Marco Zehner - Product Owner IT Services / Solution Architect

Q: Where is Marco based?

Marco is based in Wiesbaden, Germany .

Q: What languages does Marco speak?

Marco speaks the following languages: German (Native), English (Advanced), Latin (Advanced), Italian (Elementary) .

Q: How many years of experience does Marco have?

Marco has at least 32 years of experience. During this time, Marco has worked in at least 18 different roles and for 21 different companies . The average length of individual experience is 1 year and 5 months . Note that Marco may not have shared all experience and actually has more experience.

Q: What is Marco's latest experience?

Marco's most recent position is Product Owner IT Services / Solution Architect at BWI .

Q: What companies has Marco worked for in recent years?

In recent years, Marco has worked for BWI , Deutsche Bundesbank , Fiducia GAD / Atruvia , and Swiss Army – Command Support Base / Cyber Command .

Q: Which industries is Marco most experienced in?

Marco is most experienced in industries like Information Technology (IT) , Banking and Finance , and Government and Public Administration . Marco also has some experience in Healthcare , Transportation and Logistics , and Aerospace and Defense .

Q: Which business areas is Marco most experienced in?

Marco is most experienced in business areas like Information Technology (IT) , Project Management , and Product Development . Marco also has some experience in Logistics , Operations , and Business Intelligence .

Q: Which industries has Marco worked in recently?

Marco has recently worked in industries like Government and Public Administration , Information Technology (IT) , and Aerospace and Defense .

Q: Which business areas has Marco worked in recently?

Marco has recently worked in business areas like Information Technology (IT) , Product Development , and Project Management .

Recommended expert

Wiesbaden, Germany

Experience

Jan 2023 - Present

3 years 3 months

Germany

Product Owner IT Services / Solution Architect

BWI

Create product vision
Commission Scrum teams
Coordinate and align with stakeholders
Harmonize processes across initiatives
Create security concept for classified materials
Create planning for service changes to underpinning services
Design architecture for secure infrastructures
Requirements management

Nov 2020 - Dec 2021

1 year 2 months

Germany

Project Manager Migration Lotus to Exchange

Deutsche Bundesbank

Manage and direct tasks
Stakeholder management
Quality assurance

Nov 2020 - Jul 2021

9 months

Germany

Project Manager Migration Lotus to Exchange Online

Fiducia GAD / Atruvia

Define and document approach towards migration
Manage and direct tasks
Stakeholder management
Quality assurance

Mar 2020 - Dec 2022

2 years 10 months

Switzerland

Lead System Architect / Senior Architect

Swiss Army – Command Support Base / Cyber Command

Lead system architect for military endpoint
Create security concept for clients
Create ITSM process landscape
Develop architectural basis for a military managed endpoint for use in all operational scenarios
Plan different releases regarding implementation level of requirement groups
Map capabilities to the NATO C3 taxonomy
Senior architect in the New Digital Platform project
Provide architectural support across all disciplines in rebuilding a federal IT organization
Coordinate the involved subprojects
Create and edit various reference and system architectures as well as architectural building blocks in a military context
Considering Swiss federal guidelines
Considering the NATO Architecture Framework (NAF)
Considering the Federated Mission Network (FMN)
Create naming policy
For a fully automated distributed degradation-resistant data center network
Including the entire new client environment for deployment
Including network
System architecture for CI/CD
Develop architectural basis for data center automation and orchestration
Map capabilities to the NATO C3 taxonomy
Coordinate within the context of extensive organizational and change projects

Jan 2019 - Mar 2020

1 year 3 months

Germany

Project Lead Endpoint & Mobile Security / Project Setup DLP (Data Loss Prevention)

Deutsche Lufthansa

Plan a project aimed at creating the detailed plan for company-wide DLP implementation
€4.3 million budget
Full project management within the SHIELD cybersecurity program
RfI, RfP
Security requirement management
Threat management
Risk management
Write documents within the ISMS policy framework
Plan and implement security measures
Provide consulting in mobile security
Project controlling, reporting
Present results up to C-level

Oct 2017 - Dec 2018

1 year 3 months

Germany

Project Lead for Domino Upgrade & Security Hardening

BASF Group

€3.7M budget
Full project management
RFP
Requirements gathering
Ensuring data privacy compliance with GDPR, HIPAA, etc.
Ensuring IS security according to ISMS, BASF security framework, and findings from external risk & security audits
Planning security measures within the existing ISMS as per ISO 27000
Risk assessments with the business for their applications
Architecture consulting for application integration and migration based on TOGAF 9
Management of external providers
Planning external risk and security audits
Project controlling
Creating and reviewing documentation, especially solution design documents and security concepts
Analyses and reports
Time and budget planning
Presenting results up to the C-level

