Recommended expert

Bernhard Steimel

Innovation Scout & Matchmaker

Bernhard Steimel
Hennef (Sieg), Germany

Experience

Jan 2024 - Jun 2024
6 months

Innovation Scout & Matchmaker

T-Systems, Digital Solutions

  • Acquisition of participants from the top 1,000 family-owned companies for the X-Creation innovation program.

  • Development of challenges and networking with technology partners for AI-based automation of ESG reporting.

  • Result: Acquisition of over 30 top decision-makers from mid-sized companies.

May 2023 - Dec 2024
1 year 8 months

Program Director, Masterclass and Workshop Leader

Telekom Deutschland, Cloud Partner Sales

  • Developed the "Twin Transformation" concept for simultaneous implementation of sustainability and digitization for mid-sized German companies.

  • Surveyed over 50 CXOs on success factors, challenges, and best practices.

  • Edited and marketed the study results.

  • Developed an interactive online quick check to assess transformation readiness.

  • Designed and delivered the "Twin Transformation" masterclass with practical content for executives.

  • Result: high reach among mid-sized companies and positioning as a thought leader.

Jan 2022 - Sep 2024
2 years 9 months

Business Development & Matchmaker

Telekom Deutschland, Business Customers – Commercial Management

  • Placed market-ready sustainability solutions with large mid-sized companies.

  • Identified and approached clients from the top 1,000 family-owned companies through cold calling and in-depth interviews.

  • Conducted pain-gain chain analyses to determine specific needs.

  • Translated needs into tailored solution proposals in innovation meetings with the specialist sales team.

  • Result: over 50 successful deal initiations with an 80% success rate.

Jan 2021 - Dec 2023
3 years

Innovation Scout & Analyst

Telekom Deutschland, Business Customers – Segment Marketing

  • Analyzed digitization trends in over 10 industries to support sales with market and customer insights.

  • Identified industry trends, pain points, strategic action areas, and suitable portfolio approaches.

  • Translated findings into sales training materials.

  • Result: improved market access and increased perception of Deutsche Telekom as a competent digitization partner.

Jan 2021 - Nov 2022
1 year 11 months

Consultative Selling Coach

Telekom Deutschland, Business Customers – Sales Enablement

  • Developed and delivered the "Mobile Hunter Training Next Level" program to strengthen digital sales skills in the B2B segment.

  • Hybrid format with online and in-person modules, gamification, digitization trends, industry best practices, and innovation pitches.

  • Final exercise with individual client analyses and solution pitches.

  • Result: trained over 100 account managers and sales consultants with an average 5-star rating.

Jan 2020 - Dec 2024
5 years

Content Marketing Strategist and Author

Telekom Deutschland, Business Customers – Segment Marketing / Smarter Service Institute

  • Concept and implementation of the "Smarter X" trendbook series in magazine style for CXOs on digitalization, AI, sustainability, and innovation.

  • Creation of over 20 interactive publications with top trends, use cases, and recommendations for action.

  • Built the platform smarter-service.com as an independent institute to strengthen credibility and reach.

  • Result: Over 5,000 downloads and successful positioning as a neutral knowledge platform in the B2B environment.

Jan 2019 - Nov 2022
3 years 11 months

Digitalization Expert & Analyst

Telekom Deutschland, Business Customers – Segment Marketing

  • Systematic analysis of over 100 potential customers in the large enterprise segment as part of account planning.

  • Identification of opportunity areas, innovation potentials, and pain points based on digital innovation research.

  • Support and coaching in customer outreach to position tailored digitalization topics.

  • Result: Produced more than 100 in-depth account analyses and improved the positioning of Telekom.

May 2018 - Nov 2018
7 months

Strategy Consultant and Digitalization Expert

Telekom Deutschland, Business Customers Portfolio Management

  • Description, clustering, and prioritization of relevant digitalization use cases for managed IT services.

  • Expansion of the partner ecosystem to ensure end-to-end delivery capability.

  • Development of go-to-market stories for IaaS and PaaS products, as well as a digital innovation lab.

  • Result: Successful launch of the use case-based go-to-market strategy with sustainable market success.

Jan 2018 - Mar 2018
3 months

Product Owner

Telekom Deutschland, Business Customers Portfolio Management

  • Definition of new package offerings for optimal customer targeting for POS handheld devices.

