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Inga Seischab

Senior Project, Program, PMO + Change Management Lead

Inga Seischab
Engelberg, Switzerland

Experience

Feb 2025 - Present
1 year 2 months

Senior PMO + Change Management Lead

ICIG Business Services GmbH

  • Support for a carve-in project for five sites worldwide (3 in Germany, 3 in the US) as part of a global M&A project
  • SAP S/4HANA
  • Introduction of structures and best practices, as well as a consistent project management methodology for the global carve-in program
  • Optimization of tracking, monitoring, and communication
  • Development of a change and communication concept to involve the carve-in sites
  • Implementation control and stakeholder management
  • Coaching and support of the project team regarding project management and communication
  • Building a sustainable communication cascade and structures to support the transformation
  • Advising and supporting the client project management
Oct 2024 - Jan 2025
4 months

Senior Change Manager

CBS Consulting GmbH

  • Support for an SAP S/4HANA implementation for the end client Elring Klinger, focusing on organization and communication
  • Providing best practices in change management and organizational development
  • Developing a change management strategy and plan for the design phase
  • Analyzing organizational readiness, defining the sponsor cascade, and planning communication
  • Stakeholder management: strategy and planning (C-level, regions, others)
  • Coaching the project team on all change management and communication issues
Jun 2024 - Jan 2025
8 months
Leuna, Germany

Senior Change Manager

DOMO Chemicals

  • Supporting an SAP S/4HANA implementation for logistics and production
  • Stakeholder analysis and stakeholder management
  • Change strategy, planning, and roadmap
  • Training concept and communication plan
  • Managing dependencies (project vs. parallel initiatives)
  • Advising and supporting the project team on all change management matters
Sep 2021 - Dec 2023
2 years 4 months

Senior Change + PMO Manager

BASF

  • Implementation of a global data integration platform at five major R&D sites worldwide (Germany, APAC, Americas)
  • Project setup (governance, processes, reporting, roles, organization, planning, risk management)
  • Reporting to management
  • Responsible for planning and managing rollouts
  • Leading the global PMO team and local rollout teams
  • Stakeholder and risk management at all management levels (including C-level)
  • Creating the communication plan and managing project communications
  • Responsible for training and communications for all sites
  • Responsible for project marketing and global communications: intranet, newsletter, local promotional activities
  • Developing the change management concept
  • Conducting stakeholder and impact analyses for the project (identifying changes)
  • Coaching and advising the client on all project management and change management topics
  • Developing a support concept (governance, processes, roles, and responsibilities)
  • Developing the training concept and managing training for all rollouts
  • Introducing change management best practices and training local change and rollout managers
  • Managing dependencies with other projects/programs and handling interface communication
Mar 2021 - Jun 2021
4 months

Senior Change Manager

DEKRA

  • Global Salesforce implementation
  • As-is and gap analysis
  • Developing an engagement concept to support the Salesforce implementation
  • Defining and building the change network (sponsor cascade) and stakeholder management concept
  • Building a global and local change management community
  • Developing standard best practices as part of a "Change Management Toolkit"
  • Training and development of the local change management community (methods)
  • Responsible for the global communication campaign
  • Stakeholder management from C-level to B-level to support implementation
  • Conducting workshops to define the change concept and stakeholder engagement
  • Defining and establishing collaboration structures and processes within the team
  • Guiding and coaching junior change managers
  • Planning, reporting, risk, and scope management
Jul 2019 - Nov 2020
1 year 5 months

Change + Communication Lead

ARLANXEO

  • SAP S/4HANA implementation as part of a global carve-out
  • Change, impact, and stakeholder analysis
  • Development and execution of the change strategy
  • Establishment and ongoing management of the change network
  • Derivation of the communication concept and communication plan in coordination with program management
  • Creation of communication content and texts for various audiences, coordination and implementation of communication activities
  • Cascading content through the change network to ensure engagement
  • Conducting workshops and meetings with members of the change network
  • Coaching stream leads on all change management and communication topics
  • Implementation of change processes and cascading them organization-wide
  • Maintaining documentation and ensuring the availability of content
  • Planning, reporting, risk management, scope management
Aug 2018 - Apr 2019
9 months

