Lars B.
xRM Solution Architect
Experience
Apr 2023 - Feb 2024
11 monthsxRM Solution Architect
Energiekonzepte Deutschland GmbH
Project: Digital Customer Experience
- Requirements engineering and technical specification
- Consulting system-architecture
- Concept customer journey
- API definition and data integration
- Leading development team / delivery unit
- Customer Portal and Customer App
- Partner Management and Field Service App Key Technologies: -/-
Feb 2022 - Feb 2023
1 year 1 monthCRM Functional Lead
DKMS Group gGmbH
Project: Marketing Automation and Customer Portal
- Setup Customer Portal with Salesforce Experience Cloud
- Audience definition and support Marketing Automation
- Marketing Cloud Configuration
- Customer Segments, Customer 360° (CDP), Audiences
- Integration Salesforce Marketing Cloud, Integration Mailing Works, Integration Legacy System
- Rollout Strategy UK, US and Germany
- Service Cloud Consulting
- Social Media Communication Channel Integration Key Technologies: Salesforce Experience Cloud, Salesforce Platform, Salesforce Marketing Cloud, Salesforce Service Cloud, Mailing Work
Aug 2019 - Feb 2020
7 monthsxRM Functional Lead
KNAUF Gips GmbH
Project: Rollout and Configuration global CRM and Customer Portal
- Requirements engineering and technical specification
- Consulting system-architecture
- Concept customer journey
- API definition and data integration
- Leading development team / delivery unit
- Setup Customer Portal with Salesforce Experience Cloud
- Audience definition and support Marketing Automation
- IAM Key Technologies: mulesoft, Salesforce Platfom, Salesforce IoT Cloud, Salesforce Experience Cloud, Auth0 (Okta.Inc)
Feb 2019 - Aug 2019
7 monthsP2P Engineer
smava GmbH
Project: Procurify Rollout
- Solution approach / Concept for technical execution for P2P (Procurify) Platform rollout
- Data Migration Legacy System
- Technical interface design for Audit Log Workflow
- Development and Integration LD_Procurify_to_DATEV Service Key Technologies: DATEV, Procruify, Talend, node.js
Mar 2018 - Jan 2022
3 years 11 monthsCRM Engineer
ID Now GmbH
Project: Salesforce Rollout
- Solution approach / Concept for technical execution of international Salesforce Platform rollout
- Requirements engineering and specification
- Salesforce Implementation
- Active Campaign Integration
- Customer Journey Lead-to-Quote
- CRM Integration Invoice and Billing
- Lead scoring, email marketing Key Technologies: Salesforce Platform, Salesforce Sales Cloud, Salesforce Pardot
Mar 2018 - Dec 2019
10 monthsData Integration Engineer
Commerzbank AG
Project: Data Integration Platform for trading systems
- ETL Script development and Test automation
- Definition and setup of synthetic test data
- Data analysis / data discovery
- Documentation, configuration, transition to operations unit Key Technologies: Informatica, Oracle 11g DB
Jan 2016 - May 2019
2 years 5 monthsSolution Architect
Rapidobject GmbH
Project: Manufacturing CRM / Webshop Development
- Consulting (strategic IT System landscape and Software Architecture)
- Requirements engineering and specification
- Migration Strategic
- Application interface (API) design
- Consulting CRM Concept
- Salesforce CRM Implementation, Integration, Configuration
- Rollout B2B Email Marketing, Lead Scoring, Customer Segmentation Key Technologies: Java Vaadin, MySQL, netfabb, Datev, Salesforce Platform, Salesforce Sales Cloud, Sendinblue, apache nifi
Feb 2016 - Sep 2016
8 monthsCRM Engineer
Delivery Hero GmbH
Project: Salesforce Platform Rollout
- Support solution approach / Concept for technical execution of international Salesforce Platform rollout
- Requirements engineering and specification Key Technologies: Salesforce Platform, Heroku, Copado, Salesforce Sales Cloud
Jan 2015 - Dec 2015
1 yearQlikview Developer / BI Analyst
TIQ Solutions GmbH
Project: Leipzig Touristik Social Media Insights
- Unstructured web 2.0 data sources
- Social media sentiment analysis
- Data sets for Social CRM Key Technologies: Qlikview
Summary
- more than 7 years experience in the execution of Software Development Project with scope for CRM Systems
- 5 years of experience with Salesforce CRM (implementation of experience cloud, sales cloud and service cloud)
- 4 years of experiences as functional Lead in Salesforce Projects
- 5 years of ETL/Middleware/Integration development experience
- Industries: Health Industry, HoReCa Industry, Financial Services, Manufacturing
Languages
English
Advanced
German
Elementary
Education
University of Leipzig
Master of Science · Business Information Systems · Leipzig, Germany
Certifications & licenses
Salesforce Certified Sales Cloud Consultant
Salesforce
Salesforce Certified Administrator
Salesforce
Microstrategy Certified BI Engineer
Microstrategy
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