Markus Munk
Projektmanager, Interim Manager, Business Analyst
Experience
Feb 2024 - Jul 2024
6 months Zug, Switzerland
Project Manager
B10 Char AG
- Project management for the construction and operation of a biochar plant in South Africa
- Project planning (tasks, time, and resources), milestone planning, stakeholder management, gap analysis, risk analysis, project documentation, playbooks
- Project controlling including carbon footprint and BC for the construction and operation of the biochar plant
- Selection of the certification company for CO2 certificates and leading the preparation and execution of certification
- Recruitment: Creating profiles for accountants, engineers, and lab staff in coordination with stakeholders
- Monthly reporting including risk analysis to CEOs
Nov 2023 - Jan 2024
3 months Berlin, Germany
Venture Building
Cobee
- Validating the business model for renting out equipped workspaces in the beauty and health sectors
- Executing compliance, data security, development, UX, legal, tax, marketing, and sales
- Developing an omnichannel sales concept for the ramp-up phase
Jan 2022 - Oct 2023
10 monthsProject Manager E-Commerce
Giesecke + Devrient
- Project goal: Building a B2B shop for the new SME segment
- Business analysis of existing corporate processes for large enterprise customers (SAP) and the processes of an acquired startup including their system landscape (PIM system inRiver)
- Gap analysis, conceptualization, documentation (UML), and preparation of new processes
- Coordination with international internal and external top stakeholders from all areas and countries
- Focus on compliance, export control, and tax regulations
- Roadmap, milestone planning, coordination of agile feature and enhancement implementation
- Commissioning including setting up KPIs and transferring to the e-commerce team
- Budget responsibility, reporting, and communication at all levels including C-level
Mar 2020 - Jul 2022
2 years 5 months Berlin, Germany
CEO
LIZ Smart Office GmbH
- Strategic development of the company from MVP status to a rapidly growing company with 150 B2B customers and 80,000 employee licenses
- Strategic further development of the business model and building the departments of sales, marketing, customer success, Dev/Ops, and managing online marketing and sales service providers
- Leading the development of the LIZ IoT desk sensor and the LIZ IoT platform
- Building a strong customer network and a multiplier program
Jan 2019 - Oct 2019
10 monthsInterim Managing Director
Bonnier - Deutsche Wirtschafts-Nachrichten
- Strategic further development of the company with a clear focus on further digitization
- Further development of the paid content offer, journalistic formats, and products in coordination with the editorial team
- Introducing a KPI-driven company and adapting processes and operations
- Reporting to shareholders
Mar 2018 - Dec 2019
10 months Berlin, Germany
Project Manager
Cornelsen
- Developing new CRM processes for sales and recruiting
- Requirements management including gap analysis with sales and marketing, accompanying implementation
- Time and resource planning, stakeholder management, project controlling, workshops
- Project reporting in status and steering committee meetings (C-level)
- Project documentation, creating playbooks, training employees on new processes
Nov 2016 - Jan 2018
1 year 3 monthsProject Manager Introduction of Paid Content
Funkemedien NRW
- Business analysis and development of product and pricing strategy for the introduction of paid content
- Competitive analysis and introduction of reporting structures for content control
- Change management: Process and structure development between editorial, sales, and sales departments
- Task, time, and resource planning, stakeholder management, project controlling, project analyses, audits, risk analyses
Jul 2014 - Oct 2016
2 years 4 months Essen, Germany
Head of Digital Sales
Funkemedien NRW
- Building the digital sales department and implementing digital transformation projects
- Launching the company-wide CRM system and updating and complementing communication channels
- Project manager for the e-paper app and top 10 news apps as well as a competition database with marketing automation
- Establishing agile project management in the organization (sprints, scrum meetings, Jira, etc.)
Aug 2013 - Jun 2014
11 monthsInterim Head of Digital Products Sales BILD Print
Axel Springer SE
- Designing and managing omnichannel activities in retail, wholesale, and online
Jan 2013 - Dec 2015
2 years Berlin, Germany
CEO
Startup Bonuslabel GmbH
- Developing an online customer loyalty system for the FMCG industry
- Developing payment processes for small amounts including BAFIN processing
- Building manufacturer contacts, customer acquisition, developing the online portal
Jan 2011 - Jul 2013
1 year 7 months Hamburg, Germany
Project Manager Lesershop24
Axel Springer SE
- Requirements management and coordination of further developments
- Building processes and marketing tools for AS direct marketing and the WELT group
- Establishing customer care processes with the new media team
- Task, time, and resource planning, project reporting, and project documentation, knowledge management
- Responsibility for operational and further development budgets
Jul 2010 - Dec 2013
2 years 6 months Berlin, Germany
Head of BILD SHOP
BILD Digital GmbH & Co. Kg
- Interim management - Building the e-commerce team including the sourcing department
- Responsibility for sales targets and further development budget
- Selecting the shop platform and building logistics, ID, and payment processes
- Managing print and online media budget
Jan 2007 - Dec 2010
4 years Cape Town, South Africa
Consulting and Project Development
- Conceptualizing, planning, controlling, and executing online projects for Toshiba, MTN, and others
Jan 2003 - Dec 2006
4 years Berlin, Germany
Technical Director
product + concept GmbH
- Building the in-house IT (DevOps, frontend & backend development, QA)
- Consulting, process definition, and requirement definition for customers
- Supply chain management: Customizing supply chains for customers AOL and T-Systems
- Project management and controlling
Jan 1998 - Dec 2004
5 years Berlin, Germany
Head of E-Commerce
product + concept GmbH
- Building the scalable e-commerce platform for Deutsche BP AG
- Supply chain management: Building a new supply chain without intermediate storage
- Designing and implementing omnichannel processes with 1200 BP Express Shops
- Implementing omnichannel consumer actions in BP shops
- Building in-house product management for Deutsche BP and T-Online end-customer shops
- Designing and implementing AOL (process platform for DSL contracts) and T-Systems (procurement)
- Consulting, process definition, and requirement definition (omnichannel concept MediaMarkt)
- Project management and steering committee, budget, and revenue responsibility
Jan 1993 - Dec 1995
2 years New York, United States
Marketing Intern
Calvin Klein
- Assisting in marketing/sales, organizing sales activities
Summary
Experienced project manager with an impressive track record in diverse industries and roles. Extensive experience in project management for both software and industrial plants as well as IoT hardware. Possesses deep expertise in digital transformation and has successfully executed projects for renowned companies like BP, AOL, Deutsche Telekom, Giesecke + Devrient, Axel Springer, and B10 Char AG. Also proven as a strategic and revenue-boosting CEO of startups in the publishing and SaaS sectors.
- Project Management: Planning, controlling, and monitoring projects with a focus on requirement analysis, user stories, epics, risk management, and documentation. Coordination and communication with internal and external stakeholders at all levels
- Sales and Marketing: Building sales departments and designing sales processes and market entry strategies. Conducting online and offline sales activities
- E-Commerce: Setting up and operating online shops and shop teams (B2B/B2C) in various industries
Languages
German
Native
English
Advanced
Italian
Elementary
Education
Oct 1995 - Jun 1999
University of Applied Sciences - Berlin
Diplom Kaufmann (FH) · Business Administration · Berlin, Germany
Hogeschool voor Economics - Amsterdam
International Business & Management Studies · Amsterdam, Netherlands
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