Experience
Jul 2024 - Feb 2025
8 months
Analyze the existing SOC infrastructure and assess current security operations
Transition the SOC service to a new operating model including security monitoring, incident response, and threat intelligence
Coordinate between internal teams, external partners, and vendors to ensure operational continuity
Implement Microsoft Intune for centralized management of mobile devices, PCs, and servers
Define and apply device compliance policies and BYOD management
Configure Microsoft Defender for endpoint protection, network security, and threat monitoring
Establish automated processes for detecting, analyzing, and resolving threats
Train IT security teams and end users on effective use of Defender
Deploy Microsoft Sentinel as a cloud-based SIEM solution and integrate it with existing systems
Set up playbooks and automation for incident response
Define and implement conditional access policies and MFA
Create reports and dashboards to monitor access attempts
Manage the project from initiation to closure including change, acceptance, risk, and conflict management
Plan, measure, and control schedule, cost, and quality
Manage requirements: gather, classify, and evaluate IT security needs
Apr 2023 - May 2025
2 years 2 months
Full responsibility for the operational and strategic management of the project, including vendor management
Regular communication and coordination with key stakeholders, including IT country organizations
Coordinate multiple IT vendors for smooth implementation
Lead tendering and transition phases during vendor changes
Prepare detailed documentation, reports, and presentations on project progress
Ensure agreed milestones and project KPIs are met
Ensure contractor meets all contractual requirements
Monitor and manage the project budget
Support agile software development and requirements engineering in weekly refinement meetings
Evaluate performance targets and assess development progress
Define interim acceptance and milestone reviews
Align and optimize technical interfaces between BVG departments and suppliers
Prepare and deliver training, review and coordinate training materials
Coordinate external training providers and introduce an LMS
Plan, coordinate, and track training phases
Apr 2023 - Mar 2024
1 year
- Act as contact and coordinate test packages and test cases for all parties
- Report and track defects
- Support the test team and manage external vendors
- Assist in test planning, align test plans, sequences, and assignments
- Ensure test execution quality, progress reporting, and result documentation
- Create test reports and design retests
- Facilitate and record test team meetings
- Conduct Solution Manager training
- Develop phase-based training concepts aligned with the overall project training plan
- Prepare detailed training materials including step-by-step guides
- Plan, prepare, and deliver training
- Support test management operations and communicate with other sub-projects
Mar 2023 - Mar 2024
1 year 1 month
- Prepare and run a public tender for new software procurement
- Support product selection based on specs
- Plan implementation in project phases and manage vendors
- Develop project concepts (solution, test, and training plans, go-live)
- Organize and ensure task execution with departments and contractors
- Lead project meetings and workshops
- Monitor and track milestones
- Report project progress to the client and steering committee
May 2022 - Mar 2023
11 months
- Organize and coordinate online and on-site meetings
- Schedule and prepare meeting materials, and follow up afterwards
- Moderate and document meetings
- Request and review deliverables and point out quality issues
- Track deadlines and metrics, report any delays or threshold breaches
- Prepare status reports and strategy documents
- Manage central file repositories and knowledge management content
- Ensure compliance with knowledge management guidelines
Jun 2021 - Mar 2022
10 months
- Provide administrative support to project leads in a global, multicultural environment
- Advise on agile and traditional project approaches
- Optimize project capacity planning during finance system harmonization
- Draft a communication plan and run regular status meetings
- Introduce an agile methodology and monitor its adoption
- Organize and facilitate workshops remote and onsite
- Manage stakeholders and support finance workshops in the S4H rollout
- Coordinate testing, data migration, and training
- Create and maintain project documentation in the wiki
- Plan, track, and ensure quality of project tasks
- Design, plan, and organize training and qualification measures
- Organize and document lessons learned sessions
Mar 2020 - Mar 2021
1 year 1 month
- Support a nationwide software migration
- Conduct process analysis and review program and interface errors
- Manage tests and write release notes
- Maintain full documentation and prepare quality metrics
- Technically analyze errors and derive bugs and service improvements
- Produce weekly and monthly quality reports at station and regional levels
May 2019 - Feb 2020
10 months
- Overall responsibility as project lead for Windows 7 to Windows 10 migration (4500 clients)
- Coordinate multiple vendors and lead IT tenders and transition projects
- Develop and implement a workplace management concept
- Break down the project into subprojects and work packages
- Create migration plans for desktop apps (~700 apps) and Office 2016
- Manage tests and prepare steering committee materials
- Coordinate with management and stakeholders and oversee external vendors
- Evaluate security strategy based on BSI recommendations
Jan 2018 - Present
7 years 7 monthsJan 2018 - Feb 2019
1 year 2 months
- Coordinate a client & application subproject
- Manage migrations for various end customers and analyze network topology
- Check hardware/software setups against state and company standards
- Integrate technical processes for different clients in master planning for HessenPC
- Support clients through all migration phases as the HZD contact
- Assist in incident, change, and release management per ITIL
- Provide inputs for risk management and assess project plans in a multi-project environment
- Create migration plans, client documentation, and quality management documents
- Conduct GPO reviews, client workshops, and knowledge transfer to HZD staff
Jul 2017 - Oct 2017
4 months
- Coordinate a subproject across 200+ sites
- Provide migration expertise and challenge project content and approach
- Initiate and manage problem-solving processes by facilitating needed resources
- Implement overarching control processes in the project
- Plan, run, and follow up workshops and working groups
- Independently handle PMO tasks and support project management on special topics
Aug 2016 - Feb 2017
7 months
- Train medical facility staff on using Citrix software
- Provide on-site troubleshooting and 1st/2nd level support
- Support project management, technician coordination, and personnel management
- Manage resources
Feb 2015 - Aug 2016
1 year 7 months
- Coordinate about 20 technicians and do floorwalking in the Saxony area
- Plan and carry out Windows 7 migration and rollout