Recommended expert

Tom Faulhaber

Project Manager SOC Service Transition and Implementation of Microsoft Cloud Security Solutions

Tom Faulhaber
Berlin, Germany

Experience

Jul 2024 - Feb 2025
8 months
Germany

Project Manager SOC Service Transition and Implementation of Microsoft Cloud Security Solutions

Sonovum GmbH

  • Analyzed existing SOC infrastructure and assessed security operations

  • Transitioned to a new operating model including security monitoring, incident response, and threat intelligence

  • Coordinated between internal teams, external partners, and service providers

  • Implemented Microsoft Intune: configuration, compliance policies, and BYOD management

  • Implemented Microsoft Defender: endpoint and network protection, automated threat detection, and incident response

  • Trained IT security teams and end users

  • Deployed Microsoft Sentinel: integration with existing systems, automation of playbooks

  • Introduced Conditional Access: policies, MFA, and creation of reports and dashboards

  • Managed project from initiation to closure including change, risk, and acceptance management

  • Handled project controlling regarding schedule, costs, and quality

  • Managed requirements: gathering, classifying, and evaluating IT security requirements

Apr 2023 - May 2025
2 years 2 months
Germany

Technical Project Manager

Berliner Verkehrsbetriebe BVG

  • Overall responsibility for the operational and strategic management of the project including vendor coordination

  • Regular communication and alignment with relevant stakeholders, including IT country subsidiaries

  • Coordinated among multiple IT service providers for smooth implementation

  • Led IT tender and transition phases

  • Created detailed documentation, reports, and presentations

  • Ensured compliance with and achievement of agreed milestones and project KPIs

  • Verified contractual requirements with subcontractors

  • Monitored and managed the project budget

  • Provided technical support for agile software development (requirements engineering)

  • Evaluated and reviewed development progress and performance goals

  • Defined and conducted interim acceptance tests and milestone reviews

  • Coordinated and provided technical guidance for interface development

  • Prepared and delivered training sessions including quality checks of materials and coordination of external training providers

  • Supported the roll-out of an LMS and organized training

Apr 2023 - Mar 2024
1 year
Germany

Test Manager/Test Coordinator S4HANA Migration

MDC Berlin

  • Point of contact for questions about test packages and test cases
  • Reported and tracked defects
  • Supported test team and test phases, including vendor coordination
  • Assisted with test planning, test assignments, and test plan approvals
  • Ensured quality of test execution: progress reporting and result documentation
  • Created test reports and designed retests
  • Facilitated and documented test team meetings
  • Conducted training in Solution Manager and developed phase-based training concepts
  • Prepared detailed training materials including click guides
  • Planned, prepared, and delivered training sessions
  • Supported operational test management and interface and integration tests
Mar 2023 - Mar 2024
1 year 1 month
Germany

Project Manager Digitalization – Implementation of a Cloud Software Solution (Travel Management)

MDC Berlin

  • Prepared and executed a public tender for acquiring new software
  • Guided product selection process based on specifications
  • Planned project phases and coordinated vendors
  • Developed solution, testing, and training concepts and managed go-live
  • Organized and led project meetings and workshops
  • Controlled and tracked milestones
  • Reported project progress to the client and steering committee
May 2022 - Mar 2023
11 months
Germany
On-site

PMO Transformation Delivery Support

BWI GmbH

  • Organized and coordinated online and onsite meetings
  • Planned timing and content, prepared and followed up on meeting materials
  • Facilitated and documented meetings
  • Requested, reviewed, and ensured quality of deliverables
  • Monitored deadlines and KPIs and reported deviations
  • Prepared status reports and maintained strategy documents
  • Managed central file repositories
  • Monitored and maintained knowledge management content
Jun 2021 - Mar 2022
10 months
Germany

Project Management for OneERP Work Stream Finance S4H Rollout

TenneT TSO GmbH

  • Administrative support to project management in a global, multilingual environment
  • Advising on agile and traditional methodologies
  • Optimizing project capacity planning in the finance area
  • Designing and maintaining a communication matrix, leading regular status meetings
  • Implementing and monitoring an agile delivery model
  • Organizing and facilitating workshops (remote and onsite)
  • Stakeholder management and sparring on open issues
  • Coordinating testing activities, data migration, and training
  • Maintaining project documentation in the wiki
  • Project planning and tracking, including quality assurance
  • Designing and organizing training and qualification measures
  • Organizing lessons-learned sessions
Mar 2020 - Mar 2021
1 year 1 month
Germany

