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Khalid Safee

IT Infrastructure Coordinator

Khalid Safee
Offenbach am Main, Germany

Experience

Oct 2020 - Jun 2024
3 years 9 months
Frankfurt, Germany
On-site

IT Infrastructure Coordinator

SAFEE Technology

  • GfK Data center IT Infrastructure project onsite coordinator (Equinix DC FR2/FR7) training FEs in Equinix DC Carla, FNT, Jira Confluence, ServiceNow (Change/Problem/Incident MGMT), DCIM, ITSM, ITIL
  • Reporting significant incidents as the on-site technical coordinator and initial point of contact for vendor escort and smart hands
  • Utilizing CMDB-GUI, NIQ-Browser, CMDB-Filtering-GUI, OSS-Radar, BigBrother, CheckMK, and TTWOS for 2nd and 3rd level troubleshooting support
  • Maintaining MDF, IDF, computer rooms, and closets; coordinating with service desk, reception, and security for visitor access
  • Managing asset lifecycle including operation, retirement, stocking, and destruction with proper SanDisk procedures
  • Leading footprint data centre optimization and reduction in FR2/FR7; handling network, server, storage, desktop, hosting, IT security, video conferencing, and telephone operations
  • Coordinating server relocations, fibre optics/copper cable preparations, CMDB updates, and stakeholder cooperation
  • Implementing IT infrastructure design, maintenance, configuration, and construction following Dell/HP/Apple ESD safety precautions
  • Single POC for change management network, Star Track, backup & storage, cloud, Linux, Windows, EUS teams & Software Centre installs
  • Successfully completed DC Footprint Reduction Project 2021/2022 and GfK New Hardware DC Refresh Initiative
  • Planning, configuring, and installing Dematic server rooms and switch configurations in Heusenstamm, Wurzburg, Kahl am Main, and Graz Austria
  • Providing on-site media equipment setup for HP, hospitals, manufacturers, and laboratories
  • Ensuring professional rack and cable management following best practices
  • Maintaining up-to-date plant maps accessible to all teams showing technology space and spare locations
  • Offering technical assistance for live events, town halls, forums, streaming, and hybrid events on and off campus
  • Providing second level support for Poly video conferencing systems across multiple time zones
  • Conducting frequent computer room walkthroughs, recording power, cooling, alarm, security threats, and mapping wireless environment and access points
Jan 2017 - Jun 2017
6 months
Frankfurt, Germany
On-site

Senior IT Technical Engineer

Excis Compliance Ltd

  • Monitoring issues, patches, and advisories impacting customer environments
  • Providing 4-hour onsite response coverage and fix-on-failure support under HPE Data-Center Care agreements
  • Installing engineering improvements and firmware updates for covered hardware products
  • Performing scheduled preventative maintenance on data centres and mechanical building systems
  • Delivering level 1 & 2 hardware/software troubleshooting and remote support using IDA and VMware
  • Managing IT projects for Nissan, Ford, Toyota, and Honda dealerships
  • Resolving low level router and switching problems, swapping routers, copying configurations, and uploading new IOS
  • Supporting device lifecycles and predefined firewall ASA configurations
  • Using ITSM and HP Asset Management for PC stock, scrap, evaluation, and new install image builds
  • Upgrading Windows 7 to Windows 10 with SCCM desktop analytics, task sequences, scripting, and error reporting
  • Labeling PCs with HPE asset tags, secure-erasing HDD/SSD, and coordinating disposal certificates
  • Implementing MDM, two-factor authentication, HP digital badge, Office 365, OneDrive, SharePoint, and Intelligent Desktop Assistant for remote sessions
Jan 2014 - Dec 2014
1 year
Seesen, Germany
Remote

EUC Specialist Networks/Systems Engineer

Heinz Ketchup Production

  • Replacing parts for servers, storage, tape drives, and libraries; providing 2nd line remote and desk side support
  • Overseeing IT requests, removing roadblocks, and collaborating with production personnel on IT incidents and issues
  • Acting as a trusted site expert and coordinating activities with third party vendors and offshore support
  • Responding to advanced technical support requests for installation, preventative maintenance, and remedial maintenance under SLAs
  • Participating in site-level disaster recovery, business continuity planning, and CMDB updates
  • Allocating help desk tickets and ensuring parts availability to meet service level agreements
  • Prioritizing and resolving issues based on impact on plant operations
  • Identifying training needs and managing MDF/IDF rebuilds and other infrastructure operations
  • Maintaining site documentation of network, device, and architecture in accessible storage
Jan 2011 - Dec 2013
3 years
Berlin, Germany

Sr. IT Coordinator/Engineer

Operational Dynamics / CNCN Consulting GmbH

  • Planning, directing, and managing daily operations of computer operations department
  • Operating mainframe and peripheral information system equipment and developing equipment usage schedules
  • Leading support personnel to troubleshoot IT issues
  • Implementing policies and procedures for problem identification, documentation, distribution, and resolution
  • Ensuring knowledge upgrade and adoption of new technologies to meet quality standards and client requirements
Jan 2009 - Dec 2010
2 years
Dubai, United Arab Emirates

