review of financial requirements and management alignment

Jan 1999 - Dec 1999

1 year

Vienna, Austria

Interim Requirements Manager

UTA – United Telecom Austria

Set-up and management of organization and processes in the Project Management Office (PMO)
Design and establishment of all-encompassing effective and efficient requirements and change management processes
Process design: bottlenecks, prioritization, ranking, conflict and escalation management
Supplier, contract, scope, and delivery management
Time-to-market management
Full life-cycle RfP/RfQ
Establishment of top level steering committee

Jul 1997 - Dec 1999

2 years 6 months

Hamburg, Germany

Member of the Board of Directors

LINE Consulting AG

Management and IT consultancy services

Oct 1996 - Dec 1998

2 years 3 months

Essen, Germany

Manager PMO and Project Manager

o.tel.o

Design, setup and management of Project Office and project management processes, including document management and delivery management
Reengineering of Order Management Process to raise fulfillment capacity from 1,000 to 3,000 instances per day
Design, implementation and management of project management approach and systems integration methodology
Requirements management: ensure that high-level and complex business requirements be met and implemented in detail
Current systems evaluation and migration/implementation strategy
Operational management of interfaces between business departments, IT department and suppliers
Design, implementation and operational management of long-term operational business requirements management and change management process
Scope management (versioning and re-versioning of delivery packages), implementation strategy, and re-negotiation
Coaching of formal sub-project managers and trouble shooting
Conflict, risk, and escalation management

May 1995 - Sep 1996

1 year 5 months

Hamburg, Germany

Business Analyst and Developer

Hapag-Lloyd

Operation of current systems interfaces

Dec 1988 - Apr 1995

6 years 5 months

London, United Kingdom

Consultant and Manager Business Process Reengineering

James Martin Associates / Texas Instruments

Full life-cycle systems development using Information Engineering Methodology (IEM) and I-CASE Tools
ISP – Information Strategy Planning
BAA – Business Area Analysis
BSI – Business System Integration (Design & Development)
Various projects at the interface between business and IT at Revisuisse (Zurich), Baur Versand (Burgkunstadt), and Hapag-Lloyd (Hamburg)

Oct 1978 - Present

47 years 5 months

Hamburg, Germany

CEO

Horst Borchardt GmbH

Provision of IT contractors since 1994
Originally founded as a trading business in 1978
CEO of the company since 1982

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (47.5 years), Professional Services (16.5 years), Telecommunication (13.5 years), Transportation (8 years), Government and Administration (3.5 years), and Utilities (3 years).

Information Technology

Professional Services

Telecommunication

Transportation

Government and Administration

Utilities

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Operations (47.5 years), Human Resources (47.5 years), Information Technology (25 years), Strategy (21 years), Project Management (11.5 years), and Customer Service (10.5 years).

Operations

Human Resources

Information Technology

Strategy

Project Management

Customer Service

Summary

Ralf Borchardt, Dipl.-Ing.oec., MBA, DBA, PhD Year of birth: 1959 In business since 1978 Ralf Borchardt has filled various business- and IT-related positions since 1988 in

International Project and Program Management
Leadership, Coaching and Cultural Change in Digitization and Transition & Transformation Projects; Design Thinking
Liaison Management, Cross-cultural Management, Multi-cultural Management
Change Management and Transition/Transformation Management
Transformation from Functional Design to Process and Solution Orientation
Team Forming, Re-Alignment of Leadership Principles and Coaching
Crisis Management
Project Management Offices (PMO): Set-up and operational Management
Development of Sourcing Strategies
Offshoring/Outsourcing/Nearshoring: RfP Management (full life-cycle); Bid Management
Outsourcing: SAP Hosting, Managed Client Services
Supplier/Integrator Management
Negotiation and Contract Management
Requirements and technical Change Management
Interim Management
Business Analysis Techniques and Information Engineering Methodology: BPR – Business Process Reengineering, BPM – Business Process Management, Entity Relationship Diagramming / Data Analysis
Workshops and Lecturing
Start-up Support

His core competence is located wherever business and IT integrate – or not. Ralf is familiar with both worlds: management and technology. Customers and colleagues describe him as follows

Flexible in regard to roles and challenges
Dedicated to project success only; absolutely free of profile neuroses
Pragmatic: simply does what needs to be done, from strategy and concepts to operational tasks, from individual to team jobs
Goal-driven (“fire and forget”) and self-motivated
“The soft facts are the hard facts”
Rather integrating than separating
Vast international travelling is not a constraint.

Skills

It For Managers
New Venture Creation / Entrepreneurship
Project And Change Management
Multicultural Management

Languages

German

Native

English

Advanced

Spanish

Advanced

French

Advanced

Education

Apr 2015 - Jul 2020

International School of Management

PhD – Doctor of Philosophy in International Business Management · International Business Management · Shanghai, China

Apr 2002 - Mar 2005

International School of Management

DBA - Doctor of Business Administration · Business Administration · Shanghai, China

Jun 1991 - Oct 1994

Graduate School of Business Administration Zurich

MBA - Master of Business Administration · Business Administration · Zürich, Switzerland

...and 1 more

Profile

Created

August 2025

Need a freelancer? Find your match in seconds.

Try FRATCH GPT

Frequently asked questions

Do you have questions? Here you can find further information.

Where is Ralf based?

Ralf is based in Hamburg, Germany.

What languages does Ralf speak?

Ralf speaks the following languages: German (Native), English (Advanced), Spanish (Advanced), French (Advanced).

How many years of experience does Ralf have?

Ralf has at least 47 years of experience. During this time, Ralf has worked in at least 22 different roles and for 33 different companies. The average length of individual experience is 1 year and 5 months. Note that Ralf may not have shared all experience and actually has more experience.

What roles would Ralf be best suited for?

Based on recent experience, Ralf would be well-suited for roles such as: Business Owner of the Central Funding Platform, Consultant, Researcher (Sabbatical).

What is Ralf's latest experience?

Ralf's most recent position is Business Owner of the Central Funding Platform at BMWK.

What companies has Ralf worked for in recent years?

In recent years, Ralf has worked for BMWK, Evidia, Scientific Research, PAYONE, and HOWOGE.

Which industries is Ralf most experienced in?

Ralf is most experienced in industries like Information Technology (IT), Professional Services, and Telecommunication. Ralf also has some experience in Transportation and Logistics, Government and Public Administration, and Utility Services.

Which business areas is Ralf most experienced in?

Ralf is most experienced in business areas like Operations, Human Resources (HR), and Information Technology (IT). Ralf also has some experience in Strategy and Planning, Project Management, and Customer Service.

Which industries has Ralf worked in recently?

Ralf has recently worked in industries like Information Technology (IT), Government and Public Administration, and Real Estate.

Which business areas has Ralf worked in recently?

Ralf has recently worked in business areas like Operations, Human Resources (HR), and Information Technology (IT).

What is Ralf's education?

Ralf holds a Doctorate in International Business Management from International School of Management, a Doctorate in Business Administration from International School of Management, a Master in Business Administration from Graduate School of Business Administration Zurich and a Bachelor in Industrial Engineering from University of Hamburg / Hamburg University of Technology Hamburg-Harburg / Hamburg University of Applied Sciences Bergedorf.

What is the availability of Ralf?

Ralf is immediately available for suitable projects.

What is the rate of Ralf?

Ralf's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.