Oversee implementation, customization, and integration of iX-Haus (real estate management software) and DocuWare (document management and workflow automation platform)
Manage IT support operations, ensuring timely issue resolution and close collaboration with end-users for onsite and remote technical assistance
Plan, coordinate, and execute the migration of the enterprise asset management system, ensuring data integrity and minimal downtime
Maintain regular communication with stakeholders, delivering comprehensive status reports and aligning on project objectives
Lead the planning and execution of security protocols, including vulnerability assessments and penetration tests, to ensure robust system defenses
Plan and manage product backlog using SAP Fiori
Manage stakeholders and anticipate client needs through SAP Solution Manager
Plan, manage, and oversee the product vision utilizing the SAP Activate Methodology
Consult the client on website metrics and third-party applications leveraging SAP NetWeaver and SAP Process Integration for integrating SAP systems with external digital services
Oversee development stages by adopting the SAP Agile Project Framework
Evaluate product progress at each iteration using enhanced monitoring tools within SAP Solution Manager to support performance tracking and benchmarking
Ensure ticket system (Jira) updates and resolutions are synchronized via SAP integration
Manage multicloud networking environment (Google Cloud, Azure, AWS) using external tools or custom interfaces connected via SAP Gateway or secure data exchange protocols
Plan and manage the product backlog to align with strategic goals
Proactively manage stakeholders and anticipate client needs to ensure satisfaction and project alignment
Strategically plan, manage, and oversee the product vision and requirements to meet business objectives
Advise the client on digital strategies, including website metrics and third-party application integrations
Monitor all stages of development to maintain quality and adherence to timelines
Assess product progress and make data-driven decisions at each iteration to refine outcomes
Maintain detailed documentation of issues and resolutions in the Jira ticketing system
Document all processes and software in Confluence for continuity
Manage and optimize the AWS Cloud environment to support scalable and secure operations
Address new features and major redesigns of features, characters, and scenarios
Align expectations between design, technical, and creative teams to meet objectives
Approve changes to game design based on updates and expansion packs
Articulate a clear vision and establish foundations for game development
Assess game concepts for creative, technical, and commercial feasibility
Define common goals, direction, and accountability among staff
Define performance management practices according to company policies
Define requirements and build solutions with Design, Art, and Technical teams
Define staff development strategies through coaching and career discussions
Drive projects to meet schedules, budgets, manpower, and quality targets
Resolve design challenges and mitigate risks
Drive the development of original game concepts to ensure goals are fulfilled
Plan and manage development cycles
Provide technical consulting and workflow optimization
Integrate scrum processes within a waterfall environment
Coordinate release management of milestone packages
Facilitate interdisciplinary communication and department alignments
Plan and migrate content
Onboard new team members
Conduct QA
Plan and manage development sprints
Plan and manage the creation of concepts and designs for websites and modules
Oversee the development of websites and modules
Consult the client on website metrics and third-party applications
Maintain and extend existing web solutions
Develop front-end modules
Document tasks and processes in Jira
Document created processes and software in Confluence
Manage multicloud networking environments (Google Cloud, Azure, AWS)
Plan and manage development cycles
Provide technical consulting and workflow optimization
Integrate scrum processes within a waterfall environment
Coordinate release management of milestone packages
Facilitate interdisciplinary communication and department alignments
Plan and migrate content
Onboard new team members
Conduct QA
Address new features and major redesigns of features, characters, and scenarios
Align expectations between design, technical, and creative teams to meet objectives
Approve game design changes based on updates and expansion packs
Articulate a clear vision and establish foundations for game development
Assess game concepts for creative, technical, and commercial feasibility
Define common goals, direction, and accountability among staff
Define performance management practices according to company policies
Define requirements and build solutions with Design, Art, and Technical teams
Define staff development strategies through coaching and career discussions
Drive projects to meet schedules, budgets, manpower, and quality targets
Resolve design challenges and mitigate risks
Guide the team in developing creative game designs
Lead discussions to review and refine game concepts based on multiple considerations
Lead project reviews to recommend schedule, cost, or resource adjustments
Lead resolution of implementation issues with stakeholders
Provide leadership to the game production team
Ensure production progress by resolving risks and alignment
Develop and implement frontend concepts
Implement new frontend designs
Manually test newly developed features
Provide technical consulting
Migrate content
Document developed solutions
Address new features and major redesigns of features, characters, and scenarios
Align expectations between design, technical, and creative teams to meet objectives
Approve game design changes based on updates and expansion packs
Articulate a clear vision and establish foundations for game development
Assess game concepts for creative, technical, and commercial feasibility
Define common goals, direction, and accountability among staff
Define performance management practices according to company policies
Define requirements and build solutions with Design, Art, and Technical teams
Define staff development strategies through coaching and career discussions
Drive projects to meet schedules, budgets, manpower, and quality targets
Resolve design challenges and mitigate risks
Develop and implement frontend concepts
Implement new frontend designs
Manually test newly developed features
Provide technical consulting
Migrate content
Document developed solutions
Develop and implement frontend concepts
Implement new frontend designs
Manually test newly developed features
Provide technical consulting
Migrate content
Document developed solutions
Act as ITIL v3 process manager for 1 year and incident manager for 3 years
Provide 1st and 2nd level support for 2 years
Plan and implement efficient, effective, and adaptable processes
Monitor process performance against KPIs and critical success factors
Identify areas for process improvement
Ensure compliance with policies, standards, and regulations
Engage with stakeholders to understand needs and expectations
Classify and forward customer inquiries, create meaningful support tickets
Document all support activities in the customer database
Ensure internet and database connectivity, perform error analysis and troubleshooting
Communicate with employees and customers and maintain knowledge databases
Train first level support employees
I am 32 years old and an Senior Product Manager / Product Owner with deep knowledge in agile Software projects.
Throughout my career in the area of Product, I've honed my ability to collaborate with cross-functional teams, gather and interpret user feedback, and develop roadmaps that prioritize both short-term deliverables and long-term visions. My expertise in specific software/tools such as JIRA, Confluence, Trello and many others including my adaptability to ever-changing market landscapes have allowed me to deliver results consistently, irrespective of the project's scope or complexity and also to mitigate product risks.
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