Khyser (Mohd.) Syed
Life Cycle Infrastructure Network Analyst
Experience
Jan 2024 - Present
1 year 7 months Mannheim, Germany
Life Cycle Infrastructure Network Analyst
Hays AG
- On-site implementation and upgrade of the life cycle infrastructure for a global partner of a Hays customer.
- On-site rollouts for international sites in APAC and AMER.
- Conducted on-site life cycle infrastructure upgrades for sites IN-NDA, IN-MOX, US-CAX, US-MOT, CN-YAN and IN-MOR per client requirements. This included project management, coordination, network design, optimization and planning and deploying redundant OM4, OS2 fiber and redundant power.
- Designed, upgraded and migrated data centers at the above sites, including international travel to the USA and India.
- Led and supervised the network team and provided remote and on-site support for cabling.
- Created network documentation, including L2 and L3 Visio diagrams, IP addressing plans, patch plans, power layouts, bay face layouts, access point layouts, ISP/carrier layouts, data center planning, downtime planning, hardware checklists, device configurations, implementation and test plans and bid assessments.
- Extensive experience with Cisco hardware, including switches (9200, 9300, 9400, 4500, 3850 and 2960 series), WLC (9800, 5505, 3504 and 2800 series APs), ASA (55xx series) and NG Firepower (1010, 1120).
- Maintained documentation including Netbox, PRTG monitoring, RADIUS, DNS, DHCP and KX handover sessions, troubleshooting and training.
- Life Cycle Technical Guide & Control
Jan 2022 - Present
2 years 7 months Neu-Isenburg, Germany
IT Infrastructure Network Analyst
Logicalis GmbH
- Led and managed design and coordination for life cycle IT infrastructure upgrades for a global partner of Logicalis clients.
- Managed international sites across AMER, EMEA and APAC.
- Conducted site surveys and created BOMs and cabling scopes for US-MOT, US-CAM, US-CAX, IN-NDA, IN-MOR, CN-YAN, CN-WXI, DE-NBA and DE-HAM per client needs. This involved L2 and L3 Visio diagrams, IP plans, patch plans, power layouts, bay face layouts, access point layouts, data center planning, DC layouts, hardware lists, device configs, implementation and test plans and bid evaluations.
- Extensive experience with Cisco hardware, including switches 9200, 9300, 9400, 4500, 3850 and 2960, WLC 9800, 5505, 3504, 2800 series APs, ASA 55xx, NG Firepower 1010 and 1120.
Jan 2019 - Dec 2022
4 years Weinheim, Germany
Global IT Infrastructure Analyst Network
Vibracoustic AG & Co. Kg
- Designed and coordinated infrastructure upgrades for new sites: managed upgrades for new locations in the USA, China, Turkey, Romania, Sweden and others (CN-CHQ, US-DET, US-YSH, TR-BEL, TR-BSA) per VC standards. Tasks included L2 and L3 Visio diagrams, IP planning, patch plans, power layouts, bay face layouts, access point layouts, hardware lists, configs, implementation, test plans and handover docs.
- Global WAN migration project: led the global WAN migration rollout and migration. Successfully migrated 53 of 53 Vibracoustic sites from Verizon to new MPLS provider GCX worldwide.
- IS upgrades: performed IS upgrades for DE-HAM. Conducted life cycle IS upgrades for SE-FOR and RO-DEJ.
- Cisco hardware experience: comprehensive experience with Cisco switches (9200, 9300, 9400, 4500, 3850, 2960), WLC (9800, 5505, 3504, 2800 APs), ASA (55xx) and NG Firepower (1010, 1120).
Jun 2015 - Dec 2019
3 years 7 months Breuberg, Germany
Global IT Infrastructure Analyst Network
Trelleborg Vibracoustic Automotive Germany GmbH
- Successfully executed infrastructure upgrades worldwide: performed 9 on-site infrastructure upgrades at various sites, including India (NDA, MOH), Brazil (TAE), China (YAN, SHA, WXI), Frankfurt (DC), Poland (KOM) and Japan (YOK). Projects ranged from small offices to data center moves. Duties included travel, coordination, network design, L2 and L3 Visio diagrams, IP planning, patch plans, power layouts, bay face layouts, hardware lists, configs, implementation and handover docs.
- Coordinated infrastructure hardware upgrades: managed Cisco switch series upgrades for DE-NBG, DE-HAM and TR-CER.
- Previous LAN/WAN support role: provided L2 and L3 support for LAN and WAN in daily operations for 52 Trelleborg Vibracoustic offices worldwide.