Senior Project Manager

Novartis Pharma AG

  • Various acquisitions and divestitures in M&A, IT, process, and compliance management
  • Development of a playbook for an international spin-off (scope: 25,000 employees worldwide) - governance, processes, standards, compliance, communication
  • Defining a change network for stakeholder communication
  • Rollout, training, stakeholder engagement (via change network)
  • Communication and stakeholder management
Feb 2018 - Apr 2018
3 months

Senior PMO + Project Manager

Sanofi Aventis AG (SBS)

  • Sanofi SBS PMO digital transformation, introduction of global project management standards
  • Leading a project to implement a methodology standard (toolkit) for applying project management best practices in the company
  • Supporting the client in developing change management standards, tools, and practices
  • Supporting the setup of a transformation program management governance tailored to the client's specifics
  • Stakeholder management and communication
Aug 2015 - Jul 2017
2 years

Senior Project Manager

Novartis Pharma AG

  • M&A transition & transformation (IT), executive reporting, processes, compliance
  • Building, developing, and implementing executive reporting (C-level management and board)
  • Developing reporting architecture, standards, KPIs, metrics
  • Developing and implementing a global training program for M&A IT (strategy, organization, global rollout, monitoring, reporting, management, continuous improvement)
  • Stakeholder management at working and executive levels
  • Communicating M&A-relevant processes and best practices across the organization
  • Supporting internal audit and management of follow-up activities (CAPA)
  • Supporting compliance assurance (data security, GxP, others)
  • Supporting the setup of structures and processes for program governance
Jan 2015 - Jul 2015
7 months

Sabbatical

Sabbatical

  • Further education, travel, and personal projects
Jun 2014 - Dec 2014
7 months

Change Management Coordinator

Lufthansa Passage AG

  • Setup and coordination of change management and communication for a global CRM implementation project (replacing legacy systems)
  • Setting up project structures (planning, budget, risk management, reporting) for the Change & Communications workstream (approx. 30 project staff and 2,000 stakeholders worldwide)
  • Developed organization, concept, business case, design documents
  • Responsible for communication and training (including planning and implementing communication activities)
  • Responsible for implementing change management measures in collaboration with business units (sales & customer feedback management)
  • Ensured compliance with internal and external requirements (works council, others)
  • Stakeholder management
  • Supported and advised the project team on all change management-related issues
Aug 2013 - Dec 2013
5 months

PMO + Change Manager

Novartis Pharma AG

  • Change, communications, and PMO management for an international compliance and process harmonization project for Global Commercial IT
  • Supported the program manager in setting up governance and risk management
  • Managed all PMO-related activities, including executive management reporting
  • Responsible for transition management and communication (coordinating with 6 regions and 4 solution centers)
  • Stakeholder management (needs analysis, mapping, ongoing interaction)
  • Contributed to the development and rollout of a new training and document management solution
  • Implemented best practices, continuous improvement process
Dec 2012 - Jul 2013
8 months

Communication Stream Lead

Syngenta Crop Protection AG

  • Change management and communication for a global process consolidation project
  • Managed communication across 5 regions for 6 workstreams (approx. 60 project staff globally; approx. 2,400 stakeholders worldwide)
  • Set up and implemented project structures, organization, governance
  • Led the international communication team, developed and executed the communication plan
  • Expanded and migrated a global stakeholder management database
  • Cross-program collaboration to minimize risks, create synergies, and transfer knowledge (e.g., using relevant tools and databases)
May 2012 - Sep 2012
5 months

Senior Programme Manager

RWE AG

  • Turnaround management for a global outsourcing program (infrastructure)
  • Built and led the PMO
  • Reviewed and optimized existing governance structures, organization, and processes
  • Risk management: implemented new or reinforced existing processes
  • Process optimization and closing process gaps
  • Developed and optimized quality management measures and acceptance processes (ensuring compliance and closing compliance gaps)
  • Stakeholder management and communication
Jan 2011 - Dec 2011
1 year

Senior Programme Manager

Novartis Pharma AG

  • Led an international cost optimization project for mobile usage for Novartis Global Sourcing, IT
  • Set up and implemented project structures, organization, and processes
  • Developed business case, implemented financial reporting
  • Built and managed the project plan for pilot and rollout
  • Responsible for quality, costs, goal achievement, and budget
  • Ensured compliance (legal, data privacy), quality management, and acceptance
  • Coordinated implementation and rollout in 14 countries
  • Established a platform for knowledge transfer and sharing best practices
  • Developed target organization (project to line), transition management
  • Stakeholder management and communication
Oct 2009 - Dec 2010
1 year 3 months

