Project Manager & Portfolio Owner for Infrastructure (Automotive)

Overall coordination of service providers for all infrastructure topics at a new production site under construction in Baden-Württemberg.

Concept and solution design for the following topics:

• Internet connectivity, setup of office communication networks, installation of Wi-Fi in production and administrative buildings, IP address management, password control, time tracking, access control systems, backup concepts, emergency power concept, operating concepts, cost planning, event control, workplace including laptop/mobile/telephony, remote maintenance, print server
• Selection of suitable external service providers and concept design for requirements in the area of "spare parts, repair, on-site service, network and workplace support including on-site system replacement by the service providers"
• Selection of suitable external service providers in facility management and building technology (fiber optic connections, data center infrastructure, cable ducts, etc.)
• Coordination with clients & service providers
• Escalation management, scheduling
• On-site deployment for service meetings and service provider management

• Management of SIEM providers
• Increasing the coverage of systems connected to the SIEM
• Improving the monitoring quality in access monitoring
• Performing checks to ensure quality in access monitoring
• Developing use cases for deterministic detection of security incidents
• Regularly analyzing the usability of use cases based on the current threat landscape and compliance requirements
• Further development of evaluation options for SIEM data sources (Threat Intelligence)
• Further development of incident handling processes for security incidents
• Supporting audits and reviews
• Evaluation and selection of tools for the SOC

L2 & L3 Security Analyst

• Various operational tasks in the SOC (focus on SIEM and IS incident management process)
• Support for the in-house hosted SIEM system (Splunk)
• Analyzing alerts in the SIEM system
• Responding to incidents, e.g. failure of log sources or detected unusual events in monitoring
• Documenting activities within the SIEM system
• Control tasks as part of outsourcing the IS incident management process, including documenting IS incidents that occur and assessing their criticality
• Monitoring the service provider for service quality
• Internal consultancy on IS incident identification and orderly processing

SIEM onboarding of OpenShift platforms and applications to SPLUNK at DBAG

• Defining work packages and creating the project timeline
• Identifying dependencies, risks, and developing risk mitigation plans
• Managing external IT service providers for installation of SPLUNK components (SPLUNK Forwarder)
• Connecting ECC applications to the SIEM and related systems (mainly SPLUNK) in cooperation with DBAG
• Analyzing log data and defining use cases
• Developing a new operating model for monitoring privileged user rights in collaboration with Deutsche Börse, based on existing service level agreements
• Creating reports and decision documents for stakeholders

Company for professional IT consulting & SAP consulting. 4 employees.

Responsible for project staff of up to 15 IT experts, global contact for Cisco video conferencing & media technology (CRESTRON).

• Setting up a new site for 300 IT employees on a very tight schedule (Project Lead)**

• Schedule, resource, and budget control,

• Creating network designs on CISCO systems, reports, and decision documents,

• Conducting meetings and monitoring tasks and deadlines,

• Escalation or de-escalation in case project goals are at risk

• Coordinating external service providers

• Equipping 30 meeting rooms with central media and conferencing technology in a newly planned building (Project Lead)**

• Schedule, resource, and budget control,

• Creating architectural concepts, reports, and decision documents for the supervisory board,

• Creating a bill of quantities for the public tender of media technology (reference copy, submission)

• Conducting meetings and monitoring tasks and deadlines,

• Escalation or de-escalation in case project goals are at risk

• Coordinating external service providers

• Extending the network infrastructure by an additional floor in existing office buildings**

• Schedule, resource, and budget control,

• Creating architectural concepts on HP/Aruba systems, reports, and decision documents

• Conducting meetings and monitoring tasks and deadlines,

• Coordinating external service providers

• Migrating VMWare environment from 5.1 to version 6.0 (Project Lead & Hands-On)**

• Migrating about 500 virtual machines to a new datacenter with VM ESX 6.0

• Adjusting server settings in the new datacenter

• Creating a manual for migrating virtual systems in a datacenter environment

• Resource planning & task distribution to project team

• Setting up internal and external mobile antenna systems LTE/UMTS/GSM in new and existing buildings**

• Schedule and resource control,

• Conducting meetings, monitoring tasks and deadlines,

• Coordinating technical planning in construction management meetings

• Coordinating external service providers

• Building new network infrastructure (LAN, WLAN & DECT) and central media technology (Crestron) in 4 new office complexes (800 new workstations, 60 small & large meeting rooms) (Overall Project Lead & Technical Project Lead)**

• Schedule, resource, and budget control

• Creating architectural concepts on HP/Aruba systems, reports, and decision documents

• Creating a bill of quantities for the public tender of media technology (reference copy, submission)

• Conducting meetings and monitoring tasks and deadlines,

• Escalation or de-escalation in case project goals are at risk

• Managing prototype build for media technology integration in conference rooms

• Managing internal project resources

• Communication at supervisory board & vice president level

• Coordinating external service providers

• Extension of logistics center 'DISTRIBO', expanding storage space by 10,000 sqm and upgrading WLAN, DECT, and network infrastructure (Project Lead)**

• Schedule, resource, and budget control

• Creating architectural concepts on HP/Aruba & Alcatel systems, reports, and decision documents

