Marco Zehner
Product Owner IT Services / Solution Architect
Experience
Product Owner IT Services / Solution Architect
BWI
Create product vision
Commission Scrum teams
Coordinate and align with stakeholders
Harmonize processes across initiatives
Create security concept for classified materials
Create planning for service changes to underpinning services
Design architecture for secure infrastructures
Requirements management
Project Manager Migration Lotus to Exchange
Deutsche Bundesbank
- Manage and direct tasks
- Stakeholder management
- Quality assurance
Project Manager Migration Lotus to Exchange Online
Fiducia GAD / Atruvia
- Define and document approach towards migration
- Manage and direct tasks
- Stakeholder management
- Quality assurance
Lead System Architect / Senior Architect
Swiss Army – Command Support Base / Cyber Command
Lead system architect for military endpoint
Create security concept for clients
Create ITSM process landscape
Develop architectural basis for a military managed endpoint for use in all operational scenarios
Plan different releases regarding implementation level of requirement groups
Map capabilities to the NATO C3 taxonomy
Senior architect in the New Digital Platform project
Provide architectural support across all disciplines in rebuilding a federal IT organization
Coordinate the involved subprojects
Create and edit various reference and system architectures as well as architectural building blocks in a military context
Considering Swiss federal guidelines
Considering the NATO Architecture Framework (NAF)
Considering the Federated Mission Network (FMN)
Create naming policy
For a fully automated distributed degradation-resistant data center network
Including the entire new client environment for deployment
Including network
System architecture for CI/CD
Develop architectural basis for data center automation and orchestration
Map capabilities to the NATO C3 taxonomy
Coordinate within the context of extensive organizational and change projects
Project Lead Endpoint & Mobile Security / Project Setup DLP (Data Loss Prevention)
Deutsche Lufthansa
Plan a project aimed at creating the detailed plan for company-wide DLP implementation
€4.3 million budget
Full project management within the SHIELD cybersecurity program
RfI, RfP
Security requirement management
Threat management
Risk management
Write documents within the ISMS policy framework
Plan and implement security measures
Provide consulting in mobile security
Project controlling, reporting
Present results up to C-level
Project Lead for Domino Upgrade & Security Hardening
BASF Group
- €3.7M budget
- Full project management
- RFP
- Requirements gathering
- Ensuring data privacy compliance with GDPR, HIPAA, etc.
- Ensuring IS security according to ISMS, BASF security framework, and findings from external risk & security audits
- Planning security measures within the existing ISMS as per ISO 27000
- Risk assessments with the business for their applications
- Architecture consulting for application integration and migration based on TOGAF 9
- Management of external providers
- Planning external risk and security audits
- Project controlling
- Creating and reviewing documentation, especially solution design documents and security concepts
- Analyses and reports
- Time and budget planning
- Presenting results up to the C-level
Staff Consulting / Interim Team Lead / Project Lead
Fresenius Group
- Accepting and evaluating business requirements
- Coordinating the project charter with other departments
- Coordinating budget preparation
- Concept development
- Integrating the department into newly established architecture management
- Integrating the department into the ServiceNow ITSM toolset
- Representing the department's interests in governance committees
- Process consulting and design for internal department processes
- Developing an automation roadmap for the department's services
- Representing the SO&I area in SAP digitization projects
- Ensuring production operations after losing 80% of FTEs
- Staffing external support
- Integrating new employees into the team
- Documenting client management systems/processes for ISO 27000 certification
- Realigning and expanding the project portfolio in alignment with ongoing strategy programs
- Windows 10 migration according to Prince2
- Application portfolio management according to Prince2
- Empirum migration to MS SCCM according to Prince2
- Client as a Service (global hardware and client software provisioning) according to Prince2
- Establishing a test center for client computing, including test procedure definition, according to Prince2
- Extending existing room booking systems
- Planning the migration of room booking systems from IBM Domino to O365
- Integrating room electronics into the booking process
- Integrating open space architecture concepts into the new systems
- Implementing Atlassian Confluence & JIRA according to Prince2
- Defining IAM strategy and building a new IAM system based on IBM ISIM
- Migrating MDM system from Good to MobileIron for about 6,000 users
- Project lead for enterprise file share with Microsoft SharePoint integration
- Building a platform for marketing applications based on Node.js, CouchDB, and Neo4J
- Integrating apps into the enterprise SAP landscape with Fiori
- Building global support mobile infrastructure according to ITIL Service Operations
