Silvia F. - Agile PM

Go to Website

Frankfurt am Main, Germany

Experience

Mar 2023 - Present

2 years 6 months

Herzogenaurach, Germany

Agile PM

Puma SE

Area: IT, software dev product lifecycle management, agile PM
Steering & managing various software development projects between Puma product management and agile dev teams of external vendors
Communication with all stakeholders
Promoting transparency and focus on project topics
Aligning different business units and external partners
Supporting product managers / product owners in preparing and managing requirements in workshops/tools and using short feedback loops
Supporting hybrid/agile collaboration

May 2022 - Jan 2023

9 months

Bremen, Germany

Scrum Master/Agile Coach

CTS Eventim

Area: IT, webshop development, Scrum Master/Agile Coach
Empowering teams to self-organize in product development, implement and regularly review Scrum processes and values. Supporting PO and promoting agile work in the organization.
Facilitating Scrum events
Preparing and running (cross-team) workshops
Leading team recruiting processes
Onboarding new team members
Promoting Scrum processes
Conducting 1:1 conversations
Working on Eventim’s webshop with six Scrum teams, two of which I supported. Teams focus on different shop areas, one on discovery domain, the other on checkout. The product is very complex, selling tickets in over 20 countries with various country and promoter needs and functionality on many devices. A special challenge is many time-bound requirements tied to specific events (tours, events like the Olympics).

Jan 2022 - Apr 2022

4 months

Berlin, Germany

Agile IT Project Manager

Francotyp-Postalia GmbH

Area: IT, ERP system consolidation and replacement
Agile management of the IT area for the project that consolidated and migrated various local ERP systems used internationally at FP to a cloud ERP system (Oracle NetSuite).
Gathering requirements
Creating user stories
Creating, monitoring and updating project plans
Stakeholder management with partners
Approving work packages
FP One ERP: replacing existing local ERP systems with cloud-based Oracle NetSuite. Challenges included different business processes in country units and a missing unified data model. First, existing processes had to be consolidated and aligned across all business areas. Technical config of the cloud system, its testing and data migration preparation were key parts of the project.

Apr 2021 - Dec 2021

9 months

Stuttgart, Germany

Scrum Master, Agile Coach

Kaiser+Kraft Europa GmbH

Area: IT, ERP system (Enterprise Resource Planning)
Supporting the ERP Scrum team in improving the agile development process
Guiding the change from traditional to agile ways of working
Establishing new, suitable tools and processes, e.g. Jira, Miro
Advising/changing team structure
Supporting team split and later onboarding of a second Scrum Master
Establishing the product owner role in both teams
Promoting an agile mindset (workshops, day-to-day)
Preparing and planning Scrum events and workshops
Shaping collaboration with external development partners & operations
Restructuring the requirement workflow/stakeholder collaboration
Coaching/mentoring leaders and stakeholders to optimize agile work across the organization
Preparing and training for SAFe adoption
Introducing PI planning (SAFe)
Preparing, moderating and following up SAFe events (refinements, PI planning, review, retro)
Coordinating with other RTEs
Improve get more done: As part of the project, the old ERP system based on MS Dynamics AX is replaced. This involves running old and new systems in parallel, gradual migration of country branches, interface adjustments and ongoing development based on current business needs. Countries have strong specific functionalities that must be mapped in the new system, aiming to avoid custom development and handle specifics via configuration.

Nov 2019 - Apr 2021

1 year 6 months

Darmstadt, Germany

Product Owner, Requirements Engineer, Agile Expert

Deutsche Telekom / Reply GmbH

Area: OSS (Operations Support Systems)
PO support in one Scrum team responsible for the interface between existing DT IT and the new Access 4.0 architecture and overall processes
Working in the Nexus team for cross-team coordination in Nexus
Backlog grooming
Support/coaching in applying agile methods in multi-Scrum teams and with other non-agile business units
Developing/implementing a new model for team collaboration (focus on end-to-end use cases)
Content/method collaboration with other business units/external dev partners/DevOps/operations/stakeholders
Planning and running workshops, trainings, ceremonies
Gathering, analyzing and aligning requirements in the team, program and with other DT technical areas
Creating process descriptions and UML sequence diagrams
Developing suitable end-to-end use cases and refinement with teams
Access 4.0 program: developing and implementing a new DT network architecture to deploy and manage network infrastructure with modern cloud technology. The program is run agile with Scrum and the Nexus framework. It includes 10 Scrum teams and the Nexus team, with close cooperation with DT technical areas in many domains.

