Eyüp Zengin
IT Project Manager in Real Estate IT
Experience
IT Project Manager in Real Estate IT
BNP Paribas
- Technical Lead for iX-Haus and DocuWare: Oversee implementation, customization, and integration of iX-Haus (real estate management software) and DocuWare (document management and workflow automation platform)
- IT Support and Proximity Technical Lead: Manage IT support operations, ensuring timely issue resolution and close collaboration with end-users for onsite and remote technical assistance
- Responsible for migration of asset management tool: Plan, coordinate, and execute the migration of the enterprise asset management system, ensuring data integrity and minimal downtime
- Stakeholder management and status reporting: Maintain regular communication with stakeholders, delivering comprehensive status reports and aligning on project objectives
- Coordination and validation of security measures within projects: Lead the planning and execution of security protocols, including vulnerability assessments and penetration tests, to ensure robust system defenses
Product Manager in Seeker Pillar
AVIV Group GmbH
- Planning and managing product backlog using SAP Fiori
- Managing stakeholders and anticipating client needs through SAP Solution Manager
- Planning, managing and overseeing the vision of a product utilizing the SAP Activate Methodology
- Consulting the client in all things digital, including website metrics and third party applications leveraging SAP NetWeaver or SAP Process Integration for integrating SAP systems with external digital services
- Overseeing development stages by adopting the SAP Agile Project Framework
- Evaluating product progress at each iteration using enhanced monitoring tools available within SAP Solution Manager for supporting performance tracking and project benchmarking
- Ticket system Jira with SAP integration, ensuring that updates and ticket resolutions are synchronized
- Managing multicloud networking environment (Google Cloud, Azure, AWS) using external tools or custom-developed interfaces connected with SAP system via SAP Gateway or other secure data exchange protocols
Product Owner for Wishlist, Save Search and Contacting Team
immowelt GmbH
- Planning and managing the product backlog to align with strategic goals
- Proactively managing stakeholders and anticipating client needs to ensure satisfaction and project alignment
- Strategically planning, managing, and overseeing the product's vision and requirements to meet business objectives
- Advising the client on digital strategies, including website metrics and third-party application integrations
- Monitoring all stages of development to maintain quality and adherence to timelines
- Assessing product progress and making data-driven decisions at each iteration to refine and improve outcomes
- Maintaining detailed documentation of issues and resolutions within the Jira ticketing system
- Systematically documenting all created processes and software in Confluence for easy access and continuity
- Managing and optimizing the AWS Cloud environment to support scalable and secure operations
Product Manager in Gaming sector
blackHound GmbH – PERSEVERA
- Address issues such as new features and major redesigning of features, characters, and scenarios
- Align expectations between design, technical, and creative teams to meet project objectives
- Approve changes made to game design based on updates and expansion packs
- Articulate a clear vision and establish the foundations for game development
- Assess initial game concepts for creative, technical, and commercial feasibility
- Define common goals, direction, and accountability among staff
- Define effective performance management practices in accordance with company policies
- Define requirements and build solutions by working with the design, art, and technical teams
- Define staff development strategies through coaching and engaging in career discussions
- Drive projects to meet schedules, budget, manpower, and technical quality targets
- Drive solutions to resolve risks on design challenges
- Drive the development of original game concept to ensure that the finished game fulfils the initial goals and more
Project Manager for AEM CMS
Nissan Global
- Planning and managing development cycles
- Technical consulting and workflow optimization
- Integration of scrum processes within a waterfall model environment
- Coordination and release management of milestone packages
- Interdisciplinary communication and alignment with various departments
- Planning and migrating content
- Onboarding new members
- Quality assurance
Product Owner for Local Solutions
IKEA Germany
- Planning and managing development sprints
- Planning and managing the creation of concepts and designs for websites and modules
- Planning, managing and overseeing the development of websites and modules
- Consulting the client in all things digital, including website metrics and third party applications
- Maintenance and extension of existing web solutions
- Development of front-end modules
- Documentation in the ticket system Jira
- Documentation for created processes and software in Confluence
- Managing multicloud networking environment (Google Cloud, Azure, AWS)
Project Manager for AEM CMS
Renault Suisse SA
- Planning and managing development cycles
- Technical consulting and workflow optimization
- Integration of scrum processes within a waterfall model environment
- Coordination and release management of milestone packages
- Interdisciplinary communication and alignment with various departments
- Planning and migrating content
- Onboarding new members
- Quality assurance
Product Manager in Gaming sector
blackHound GmbH – Absinth
- Address issues such as new features and major redesigning of features, characters, and scenarios
- Align expectations between design, technical, and creative teams to meet project objectives
- Approve changes made to game design based on updates and expansion packs
- Articulate a clear vision and establish the foundations for game development
- Assess initial game concepts for creative, technical, and commercial feasibility
- Define common goals, direction, and accountability among staff
