Recommended expert

Stephan Gindert

Project Associate

Stephan Gindert
Berlin, Germany

Experience

Oct 2024 - Present
1 year 4 months

Project Associate

Atruvia AG

  • The client is developing the GENO Process Portal application together with the BVR. During development, the strategic direction of the new operating model and the requirements of the other process suppliers are taken into account. In the target state, the application helps banks increase transparency and control processes and process solutions. For service providers, it creates a development and sales platform.

  • Design of the GENO Process Portal application

  • Support in the functional design of the GENO Process Portal application

  • Support in the process integration of the application

  • Team size: 10 members

  • Domain applications and process management tool: ADONIS NP

  • System environment: Agree21, JIRA, Confluence

Jul 2024 - Dec 2024
6 months

Interim Manager, Head of Organization Department

Private and Commercial Bank

  • Interim management of the team. During this time, the bank was undergoing a special audit by BaFin. Besides leading and further developing the team, the main focus was, taking the findings into account, on optimizing the written order (sfO) and supporting the organization in implementing the BAIT requirements and preparing for DORA requirements.

  • Team lead

  • Responsible for developing and promoting team spirit

  • Responsible for setting goals and coordinating tasks within the team

  • Support for the new team lead in taking over the team

  • Optimization of policies and processes for the written order (sfO)

  • Support in building the information network

  • Support in answering various questions about MaRisk and BAIT

  • Team size: 8 members

  • Domain applications and process management tool: Signavio

  • System environment: Agree21, JIRA

Jun 2024 - Present
1 year 8 months

Project Manager

Investment and Asset Management Company

  • The group is moving towards a modern, process-oriented written order. As part of the implementation, the existing set of instructions is analyzed and evaluated with the goal of agreeing on and rolling out an efficient document and process architecture with the stakeholders.

  • Analysis of the existing document structure

  • Analysis of the existing processes

  • Agreeing on the target architecture

  • Creating principle documents and processes

  • Training the employees

  • Team size: approx. 5 members

  • Domain applications and process management tool: BIC Cloud

Sep 2023 - Apr 2024
8 months

Project Associate

Specialized Institute for Real Estate Financing

  • The institute aims to integrate ESG goals into the existing internal control system (ICS). In the first step, the existing ICS categories are to be analyzed and harmonized with ESG in coordination with the stakeholders.

  • Analysis of the existing processes

  • Conducting ICS assessments

  • Support in designing the ICS

  • Identifying conflicts between strategies, policies, and processes

  • Conducting process management training

  • Team size: approx. 5 members

  • Domain applications and process management tool: BIC Process Design

Nov 2022 - May 2024
1 year 7 months

Project Associate

REWE Group

  • Support in designing and rolling out the EAM application for process management in the context of the SAP S4/Hana migration.

  • Support in analyzing the existing processes

  • Support in customizing the EAM application

  • Communication and coordination with all stakeholders in the development process

  • Team size: approx. 100 members

  • Domain applications: EAM Hexagon

  • System environment: JIRA, Confluence, SAP MM, SAP CRM

Jun 2022 - Present
3 years 8 months

Managing Director

Anchortree UG

  • Anchortree aims to make a positive contribution to SDG 17 through its business activities. Our focus is on (13) climate action, (8) decent work and economic growth, and (15) life on land.

  • Setting up and further developing strategies

  • Onboarding employees

  • Product development from SDG 17 to the sustainability strategy

  • Organizing tree planting events, workshops, and team events

  • Team size: 1-5 employees

  • Process management tools: ADONIS NP, Signavio, iGrafx

Jun 2022 - Aug 2022
3 months

Project Associate

Onlinebank

  • Together with the client, the existing lead-to-cash process was analyzed and designed based on defined KPIs (mainly automation, customer experience).

