Renate Frank
Participant MBAI® Program – Leaders of AI
Experience
Participant MBAI® Program – Leaders of AI
Leaders of AI
- Program to equip professionals with the knowledge to strategically implement and manage AI in business including practical AI applications e.g. ChatGPT, copy.ai, make.com, Voiceflow, Midjourney
- Covering generative AI, strategic implementation, leadership, ethics, and AI business transformation with use cases for marketing, sales, operations and HR
Senior Agile Project Manager and Marketing Consultant
Freelance
- Senior agile project management and rollout lead for online buying process for major German automotive brands in several European and Asian countries. Long-term project (3.5 years) for The Marcom Engine / Serviceplan Group
- Digital solution lead for several websites and online marketing consultancy in the pharmaceutical industry. Long-term project (1.5 years) for Edelman Germany
- Marketing consulting for omnichannel communication for an insurance company. Long-term project (1 year) for kl, company
- Consulting start-ups regarding marketing strategy and execution of marketing measures e.g. channel management for the respective customer journeys
Team Lead Global Digital Marketing for BMW & MINI Aftersales
BMW AG
- Led the digital team (6 people) in charge of digital marketing and online communication for BMW & MINI Aftersales including functional leadership
- Held budget responsibility for the annual budget and managed suppliers
- Developed the overall global digital strategy based on identification of relevant trends for the business division
- Orchestrated and implemented all digital campaigns for accessories, services and parts on digital channels including performance tracking and data analytics in collaboration with worldwide marketing departments
- Managed, planned, conceived and continuously improved digital platforms and tools e.g. Accessories Configurator and Accessories App, steering rollout to respective markets
Senior Product Owner / Project Leader Business Development for the International Web Platform “BMW.digital Stage 2”
BMW AG
- Managed the international online platform “BMW Stage 2” as the basis for national representation of the BMW brand in more than 50 markets
- Refined and governed the overall BMW digital strategy
- Planned, conceived and steered development of content features for the web platform including budget responsibility
- Managed service providers
- Collaborated closely with IT department to secure development of backend features
Senior Online Project Manager for the Project “BMW.next” / SCRUM Set-Up
BMW AG
- Planned, conceived, coordinated and developed all core frontend website components for the relaunch of the online platform
- Led the rollout of the generic master of “BMW.next” in all participating markets and managed the rollout team
- Set up an agile software development organization, leading 5 interdisciplinary SCRUM teams of 6–9 persons each
- Steered agencies including budget responsibility
Senior Project Manager Digital Media
ACOTOR GmbH
- Managed integration of the business division “BMW Aftersales Online” into the CoC Digital Media and the project “BMW.next”
- Conceived and implemented various online campaigns
Account Manager / Account Director
Interone Worldwide GmbH
- Developed and executed integrated marketing campaigns for accounts including BMW AG, BMW India, BMW & MINI Lifestyle, Deutsche Lufthansa AG and Hoffmann Group
- Managed brand strategy and implemented marketing strategies to enhance customer loyalty and brand awareness
Junior Category Product Manager Accessories
BenQ Mobile GmbH & Co.KG
- Managed packaging of accessories including definition of layout and text following marketing strategy and corporate identity
- Steered the packaging process from layout phase to production
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Automotive (16 years), Insurance (4.5 years), Pharmaceutical (4.5 years), Advertising (3 years), Media and Entertainment (1 year), and Education (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Marketing (14.5 years), Project Management (11 years), Strategy (7 years), Business Intelligence (5 years), Product Development (3.5 years), and Information Technology (3 years).
Summary
Experienced Senior Agile Project Manager and Digital Consultant with over 15 years of proven success delivering complex transformation, IT and marketing projects in international corporate environments and client-facing roles. Strong track record in driving digitalization, optimizing business processes and leading cross-functional teams in both agile and classic project settings. Known for a pragmatic, solution-oriented approach and the ability to translate complex business needs into actionable digital strategies. Certified in Scrum, PSPO and LeSS and recently completed the MBAI® “Leaders of AI” program, combining strategic vision with applied AI skills.
- Owned large-scale digital projects as an external consultant for global brands in the automotive, pharma, and insurance sectors - including long-term engagements with agencies like Serviceplan and Edelman.
- Led the global digital marketing team for BMW & MINI Aftersales, driving digital innovation across 50+ markets. Spearheaded the development and rollout of user-centric tools such as the Accessories Configurator and App, introduced performance analytics frameworks and elevated global campaign execution through scalable, data-driven digital solutions.
- Experienced in complex agile environments: Product owner for up to 5 SCRUM teams simultaneously; deep knowledge of agile frameworks including LeSS, certified PSPO and Scrum Master.
- Developed digital and omnichannel strategies that significantly improved user journeys, marketing performance, and platform adoption – both for corporations and start-ups.
- Applied AI knowledge for business transformation: MBAI® graduate with practical experience using ChatGPT, Midjourney, make.com and Voiceflow to optimize business processes and innovation.
Skills
- Adobe Experience Manager (Aem) – Advanced
- Jira & Confluence - Advanced
- Figma - Intermediate
- Chatgpt - Advanced
- Midjourney - Intermediate
- Copy.ai & Make.com - Basic
- Voiceflow - Basic
Languages
Education
University of Applied Sciences, Munich
Additional Qualification · Intercultural Communication and Cooperation · Munich, Germany · A
University of Malaga
Exchange Semester as part of the Erasmus Program · Málaga, Spain
University of Applied Sciences, Munich
Diploma, Marketing · Business Administration and Economics · Munich, Germany · A
Certifications & licenses
LeSS Practitioner
MBAI®
Leaders of AI & Fresenius University of Applied Sciences
PSPO – Professional Scrum Product Owner
scrum.org
Scrum Master
Boris Gloger
Profile
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