- Define effective performance management practices in accordance with company policies
- Define requirements and build solutions by working with the design, art, and technical teams
- Define staff development strategies through coaching and engaging in career discussions
- Drive projects to meet schedules, budget, manpower, and technical quality targets
- Drive solutions to resolve risks on design challenges
- Drive the development of original game concept to ensure that the finished game fulfils the initial goals
- Guide the team in developing the creative style of game designs
- Lead discussions to review and refine game concept based on creative, technical, and commercial considerations
- Lead project reviews to recommend schedule changes, cost, or resource adjustments
- Lead users, technical staff, and management team members to resolve project implementation issues
- Provide leadership to the game production team on game concept
- Resolve problems to mitigate risks and ensure production progress is on schedule
- Review designs to ensure they are aligned with the overall creative vision
- Work with the leadership team to make decisions about deviations from planned approaches or project content
Product Manager for FristSpirit CMS
Robert Bosch GmbH
- Development and implementation of frontend concepts
- Implementation of new frontend designs
- Manual testing of newly developed features
- Technical consulting
- Migrating content
- Documentation of developed solutions
Product Manager in Gaming sector
blackHound GbR
- Address issues such as new features and major redesigning of features, characters, and scenarios
- Align expectations between design, technical, and creative teams to meet project objectives
- Approve changes made to game design based on updates and expansion packs
- Articulate a clear vision and establish the foundations for game development
- Assess initial game concepts for creative, technical, and commercial feasibility
- Define common goals, direction, and accountability among staff
- Define effective performance management practices in accordance with company policies
- Define requirements and build solutions by working with the design, art, and technical teams
- Define staff development strategies through coaching and engaging in career discussions
- Drive projects to meet schedules, budget, manpower, and technical quality targets
- Drive solutions to resolve risks on design challenges and more
Project Manager for FirstSpirit CMS
Hugo Boss AG
- Development and implementation of frontend concepts
- Implementation of new frontend designs
- Manual testing of newly developed features
- Technical consulting
- Migrating content
- Documentation of developed solutions
Freelancer in Web development
Various customers
- Development and implementation of frontend concepts
- Implementation of new frontend designs
- Manual testing of newly developed features
- Technical consulting
- Migrating content
- Documentation of developed solutions
Employee at IT department
Frankfurt University of Applied Sciences
- ITIL v3 process manager for one year
- ITIL v3 incident manager for three years
- ITIL v3 first level support and second level support for two years
- Responsible for planning and implementing processes
- Designing processes that are efficient, effective, and adaptable
- Regular monitoring of process performance against key performance indicators and critical success factors
- Identified areas for process improvement
- Ensuring compliance of processes with internal and external policies, standards, and regulations
- Engaging with stakeholders to understand their needs and expectations
- Immediate classification of customer inquiries and determining if issues can be solved directly or must be forwarded
- Creation of meaningful support tickets and responsibility for complete documentation in the customer database
- Ensuring internet and database connections
- Error analysis and troubleshooting
- Communication with employees and customers
- Classifying requests forwarded by first level support and processing them systematically
- Informing customers about solutions by phone or in writing
- Forwarding unsolvable problems to responsible departments or third level support
- Acting as interface between first level support and other departments
- Maintaining knowledge databases containing solutions to common problems
- Providing further training to first level support employees when required
Summary
I am 32 years old and an Senior Product Manager / Product Owner with deep knowledge in agile Software projects.
Throughout my career in the area of Product, I've honed my ability to collaborate with cross-functional teams, gather and interpret user feedback, and develop roadmaps that prioritize both short-term deliverables and long-term visions. My expertise in specific software/tools such as JIRA, Confluence, Trello and many others including my adaptability to ever-changing market landscapes have allowed me to deliver results consistently, irrespective of the project's scope or complexity and also to mitigate product risks.
Skills
Agile Leadership And Collaboration
Priority Management
Negotiation
Decision-making
Strategic Vision
Customer-centricity
Resilience
Communication
Empathy
Leadership
Efficiency
Creativity
Teamwork
Listening
Build And Maintain Relationships
Scrum
Agile Methodologies
Product Roadmapping
Sap Fiori
Sap Solution Manager
Sap Activate Methodology
Sap Netweaver
Sap Process Integration
Stakeholder Management
Project Management
Mvp Development
User Story Mapping
Customer Journey Mapping
Okr
Data Analysis
Conversion Rate Optimization
Kanban
Crm Systems
Jira
Confluence
Trello
Slack
Microsoft Teams
Google G Suite
A/b Testing
Web Analytics
Ux/ui Principles
Responsive Design
Figma
Adobe Photoshop
Aws
Google Cloud
Microsoft Azure
Restful Apis
Vue.js
React
Seo
Airship
Languages
Education
Frankfurt University of Applied Sciences
B.Sc. in Information Technology · Information Technology · Frankfurt, Germany
Certifications & licenses
PRINCE2 Foundation
SAFe
Scrum Master
Scrum PSM I
Scrum PSPO I
Scrum Product Owner
Profile
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