  • Support in evaluating the existing process

  • Support in evaluating potential automation elements

  • Support in designing the target process

  • Support in ensuring the conformity of the 3 LoD

  • Team size: core team of 5 employees

  • Business applications and process management tool: SAP Signavio

  • System environment: JIRA, Confluence

Mar 2022 - Dec 2022
10 months

Project Associate

iGrafx LLC

  • Support in further developing the BPMN tool, especially regarding the implementation of the financial industry's requirements.

  • Support in analyzing the existing market environment

  • Support in implementing established requirements from the market environment

  • Support in mapping the financial industry's requirements

  • Team size: 10 employees

Mar 2022 - Nov 2022
9 months

Project Associate

Private and Commercial Bank

  • Together with the client, the new interpretation and application notes of BaFin on the Anti-Money Laundering Act (GwG) are compared with the existing payment transaction processes. Then the requirements are integrated into the existing processes and gradually automated.

  • Support in evaluating the interim process

  • Support in evaluating the BCM

  • Conducting gap analyses regarding redundancies and inconsistencies

  • Support in optimizing the existing process

  • Support in automating the existing process

  • Team size: 20 employees

  • Business applications and process management tool: Adonis NP

  • System environment: JIRA/Confluence, SAP FI

Sep 2021 - Jul 2023
1 year 11 months

Subproject Lead

Stock Exchange Operator

  • The group is moving towards a modern, process-oriented, and formally documented structure. As part of implementation, the current processes (IST) are recorded and the existing instruction system is transferred to the process-oriented "SfO". This also includes creating/updating/separating instructing and non-instructing content, approving and publishing the processes, considering regulatory requirements (including MaRisk), identifying and maintaining optimization potentials, and handing over to the process owner.

  • Support in the tool selection process

  • Designing the principles of the formally documented structure

  • Conducting gap analyses regarding redundancies and inconsistencies

  • Designing and integrating the target role concept

  • Ensuring conformity with the 3 LoD

  • Designing and creating job descriptions

  • Designing and integrating risks and controls in Aeneis

  • Support in tool administration

  • Transferring work instructions to Aeneis during process capture workshops

  • Team size: 7 employees

  • Business applications and process management tool: AENEIS

  • System environment: automation tool: Monday

Sep 2021 - Jan 2022
5 months

Project Associate

DZ Bank

  • The client uses a jointly developed application to efficiently connect the external service provider for video identification and the CRM. The application was designed, developed, tested and put into production together with the client.

  • Designing the video identification application

  • Supporting the process integration of the application

  • Designing and coordinating the User Acceptance Test

  • Team size: 6 members

  • Specialist applications and video identification application

  • System environment: JIRA, Confluence

May 2021 - Dec 2021
8 months
Germany

Project Manager

Sparkasse SoestWerl

  • The client uses process management as a strategic tool to visualize and control workflows. As part of designing and implementing the content, method and technical skills for the internal control system and attribute mapping were provided.

  • Designing content mapping and integrating the ICS

  • Converting work instructions into processes in PPS_neo

  • Supporting compliance with the 3 LoD

  • Conducting training sessions

  • Team size: 3 members

  • Process management tool: PPS_neo

Apr 2021 - Jan 2022
10 months

Project Manager

Mittelbrandenburgische Sparkasse - MBS

  • As part of the ongoing digitalization, MBS took early steps to stay future-proof in a changing market environment. The project's goal was to build a target authorization concept and create full transparency over the required and recommended roles for all processes.

  • Project control and project communication

  • Supporting compliance with the 3 LoD

  • Team size: 2 members

  • Process management tool: ibo Prometheus

Feb 2021 - Feb 2021
1 month

Project Manager

GLS Bank

  • The client uses process management as a strategic tool to visualize and control workflows. During the training, participants were taught method skills for converting work instructions into processes in the process management tool ADONIS NP.

  • Designing the training concept for BPMN 2.0

  • Delivering the training

  • Follow-up of the training

  • Team size: 2 members

  • Process management tool: ADONIS NP

Dec 2020 - Dec 2020
1 month

Project Manager

BVG

  • The client uses process management as a strategic tool to visualize and control workflows. During the Signavio training, participants were taught method skills for documentation.