• Conducting meetings and monitoring tasks and deadlines,

• Escalation or de-escalation in case project goals are at risk

• Managing internal project resources

• Communicating and presenting decision documents to construction management & clients

• Coordinating external service providers

• Migration of a Cisco video conferencing platform and implementation of Cisco Unified Communication & Collaboration solution (Project Lead for VCS migration & Subproject Lead for Cisco UCC)**

• Schedule, resource, and budget control

• Creating architectural concepts/designs, reports, and decision documents

• Conducting meetings and monitoring tasks and deadlines,

• Quality control

• Escalation or de-escalation in case project goals are at risk

• Managing internal project resources

• Coordinating external IT service providers

Short-term takeover of several subprojects that were in challenging technical and/or scheduling situations.

• Schedule, resource, and budget control,

• Creating project plans, reports, and decision documents,

• Conducting meetings and monitoring tasks and deadlines,

• Escalation or de-escalation in case project goals are at risk

• Planning & building a fully virtualized & mirrored data center at the main site in Göttingen (Subproject Lead)**

• Concept, architecture & execution planning,

• Outsourcing IT services,

• Infrastructure expansions,

• Windows Server migrations, MS Windows Server 2003 to Windows Server 2008 R2/2012 R2

• Moving to a purely virtual environment (over 1,000 virtual server systems, over 8,000 users worldwide)

• Windows Active Directory release update during the migration

• Migrating HP server infrastructure to Cisco blade systems

• Rollout of a new Check Point RAS/VPN client, global (Project Lead)**

• Designing VPN sites & routing rules,

• Creating test concepts for the pilot phase,

• Managing external service providers

• Planning for integration/migration of international sites (Project Lead)**

• Site integration (around 40 locations) into a new central data center,

• Migration of bare-metal systems to virtual systems

• Adding new company acquisitions into the central Windows AD system

• Integrating video surveillance systems with 64 IP cameras on a virtual server environment (VMware cluster, failover vMotion) (Project Lead)**

• Designing,

• Implementation/management with external service provider,

• Monitoring the project plan and escalation management on milestone deviations

• Documentation and handover/training to internal specialist department

Taking over IT management at the sites in Leuna, Leipzig & Dresden.

• Windows Server administration,
• Client support & mobile devices,
• Interface between management and departments/procurement

Building & leading an independent user help desk in the East region for the M+W Group under guidelines from the global IT department according to ITIL standards.

• Planning & deploying onsite support staff,
• Responsible for meeting & monitoring SLAs

Designing & implementing a decentralized Active Directory & messaging solution for the East region.

Migration & consolidation of group-wide CAD applications (Autodesk, Intergraph & AVEVA) into a secure cloud platform from IBM with 'Follow the Sun' data centers to optimize global collaboration on major projects and reduce duplicate project versions in the global data storage. Introducing client hardware and email encryption solutions based on Symantec products.

Full site support in Schkeuditz

• Operation and further development of the MS Windows Server environment (AD, Exchange, Terminal Server, MS SQL, Print Server),
• VPN administration,
• Client support & mobile devices,
• Responsible for hardware procurement & IT hardware lifecycle management,
• IT cost management, analysis, budgeting,
• License management for software products from Microsoft, Autodesk, Intergraph & Bentley

Introduction of online licensing "pay per demand" for CAD applications

• Interface between management and departments/procurement

• Migration of the ITIL ticket system to HP Service Manager
• Creation & customizing of service requests in HP Service Manager according to customer workflows
• Creation & maintenance of the HP CMDB
• Support, installation and expansion of the internal AVAYA ICT landscape for East Germany
• Handling IT and telecom tickets on-site and remotely following ITIL
• Application support for AVAYA telephony applications (OneX, Softphone)
• Expansion of existing network infrastructure and telecom systems within the company in East Germany
• Support for the AVAYA phone hotline (Leipzig & Berlin) in processing customer tickets

Registered AVAYA Business Partner since 2011.

• Development and elaboration of a 5-year plan to optimize the IT infrastructure as a technology roadmap. Recording and analysis of the existing communication and network infrastructure.

• Technical contact during the implementation phase of Windows Server systems (migration from Novell-based servers)

• Service manager for a network access solution

• Support for a remote access solution from Securepoint & Astaro

• Installation, configuration, and maintenance of VPN concentrators, routers, and servers

• Support of all services for authentication, authorization, and accounting

• Environment:**

• Windows NT / 2000 / XP, Windows Server 2000 / 2003, Novell Network

• MS Office 2003, AutoCAD, PDS, PDMS,

• Network, xDSL, MySQL, ORACLE, php, HTML,

• Storage, NAS, SAN, Virtualization, Server Technologies

Support of the internet cafes in Aldiana holiday clubs in Spain, Greece, Turkey and Tunisia.

• Training for guests:**

• Internet applications

• Email systems

• HTML homepage design

• digital photography

• MS Office applications

• Environment:**

• Windows, Office, ISDN & Modem, Adobe Photoshop, digital photography

Migration of MS clients from Windows 3.11 to Windows NT, troubleshooting