Bernhard S. - Management Consultant – Digital Transformation

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Hennef (Sieg), Germany

Experience

Jan 2024 - Jun 2024

6 months

X-Creation for Sustainability – Innovation Scout & Matchmaker

T-Systems, Digital Solutions

Gained participation from the top 1,000 family businesses in the innovation program
Developed challenges and connected with tech partners for AI-based ESG reporting automation
Secured 30+ top decision-makers from mid-sized companies for the innovation program

May 2023 - Dec 2024

1 year 8 months

Twin Transformation – Study Leader, Masterclass and Workshop Leader

Telekom Deutschland, Cloud Partner Sales

Developed the "Twin Transformation" concept for German mid-sized businesses
Interviewed over 50 CXOs on success factors, challenges, and best practices
Edited the comprehensive study and developed an interactive online quick check
Conducted a masterclass on strategic integration of sustainability and digitalization

Jan 2022 - Sep 2024

2 years 9 months

Go2Market: Sustainability Solutions for Mid-Sized Businesses – Business Development & Matchmaker

Telekom Deutschland, Geschäftskunden – Commercial Management

Identified clients among the top 1,000 family businesses through cold calling and in-depth interviews
Conducted a pain-gain chain analysis to determine specific needs
Translated findings into customized solution proposals with the specialist sales team
Achieved 50+ successful client engagements with an 80% success rate

Jan 2021 - Dec 2023

3 years

Sales Enablement with Industry Insights – Innovation Scout & Analyst

Telekom Deutschland, Geschäftskunden – Segment Marketing

Systematically analyzed digitalization trends across more than 10 industries
Identified industry trends, pain points, strategic action areas, and suitable portfolio approaches
Translated results into sales training materials for improved market access and stronger positioning as a digital partner

Jan 2021 - Nov 2022

1 year 11 months

Hybrid

Mobile Hunter Training 'Next Level' – Consultative Selling Coach

Telekom Deutschland, Geschäftskunden – Sales Enablement

Developed and delivered a hybrid training program to strengthen digital sales skills
Combined online and in-person modules with gamification
Covered digitalization trends, industry best practices, and innovation pitches
Trained 100+ account managers and sales consultants with an average 5-star rating

Jan 2020 - Dec 2024

5 years

Trendbook Series 'Smarter X' with smarter-service.com – Content Marketing Strategist and Author

Telekom Deutschland, Geschäftskunden – Segment Marketing / Smarter Service Institut

Conceptualized and executed a high-quality magazine-style trendbook series for CXOs and decision-makers
Created 20+ interactive publications featuring top trends, use cases, and recommendations
Built the smarter-service.com platform to boost credibility and reach
Achieved over 5,000 downloads and successfully positioned it as a neutral knowledge platform for digital transformation

Jan 2019 - Nov 2022

3 years 11 months

Digitalization Potential Analysis for Customer Outreach – Digitalization Expert & Analyst

Telekom Deutschland, Geschäftskunden – Segment Marketing

Systematically analyzed over 100 potential clients in the large account segment as part of account planning
Identified opportunity areas, innovation potentials, and relevant pain points through digital innovation research
Supported and coached customer outreach to improve positioning of Telekom as a digital partner

May 2018 - Nov 2018

7 months

Use Case-Based Go2Market for Managed IT Services – Strategy Consultant and Digitalization Expert

Telekom Deutschland, GK Portfolio Management

Described, clustered, and prioritized relevant digitalization use cases for market launch
Expanded the partner ecosystem to ensure end-to-end delivery capabilities
Developed go-to-market stories for IaaS and PaaS products and designed consultative selling offerings, including a Digital Innovation Lab
Successfully launched the use case-based go-to-market strategy with lasting market success

Jan 2018 - Mar 2018

3 months

Roadmap Development for POS Handheld – Product Owner

Telekom Deutschland, GK Portfolio Management

Defined new package offers and evaluated data plans specifically for handheld devices
Conceptualized and prioritized relevant roadmap topics to strengthen market position and promote innovative services
Successfully expanded the service portfolio with attractive package deals tailored to POS handheld users

Jun 2017 - Aug 2017

3 months

IoT Big Play, Factory Setup – Product Owner

T-Systems, Digital Division

Built and led an interdisciplinary team
Responsible for user stories, sprint planning, and reviews
Achieved platform readiness in under 12 months

Jan 2017 - Mar 2017

3 months

M2M/IoT Strategy Update – Strategy Consultant and Digitalization Expert

T-Mobile Austria

Updated the M2M/IoT strategy through comprehensive market and portfolio analysis
Created forecasts and planning for IoT products (IPF)
Developed a go-to-market strategy for optimal product launch
Focused on high-growth IoT segments and optimized product planning

Mar 2016 - Sep 2016

7 months

IoT Portfolio & Go2Market – Strategy Consultant & Digitalization Expert

T-Systems, Digital Division

Conducted market and competitor analyses and reviewed the existing IoT product portfolio
Developed a forecast model for future business development (IPF)
Derived concrete recommendations for product and sales planning
Developed a focused go-to-market strategy for market entry and targeted customer outreach

May 2015 - Nov 2015

7 months

Platform-as-a-Service Portfolio Expansion – Strategy Consultant & Digitalization Expert

Telekom Deutschland, GK Portfolio Management

Conducted market and competitor analysis for IoT, IaaS, and PaaS offerings
Developed a target vision for 2018 and a future-oriented portfolio strategy
Designed modular platform-as-a-service offerings along the 5Ps (Product, Price, Promotion, Place, People)
Identified and acquired relevant ecosystem partners to ensure end-to-end delivery capability
Successfully launched market-ready PaaS offerings and built a strong partner network

Jan 2015 - Nov 2022

7 years 11 months

Customer Workshop 'Digitalization' for Telekom Sales – Digitalization Expert & Workshop Moderator

Telekom Deutschland, Geschäftskunden – Segment Marketing

Developed a digital maturity check to assess digital readiness and customer experiences, including a scoring model and recommendations
Designed and delivered a strategy workshop in close collaboration with Telekom sales teams
Held end-to-end responsibility for planning, moderation, and follow-up
Conducted 100+ digitalization workshops with measurable impact on customer retention and project initiation

Sep 2003 - Present

21 years 11 months

Owner

mind Digital

Consulting network for digital future markets

Summary

As owner of Mind Digital and the Smarter-Service Institut, I accompany leadership teams in mid-sized and large companies through digital transformation with a clear focus on sustainable service and business model innovations. My approach is systematic, data-driven, and hands-on to make innovation processes effective and measurable. I have successfully executed go-to-market projects for market-leading digitalization providers with a high closing rate. My expertise covers CXO research, trend analysis, and developing sales enablement strategies, all supported by solid industry insights. I also design and lead consultative selling training programs to strengthen digital sales skills. As an innovation scout, matchmaker, and workshop moderator, I have extensive experience facilitating client workshops with proven impact. Thanks to my strong ties in the mid-market and telecom corporate environments, I create lasting connections and position companies successfully as thought leaders in digital innovation.