Business A.
Lead Business Analyst for a New Quote and Policy Management System in Industrial Insurance
Experience
Oct 2025 - Present
-1 years -1 monthsMunich, Germany
Lead Business Analyst for a New Quote and Policy Management System in Industrial Insurance
Versicherungskammer München (250-500 employees)
- Coordinating business analysis for the quote creation and policy management modules
- Defining and aligning business transactions (Gevos) in the new target system
- Supporting and drafting detailed functional requirements (features, interfaces) for the new system
- Contributing to the roadmap development for the system rollout
- Assisting project leadership in complex planning using an adapted agile approach (Scrum)
- Interim Product Owner for the quote and policy component
Aug 2023 - Feb 2025
1 year 7 monthsLead for Developing an AI/GPT-Based Business Model / Management System in Insurance
Move2s (< 10 employees)
- Developing AI future scenarios with quantified business impact
- Business analysis and design of AI use cases
- Providing AI impulses and training for AI adoption and integration
- Conducting AI maturity assessments and AI strategy matching
- Creating a use case analysis and roadmap design approach for functional areas to use AI as a process support system
- Developing a framework for applying regulatory aspects of AI (EU AI Act)
- Building custom GPTs / RAG applications (demo/MVP for use cases)
Nov 2020 - Mar 2021
5 monthsStrategy, Personal Training and Health Coaching
Christine Berninger Coaching (< 10 employees)
- Advising on strategy development and service portfolio design
- Target group analysis and definition
- Guiding and coaching during the implementation phase
Aug 2020 - Jun 2023
2 years 11 monthsAustria
Project Manager and Business Consultant for AI-Based Claims Automation in Insurance
omni:us (10-50 employees)
- Leading the project for AI-based composite claims automation
- Insurance business in Austria
May 2019 - Apr 2020
1 yearProject Lead for Strategy Development / BSC in a Mid-Sized Insurance across All LOBs
Inter Versicherungsgruppe (500-1000 employees)
- Conducting strategic analyses and a SWOT
- Deriving strategic fields of action
- Setting strategic goals and developing a strategy map
- Repositioning the brand with vision, mission and brand values
- Preparing the rollout of a Balanced Scorecard with governance bodies for each perspective
- Drafting sub-strategies
- Aligning and finalizing the strategy with the board and supervisory board
- Embedding goals into individual and collective targets
- Creating an implementation plan
Nov 2017 - Apr 2019
1 year 6 monthsFrankfurt, Germany
Project Lead for Target Operating Model (TOM) in Insurance - Run Off
Frankfurter Leben Gruppe (250-500 employees)
- Developing and implementing a target operating model
- Focusing on organizational integration (structure and process) in run-off projects (life insurance, pension funds)
- Defining target structures for business units
- Cost evaluation with a model for "Cost per Policy" for total and partial portfolios
- Supporting rollout and deriving key control metrics for each unit
Jun 2016 - Oct 2017
1 year 5 monthsProject Lead for Target Operating Model (TOM) / Outsourcing in Insurance across All LOBs
Signal Iduna (1000-5000 employees)
- Designing the target operating model for health, life and non-life
- Developing standardized methods for systematic outsourcing (guidelines, processes, governance)
- Managing outsourcing to external service providers
- Defining KPIs to manage external providers
- Leading a team of department heads to drive the change process
Feb 2016 - Jun 2016
5 monthsPMO for Digitization of Service Processes in Health Insurance
Barmer (1000-5000 employees)
- Developing digital business processes (standardization, self-service, automation)
- Coordinating internal and external project leads in a program
- Creating a European tender concept for an aids and appliances platform
Jan 2015 - Aug 2015
8 monthsPMO for Post-Merger Integration in Insurance
Helvetia Versicherung (250-500 employees)
- Leading the project office for the merger of two insurers
- Ensuring coordination, governance and reporting to the European central project
- Supporting and coaching sub-projects
Feb 2013 - Nov 2014
1 year 10 monthsProject Lead for Digitalization / BiPRO in Non-Life Insurance (Sales and Service)
AIG (250-500 employees)
- Rolling out the BiPRO standard for products and processes in property insurance
- Introducing standardized products for retail and commercial clients
- Aligning strategy and business case with European management
Languages
German
NativeEnglish
AdvancedEducation
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Diploma in Business Administration · Business Administrator
Certifications & licenses
Agile Business Coach
Digitalization Manager
Excellence Assessor
Leading SAFe
OKR Master
Project Manager (IPMA Level C Plus)
Prompt Engineer
Scrum Master
Certified AI Manager
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