Business Analyst / Requirements Engineer - Software Migration

Deutsche Bahn AG

  • Supporting a nationwide software migration
  • Analyzing processes, program errors, and interface errors
  • Test management and creating release documentation
  • Maintaining and preparing documentation and quality metrics
  • Functional-technical analysis of error patterns and deriving bugs and service recommendations
  • Preparing weekly and monthly quality reports at station and regional levels
May 2019 - Feb 2020
10 months
Germany

Project Lead - Windows 10 Migration

Klinikum Stuttgart

  • Overall responsibility for migrating Windows 7 to Windows 10 on 4500 clients
  • Developing and implementing a workplace management concept
  • Structuring the project into subprojects, work packages, and deliverables
  • Migration concept for about 700 desktop applications and Office 2016
  • Test management and preparing steering and committee documents
  • Coordinating external service providers
  • Evaluating the security strategy based on BSI recommendations
Jan 2018 - Present
8 years 1 month
Germany

CEO

Trans4mation SP GmbH

Jan 2018 - Feb 2019
1 year 2 months
Germany

Deputy Subproject Lead C&A / Transition Manager

Hessische Zentrale für Datenverarbeitung

  • Project coordination for client & application and overseeing migration for end customers
  • Capturing and analyzing customer network topologies
  • Checking hardware and software setups against state and internal standards
  • Technical process integration of various customers as part of the HessenPC master plan
  • Acting as liaison between customers and HZD during all migration phases
  • Supporting incident, change, and release management according to ITIL
  • Creating migration and quality management concepts, as well as customer documentation
  • Conducting reviews of GPO solutions and coordinating workshops
  • Transferring know-how and training internal HZD staff
Jul 2017 - Oct 2017
4 months
Germany

Project Manager Server Migration Project

Akquinet System Integration GmbH

  • Project coordination and providing migration expertise for over 200 sites
  • Challenging project content and approach
  • Initiating and moderating problem-solving processes with stakeholders
  • Implementing cross-functional control processes
  • Designing, conducting, and following up on workshops and working groups
  • Performing PMO tasks and assisting project management with special topics
Aug 2016 - Feb 2017
7 months
Germany

Citrix Receiver Trainer

Akquinet System Integration GmbH

  • Training medical facilities in the use of Citrix software
  • On-site troubleshooting and 1st/2nd level support
  • Assisting project management and coordinating technicians
  • Personnel and resource management
Feb 2015 - Aug 2016
1 year 7 months
Germany

Migration and Rollout Team Lead

Stromnetz Berlin

  • Coordinating about 20 technicians as floorwalkers in the Saxony region
  • Planning and executing the Windows 7 migration and rollout

Skills

Professional Focus Areas

  • Consulting
  • Project Management
  • Scrum Master
  • Migration Management
  • It Infrastructure

Industries

  • Automotive
  • Government
  • Public Administration
  • Service Providers
  • Energy / Environment
  • Finance / Insurance
  • Retail
  • It / Technology
  • Aerospace
  • Pharma / Healthcare
  • Transport / Logistics
  • Security Printing

Languages

German
Native
English
Advanced
Chinese
Elementary

Education

TU Dresden

Diploma in Industrial Engineering · Dresden, Germany · 1.5 (Very Good)

Certifications & licenses

AZ 104 Microsoft Certified: Azure Administrator Associate

AZ 305 Microsoft Certified: Azure Solutions Architect

AZ 500 Microsoft Certified: Azure Security Engineer Associate

CISSP Certified Information Systems Security Professional

ITIL® Expert Qualification Managing Across the Lifecycle

MD 102 Microsoft 365 Certified: Endpoint Administrator Associate

MS 102: Microsoft Certified: Microsoft 365 Administrator

PRINCE2 Practitioner 2017

Quality Management Representative QMB-TÜV SÜD DIN EN ISO 9001:2008 and 9001:2015

Quality Management Specialist QMF-TÜV SÜD DIN EN ISO 9000 ff.

SC 100 Microsoft Certified: Cybersecurity Architect Expert

SC 200 Microsoft Certified: Security Operations Analyst Associate

SC 300 Microsoft Certified: Identity and Access Administrator Associate

SC 400 Microsoft Certified: Information Protection and Compliance Administrator Associate

SCRUM Master

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