- Managed Cisco hardware: switches (4500, 3850, 2960), APs (5505, 3504, 2800) and firewalls (ASA 55xx).
- Zen-Node-Proxy upgrade project: led the Zen-Node-Proxy upgrade with TATA.
- Worked on VC global standards: developed and implemented standards for VLANs, IP schema, local Internet breakouts, guest Wi-Fi and standard network layouts.
- LAN port activation and WAN upgrade: successfully activated LAN ports and upgraded WAN at TBVC sites, migrating from Orange to Verizon.
- Network tools and docs: used IPAM, NetFlow, PRTG, Netbox, DNS, DHCP, RADIUS and ServiceNow ticketing. Coordinated troubleshooting with Verizon, Orange, TATA, DTAG and GCX. Maintained Visio network docs.
Feb 2015 - Jun 2015
5 months Remscheid, Germany
Network Administrator
SANA IT Services GmbH
- Supported, optimized and enhanced Cisco components for Sana Klinikum sites in Remscheid, Düsseldorf and Duisburg.
- Administered Cisco switches 6500, 4500 and 3500 series and WLC.
- Managed ASA 5500 firewalls, Checkpoint R75, Juniper SSG and ISG.
- Upgraded Cisco switch hardware (4507 & 6500 series).
- Maintained network Visio documentation.
May 2014 - Jan 2015
9 months Meerbusch, Germany
Network Administrator – Data Network
IBM Deutschland Mittelstand Services GmbH
- Responsible for L2 and L3 LAN & WAN support in daily operations using Maximo trouble ticket system for about 20 IBM clients.
- Administered Cisco switches 6500, 3700, 3500, 2900 series and WLC.
- Managed HP switches.
- Managed Juniper SSG and ISG firewalls, Checkpoint R75 and Cisco ASA firewalls.
- Network monitoring and status control with Nagios and MRTG.
Nov 2012 - Mar 2014
1 year 5 months Paderborn, Germany
Global IT Network Administrator – GIO CCC Network
Wincor Nixdorf Operation GmbH
- Responsible for L2 and L3 LAN & WAN support in daily CRM and Assyst trouble ticket systems for 120 offices worldwide.
- Managed Nortel/Avaya switches (ERS 2500, 4500, 5500 series and Passport 8010).
- Managed Cisco switches 6500, 4500, 3700, 3500, 2900 series, wireless controllers and APs.
- Managed VPN and security connectivity devices like Nortel NVR1750E, Cisco 836, LANCOM 1721, 1100 and Checkpoint UTM-1 firewalls.
- Managed DNS, DHCP scopes and static IP registration.
- WAN performance analysis with Riverbed Steelhead 1050 and NetFlow Tracker, BT and Singtel reports and monitoring.
- Monitoring tools: Nagios, PRTG, GINA.
- Developed and maintained network Visio docs.
Aug 2011 - Sep 2012
1 year 2 months Kronberg, Germany
Network Administrator
Accenture Dienstleistungen GmbH
- Responsible for installation, configuration, upgrade and management of Cisco routers and switches in data centers.
- Hardware and IOS upgrades on Cisco core and access switches (6500, 4500, 3700, 3500, 2900) and routers (7200, 3600, 2800, 2600).
- Managed security systems: Juniper firewalls, Netscreen, Cisco PIX, Nortel & Juniper VPN gateways, load balancers, Riverbed.
- Developed and maintained network documentation (Visio), DNS, routers, firewalls.
- Network monitoring with performance and load tests and documentation.
- Coordinated with external providers (Deutsche Telekom, Colt, BT & AT&T) for trouble tickets and user helpdesk.
- Provided L2 and L3 support in Remedy ITSM.
- Experience in change management systems – Remedy ITSM.
May 2011 - Jul 2011
3 months Düsseldorf, Germany
LeiBit Migration
Vodafone D2 GmbH
Jul 2010 - Apr 2011
10 months Sulzbach, Germany
Network Support DBWAN Migration - ESC
Vodafone D2 GmbH
- DBWAN network rollout and migration for about 2000 sites.
- Switching and commissioning new circuits, parallel provisioning and hot migration of DBWAN routers.
- Configured Alcatel 7750 SR-12 and 7450 ESS-7 ESARs, Cisco ME 3400, Cisco 800, 1800, 6400 series routers, Nortel routers & Passport.
- Configured and troubleshot access types 1–5, VLANs, epipe, ISAM.