  • Designing the training concept for BPMN 2.0

  • Delivering the training

  • Follow-up of the training

  • Team size: 2 members

  • Process management tool: SAP Signavio

Dec 2019 - Dec 2019
1 month

Project lead

BVG

  • The client relies on process management as a strategic tool to visualize and control workflows. The person responsible for process management should be supported in teaching the Signavio training participants how to switch languages. The second training focus was on the functional differences between EPC and BPMN 2.0.

  • Drafting the training concept for BPMN 2.0

  • Conducting the training

  • Follow-up after the training

  • Team size: 2 members

  • Process management tool: SAP Signavio

Sep 2019 - Apr 2021
1 year 8 months
Hamm, Germany

Project lead

BAG Hamm

  • The bank is moving towards a modern, process-oriented written order. As part of the implementation, the current processes are captured and the existing instructions are transferred to the new "SfO". This also includes creating, updating, and separating mandatory and non-mandatory content, approving and publishing processes, considering regulatory requirements (including MaRisk), capturing and maintaining optimization opportunities, and handing over to the process owner.

  • Support in tool selection

  • Drafting and aligning the policy documents

  • Drafting and agreeing on a modeling convention

  • Developing and aligning a draft process map for the entire bank

  • Performing GAP analyses regarding redundancies and contradictions

  • Developing a concept for an internal control system (ICS)

  • Support for 3 LoD compliance

  • Training sessions for staff

  • Moderating process capture workshops

  • Facilitating workshops for transferring instructions to the new written order

  • Team size: 5 members

  • Process management tool: ADONIS NP

  • System environment: Agree21

Aug 2019 - Jun 2020
11 months
Potsdam, Germany

Project lead

Mittelbrandenburgische Sparkasse in Potsdam / Weberbank

  • As part of its digitalization efforts, MBS set the course early to stay future-proof in a changing market environment. The project's goal was to collect and publish the risks and controls of all processes and create full transparency on required and recommended adjustments.

  • Project coordination and communication

  • Support for 3 LoD compliance

  • Team size: 2 members

  • Process management tool: ibo Prometheus

Apr 2019 - Apr 2019
1 month

Project team member

TeamBank AG

  • As part of reorganizing the organizational unit, TeamBank wants to train the staff in the organizational department not only in process management skills but also in methods. This enabled participants to adapt their facilitation skills to the needs of the department's restructuring.

  • Clarifying TeamBank's individual requirements

  • Conducting the training

  • Follow-up after the training

  • Team size: 3 members

Feb 2019 - May 2019
4 months
Germany

Project member

Landeskreditbank Baden-Württemberg – Förderbank

  • The bank plans to be future-proof and process-oriented in its written order. The project's goal was to identify action and optimization needs, create full transparency on required and recommended adjustments to the written order, and develop a detailed proposal for a reorganization. As part of implementation, the current processes are captured and the existing instructions are transferred to the new UHB.

  • Drafting a process map

  • Reviewing and evaluating the existing written order

  • Identifying improvement opportunities

  • Performing GAP analyses regarding redundancies and contradictions

  • Creating a project plan for implementation

  • Moderating process capture workshops

  • Facilitating workshops for transferring instructions into the new OHB

  • Team size: 5 members

  • Process management tool: SAP Signavio

Nov 2018 - Dec 2018
2 months

Project associate

VW Bank

  • The bank plans to be future-proof and process-oriented in the area of written documentation. The goal of the project was to identify the need for action and optimization and to create full transparency over the required and recommended adjustments to the written documentation.

  • Drafting a process map

  • Reviewing and assessing the existing written documentation

  • Identifying improvement opportunities

  • Conducting gap analyses regarding redundancies and contradictions

  • Creating a project plan for implementation

  • Team size: 5 members

Apr 2018 - Jul 2018
4 months

Project lead

Deutsche Kreditbank AG

  • The bank wants to review and adapt its IT policies based on external audit findings, regulatory requirements, and the parent company's demands.