Senior PMO + Programme Manager

Vodafone

  • Set up and implement a PMO, including building program organization and processes (planning, reporting, risk management, vendor management) for a strategic innovation project (IP TV)
  • Set up and implement PMO structures (governance, organization, tools, processes)
  • Develop and manage a master plan for 12 workstreams, monitoring dependencies and risks
  • Change management and communication (including executive reporting)
  • Coaching of workstream leads
  • Quality and risk management, internal compliance
  • Support and coordination of end-to-end process testing and friendly user test
Jan 2008 - Sep 2009
1 year 9 months

Senior Programme Manager

Novartis Pharma AG

  • Set up, implement and lead a PMO including management of a strategic provider (mobile network operator and service provider) as part of a global outsourcing initiative. This covered 5 major programs in IT, infrastructure and mobile telephony
  • Plan, coordinate and monitor the global rollout (76 countries in scope)
  • Country-level transition and transformation (contract takeovers, implementation of global processes) to introduce a worldwide 'Assetless Managed Mobility Service'
  • Transition and transformation of data services (outsourcing partner takes over server management, takeover of Blackberry, OBMG and HSMD services)
  • HR, knowledge transfer, contract takeover with third-party vendors
  • Risk management for the entire program
  • Management of the outsourcing partner
  • Lead intercultural teams, coordinate subprojects
  • Ensure achievement of objectives according to the business case
  • Ensure program compliance (legal, regulatory, IT)
  • Lead the PMO, especially design, build and implement the organization and processes
  • Project planning, reporting, risk and issue management
  • Monitor status, progress, goal achievement, dependencies
  • Change and stakeholder management, communication
  • Coaching and advising workstream leads
  • Develop target organization (project to line) and transition management and handover
Jul 2007 - Dec 2007
6 months

Senior Change Manager

Bombardier Transportation AG

  • Global SAP implementation (prototyping), member of the change management competence center
  • Coordinate, control and manage global change management activities
  • Stakeholder management (analysis & evaluation, coaching and control)
  • Manage the international communications team (planning, execution)
  • Training: needs analysis, planning, coordination
  • Develop standardized methods and tools
  • Analyze organization and role profiles, coordinate training and HR topics
  • Advise and coach IT project management
  • Plan, monitor and track subprojects and results
Apr 2006 - Jul 2007
1 year 4 months

Project + Rollout Manager

Deutsche Telekom AG (ehemals T-Online AG)

  • Rollout and multi-project management for IT department (CBS BOT: Customer Billing & Services: Backoffice Technology). Responsible for development, delivery and go-live of various software and infrastructure projects
  • Define IT and architecture requirements
  • Plan department resources (development, configuration, architecture design, technical provisioning of hardware/licenses, deployment, go-live, commissioning/maintenance)
  • Coordinate the involved departments
  • Coordinate training and support structures
  • Ensure compliance (especially SOX)
  • Risk and task force management: system optimization and stabilization in live operation
  • Build and coordinate a task force core team
  • Define communication and escalation paths, roles and responsibilities
  • Monitor, error tracking, timely escalation, prioritized error handling
  • Risk and issue management and reporting
  • Overall management of the involved organizational and operational units
Mar 2006 - Mar 2006
1 month

Project Manager, Project Management Coach

T-Systems

  • Project manager coaching and building project structures for service realignment (SLA)
  • Develop project organization, project structure and methodology
  • Set up project documentation (concept, project plan, quality plan, roles/responsibilities)
  • Coach the project manager on all aspects of project management
Jan 2006 - Feb 2006
2 months

Project Manager

Bayer AG

  • Participated in the implementation of a Software Asset Management project (license management) for Bayer IT Services
  • Developed the target organization for introducing software asset management
  • Designed role assignments and skill profiles
  • Defined the interfaces to the target process architecture
  • Planned communication
Mar 2004 - Oct 2005
1 year 8 months

