Sandy Glueckstein
Change Manager SAP S/4HANA
Experience
Change Manager SAP S/4HANA
Natuvion
- Creation and implementation of a holistic change management strategy for smooth SAP S/4HANA implementation for public customers.
- Presentation of the change management strategy in workshops with various stakeholders, including end customers, executives, department heads and end users, in order to create a common understanding of the changes.
- Creation of detailed change narrative & concept including iterations with key stakeholders to in order to accompany the various phases of the SAP S/4HANA implementation.
- Project Management and implementation of training programs.
Change Management S/4HANA Implementation
Lindal
- Lead change activities in the implementation of SAP4/Hana project
- Steer change architecture, support for change processes, stakeholder management, change impact analyses, moderation of workshops
- Work on mindset & skillset and evaluation of necessary organizational adaptions
- Development and implementation of the communication strategy
- Stakeholder management and target group-orientated messaging
Digital Workplace - Change Management & Adoption O365
Knauf
- Focus on Microsoft Telephony & Contact Center Rollout: Implementation of communication plans, training plans and adoption metrics
- Work with stakeholders across the organization to identify and address any concerns or resistance to implementation.
- Collaboration with the project team to ensure change management practices are integrated into the overall project plan and with the other digital workplace teams (cyber security and data analytics) to integrate key message and training as one voice
- Set-Up and lead of champion network
Project Management Workplace Change
Berlinovo Immobilien Gesellschaft
- Change and communication management in preparation for the office relocation of Berlinovo
- Consultative support of the division and project management in the introduction and implementation of activity based working
- Support of the transformation project New Work on all levels (Mindset, Leadership, Skillset & Tools)
- Consulting, support and implementation of new methods and models
- Set up of ambassador program
Project Lead People & Culture & Program Management
Out There Media
- Project lead for the development of corporate values, vision, mission.
- Provide executives with a comprehensive understanding of all HR-related topics throughout the HR value chain.
- Oversee the management of HR and communication processes and tools.
- Design and develop change management processes through customized and empowering solutions.
- Manage the development of a new structure, new reporting lines, new organization chart.
- Lead the development of a long-term HR strategy taking into account the business strategy.
- Create a roadmap for upcoming M&A activities: putting HR team on track for success and taking functions to the next level
Project Lead for Android Development Project
ITZBund
- ITZ Bund provides IT services for 200 federal administration agencies. Project Lead for Android Development project.
- Categorize classified information according to legal requirements.
- Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Use appropriate verification techniques scope, schedule and costs.
Change & Communication Management for the Tour Operator
FTI Touristik
- Within overall Digital Transformation program
- Responsible for Project Set-Up, Storyline, Change Narrative & Key messages.
- Tailored communication concept including key visual aspects of the project.
- Oversaw the set-up of the Engagement Program as well as CEO-Sparring.
Change Management & Adoption
Bundesagentur für Arbeit
- For the rollout and implementation of a new way of collaboration (social intranet)
- Development of a vision picture for the future way of social collaboration.
- Created the change management strategy (for the first 18 months): planning and driving the implementation. Steering action steps and timeline.
- Developed and tracked deployment of the C&C roadmap.
- Responsible for ongoing stakeholder alignment and management of adequate staffing & external partners.
- Supported project management in the implementation and successful rollout of the social intranet & kick off for social collaboration across the whole organization.
- Creation of the communication plan and Set-Up of enablement strategy with external training partners
Change & Communications Lead
KMO Klingel Multi Channel Retail
- Established OCM strategy for the implementation for a bundle of new IT products
- Managed the development of change story and relevant communication material & workshop design for upcoming change
- Designed change management activities for projects and translated them into actionable deliverables for the different change management levels: design, engagement, processes, involvement, communications, sponsors, stakeholders’ assessment and management, coaching, training, resistance management, risk management, success management.
- Handled engagement of 5 stakeholder groups with relevant marketing and training material and set up of a targeted communication campaign.
- Walked the talk in OCM and contributed to the organization's strong reputation for this capability
Project Lead Change & Communication Management
Hima Smart Safety
- Office365 & smart work Program
- Planning and implementation of the change concept for the IT-transformation O365 program.
- Planning and coordination of the communication and training activities for the Office 365 rollout
- Supported the planning, controlling and organizational development.
