Natsuko H.
Change Management and Organizational Effectiveness Lead
Experience
May 2025 - Present
7 monthsChange Management and Organizational Effectiveness Lead
Freelance
- Current engagement: ERP implementation (Microsoft Dynamics365) for a global Automotive Supplier
Aug 2016 - Jul 2025
9 yearsDirector Change Management and Org. Effectiveness
adidas AG
- Develop and roll out global adidas Change Management framework, products, services and tools
- Ensure change readiness of people leaders and teams and build up change management capabilities globally
- Lead transformational change workstreams including change management, communication and training for strategic initiatives like S/4Hana implementation and support mid-term projects such as reorganizations and changes of operating model
- Conduct HOGAN debriefs for VP/SVP and people leader levels as part of leadership and executive development initiatives
- Act as interim lead for organizational design practice
- Conduct team effectiveness journeys including assessments, debriefs and developing/executing tailored journeys towards high-performing teams
- Introduce and pilot a digital adoption tool in Global Sales to increase efficiency and effectiveness
- Global Sourcing North/South Asia: implement five principles of ways of working, change mindset across the region, foster people leaders’ ownership and accountability
- Global Sales Retail Merchandising: ensure change readiness and leadership effectiveness of VP and first-line leaders and entire team
- GOPS Strategy & Programs (Product Creation): align two leadership teams and foster change readiness capabilities
- Global workstream lead for change, communication and training in S4Hana implementation reporting into Tech SVP Transformation Leads: define and drive methodologies and tools upskilling, communication strategy and formats, change impact assessment strategy, change, comms and training strategy, ensure visibility of future state, align with stakeholders in central and markets, interact with executive and cross-functional leaders, track progress using OKRs, JIRA epics/user stories and domain mapping
Jun 2007 - Jul 2016
9 years 2 monthsManager Change Management and Transformation, Global SME for Change Management and Communication
PricewaterhouseCoopers AG WPG
- Lead change management and transformation for outsourcing/Global Shared Services Center, restructuring, post-merger integration, business process optimization, global IT implementation, global risk and compliance, strategic realignment and organizational development
- Daimler AG – Global Compliance: set up a global compliance organisation including functions, roles and responsibilities, processes and governance structures, trainings, culture and communication
- Boehringer Ingelheim KG – HR Transformation: setup and establish a global Shared Services Center including reorganization and sharpening HR business partner strategic role
- Boehringer Ingelheim KG – Operations Process Management: establish a new board area to optimize global production sites, define roles and responsibilities, interaction models, build an international team of approx. 100 employees
- Boehringer Ingelheim KG – Inventory Planning Tool and global replenishment template: implement global inventory planning and replenishment processes and systems, analyse skill landscapes and business impacts, drive change execution and develop holistic training concept
- Astra Zeneca GmbH – Cultural Change: strategy and execution of internal and external communication to implement ethical standards and trigger mindset and behavior change
- Siemens AG – Transaction and Carve-Out: change management and communication for carve-out of Siemens Business Services and acquisition by Atos
- Deutsche Bahn/Schenker AG – Global Shared Services Center: establish centers in Americas, Europe, Germany and Asia, define change management strategy and roadmap, develop tools and methodologies, support local transitions, training and manage global change agent network
- Allianz SE – Global Shared Services Center: establish center, design change management and communications architecture and roadmap, support business case calculation and blueprint creation
- Commerzbank AG – Training Concept: develop basic and process training concept for Shared Services Center, define learning goals, create measurement concept and set up train-the-trainer
- Sberbank of Russia – Post Merger Integration: integrate Volksbank International including cultural change, implement new target operating model, conflict management and teambuilding
- PwC AG WPG – Transaction and Post Merger Integration: support strategic acquisition from pre-closing to closing, manage integration, coordinate with advisory and consulting leaders and partners
Jan 2003 - May 2007
4 years 5 monthsConsultant and Interim Manager for Change Management and Transformations
Freelance
- Sony Deutschland GmbH: supply chain restructuring including consolidation of seven hubs in Germany to one central hub in Europe
- SAP AG: top grading in the context of performance management optimisation
Jun 2001 - Dec 2002
1 year 7 monthsManager Communications & EMEA Knowledge Management Lead
Oracle Deutschland GmbH
Oct 1998 - May 2001
2 years 8 monthsConsultant for Business Development
Freelance
- Business development in Asia
- Quelle Schickedanz AG: setup of a subsidiary in Tokyo including a showroom for the Madeleine brand
- Dolce Media GmbH: setup of the venture capital organisation of Christoph Gottschalk and the licensing business around artists and celebrities of ‘Wetten dass…’
Jul 1994 - Sep 1998
4 years 3 monthsSales Back Office and Director of Sales for Asia
MCM Reisegepäck GmbH
Languages
Japanese
NativeGerman
AdvancedEnglish
AdvancedFrench
ElementaryEducation
Sep 1989 - Apr 1994
Ludwig-Maximilian-University Munich
Magister Artium · Mass Communication Sciences, Organisational Psychology, Sociology of Economics · Munich, Germany
Certifications & licenses
Basics of leadership; leading teams; Sales Impact - Pursuing your opportunities / powertraining; leading sales conversation; how to structure complex content; consulting competency; successful acquisition etc.
PwC Academy
Basics, Tools, Instruments
Siemens Project Management
Certified Consultant
HOGAN
Champion for Six Sigma
Six Sigma Academy
Developing Strategy For Value Creation
London Business School
Digital Business Strategy: Harnessing Our Digital Future
MIT Sloan Executive Education
Leading Organizations And Change
MIT Sloan Executive Education
The 7 Habits of Highly Effective People
Stephen Covey Institute
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