Tom Faulhaber

Project Manager, IT Infrastructure Network

Berlin, Germany

Experience

Jul 2024 - Feb 2025
8 months
Germany

Project Manager, IT Infrastructure Network

Sonovum GmbH

  • Analyze the existing SOC infrastructure and assess current security operations

  • Transition the SOC service to a new operating model including security monitoring, incident response, and threat intelligence

  • Coordinate between internal teams, external partners, and vendors to ensure operational continuity

  • Implement Microsoft Intune for centralized management of mobile devices, PCs, and servers

  • Define and apply device compliance policies and BYOD management

  • Configure Microsoft Defender for endpoint protection, network security, and threat monitoring

  • Establish automated processes for detecting, analyzing, and resolving threats

  • Train IT security teams and end users on effective use of Defender

  • Deploy Microsoft Sentinel as a cloud-based SIEM solution and integrate it with existing systems

  • Set up playbooks and automation for incident response

  • Define and implement conditional access policies and MFA

  • Create reports and dashboards to monitor access attempts

  • Manage the project from initiation to closure including change, acceptance, risk, and conflict management

  • Plan, measure, and control schedule, cost, and quality

  • Manage requirements: gather, classify, and evaluate IT security needs

Apr 2023 - May 2025
2 years 2 months
Germany

Technical Project Manager

Berliner Verkehrsbetriebe BVG

  • Full responsibility for the operational and strategic management of the project, including vendor management

  • Regular communication and coordination with key stakeholders, including IT country organizations

  • Coordinate multiple IT vendors for smooth implementation

  • Lead tendering and transition phases during vendor changes

  • Prepare detailed documentation, reports, and presentations on project progress

  • Ensure agreed milestones and project KPIs are met

  • Ensure contractor meets all contractual requirements

  • Monitor and manage the project budget

  • Support agile software development and requirements engineering in weekly refinement meetings

  • Evaluate performance targets and assess development progress

  • Define interim acceptance and milestone reviews

  • Align and optimize technical interfaces between BVG departments and suppliers

  • Prepare and deliver training, review and coordinate training materials

  • Coordinate external training providers and introduce an LMS

  • Plan, coordinate, and track training phases

Apr 2023 - Mar 2024
1 year
Germany

Test Manager/Test Coordinator

MDC Berlin

  • Act as contact and coordinate test packages and test cases for all parties
  • Report and track defects
  • Support the test team and manage external vendors
  • Assist in test planning, align test plans, sequences, and assignments
  • Ensure test execution quality, progress reporting, and result documentation
  • Create test reports and design retests
  • Facilitate and record test team meetings
  • Conduct Solution Manager training
  • Develop phase-based training concepts aligned with the overall project training plan
  • Prepare detailed training materials including step-by-step guides
  • Plan, prepare, and deliver training
  • Support test management operations and communicate with other sub-projects
Mar 2023 - Mar 2024
1 year 1 month
Germany

Digitalization Project Manager

MDC Berlin

  • Prepare and run a public tender for new software procurement
  • Support product selection based on specs
  • Plan implementation in project phases and manage vendors
  • Develop project concepts (solution, test, and training plans, go-live)
  • Organize and ensure task execution with departments and contractors
  • Lead project meetings and workshops
  • Monitor and track milestones
  • Report project progress to the client and steering committee
May 2022 - Mar 2023
11 months
Germany

PMO Transformation Delivery Support

BWI GmbH

  • Organize and coordinate online and on-site meetings
  • Schedule and prepare meeting materials, and follow up afterwards
  • Moderate and document meetings
  • Request and review deliverables and point out quality issues
  • Track deadlines and metrics, report any delays or threshold breaches
  • Prepare status reports and strategy documents
  • Manage central file repositories and knowledge management content
  • Ensure compliance with knowledge management guidelines
Jun 2021 - Mar 2022
10 months
Germany

Project Management OneERP Work Stream Finance S4H Rollout

TenneT TSO GmbH

  • Provide administrative support to project leads in a global, multicultural environment
  • Advise on agile and traditional project approaches
  • Optimize project capacity planning during finance system harmonization
  • Draft a communication plan and run regular status meetings
  • Introduce an agile methodology and monitor its adoption
  • Organize and facilitate workshops remote and onsite
  • Manage stakeholders and support finance workshops in the S4H rollout
  • Coordinate testing, data migration, and training
  • Create and maintain project documentation in the wiki
  • Plan, track, and ensure quality of project tasks
  • Design, plan, and organize training and qualification measures
  • Organize and document lessons learned sessions
Mar 2020 - Mar 2021
1 year 1 month
Germany