- Responsible for KPI development and performance measurement for channel management including relevant board alignment.
Founder/CEO of a Niche Beauty Start-up
Dr. Glueckstein Beautiful SkinCare GmbH
- PoBeau invented “Booty Beauty” – launch of first German cosmetic product line for the butt
- Boot-Strapping Start-Up. Successfully developed from scratch, scaled, sold in May 2024
- Award Winning: Finalist SOS Beauty - Supplier of the year 2024; Nomination for E-Commerce Germany Award 2024; UnternehmerIn der Zukunft (Deutsches Innovationsinstitut) 2024; Nomination "Gründer des Jahres 2023"; Etailment "Top 100" Start-Ups in Germany (2023); Winner of German Brand Award (2021); Winner of German Brand Award - Excellent Brands: Newcomer Brand of the Year (2021); Winner of first Henkel Hackathon (2020)
Project Lead Change & Communication Management
Albis Plastics GmbH
- Digital Transformation project: 7 business units are transferred into 2 divisions
- Lead communication strategy & implementation incl. development of all change & communication measures
- Strategy development of the change concept (storyline, narratives, change management measures)
- Development of the new vision, mission and purpose
- Change Management concept for the implementation of the new target operating model TOM
- Change Management for SAP 4/HANA rollout into the 2 new installed entities
Workstream Lead: Change & Communications Management
Novartis AG
- Handled change management projects with the goal of ensuring a smooth process in the implementation of new workplace concepts (Activity Based Working)
- Created concepts for target-oriented CCM measures as well as development, definition and implementation in the introduction of new office concepts.
- Oversaw the execution of analyses, conception and implementation of workshops, management of change agent groups.
Consultant - Corporate Entrepreneurship and Innovation
Advance52, Incubator of Giesecke & Devrient
- Supported G+D to retain their position in a digitalized world.
- Developed product and business model innovations for G+D various business lines (Mobile Security, Currency Technology)
- Supported business owners during the proof of concept and investor readiness phase as sparring partner.
- Acted as methodology partner and interface between business units and MVP team.
Channel Management IOT
T-Systems International
- Project management for strategic business development projects in the IOT department
- Set up of target Operating Model: A Framework has been created that promotes identity, creativity, communication and productivity.
Work Place Strategy & Change Management Consultant
Santen Pharma Europe
- Supported the management in planning and implementation of the new workplace strategy and the relocation to the new office space combined with the change and further development of corporate culture
- The goal was a tailor-made adaptation of the office space in accordance to the actual requirements of the different work processes including the support of the motivation of the employees.
Demand Management - Data Center Migration
Sky Deutschland
- Demand Management: Coordination, Documentation and Tracking of all order/ procurement processes related to the DataCenter Migration Program. The computer center in Nuremberg was being dissolved and all servers and programs got migrated to the UK and Italy.
- Developed and led Change Management Communications for the project.
Interim Consultant – Recruiting
Heads! Executive Search
- Responsible for managing client engagements across all phases of the leadership search process
- Interacted with industry leaders, candidates, and clients, identifying target company lists and prospective candidates.
- Conducted interviews and Key Performance Requirement Checks.
Project & Product Marketing Management
Kabel Deutschland
- Portfolio Adaption & Product Development
- Oversaw Product Development Cloud-/Online-Services, Email & -Innovation – Alignment and integration of could services into Vodafone
- Responsible for Vendor Management for new B2C security product. Managed the Portal Integration project KDG and Vodafone – herewith responsible for change communication of new portfolio.
Program Management Company Scale-Up
Tpresso AG
- Designed and implemented change management procedures in the context of the company's growth
- Responsible for the overall project management of all ongoing projects
Project Manager Real Estate (Family Office)
MC Immobilien Holding
- Oversaw Program Management for Marketing & Sales in real estate transactions of a Family Office.
- Supervised the coordination, documentation and tracking of 5 subprojects.
- Recruited new employees and responsible for reporting and communication structure.
International Project Manager Marketing - Mobile Payment
Telekom AG
- Interface between product management and marketing team MyWallet.
- Responsible for all marketing Topics in Scrum Development Team.
- Serviced Design: Development of a stringent customer journey throughout all channels (web, mobile, Store).
