Business A.
Lead Business Analyst for a New Quotation and Policy Management System in Industrial Insurance
Experience
Oct 2025 - Present
3 monthsMunich, Germany
Lead Business Analyst for a New Quotation and Policy Management System in Industrial Insurance
Versicherungskammer München (250-500 employees)
- Coordination of business analysis for the quote creation and policy management modules
- Creation and alignment of business transactions (Gevos) in the new target system
- Supporting or creating the individual functional requirements (functions, features, interface connections) for the new system
- Contributing to the development of the roadmap for the implementation of the new system
- Supporting project management with complex project planning and in applying the adapted agile approach (Scrum)
- Interim Product Owner for the quotation and contract component
Aug 2023 - Feb 2025
1 year 7 monthsLead for developing an AI/GPT-based business model / management system for insurance
Move2s (< 10 employees)
- Developing AI future scenarios with quantified business impact
- Business analysis and design of AI use cases
- Providing AI impulses and training for AI introduction and integration in the company
- Conducting AI maturity assessments and AI strategy match
- Developing an approach for use case analysis and roadmap design in functional areas. The aim is to use AI as an assistance system to advance processes.
- Developing a framework for applying the regulatory aspects of AI (EU AI Act)
- Developing custom GPTs / RAG applications (demo/MVP for use cases)
Nov 2020 - Mar 2021
5 monthsStrategy Coaching, Personal Training and Health Coaching
Christine Berninger Coaching (< 10 employees)
- Advising on strategy development and designing the service portfolio
- Conducting target group analysis and definition
- Providing support and coaching during the implementation phase
Aug 2020 - Jun 2023
2 years 11 monthsAustria
Project Manager and Business Consultant in Insurance AI Claims Automation
omni:us (10-50 employees)
- Project leadership for AI-based composite claims automation
- Insurance in Austria
May 2019 - Apr 2020
1 yearProject Lead for Strategy Development / Balanced Scorecard for a Mid-Sized Insurance Firm Across All Lines of Business
Inter Versicherungsgruppe (500-1000 employees)
- Conducting strategic analyses and a SWOT analysis
- Identifying strategic areas of action
- Defining strategic goals and creating a strategy map
- Realigning the brand in relation to the vision, mission, and brand values
- Preparing the introduction of a balanced scorecard (BSC) with the establishment of steering committees for the BSC perspectives
- Developing sub-strategies
- Coordinating and finalizing the strategy with the executive board and supervisory board
- Embedding the goals into individual and collective target agreements
- Creating an implementation plan
Nov 2017 - Apr 2019
1 year 6 monthsFrankfurt, Germany
Project Lead Target Operating Model (TOM) Insurance - Run-off
Frankfurter Leben Group (250-500 employees)
- Development and implementation of a Target Operating Model
- Focus on integrating organizations (organizational structure and processes) in run-off projects (life insurance, pension funds)
- Designing target structures for the departments
- Cost assessment using a model calculation "cost per insurance contract" for full and partial portfolios
- Supporting the implementation by defining the key control metrics for each department
Jun 2016 - Oct 2017
1 year 5 monthsProject Lead Target Operating Model (TOM) / Outsourcing insurance for all LOBs
Signal Iduna (1,000-5,000 employees)
- Designing the Target Operating Model for health, life, and property & casualty insurance
- Developing standardized approaches for systematic outsourcing (guidelines, methods, processes, governance)
- Managing outsourcing to external service providers
- Defining the metrics to manage the external service providers
- Leading a team of department heads to shape the change process
Feb 2016 - Jun 2016
5 monthsPMO for Digitalization of Service Processes in Health Insurance
Barmer (1,000-5,000 employees)
- Developing digital business processes (standardization, self-service, automation)
- Coordinating internal and external project leads in a program
- Developing a European tender concept for an assistive devices platform
Jan 2015 - Aug 2015
8 monthsPMO Post-Merger Insurance
Helvetia Insurance (250-500 employees)
- Leading the Project Office for the merger of two insurers
- Ensuring project coordination, governance, and reporting to the central European project
- Supporting and coaching the subprojects
Feb 2013 - Nov 2014
1 year 10 monthsProject Lead for Digitalization / BiPRO in property & casualty insurance (Sales and Service)
AIG (250-500 employees)
- Rolling out the BiPRO standard for products and processes in property & casualty insurance
- Introducing standardized products for private and commercial customers
- Aligning the strategy and business case with European management
Languages
German
NativeEnglish
AdvancedEducation
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Diploma in Business Administration · Business Administration
Certifications & licenses
Agile Business Coach
Digitalization Manager
Excellence Assessor
Leading SAFe
OKR Master
Project Manager (IPMA Level C Plus)
Prompt Engineer
Scrum Master
Certified AI Manager
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