RASCI Workshop – Organizational Development

Piloted and implemented industrialization roles during the transition from manual manufacturing to series production.

Ensured the effectiveness of industrialization roles across various manufacturing areas throughout the product development process.

Tested the new role architecture in real production environments and analyzed its effectiveness.

Derived concrete recommendations for roll-out and supported the implementation of optimization measures.

Developed a monitoring and KPI system to capture quantitative targets and qualitative factors like role acceptance, responsibility taking, and interface functionality.

Collected data through semi-structured interviews, workshops, document analyses, and personal talks with stakeholders at the department management level.

Defined action areas and visualized optimization potentials using heat maps and organizational charts.

Methodically supported change agents in developing and implementing solution approaches.

Evaluated measures in PDCA cycles, anchored them in a roadmap, and implemented them step by step.

Validated the effectiveness of measures through improved process stability and increased production capability.

Keywords: industrialization, role implementation, KPI & metrics system, change management, process optimization, process turtles, organizational development, piloting, stakeholder analysis, PDCA cycle, heat map, roadmap, SMT2030, Six Sigma.

Designed the business model for the Client Experience Center (CXC) in Ottobrunn to strategically unlock the center's potential.

Conducted a comprehensive needs analysis and identified key touchpoints along the customer journey.

Evaluated the existing service portfolio and expanded it with innovative formats and services.

Translated the service designs into a viable operating and business model.

Developed a model to quantify the center's contribution through improved conversion rates and customer retention.

Strengthened the center as an integral part of the sales and innovation strategy.

Keywords: C-level, business model, operating model, operations management, innovation management, go-to-market, customer analysis, business analysis, stakeholder management, strategy, financial structure, KPI development, process and workflow management, value proposition design, B2B marketing, sales support, partner engagement.

Definition and introduction of the Data Steward role for the uninterrupted production process.

Development of an operational link between the shop floor and data management to support digital transformation.

Creation of a tailored competency and responsibility profile based on the role's added value.

Analysis and optimization of relevant processes, tools, and communication channels in coordination with stakeholders.

Systematic assessment of improvement potential in the organizational logic.

Creation of concrete development paths for the long-term integration of the role into the organization.

Keywords: Organizational development, role definition, role implementation, industrialization, Data Steward, maturity assessment, digital twin, process analysis, optimization and management, business analysis, stakeholder management, change management, surveys and interviews, swimlane & north star workshops, ERA assessment system.

Definition of the innovation strategy and design of the innovation process for platform solutions.

Development of tools for partner management as well as idea and innovation portfolio management.

Analysis of the existing innovation process to shorten time-to-market.

Reorganization of processes and value creation steps to establish an iterative, market-oriented innovation process.

Introduction of methods for systematic customer involvement in idea and solution development.

Building an innovation culture for differentiation and market shaping.

Keywords: innovation process, strategy, C-level, process optimization, interdisciplinary collaboration, time-to-market, business analysis, stakeholder management, organizational development, customer integration, platform solutions, interviews, workshops, surveys, milestone checklists (cf. stage-gate), electronics industry.

Development of a home office solution for the B2C market to tap into new customer segments.

User-centered development of a product idea into a market-ready concept.

Target group analysis and identification of specific requirements for working in a home office.

Development of a minimum viable product (MVP) based on derived functions.

Conception of a market entry strategy including process design for direct-to-consumer sales and sales planning.

Keywords: business modeling, service design, B2C business model, home office solutions, product development, innovation management, user stories, market analysis, market entry strategy, user centricity, innovation strategy.

Optimization of sales processes and profitability of order processing.

Strategic development of sales and service organization to increase market orientation.

Requirement gathering at C-level and analysis of existing processes.

Conducting portfolio and process analysis to identify optimization potentials.

Implementation of a feedback loop for continuous process optimization (lessons learned).

Ensuring process mapping as part of an ERP implementation.

Keywords: C-level, Business Analyst, Process Management, Sales Transformation, ERP Implementation, Portfolio Analysis, Process Design, Management Consulting, Continuous Improvement, continuous improvement, Manufacturing.

Sales and consulting of cloud-based solution architectures for automotive suppliers in the DACH region.

Management of the cloud portfolio with over 200 different services.

Analysis of individual customer challenges to develop tailored, scalable solution designs.

Collaboration with technical experts to implement complex integrations into business processes.

Development and implementation of successful sales strategies for innovative business models.

Keywords: Automotive, Sales, Software, Service Design, Processes, Workflows, As-a-Service, Cloud Solutions, Artificial Intelligence Solutions, Solution Development, Consulting, Consultative Sales, Business Development, DACH Region.