- Oversaw the creation of a marketing toolkit to support NatCos.
- Managed the development of a new website and integration into the website of the national companies (TMD, Era).
Product Marketing Management - Infotainment B2C
Smart (Daimler)
Product- And Portfolio Management, B2B
TÜV-SÜD
Project Lead International Key Account Management
T-Mobile International
Releasemanagement/ PMO For CRM Project OPUS, B2B
Deutsche Telekom AG
People & Culture Project Lead For Product Design (Design Management)
Deutsche Telekom AG
Project & Product Management For Market Launch Of The New Mobile App Store
Microsoft
Project Lead “Internationalization Fixed Line Terminals" & Project Lead Content Sourcing IPTV/VoD (Procurement)
Deutsche Telekom
- Project lead “Internationalization fixed line terminals"
- Project lead Content Sourcing IPTV/VoD (Procurement)
Senior Product Manager For IPhone Rollout In 12 Countries
T-Mobile International
Senior Product Manager (Mobile TV), B2C
Telekom Deutschland
Senior Product Manager Business Development
Telefonica O2
Research Manager
NBC Universal
Marketing Consultant
MasterCard Europe
Project Manager Marketing
Sony NetServices
Research Manager
Firstream Venture24 AG
Marketing/ PR Manager
jfax.de GmbH
Summary
Being specialized in Transformation and Change Management, I thrive on navigating the dynamic landscapes of business evolution. I love to help bridge the gap between where businesses are and where they strive to be, particularly in adapting to the ever-evolving digital workplace. With a keen focus on Project Management, Rollout, and Organizational Change Management (OCM), my skill-set includes a diverse range of certifications - from Six Sigma Green Belt to Prince 2, Certified ScrumMaster, Agile Coach, post doc studies in Change Management etc. These credentials underscore not just my knowledge but my commitment to utilizing proven methodologies that drive tangible results. However, what truly sets me apart is my ability to combine these technical skills with a deep understanding of human behavior and organizational dynamics. My home turf is underneath the iceberg to discover blind spots in the organization and resolve them. Whether guiding teams through complex projects or facilitating transformative workshops utilizing e.g. LEGO® SERIOUS PLAY.
Looking ahead, my mission is to continue spearheading impactful change initiatives that not only drive organizational success but also foster a culture of continuous improvement and innovation.
Skills
Interim Management & Consulting In The Field Of Change Management, Digital Transformation & Project Management
People Side Of Change For It-implementation: O365, Erp (Sap S/4hana, Salesforce)
Change Readiness And Process Assessment
Organizational Dynamics & Change Resistance Management
Change Strategy & Narrative
Detailed Stakeholder Management & Set Up Of Ambassador Networks
Leadership Coaching
International Rollouts
Steering Projects In Organizational Development And New Work
Lego Serious Play Facilitator & Design Thinking Coach
Working With Beta Codex, Liberating Structures & Lean Toolset, Loop Fellow
Excellent Communication Skills With The Exemplary Ability To Work Across Functional Teams
Outstanding Interpersonal Skills With Strong Team Spirit And Great Respect For Diversity
Award-winning Entrepreneur & Start-up Founder Of Pobeau
O365
Sap 4/hana
Salesforce
Ai Tools
Languages
Education
University of Augsburg
Post Graduate Studies · Change Management · Augsburg, Germany
University of Eichstaett
PhD, Implementation of Knowledge Management · Implementation of Knowledge Management · Eichstätt, Germany
University of Munich
Graduation · Sociology · Munich, Germany
Certifications & licenses
Agile Professional Coach
Handelsblatt Management Campus
Loop Approach® Fellow
Google Foundations Of Project Management
Agile Team Coach | ICP-ACC
ICP-ACC
Upstalsboom Curriculum
Design Thinking Coach
Trained LSP Facilitator | LEGO® SERIOUS PLAY®
LEGO® SERIOUS PLAY®
Entrepreneurship Seminar | LMU Munich
LMU Munich
Agile Project Management: Certified Scrum Master
Certificate For Professional Consulting Tools | career-tools.net GmbH
career-tools.net GmbH
General Management For Executives | St. Galler Business School
St. Galler Business School
PMP
Prince2
Six Sigma Green Belt certified
Systemic Coach Certification
Profile
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