- Used Cramer, NDS, Lotus Notes, 5620 SAM, AMS 5520, Alcatel Lucent, NAM, Epic, Remedy.
Feb 2010 - May 2010
4 months Langen, Germany
Network Tester LAN Center
DFS Deutsche Flugsicherung GmbH
- Responsible for LAN product testing.
- Completed a project analyzing packet loss on a VNswitch 900FX connecting Ethernet and FDDI networks.
- Conducted broadcast and multicast tests using IngoTool and MGEN traffic generators.
- Authored test procedures and packet loss analysis report for VNswitch 900FX.
- Worked with Suse Linux Enterprise Desktop/Server 10 & 11 and Ubuntu 10.04. Used Wireshark, Ethereal.
Jul 2009 - Dec 2009
6 months Bonn, Germany
Project OSN IEI Network Rollout - CQC
T-Systems International Enterprise Services GmbH
- Rolled out the standard network for the Integrated End User Infrastructure (IEI) across about 600 sites.
- Responsible for Quality Control Check (CQC) of LAN access layer 2 and 3 – Cisco 3750G-24 switches.
- Provided L2 and L3 trouble ticket support.
- Troubleshot VLANs, DHCP helper addresses, port security, dot1x and MAB, QoS, voice VLAN, SNMP.
- Developed and maintained network documentation.
- Used NOAH, TSI NET, IEI ROT, Service Navigator frontend, WhatsUp Gold.
Apr 2007 - Jun 2009
2 years 3 months Kronberg, Germany
Network Administrator
Accenture Dienstleistungen GmbH
- Responsible for installation, configuration, upgrade and management of Cisco routers and switches in data centers.
- IOS upgrades on Cisco core and access switches (6500, 4500, 3700, 3500, 2900) and routers (7200, 3600, 2800, 2600, 1800, 800).
- Managed security systems: Juniper firewalls, Netscreen-208, Nortel VPN gateway, Cisco PIX.
- Coordinated and completed campus upgrades for LAN, NTP, VoIP, WLAN and MPLS.
- Developed and maintained documentation (Visio), DNS, routers, firewalls.
- Project coordination for WAN links to new customer branches.
- Network monitoring with tests and documentation.
- Coordinated with providers (Deutsche Telekom, Colt, BT, AT&T, QSC).
- Supported antivirus ePO, VirusScan, system maintenance and updates.
- Provided L2 and L3 support in Peregrine Service Center, Remedy ITSP, ITSM, BMC.
- Experience in change management systems – Remedy ITSP, Peregrine.
Mar 2007 - Mar 2007
1 month Klagenfurt am Wörthersee, Austria
L2 Network Support – NOC
addIT a Siemens Company
- Installed, configured and documented DMZ, WAN, LAN, VPN.
- Provided TAC3 (3rd level) support.
- Administered Cisco network components.
Nov 2005 - Sep 2006
11 months Frankfurt, Germany
Network Administration and End-user Support – TIS – Frankfurt
Credit Suisse TIS
- Provided LAN/WAN administrative and support services.
- Administered, monitored and reported on active/passive network environment.
- Installed, cabled, configured, troubleshot and implemented solutions.
- Phone support, 1st/2nd level support.
- Updated network docs (Visio) and inventory.
- Installed, configured, expanded and managed Cisco routers and switches.
- Managed RSA SecureID and REMAX user access cards/servers for Windows NT 4.1.03.
- Monitored Netscreen firewalls via Juniper NSM.
- Coordinated with Deutsche Telekom, Colt, IPC, Etrali, BT, DeTeWe for orders and incident resolution.
- Replaced Lucent Ascend Remote Access Router MAX 6000 (REMAX) in Frankfurt.
- Migrated frame-relay WAN links to MPLS for CS Private Banking (13 branches).
- Supported network migration from Nokia to Netscreen firewalls.
- Replaced SNA gateways with IP for Deutsche Börse connection.
- Migrated SNA to IP for Para 9 reporting to Deutsche Börse.
- Migrated DKV SNI circuits to IP for Princeton connection.
- Installed and supported new production data center network.
- Assisted in design and installation of network for new Credit Suisse building.
- Monitored network with Spectrum.
- Updated DNS host records using VitalQIP v6.0.
- Handled network and voice issues in Remedy Action Request System v5.01.
- Managed changes with Remedy v6.03.
Dec 2004 - Nov 2005
1 year Kronberg, Germany
Administration of Cisco Components – ATIS - SysSec
Accenture Dienstleistungen GmbH
- Administered Cisco routers and security systems.