IT Manager

Shaw International Ltd

  • Monitoring and coordinating IT functions with Milton Keynes, Derby, Baton Rouge, Jubal, and Manama
  • Supervising Dubai branch IT infrastructure, network, servers, JD Edwards, Shaw Vision, ERP, and ITIL processes
  • Managing email account lifecycle, domain group joins, system & network security access, Ghost server, FTP site, archives, and backups
  • Conducting internal audits of access permissions and implementing controls for elevated access and contractor access
  • Supervising daily server data backups and Windows Advanced Server upgrades from 2003 to 2008
Jan 2008 - Dec 2009
2 years
Dubai, United Arab Emirates

IT Systems Administrator

Shaw International Ltd

  • Reporting to US & Europe GSS Regional IT Managers
  • Administering network and systems for Middle East, Asia & Africa regions
  • Monitoring and supporting daily activities of regional IT coordinators
  • Managing LAN/WLAN installation and monitoring
  • Maintaining DC servers, Symantec backup tapes, and Cisco IP phones
Jan 2003 - Dec 2007
5 years
Kabul, Afghanistan

Regional IT/Network Engineer

USAID/REFS/Louis Berger

  • Configuring and maintaining email systems, data backups, and project work with infrastructure manager
  • Troubleshooting network infrastructure and client site issues
  • Maintaining video conferencing equipment, firewalls, routers, switches, bridges, ATA Cisco, VPNs, VTY, VTT, PBX machines, RCST modems
  • Performing a variety of IT field tasks related to server and terminal site management

Summary

I’m responsible for the hardware and software that allows a business to function. I'm in charge for an IT Infrastructure (IT Internal Audit) and Data Center Infrastructure Management, overseeing updates and system testing, hiring, and managing IT Infrastructure Techs, and creating and updating training materials.

Skills

  • Windows Server 2000 / 2003 / 2008 / 2008r2
  • Network Attached Storage System
  • Windows Client 2000 / Xp / Vista / Win 7 / Win 8 / Win 10
  • Vmware Workstation / Player / Fusion
  • Redhat Linux / Appachi Linux
  • Vmware Esx / Esxi
  • Office 97 / 2000 / 2003 / 2007 / 2010 / 2013 / 2016
  • Microsoft Exchange 2000 / 2003 / 2016
  • Outlook In Connection With Exchange
  • Microsoft Sql 2000 / 2003
  • Norton Corporate Antivirus System
  • Microsoft Hyper-v 2008 With Scvm
  • Dell / Hp Servers, Desktops, Laptops
  • Dvb / Dvb Satellite System
  • Veritas Backup Software With Dell Tape Drives
  • Scpc / Scpc Satellite System
  • Windows Server Backup System
  • Point To Point Satellite System
  • Sonicwall Firewall / Cisco Pix Firewall
  • Vpn / Ipsec
  • Cisco Layer 2 Switches & Routers
  • Microsoft Visio
  • Microsoft Isa Server
  • Active Directory Services

Languages

German
Native
English
Advanced

Education

Oct 2016 - Jun 2020

Fern-Fach Hochschule Hamburg

IT-Management · Hamburg, Germany

Oct 1988 - Jun 2000

School of Learning

Abitur

Certifications & licenses

ISO 27001 Certified Auditor

BSI

ITIL Foundation 4

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Khalid based?

Khalid is based in Offenbach am Main, Germany.

What languages does Khalid speak?

Khalid speaks the following languages: German (Native), English (Advanced).

How many years of experience does Khalid have?

Khalid has at least 16 years of experience. During this time, Khalid has worked in at least 7 different roles and for 6 different companies. The average length of individual experience is 2 years and 3 months. Note that Khalid may not have shared all experience and actually has more experience.

What roles would Khalid be best suited for?

Based on recent experience, Khalid would be well-suited for roles such as: IT Infrastructure Coordinator, Senior IT Technical Engineer, EUC Specialist Networks/Systems Engineer.

What is Khalid's latest experience?

Khalid's most recent position is IT Infrastructure Coordinator at SAFEE Technology.

What companies has Khalid worked for in recent years?

In recent years, Khalid has worked for SAFEE Technology.

Which industries is Khalid most experienced in?

Khalid is most experienced in industries like Information Technology (IT), Government and Public Administration, and Professional Services. Khalid also has some experience in Food and Beverage, Manufacturing, and Automotive.

Which business areas is Khalid most experienced in?

Khalid is most experienced in business areas like Information Technology (IT), Operations, and Quality Assurance (QA). Khalid also has some experience in Project Management.

Which industries has Khalid worked in recently?

Khalid has recently worked in industries like Information Technology (IT).

Which business areas has Khalid worked in recently?

Khalid has recently worked in business areas like Information Technology (IT) and Operations.

What is Khalid's education?

Khalid attended Fern-Fach Hochschule Hamburg for IT-Management.

Does Khalid have any certificates?

Khalid has 2 certificates. These include: ISO 27001 Certified Auditor and ITIL Foundation 4.

What is the availability of Khalid?

The availability of Khalid needs to be confirmed.

What is the rate of Khalid?

Khalid's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Khalid?

To hire Khalid, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
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Market avg: 730-890 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.