  • Evaluation of data plans and prioritization of relevant roadmap topics for market positioning and promotion of innovative services.

  • Result: Expanded the service portfolio with target group–specific package offers.

Jun 2017 - Aug 2017
3 months

Product Owner

T-Systems, Digital Division

  • Built and managed an interdisciplinary team.

  • Responsible for user stories, sprint planning, and reviews.

  • Result: Operational readiness of the IoT platform in under 12 months.

Jan 2017 - Mar 2017
3 months

Strategy Consultant & Digitalization Expert

T-Mobile Austria

  • Updated the M2M/IoT strategy through market and portfolio analysis.

  • Created forecasts and plans for IoT products (IPF).

  • Developed a go-to-market strategy.

  • Result: Focused on high-growth IoT segments and optimized product planning.

Mar 2016 - Sep 2016
7 months

Strategy Consultant & Digitalization Expert

T-Systems, Digital Division

  • Conducted market and competitive analyses for the IoT portfolio.

  • Developed a forecasting model for business development (IPF).

  • Derived recommendations for product and sales planning.

  • Created a go-to-market strategy for focused market entry.

  • Result: Prioritized high-growth IoT segments and accelerated portfolio development.

May 2015 - Nov 2015
7 months

Strategy Consultant & Digitalization Expert

Telekom Deutschland, GK Portfolio Management

  • Market and competitor analysis for IoT, IaaS, and PaaS offerings.

  • Developed a target vision for 2018 and a modular Platform-as-a-Service strategy based on the 5Ps.

  • Identified and onboarded key ecosystem partners to enable end-to-end delivery.

  • Go-to-market strategy for PaaS offerings.

  • Result: Launched market-ready PaaS offerings and built a strong partner network.

Jan 2015 - Nov 2022
7 years 11 months

Digitalization Expert & Workshop Moderator

Telekom Deutschland, Business Customers – Segment Marketing

  • Developed the Digital Maturity Check to evaluate digital maturity and customer experiences, including a scoring model and recommendations.

  • Designed and led a strategy workshop on digitalization in close collaboration with sales teams.

  • End-to-end responsibility for planning, facilitation, and follow-up.

  • Result: Conducted over 100 digitalization workshops with measurable impact on customer retention and project initiation.

Jan 2014 - Dec 2014
1 year

Consultant

Enamo / neuland

  • Conducted a digital maturity analysis (internal and external) and developed a target vision and roadmap for an energy provider.
Jan 2014 - Dec 2014
1 year

Project Manager

WirtschaftsWoche / neuland

  • Design and execution of the Digital Transformation Awards with 100 participants.

  • Development of a Digital Maturity Model to assess companies' digital capabilities.

Jan 2013 - Dec 2013
1 year

Workshop Leader

Messe Frankfurt / Future Management Group

  • Led the strategy workshop "Next Generation Commerce" to identify future opportunities for Fair Business.
Jan 2012 - Dec 2013
2 years

Consultant

Viessmann / BIG

  • Developed a social media strategy for an industrial company, including a feasibility study, implementation plan, and project/change management.
Jan 2012 - Dec 2012
1 year

Workshop Leader

Bosch Sicherheitssysteme / Future Management Group

  • Developed opportunities using war gaming for security system providers.
Jan 2011 - Dec 2011
1 year

Analyst

Arithena

  • Conducted a customer satisfaction survey for an e-business provider, including recommendations.
Jan 2011 - Dec 2011
1 year

Consultant

Deutsche Telekom / Iskander

  • Identification, evaluation and benefit analysis of new value-added services for telecom companies.
Jan 2010 - Dec 2010
1 year

Workshop Leader

BT, Vodafone, O2

  • Conducting a customer experience workshop for customer operations managers in the B2B market.
Jan 2010 - Dec 2010
1 year

Analyst

Espirit

  • Conducting a customer satisfaction survey for a premium segment CMS provider, including recommendations.
Jan 2009 - Dec 2009
1 year

Consultant

NürnbergMesse / Strateco

  • Sale of the Voice Days conference: creation of the sales brochure, contract negotiation, and implementation consulting.
Jan 2009 - Dec 2009
1 year

Consultant

me2me

  • Market and competitive analysis, go-to-market strategy, and product roadmap recommendation for a speech-to-text productivity application.
Jan 2007 - Present
19 years 1 month

Founder and Operator

Speech-Community.com

  • Setup of a special interest portal for voice dialogue systems with over 5,000 LinkedIn members.

