Business Analyst
Lead Business Analyst for New Quotation/Policy Administration System in Industrial Insurance
Experience
Oct 2025 - Present
-1 years -2 months Munich, Germany
Lead Business Analyst for New Quotation/Policy Administration System in Industrial Insurance
Versicherungskammer München (250-500 Mitarbeiter)
- Coordination of business analysis for the quotation creation and policy management modules
- Creation and alignment of business transactions (Gevos) in the new target system
- Support or creation of individual functional requirements (functions, features, interface integration) for the new system
- Participation in the development of the roadmap for the new system implementation
- Support of project management in complex project planning and in applying the adapted agile approach (Scrum)
- Interim Product Owner for the quotation and policy component
Aug 2023 - Feb 2025
1 year 7 monthsLead for Development of AI/GPT-Based Business Model / Management System Insurance
Move2s (< 10 Mitarbeiter)
- Development of AI future scenarios with quantification of business impact
- Business analysis and design of AI use cases
- AI impulses and training for entry and integration of AI in the company
- Conducting AI maturity assessments and AI strategy match
- Development of an approach for use case analysis and roadmap design for departmental tasks. The goal is using AI as an assistance system for process development.
- Development of a framework for applying the regulatory aspects of AI (EU AI Act)
- Development of custom GPTs / RAG applications (demo/MVP for use cases)
Nov 2020 - Mar 2021
5 monthsStrategy Coaching, Personal Training and Health Coaching
Christine Berninger Coaching (< 10 Mitarbeiter)
- Consulting in strategy development and design of the service portfolio
- Target group analysis and definition
- Support and coaching in the implementation phase
Aug 2020 - Jun 2023
2 years 11 months Austria
Project Manager and Business Consultant Insurance AI Claims Automation
omni:us (10-50 Mitarbeiter)
- Project management for AI-based claims automation in P&C insurance
- Insurance in Austria
May 2019 - Apr 2020
1 yearProject Manager Strategy Development / BSC for Medium-Sized Insurer across All LOBs
Inter Versicherungsgruppe (500-1000 Mitarbeiter)
- Conducting strategic analyses and a SWOT
- Derivation of strategic fields of action
- Definition of strategic goals and derivation of a strategy map
- New brand alignment in conjunction with vision, mission and brand values
- Preparation for the introduction of a Balanced Scorecard (BSC) with establishment of control committees for the BSC perspectives
- Development of sub-strategies
- Coordination and finalization of the strategy with the executive board and supervisory board
- Embedding objectives in individual/collective target agreements
- Creation of an implementation plan
Nov 2017 - Apr 2019
1 year 6 months Frankfurt, Germany
Project Manager Target Operating Model (TOM) Insurance - Run Off
Frankfurter Leben Gruppe (250-500 Mitarbeiter)
- Development and implementation of a target operating model
- Focus on integration of organizations (organizational structure and processes) in the context of run-off projects (life insurance, pension funds)
- Development of target structures for departments
- Cost evaluation with model calculation "cost per insurance policy" for total/partial portfolios
- Support of implementation with derivation of key control metrics for each department
Jun 2016 - Oct 2017
1 year 5 monthsProject Manager Target Operating Model (TOM) / Outsourcing Insurance across All LOBs
Signal Iduna (1000-5000 Mitarbeiter)
- Design of the target operating model for health, life and P&C insurance
- Development of standardized procedures for systematic outsourcing (guidelines, methods, processes, governance)
- Execution of outsourcing to external service providers
- Derivation of KPIs for managing external service providers
- Leadership of a team of department heads to shape the change process
Feb 2016 - Jun 2016
5 monthsPMO Digitalization of Service Processes Health Insurance
Barmer (1000-5000 Mitarbeiter)
- Development of digital business processes (standardization, self-service, automation)
- Coordination of internal and external project managers in a program
- Development of a European tender concept for an assistive devices platform
Jan 2015 - Aug 2015
8 monthsPMO Post Merger Insurance
Helvetia Versicherung (250-500 Mitarbeiter)
- Leading the project office for a merger of two insurers
- Ensuring project coordination, governance and reporting to the European central project
- Support and coaching of sub-projects
Feb 2013 - Nov 2014
1 year 10 monthsProject Manager Digitalization / BiPRO Insurance P&C (Sales and Service)
AIG (250-500 Mitarbeiter)
- Rollout of the BiPRO standard for products and processes in P&C insurance
- Introduction of standardized products for private and commercial customers
- Alignment of strategy and business case with European management
Languages
German
Native
English
Advanced
Education
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Diploma in Business Administration · Business Economist
Certifications & licenses
Agile Business Coach
Digitalization Manager
Excellence Assessor
Leading SAFe
OKR Master
Project Manager (IPMA Level C Plus)
Prompt Engineer
Scrum Master
Certified AI Manager
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