  • Analyzing stakeholder requirements

  • Designing the target concept

  • Conducting gap analyses regarding redundancies and contradictions

  • Developing and aligning IT policies

  • Team size: 3 members

  • Process management tool: SAP Signavio

Feb 2018 - Dec 2018
11 months

Subproject lead

Debeka Bausparkasse

  • The bank will rely on a modern, process-oriented written documentation system. As part of the implementation, the current processes are captured and the existing instruction system is transferred into the new organizational handbook. This also includes creating, updating, and separating instructional and non-instructional content, approving and publishing processes, considering regulatory requirements (including MaRisk), recording and maintaining optimization opportunities, and handing over to the process owner.

  • Facilitating process capturing workshops

  • Managing the overall process capturing

  • Refining the concept based on new requirements

  • Team size: 4 members

  • Process management tool: ADONIS NP

Jan 2018 - Feb 2018
2 months

Project associate

Deutsche Kreditbank AG

  • As part of implementing process management, the process owners were provided with both software training and the methodological skills to manage their processes.

  • Conducting the training

  • Post-training follow-up

  • Team size: 3 members

  • Process management tool: SAP Signavio

Jan 2018 - Jan 2018
1 month
Remscheid, Germany

Project associate

Stadtsparkasse Remscheid

  • The bank plans to be future-proof and process-oriented in the area of written documentation. The goal of the project was to identify the need for action and optimization and to create full transparency over the required and recommended adjustments to the written documentation.

  • Drafting a process map

  • Reviewing and assessing the existing written documentation

  • Identifying improvement opportunities

  • Creating a project plan for implementation

  • Team size: 3 members

Sep 2013 - Dec 2017
4 years 4 months
Germany

Management Excellence Expert

Commerzbank AG

  • The bank is rolling out an operational excellence initiative group-wide. The goal is to align internal processes with stakeholder needs.

  • Expansion of the lending business in Wealth Management in Bavaria.

  • Process optimization of sales with private and corporate clients.

  • Realignment of sales with international clients.

  • Project manager/subproject manager/PMO/Lean management expert

  • Project control including Six Sigma and Lean Management

  • Supporting leaders and their staff in change processes, including establishing an error culture in their teams

  • Team size: 5 employees

  • Specialist applications and SAP FI, SAP CRM

  • Process management tool ADONIS NP

Summary

Leadership, Specialist and Banking Know-How

Process Know-How

  • Many years of experience in a variety of roles and functions, operational excellence for private and corporate clients, including wealth management
  • Many years of experience in a variety of roles and functions in end-to-end sales for private and corporate clients, especially in lending

Process management in banks

  • Design, including tool selection, of the process-oriented written order
  • Facilitation of process recordings
  • Credit process optimization for individual lending business

Financial Market Regulation

  • Risk-adjusted application of MaRisk guidelines
  • Design of the internal control system (ICS)
  • Risks and controls in the process

Consulting

  • Head of Sales
  • Many years of leadership experience as a management consultant with a focus on training and developing the consulting team

Trade/Retail

  • Software development in the context of S4/Hana migration
  • Process optimization

Process management in various industries, e.g.

  • Public transport
  • Contract manufacturing

Methodology

  • Process management (BPMN 2.0, EPC, UML)
  • Analysis and optimization of business processes according to Lean Six Sigma
  • Design and implementation of business and IT strategies
  • Design and implementation of process architectures
  • Project management methods

Standard Software

  • Domain applications in the areas of lending and payments
  • Domain application for project management
  • Process management/mining tools, e.g. iGrafx, Signavio, Adonis NP, BIC Cloud, ARIS, IBO, pps_neo, Celonis
  • MS Office, MS Project, MS SharePoint, JIRA, Confluence, SAP, JIRA, Confluence

Languages

German
Advanced
English
Advanced

Education

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Bank Clerk (IHK)

Certifications & licenses

Certified Product Owner

Certified Scrum Master

IREB

Prince 2

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