Business Analyst / Requirements Engineer

Deutsche Bahn AG

  • Support a nationwide software migration
  • Conduct process analysis and review program and interface errors
  • Manage tests and write release notes
  • Maintain full documentation and prepare quality metrics
  • Technically analyze errors and derive bugs and service improvements
  • Produce weekly and monthly quality reports at station and regional levels
May 2019 - Feb 2020
10 months
Germany

Project Lead Windows 10 Migration

Klinikum Stuttgart

  • Overall responsibility as project lead for Windows 7 to Windows 10 migration (4500 clients)
  • Coordinate multiple vendors and lead IT tenders and transition projects
  • Develop and implement a workplace management concept
  • Break down the project into subprojects and work packages
  • Create migration plans for desktop apps (~700 apps) and Office 2016
  • Manage tests and prepare steering committee materials
  • Coordinate with management and stakeholders and oversee external vendors
  • Evaluate security strategy based on BSI recommendations
Jan 2018 - Present
7 years 7 months

CEO

Trans4mation SP GmbH

Jan 2018 - Feb 2019
1 year 2 months
Germany

Deputy Subproject Lead C&A / Transition Manager

Hessische Zentrale für Datenverarbeitung

  • Coordinate a client & application subproject
  • Manage migrations for various end customers and analyze network topology
  • Check hardware/software setups against state and company standards
  • Integrate technical processes for different clients in master planning for HessenPC
  • Support clients through all migration phases as the HZD contact
  • Assist in incident, change, and release management per ITIL
  • Provide inputs for risk management and assess project plans in a multi-project environment
  • Create migration plans, client documentation, and quality management documents
  • Conduct GPO reviews, client workshops, and knowledge transfer to HZD staff
Jul 2017 - Oct 2017
4 months
Germany

Project Manager Server Migration Project

Akquinet System Integration GmbH

  • Coordinate a subproject across 200+ sites
  • Provide migration expertise and challenge project content and approach
  • Initiate and manage problem-solving processes by facilitating needed resources
  • Implement overarching control processes in the project
  • Plan, run, and follow up workshops and working groups
  • Independently handle PMO tasks and support project management on special topics
Aug 2016 - Feb 2017
7 months
Germany

Citrix Receiver Trainer

Akquinet System Integration GmbH

  • Train medical facility staff on using Citrix software
  • Provide on-site troubleshooting and 1st/2nd level support
  • Support project management, technician coordination, and personnel management
  • Manage resources
Feb 2015 - Aug 2016
1 year 7 months
Germany

Migration and Team Lead Rollout

Stromnetz Berlin

  • Coordinate about 20 technicians and do floorwalking in the Saxony area
  • Plan and carry out Windows 7 migration and rollout

Languages

German
Native
English
Advanced
Chinese
Advanced

Education

TU Dresden

Diploma in Industrial Engineering · Dresden, Germany · 1.5 (Very Good)

Certifications & licenses

PRINCE2 Practitioner 2017

AXELOS

AZ-104 Microsoft Certified: Azure Administrator Associate

Microsoft

AZ-305 Microsoft Certified: Azure Solutions Architect

Microsoft

AZ-500 Microsoft Certified: Azure Security Engineer Associate

Microsoft

CISSP Certified Information Systems Security Professional

(ISC)²

ITIL® Expert Qualification Managing Across the Lifecycle

AXELOS

MD-102 Microsoft 365 Certified: Endpoint Administrator Associate

Microsoft

MS-102 Microsoft Certified: Microsoft 365 Administrator

Microsoft

Quality Management Representative QMB-TÜV SÜD DIN EN ISO 9001:2008 and 9001:2015

TÜV SÜD

Quality Management Specialist QMF-TÜV SÜD DIN EN ISO 9000 ff.

TÜV SÜD

SC-100 Microsoft Certified: Cybersecurity Architect Expert

Microsoft

SC-200 Microsoft Certified: Security Operations Analyst Associate

Microsoft

SC-300 Microsoft Certified: Identity and Access Administrator Associate

Microsoft

SC-400 Microsoft Certified: Information Protection and Compliance Administrator Associate

Microsoft

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