  • Main sponsors: BT, Nuance, Genesys.

Jan 2007 - Dec 2009
3 years

Business Development

Deutsche Telekom

  • Strategy audit, sales strategy and project management for speaker verification.
Jan 2005 - Dec 2010
6 years

Founder and Operator

Voice-Community.de

  • Setup of a special interest portal for voice dialogue systems with an online VoiceXML testing platform and 3,000 registered members.

  • Main sponsors: Deutsche Telekom, Nuance.

Jan 2004 - Dec 2009
6 years

Initiator and Organizer

VOICE Business

  • Market development program for voice dialogue systems in D/A/CH with Voice Award, Voice Contest and Voice Days.

  • Over 200 tested voice applications and more than 1,000 conference participants in 2008.

  • More than 20 sponsors, including Alcatel, IBM, HP, Telekom.

Sep 2003 - Present
22 years 5 months

Owner

mind Digital

  • As owner of Mind Digital and Smarter-Service Institute, I guide leadership teams in mid-sized and large companies through digital transformation with a clear focus on sustainable service and business model innovations.

  • My approach is systematic, data-driven and practical to make innovation processes effective and measurable.

  • Successful implementation of Go2Market projects for market-leading digitization providers with a high success rate.

  • Expertise in CXO research, trend analyses and the development of sales enablement strategies, supported by solid industry insights.

  • Design and lead consultative selling training programs to strengthen digital sales capabilities.

  • Experienced as an innovation scout, matchmaker and workshop moderator with demonstrable impact.

Jan 2003 - Dec 2006
4 years

Consultant

syncap

  • Conducting various market due diligence projects for M&A mandates in the IT/software industry.
May 2000 - Aug 2003
3 years 4 months

Management Board Member

Heitzig Consult GmbH

  • Securing and developing the NE4 market segment through cooperation models.

  • Marketing program to revitalize cable networks.

  • Business development for software companies in the telecom market.

  • Strategic positioning in the CATV market.

  • Geo-marketing and rollout planning with a GIS system.

  • Planning and conducting an operational audit for a business transfer.

Jan 1999 - Mar 2000
1 year 3 months

Head of Product Management

Dialog telekommunikations- & software GmbH

  • Designing and launching a consulting product line from telecom optimization to outsourcing.

  • Introducing provider account management and quality assurance in marketing.

  • Building partner marketing and training programs for telecom consultants.

  • Project management for developing a sales information system.

Jul 1996 - Dec 1998
2 years 6 months

Account Manager, Retail Sales

o.tel.o communications GmbH & Co.

  • Key account management for retail chains and big-box stores.

  • Implementation of a POS online system.

  • Development of sales strategies and rollout planning.

Sep 1994 - Jun 1996
1 year 10 months

Junior Consultant

Eutelis Consult

  • Strategy analysis and development for using DSL technologies at Deutsche Telekom.

Summary

As the owner of Mind Digital and the Smarter-Service Institute, I guide leadership teams in mid-sized and large companies through digital transformation with a clear focus on sustainable service and business model innovations. My approach is systematic, data-driven, and practice-oriented to make innovation processes effective and measurable. I have successfully executed go-to-market projects for leading digitization providers with a high success rate. My expertise includes CXO research, trend analyses, and the development of sales enablement strategies, supported by solid industry insights. I also design and deliver consultative selling training programs to strengthen digital sales skills. As an innovation scout, matchmaker, and workshop moderator, I have extensive experience facilitating client workshops with proven impact. Through my close network in mid-sized companies and the Deutsche Telekom corporate environment, I create sustainable connections and successfully position companies as thought leaders in digital innovation.

Languages

German
Native
English
Advanced
French
Advanced

Education

Oct 1992 - Jun 1993

Sorbonne

Bachelor's degree (honors) · Paris, France

Oct 1989 - Jun 1995

Bergische Universität

Diploma in Economics · Wuppertal, Germany

Oct 1973 - Jun 1986

Städtisches Gymnasium Hennef

University of Applied Sciences entrance qualification · Hennef, Germany

Certifications & licenses

Business Modeling, Business Model Innovation and Transformation

St. Gallen

Innovation Facilitator, Innovation Coach

Board of Innovation, HPI

Agile Coach / Scrum Coach

Agile Academy

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