Jul 2012 - Nov 2017

5 years 5 months

Germany

Staff Consulting / Interim Team Lead / Project Lead

Fresenius Group

Accepting and evaluating business requirements
Coordinating the project charter with other departments
Coordinating budget preparation
Concept development
Integrating the department into newly established architecture management
Integrating the department into the ServiceNow ITSM toolset
Representing the department's interests in governance committees
Process consulting and design for internal department processes
Developing an automation roadmap for the department's services
Representing the SO&I area in SAP digitization projects
Ensuring production operations after losing 80% of FTEs
Staffing external support
Integrating new employees into the team
Documenting client management systems/processes for ISO 27000 certification
Realigning and expanding the project portfolio in alignment with ongoing strategy programs
Windows 10 migration according to Prince2
Application portfolio management according to Prince2
Empirum migration to MS SCCM according to Prince2
Client as a Service (global hardware and client software provisioning) according to Prince2
Establishing a test center for client computing, including test procedure definition, according to Prince2
Extending existing room booking systems
Planning the migration of room booking systems from IBM Domino to O365
Integrating room electronics into the booking process
Integrating open space architecture concepts into the new systems
Implementing Atlassian Confluence & JIRA according to Prince2
Defining IAM strategy and building a new IAM system based on IBM ISIM
Migrating MDM system from Good to MobileIron for about 6,000 users
Project lead for enterprise file share with Microsoft SharePoint integration
Building a platform for marketing applications based on Node.js, CouchDB, and Neo4J
Integrating apps into the enterprise SAP landscape with Fiori
Building global support mobile infrastructure according to ITIL Service Operations

Jan 2012 - Dec 2012

1 year

Lotus Notes/Domino Consulting

Fresenius Netcare GmbH

Project lead and development of an ITSM application (ITIL incident process, Prince2 approach)
Adjusting incident processes according to ITIL
Further development of various Lotus Notes applications

Nov 2011 - Dec 2011

2 months

Germany

Consultant

Deutsche Bahn AG

Testing various applications
Further development of the Winter Service application
Further development of the prequalification app for service providers

Jul 2008 - Sep 2011

3 years 3 months

Germany

Program Management

Bayer Business Services

Program management of a complex international CRM application based on IBM Domino
Simplifying service operations
Planning and expanding complex interfaces with SAP and Microsoft SSIS

Jun 2008 - Jul 2008

2 months

Germany

Consultant

E-Plus

Preparation of a migration from Lotus Notes to MS Excel
Creation of an application catalog
Automation of the analysis of application complexity
Identification of functional gaps between the base and target architecture

Jun 2007 - Jun 2008

1 year 1 month

Germany

Lotus Notes/Domino Development

Deutsche Boerse

Adding offline capability to mySAP CRM using Lotus Notes
Lotus Notes/Domino development of complex applications
Developing interfaces with mySAP CRM and SAP HR

May 2005 - May 2007

2 years 1 month

Switzerland

Team Leader / Project Lead / Program Management

Julius Bär

Team leader for Notes development in private banking
Project lead for SAP BW project (Sales MIS)
Program management of a family of CRM applications
Project lead and development of a project management solution for fund projects using Lotus Notes/Domino and MS SQL Server
Migration of various CRM Notes databases to Siebel
Migration of applications into an Outlook/Exchange environment

Jan 2004 - Apr 2005

1 year 4 months

Germany

Project Lead / Development

DVAG

Project lead and further development of the requirements database
Project lead and further development of the change request database
Implementation of a SCRUM project management database
Development of applications using Lotus Notes/Domino, DHTML, and Java

Aug 2003 - Dec 2003

5 months

Germany

Head of Groupware Department

Alno AG

Head of the Groupware department within the company, responsible for administration, coordination, planning, software development, and maintenance

Jul 2001 - Jul 2002

1 year 1 month

Switzerland

Project Lead

Credit Suisse

Project lead for building a sales information system for mobile users on Notes/Domino R5
Complete setup of a Notes/Domino infrastructure
Training server management and the user helpdesk on Notes and Domino

Jul 2000 - Jun 2003

3 years

Germany

System Administration / Reengineering

Deutsche Börse

Reengineering and automation of administrative processes on Notes/Domino
System administration of Lotus Notes/Domino 4.6 and R5
Setup of part of a user helpdesk
Migration projects (products, operating systems, versions)
Consolidation of the hierarchical naming system
Implementation of various interfaces to DB2, SAP, Oracle

Feb 1999 - May 2000

1 year 4 months

Project Lead / Development

GVP

Project lead and development of billing software for financial services sales using MS FoxPro 6.0
Team lead (4 team members)

Jan 1999 - Dec 1999

1 year

Consultant

Abbot

Further development of a database for drug approval

Aug 1998 - Feb 2000

1 year 7 months

Germany

Subproject Lead

Westdeutsche Immobilienbank

Subproject lead and worked on creating a workflow application for account management

Jan 1996 - Dec 1996

1 year

Germany

Consultant

Westdeutsche Immobilienbank

Migration from Novell Netware to Microsoft NT
Development of log-in scripts using Kixtart

Jan 1994 - Dec 1998

5 years

Working Student

Systemforum CMCS

Development of a CMS for a client with Lotus Domino
Logistics databases for roll-out projects
Cross-domain address book synchronization
Expansion of an inventory system to include fixed asset accounting functionality
Hardware roll-out projects
Telephone marketing

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (12 years), Banking and Finance (11 years), Government and Administration (6 years), Healthcare (6 years), Transportation (5 years), and Aerospace and Defense (4 years).