Aug 2008 - Jun 2019

10 years 11 months

Frankfurt, Germany

(IT) Project Manager – Agile Expert, Lead Solution Designer

Vodafone Germany

Area: retail customer IT solutions and implementation
IT project manager – Agile Expert: led over 25 software development projects, often with budgets of several million € and involving over 30 systems from different vendors. Managed hybrid complex project environments with multiple agile and traditional teams using Scrum, SAFe and LeSS. Took on Scrum Master and Product Owner tasks to support agile transition. Coached to maintain and improve agile processes. Led meetings… traditional & Scrum. Coordinated internal and external, onsite and offshore resources. Delivered projects with strict focus on time and budget.
Lead Solution Designer: translating business requirements into IT language, analyzing processes and system landscapes. Responsible for delivering the best solution in close coordination with development teams, architects, security and requestors to provide a creative, smart and user-friendly solution as quickly and cost-effectively as possible.
Project expert for GDPR (data protection regulation), product launches (Vodafone TV, VTV with Sky, VTV via LTE), product enhancements (new bandwidths), process optimization (SIM delivery), risk management, error analysis, time and budget coordination across project phases
Applying new GDPR rules to permission management (budget €3.5M, role IT project manager – Agile Expert, Lead Solution Designer)
New Address Verification (budget €4.9M, role project manager – Agile Expert)
Customer Permission Management (budget €3.2M, role IT PM, Lead Solution Designer)
SIM Delivery (budget €1.9M, role Lead Solution Designer)
Sky Pay-TV via Vodafone IPTV (budget €5.3M, role IT PM, Lead Solution Designer)
Launch of Vodafone TV (budget €3.6M, role IT PM, Lead Solution Designer)

Oct 2001 - Jul 2008

6 years 10 months

Frankfurt, Germany

IT Project Manager, Lead Solution Designer, Software Developer

Mannesmann Arcor AG

Area: data warehouse and business support systems
Managed over 30 software development projects and led project solution design, responsible for guiding projects with innovative ideas and technical expertise towards fast, user-friendly solutions. Projects in product launches (Business ADSL, VDSL, ARCOR IPTV). Previously a software developer on a BSS component (fixed-network order processing, Lotus Notes, Java, Oracle).
VDSL launch (budget €1.6M, role IT PM, Lead Solution Designer)
ARCOR IPTV launch (budget €1.5M, role IT PM, Lead Solution Designer)

Aug 2000 - Sep 2001

1 year 2 months

Frankfurt, Germany

Software Developer

Andate GmbH

Area: start-up, active in the application service provider market, 130 employees
Implementing an e-business platform for rental software use on mobile and web devices.

Nov 1999 - Jun 2000

8 months

Darmstadt, Germany

2nd Level Support, Administrator

Wella AG

Area: international cosmetics company with approx. €1.6B annual revenue and 12k employees in Germany.
2nd level support and system administration for IBM Lotus Notes applications and servers.

Nov 1997 - Jul 1999

1 year 9 months

Frankfurt, Germany

Marketing Assistant, Software Developer

Consultec GmbH

Area: IT consulting company, client project PVS (private medical billing)
Implementing a content management system for billing communication activities.

Summary

Scrum Master, Agile Coach, RTE coaching & support for agile (Scrum) teams and organizations in agile product development. Many years of practice in agile and hybrid complex environments (scaled frameworks SAFe, LeSS, Nexus). Promoting agile processes for continuous improvement.
Product Owner Taking on the PO role to maximize product value for users and the company. Focus on customer centricity. Close collaboration with stakeholders and dev teams. Discovery, opportunity assessment, prioritization & refinement. Analytical, structured and creative approach. Interested in innovative methods and techniques and have technical understanding.
Certified (agile) Project Manager Over 15 years of expertise in IT project management. More than 50 projects in software development. Previously about 5 years experience as a developer.
Workshop Facilitator / Trainer Planning, running and follow-up of effective, engaging and impactful workshops and trainings. Expertise in design, group dynamics, methods and moderation.
Communication Pro Expert communication and social skills, motivating and goal-oriented engagement with the team and all stakeholders. Acting as the interface between IT and business with an end-to-end view. Proactive, empathetic presence. Fostering self-responsibility and self-management in people and teams.