Sudharshana R.
Product Manager, Sustainability Specialist, Salesforce Consultant
Experience
Product Manager – AI for Impact Edition II
N3XTCODER
- Leveraging my background in product design and sustainability, I conducted an in-depth analysis of the existing tool to map user flows and decode the underlying calculation logic.
- Facilitated structured discussions with a cross-functional team and domain experts to refine the problem statement and define project priorities to deliver within a 6-week agile sprint.
- Delivered a clickable prototype with a streamlined simplified user experience, integrating AI-guided assistance with smart tooltips, an ML-based material suggestion/matching logic and a custom GPT for value-added insights.
- Currently in consideration to continue work on the tool with development support from N3XTCODER and AI consulting support from Civic coding consulting.
Product Manager/Consultant – Salesforce Business Group
Accenture
Led product innovation and delivery for sustainability initiatives, focusing on integrating Data Cloud, Gen AI and Agentforce with cross-cloud use cases.
Guided discovery, roadmap development, solutioning and delivery for PCAF-based accounting solution, supplier engagement, healthcare emissions and composable data ingestion connectors.
Enabled global GTM efforts with demos, enablement materials and sustainability strategy influencing sales of over $20M for native platform capabilities and custom solutions.
Collaborated with Salesforce product teams on co-innovation opportunities for Net Zero Cloud as sustainability SME.
Supported asset innovation, RFPs and solution estimations across industries as Salesforce functional consultant and sustainability SME.
Delivered a Data Cloud, Agentforce and Marketing Cloud based personalized retail experience with omnichannel service intelligence, shopper agent, Einstein-based personalized offers and sustainable choices.
Conceptualized a sustainability-based loyalty solution leveraging multiple Salesforce clouds for a regional hackathon, achieving 2nd place among ~40 teams.
Delivered a rapid 3-week agile implementation of Net Zero Cloud for a global financial services client, managing discovery, training and change enablement for an integrated ESG offering for 50+ Fortune 500 companies.
Designed a PCAF-aligned accounting solution on Net Zero Cloud to drive lead generation.
Elaborated persona-specific process flows and solution maps for AVMS and ABHS solutions implemented for multiple US states.
Conceptualized a solution to track emissions from anesthetics, N₂O leakage and medical waste aligned to Practice GreenHealth guidance.
Business Analyst – myWizard
Accenture
- Supported discovery workshops with senior leadership to translate requirements into low-fidelity wireframes and detailed user stories.
- Detailed requirements for a multi-stage global budget approval solution and delivered a mobile app MVP in 1.5 months.
- Conceptualized end-to-end process flow using Event-driven Process Chains for an automation store, covering cataloguing, asset certification compliance and usage tracking.
- Enabled the team on creating EPCs and implemented Team Foundation Server for project management for over 200 members.
Test Engineering Specialist – Manage My Sales (MMS)
Accenture
- Managed agile test delivery and automation for an 8-member team across Gurgaon and Bengaluru for one of the largest Sales Cloud implementations.
- Acted as functional SPOC across business modules including opportunity approval, account planning and win-probability predictions.
- Enhanced team engagement and productivity by renewing monthly one-to-one connects.
Senior QA Engineer – Manage My Sales (MMS)
Accenture
- Created the UFT test automation framework and trained over four team members.
Software Engineering Analyst
Accenture
- Built test automation assets for over 300 transactions across multiple SAP modules using HP-UFT.
Associate Software Engineer
Accenture
- Tested insurance and loan workflows for a global banking client project.
Summary
I bring a strong blend of product design, AI, and sustainability to every initiative. My experience includes shaping user experiences and integrating smart AI features to create efficient, sustainable products. I have successfully guided agile projects, from ideation and rapid prototyping to full-scale implementation across diverse industries.
I consistently deliver value by aligning technology and sustainability goals. My background in product innovation, functional consulting, and quality assurance allows me to identify opportunities and drive impactful change through technology, all while maintaining a focus on creating intuitive, user-friendly solutions.
Languages
Education
Sona College of Technology
B.E. · Electronics and Communications Engineering · India · 9.07
Delhi Public School, R.K. Puram
All India Senior School Certificate Examination · New Delhi, India
Cluny Matriculation Higher Secondary School
Matriculation Examination · Salem, India
Certifications & licenses
Generative AI For Product Managers
IBM (Coursera)
Learn German With John Berlin (A1 To B1)
Certified Administrator
Salesforce
Certified Agentforce Specialist
Salesforce
Certified Data Cloud Consultant
Salesforce
CSRD Fundamentals
CSRD Institute
Salesforce Certified AI Associate
Salesforce
Certified Customer Experience Professional (CCXP)
Customer Experience Professionals Assn.
Net Zero Cloud Accredited Professional
Salesforce
Salesforce Certified Associate
Salesforce
Circular Economy And Sustainability 2030 Agenda
United Nations (UNSSC/UNEP)
Certified Capability In Business Analysis (CCBA)
Internation Institute Of Business Analysis
Introduction To Sustainability
University Of Illinois (Coursera)
Level 1, Chartered Financial Analyst (CFA)
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