- Created and updated network documentation (Visio), DNS, routers, firewalls.
- Coordinated WAN links for new ATIS client branches worldwide.
- Network monitoring with status checks, load and performance tests and documentation.
- Worked with providers Deutsche Telekom, AT&T & Colt for trouble tickets and helpdesk.
- Performed IOS upgrades on various Cisco switches and routers.
- Designed and implemented dynamic routing (RIP & OSPF) with Cisco routers, PIX and Netscreen firewalls.
- Supported ePO VirusScan maintenance and software deployment.
- Familiar with monitoring systems like BigBrother, MRTG, SolarWinds, NetOP, Ethereal and trouble ticketing (Peregrine, Remedy).
Jun 2004 - Present
21 years 2 months Altenstadt, Germany
External Netzwerk Administrator
External Netzwerk Administrator für 5 kleine & mittlegrosse unternehmen
- Installed, configured, maintained and expanded LAN/WAN, DSL, WLAN, routers, Windows OS (XP, 2000), Office, user accounts, email, Outlook, applications, fax servers, UPS software, antivirus programs, printers etc.
- Set up T-DSL Internet using Netgear, Belkin, Billion, Linksys, AVM and Siemens ADSL routers.
- Designed and installed WLAN between two offices 600m apart using Linksys routers and access points.
Jun 2002 - Jun 2004
2 years 1 month Frankfurt, Germany
Network Engineer – ICT Department
Finansbank (Holland) N.V.
- Managed, optimized and enhanced Cisco-based network (WAN, LAN, VLAN, TCP/IP, firewalls, NT, Win2000) and resolved system issues.
- Monitored networks, checked status, utilization and performance, ran regular tests and documented.
- Coordinated with external providers for incidents and installations.
- Built and expanded networks, created configs, acceptance tests, documentation and backups/restores.
Aug 2001 - Nov 2001
4 months Sulzbach, Germany
Intern – TBN_EXT Operator in NMC – IP
Arcor AG & Co.
- Prepared for Cisco certifications (CCNA & CCNP) with router configuration and lab exercises on 6 Cisco routers.
- Monitored IP backbone and LAN after outages and supported network apps, databases, ticketing systems, spectrum management, Linux/Unix and WinNT servers.
Jul 2001 - Jan 2002
7 months Oberursel, Germany
Training Cisco Certified Network Professional (CCNP) – Part 2
Dimension Data
- Network certification (CCNA & CCNP)
- TRN-ICND: Interconnecting Cisco Network Devices – CCNA
- TRN-BSCN: Building Scalable Cisco Networks – Routing
- Workshops on RIP, IGRP, EIGRP, OSPF & BGP
- TRN-BCMSN: Building Cisco Multilayer Switching Networks – Switching
- Workshops on multicast, multilayer switching, VLAN & trunking
- TRN-BCRAN: Building Cisco Remote Access Networks – Remote Access
- Workshops on WAN protocols: PPP, ISDN, DDR, Frame-Relay & X.25; NAT & PAT
- TRN-CIT: Cisco Internetworking Troubleshooting – Support
- Workshop on troubleshooting
- Certification: Cisco Certified Network Professional (CCNP)
Feb 2001 - Jul 2001
6 months Frankfurt, Germany
Training Cisco Certified Network Professional (CCNP) – Part 1
Deutsche Angestellten-Akademie
- PC basics, database fundamentals, OS (Win98, NT & 2K), networking basics, LAN, TCP/IP, internetworking, ISDN.
Mar 1996 - Sep 2000
4 years 7 months Karben, Germany
Engineering Manager and Quality Manager
ROCKFORD Engineering Services (RES) GmbH
- Tested, measured and certified various ISM & IT products in EMC/EMI, product safety and telecom.
- Handled international approvals (CE, FCC, UL, TÜV).
- Produced test reports and certificates.
- Developed test plans and procedures per CISPR, IEC, VDE, EN & FCC standards.
- Built a lab for conducted and radiated emissions, ESD, EFT/B, lightning, immunity and ran the EMC lab independently.
- Designed a 10m open-area test site with a remote 2.5m turntable.
- Implemented a quality management system and prepared for DIN EN 45001 accreditation. RES GmbH certified to EN 45001 by DAR (RegTP) in EMC testing.
- Advised clients and managed projects, offering technical support in product development for EMC compliance.
- Calibrated the test site and maintained instrument calibration records.
- Experience with test instruments like EMC receivers, spectrum analyzers, oscilloscopes, ESD, EFT/B, lightning and safety testers.