Information Technology

Banking and Finance

Government and Administration

Healthcare

Transportation

Aerospace and Defense

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (31.5 years), Project Management (20 years), Product Development (9.5 years), Logistics (5 years), Operations (3 years), and Business Intelligence (2 years).

Information Technology

Project Management

Product Development

Logistics

Operations

Business Intelligence

Skills

Pmbok, Prince2, Hermes V
Itil V3 And V4
Cobit 5
Iso 27001
Togaf (Adm)
Naf (Nato Architecture Framework)
Nato C3 Taxonomy
Ict Architecture V (Swiss Army Architecture Framework)
Re-v Method
Sl-v Method
Scrum
Safe
Uml, Bpmn, Epk, Eepk
Ms Office (Word, Excel, Powerpoint, Outlook) (Incl. Vba)
Ms Project
Ms Visio
Sparx Ea
Eamod
Aris Toolset
Atlassian Jira, Confluence
Sql And Nosql Databases (Couchdb)
Programming (Basic, Javascript, Java, C++, C, Python)
Sap (Incl. Ps)
Ibm Lotus Notes/domino

Languages

German

Native

English

Advanced

Latin

Advanced

Italian

Elementary

Education

Oct 2003 - Jun 2010

Diploma in Computer Science (FH), focus on Information and Communication Management · Computer Science

Oct 1992 - Jun 2001

Physics · Seattle, United States

Gutenbergschule Wiesbaden

German high school diploma (Abitur) · Wiesbaden, Germany

Certifications & licenses

Itil V4 Managing Professional

Itil Intermediate Malc (Managing Across The Lifecycle)

Itil V3 Expert

Itil Intermediate Csi (Continuous Service Improvement)

Itil Intermediate Sd (Service Design)

Itil Intermediate So (Service Operations)

Itil Intermediate Ss (Service Strategy)

Itil Intermediate St (Service Transition)

Ccsp (Certified Cloud Security Professional)

Cissp (Certified Informations System Security Professional)

Data protection officer according to DSC standard

Togaf 9 Certified

Itil 2011 Foundation

Pmi-Acp (Agile Certified Practitioner)

Ctfl Certified Tester Foundation Level Istqb

Pmp (Project Management Professional according to PMI)

Cpre Certified Professional For Requirements Engineering (Ireb)

Sap Solution Architect Erp – Integration Of Business Processes With My Sap Erp (C_Terp10_05)

Nlp Master Practitioner

(Principal) Certified Lotus Professional R4-7 System Administration

Principal Certified Lotus Professional R4-7 Application Development

Profile

Created

August 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Marco based?

Marco is based in Wiesbaden, Germany.

What languages does Marco speak?

Marco speaks the following languages: German (Native), English (Advanced), Latin (Advanced), Italian (Elementary).

How many years of experience does Marco have?

Marco has at least 32 years of experience. During this time, Marco has worked in at least 18 different roles and for 21 different companies. The average length of individual experience is 1 year and 5 months. Note that Marco may not have shared all experience and actually has more experience.

What roles would Marco be best suited for?

Based on recent experience, Marco would be well-suited for roles such as: Product Owner IT Services / Solution Architect, Project Manager Migration Lotus to Exchange, Project Manager Migration Lotus to Exchange Online.

What is Marco's latest experience?

Marco's most recent position is Product Owner IT Services / Solution Architect at BWI.

What companies has Marco worked for in recent years?

In recent years, Marco has worked for BWI, Deutsche Bundesbank, Fiducia GAD / Atruvia, and Swiss Army – Command Support Base / Cyber Command.

Which industries is Marco most experienced in?

Marco is most experienced in industries like Information Technology (IT), Banking and Finance, and Government and Public Administration. Marco also has some experience in Healthcare, Transportation and Logistics, and Aerospace and Defense.

Which business areas is Marco most experienced in?

Marco is most experienced in business areas like Information Technology (IT), Project Management, and Product Development. Marco also has some experience in Logistics, Operations, and Business Intelligence.

Which industries has Marco worked in recently?

Marco has recently worked in industries like Government and Public Administration, Information Technology (IT), and Aerospace and Defense.

Which business areas has Marco worked in recently?

Marco has recently worked in business areas like Information Technology (IT), Product Development, and Project Management.

What is Marco's education?

Marco attended education in Computer Science.

Does Marco have any certificates?

Marco has 21 certificates. Among them, these include: Itil V4 Managing Professional, Itil Intermediate Malc (Managing Across The Lifecycle), and Itil V3 Expert.

What is the availability of Marco?

Marco is immediately available for suitable projects.

What is the rate of Marco?

Marco's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.