Lotus Notes/Domino Consulting
Fresenius Netcare GmbH
- Project lead and development of an ITSM application (ITIL incident process, Prince2 approach)
- Adjusting incident processes according to ITIL
- Further development of various Lotus Notes applications
Consultant
Deutsche Bahn AG
- Testing various applications
- Further development of the Winter Service application
- Further development of the prequalification app for service providers
Program Management
Bayer Business Services
- Program management of a complex international CRM application based on IBM Domino
- Simplifying service operations
- Planning and expanding complex interfaces with SAP and Microsoft SSIS
Consultant
E-Plus
- Preparation of a migration from Lotus Notes to MS Excel
- Creation of an application catalog
- Automation of the analysis of application complexity
- Identification of functional gaps between the base and target architecture
Lotus Notes/Domino Development
Deutsche Boerse
- Adding offline capability to mySAP CRM using Lotus Notes
- Lotus Notes/Domino development of complex applications
- Developing interfaces with mySAP CRM and SAP HR
Team Leader / Project Lead / Program Management
Julius Bär
- Team leader for Notes development in private banking
- Project lead for SAP BW project (Sales MIS)
- Program management of a family of CRM applications
- Project lead and development of a project management solution for fund projects using Lotus Notes/Domino and MS SQL Server
- Migration of various CRM Notes databases to Siebel
- Migration of applications into an Outlook/Exchange environment
Project Lead / Development
DVAG
- Project lead and further development of the requirements database
- Project lead and further development of the change request database
- Implementation of a SCRUM project management database
- Development of applications using Lotus Notes/Domino, DHTML, and Java
Head of Groupware Department
Alno AG
- Head of the Groupware department within the company, responsible for administration, coordination, planning, software development, and maintenance
Project Lead
Credit Suisse
- Project lead for building a sales information system for mobile users on Notes/Domino R5
- Complete setup of a Notes/Domino infrastructure
- Training server management and the user helpdesk on Notes and Domino
System Administration / Reengineering
Deutsche Börse
- Reengineering and automation of administrative processes on Notes/Domino
- System administration of Lotus Notes/Domino 4.6 and R5
- Setup of part of a user helpdesk
- Migration projects (products, operating systems, versions)
- Consolidation of the hierarchical naming system
- Implementation of various interfaces to DB2, SAP, Oracle
Project Lead / Development
GVP
- Project lead and development of billing software for financial services sales using MS FoxPro 6.0
- Team lead (4 team members)
Consultant
Abbot
- Further development of a database for drug approval
Subproject Lead
Westdeutsche Immobilienbank
- Subproject lead and worked on creating a workflow application for account management
Consultant
Westdeutsche Immobilienbank
- Migration from Novell Netware to Microsoft NT
- Development of log-in scripts using Kixtart
Working Student
Systemforum CMCS
- Development of a CMS for a client with Lotus Domino
- Logistics databases for roll-out projects
- Cross-domain address book synchronization
- Expansion of an inventory system to include fixed asset accounting functionality
- Hardware roll-out projects
- Telephone marketing
Skills
- Pmbok, Prince2, Hermes V
- Itil V3 And V4
- Cobit 5
- Iso 27001
- Togaf (Adm)
- Naf (Nato Architecture Framework)
- Nato C3 Taxonomy
- Ict Architecture V (Swiss Army Architecture Framework)
- Re-v Method
- Sl-v Method
- Scrum
- Safe
- Uml, Bpmn, Epk, Eepk
- Ms Office (Word, Excel, Powerpoint, Outlook) (Incl. Vba)
- Ms Project
- Ms Visio
- Sparx Ea
- Eamod
- Aris Toolset
- Atlassian Jira, Confluence
- Sql And Nosql Databases (Couchdb)
- Programming (Basic, Javascript, Java, C++, C, Python)
- Sap (Incl. Ps)
- Ibm Lotus Notes/domino
Languages
Education
Diploma in Computer Science (FH), focus on Information and Communication Management · Computer Science
Physics · Seattle, United States
Gutenbergschule Wiesbaden
German high school diploma (Abitur) · Wiesbaden, Germany
Certifications & licenses
Itil V4 Managing Professional
Itil Intermediate Malc (Managing Across The Lifecycle)
Itil V3 Expert
Itil Intermediate Csi (Continuous Service Improvement)
Itil Intermediate Sd (Service Design)
Itil Intermediate So (Service Operations)
Itil Intermediate Ss (Service Strategy)
Itil Intermediate St (Service Transition)
Ccsp (Certified Cloud Security Professional)
Cissp (Certified Informations System Security Professional)
Data protection officer according to DSC standard
Togaf 9 Certified
Itil 2011 Foundation
Pmi-Acp (Agile Certified Practitioner)
Ctfl Certified Tester Foundation Level Istqb
Pmp (Project Management Professional according to PMI)
Cpre Certified Professional For Requirements Engineering (Ireb)
Sap Solution Architect Erp – Integration Of Business Processes With My Sap Erp (C_Terp10_05)
Nlp Master Practitioner
(Principal) Certified Lotus Professional R4-7 System Administration
Principal Certified Lotus Professional R4-7 Application Development
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