Apr 1993 - Jun 1995
2 years 3 months Karben, Germany
Engineering Manager and Quality Manager
ROCKFORD Engineering Services (RES) GmbH
- Tested, measured and certified various ISM & IT products in EMC/EMI, product safety and telecom.
- Handled international approvals (CE, FCC, UL, TÜV).
- Produced test reports and certificates.
- Developed test plans and procedures per CISPR, IEC, VDE, EN & FCC standards.
- Built a lab for conducted and radiated emissions, ESD, EFT/B, lightning, immunity and ran the EMC lab independently.
- Designed a 10m open-area test site with a remote 2.5m turntable.
- Implemented a quality management system and prepared for DIN EN 45001 accreditation. RES GmbH certified to EN 45001 by DAR (RegTP) in EMC testing.
- Advised clients and managed projects, offering technical support in product development for EMC compliance.
- Calibrated the test site and maintained instrument calibration records.
- Experience with test instruments like EMC receivers, spectrum analyzers, oscilloscopes, ESD, EFT/B, lightning and safety testers.
Nov 1992 - Mar 1993
5 months Oberursel, Germany
Sales Manager
Keck und Klassik
- Provided support and customer consultations, created quotes and invoices.
- Developed a customer database and a product database.
- Aligned customer needs with product offerings and quality during client meetings.
Jun 1988 - Jan 1992
3 years 8 months Bengaluru, India
R&D Engineer
VXL Instruments Pvt. Ltd.
- Led a project for a video display terminal type VM 2620 compatible with DEC VT220.
- Designed the mainboard with an 8-bit Z-80 microprocessor and Z-80 peripherals (DART, CTC, PIO). CRT controlled by advanced video display and attribute controllers.
- Developed test tools for mainboard and terminal port testing.
- Authored user and service manuals for VM 2620.
- Trained production staff and service technicians.
- Developed ruggedized terminals VM 1016 R3 & VM 1055 R2 for military and industrial use.
- Led the team.
Jun 1987 - Jul 1988
1 year 2 months Bengaluru, India
Trainee Graduate Apprentice
Bharat Electronics Ltd.
- Worked on 4KW RF system modules (3–25MHz) for military communications.
- Tested the above systems.
- Worked on a microprocessor-based TIDEX (time division telephone exchange).
- Developed a test instrument for the TIDEX power supply.
- Tested TIDEX modules (processor switch, subscriber unit, operator console, power supply).
Mar 1987 - Jun 1987
4 months Bengaluru, India
Service Engineer
General Computers
- Installed and maintained computers, monitors, keyboards and printers.
- Repaired power supplies, motherboards, monitors and keyboards.
- Installed software.
- Provided customer service and phone support.
Summary
- Extensive experience in designing, planning and executing infrastructure upgrades, data center migrations and WAN migrations.
- Skilled in installing, configuring and managing active network components in LAN, MAN and WAN (Layer 1-7), including network security, firewalls, VLANs and wireless LANs.
- Expertise in designing and supporting LAN/WAN networks, programming, in-service tuning and managing LAN and WAN systems.
- Providing 2nd and 3rd level support.
- Proficient with products from CISCO, Nortel/AVAYA, Dell, 3COM, IBM, HP, Compaq, Juniper (Netscreen), Checkpoint, Palo Alto, Riverbed/Steelhead, Polycom, Surface Hub and Mac.
- Strong knowledge of Internet protocols and related service standards, client-server architecture.
- Extensive experience with technologies such as Token-Ring, Ethernet, MPLS, VPN, ISDN, xDSL, SMTP, HTTP, RAS, NetBIOS, NetBEUI, FTP, Telnet, DHCP, DNS, WINS and routing protocols like RIP, HSRP, VRRP, GLBP, IGRP, EIGRP, OSPF, IS-IS, BGP, MPLS, IP-Sec, GRE and SSL.
Languages
German
Native
Hindi
Native
Urdu
Native
English
Advanced
Education
Bangalore University
Bachelor of Engineering · Electrical Engineering · Bengaluru, India
Certifications & licenses
Checkpoint Firewall CCSA
Checkpoint
Checkpoint Firewall CCSE R76
Checkpoint
Cisco Certified Network Associate (CCNA)
Cisco
Cisco Certified Network Professional (CCNP)
Cisco
Cisco Certified Network Professional Enterprise
Cisco
Cisco Certified Specialist – (Enterprise Advance Infrastructure Implementation)
Cisco
Cisco Certified Specialist – (Enterprise Core)
Cisco
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