Project, Quality + Test Manager, Partner Coordinator

T-Mobile AG

  • Managed quality and test management (SAP development: rating & billing). Handled multi-project management both nationally and internationally. Nationally: Implemented new releases and change requests in the SAP IS-T billing process chain. Internationally: Implemented a global enterprise employee portal
  • Led and coordinated various QA and test projects (DE, CZ, AU, NL, UK)
  • Coordinated and aligned activities between business departments, internal software development, third-party providers/suppliers, external software vendors, and international branches
  • Developed and implemented QA guidelines and quality gates
  • Adapted existing QA processes, strategies, and guidelines to SOX requirements
Oct 2003 - Feb 2004
5 months
Germany

Project Manager

Deutsche Bahn AG

  • Participated in the in-house consulting department focusing on optimizing sales processes and sales costs
  • Analyzed sales channels and channel mix
  • Analyzed sales IT architecture (based on cost, system, and functionality requirements)
  • Evaluated alternative architecture models
  • Developed cost model and created recommendations for cost optimization
Aug 2003 - Sep 2003
2 months

Consultant

Deutsche Telekom (formerly T-Online AG)

  • Conducted a market and potential analysis to identify new sales scenarios (customer care services for third-party providers)
  • Performed market analysis and trend research
  • Developed business cases and business model scenarios
  • Conducted analysis and profitability assessment
  • Analyzed and evaluated sales interfaces
Sep 2002 - Jul 2003
11 months
Germany

Consultant

Various SMEs (including DeLaRue, BIRCO, PPA)

  • Led and conducted workshops on CRM strategy and implementation
  • Developed CRM strategy and planning
  • Selected CRM software and defined architecture
  • Defined change management requirements
Feb 2002 - Aug 2002
7 months
Germany

Project Manager

Adidas-Salomon

  • Leading a global IT architecture consolidation project. Goal: creating a "blueprint" (data, infrastructure, application architecture)
  • Designing an architecture model ("blueprint") for processes, data, applications, infrastructure
  • Developing a value-chain oriented business process model
  • Designing and implementing a standard data model
  • Developing guidelines for selecting strategic applications and infrastructure
May 2001 - Sep 2001
5 months

CRM Department Head

CFI Consulting GmbH

  • Setting up and leading the SAP CRM consulting division
  • Conducting needs and market analysis
  • Developing strategy and creating market offerings
  • Building resources (external, internal) and strategic partnerships
Jul 2000 - Feb 2001
8 months

Project Lead

Heidelberger Druckmaschinen

  • Building and developing direct marketing worldwide for the Heidelberg Group as part of a global CRM project
  • Launching direct marketing worldwide for the Heidelberg Group
  • Designing and implementing a direct marketing strategy
  • Coordinating the setup of direct marketing activities worldwide (including the Far East)
  • Change management, internal project marketing, project communication
  • Defining processes, systems, and interfaces
  • Designing and implementing an intranet portal for knowledge management
  • Building a competence center for direct marketing and staff training worldwide
Dec 1996 - Jun 2000
3 years 7 months

Process and Change Management Consultant

Accenture

  • Process and change management for international IT implementations
  • Change management: designing and implementing a global communication and change program
  • Responsible for communication planning and execution (stakeholder analysis, media analysis, message development, scheduling, media design)
  • Developing change management service offerings for SAP projects for the internal profit center (development, marketing, documentation, sales support)
  • Customer support and user help desk (Deutsche Telekom, Hoechst/Celanese): setting up a customer help desk for the migration of billing systems
  • Designing and implementing organization and SLAs
  • Organizational and personnel development (training concepts, staff selection, training)
  • Rollout management (Deutsche Telekom): nationwide rollout coordination (migration preparation, branch reorganization, risk and issue management, troubleshooting)
  • Process analysis and modeling for contract manufacturing (Clariant, Basel)
  • As-is analysis and process documentation for contract manufacturing (masterbatch)
  • Point of contact and coach for the business unit manager
  • Conducting a gap analysis on the existing SAP prototype
Oct 1994 - May 1996
1 year 8 months

Customer and Escalation Management

SAP AG

  • Assisting in the setup of R/3 services
  • Escalation management for critical SAP projects: as-is customer situation analysis
  • Developing and implementing a catalog of actions
  • Coordinating all involved departments
  • Acting as the single point of contact for customer management
  • Risk and issue management, troubleshooting
  • Information management and service marketing for SAP R/3 Services & Support: planning, organizing, and hosting the first global R/3 service congress in Germany, May 1995
  • Developing marketing materials for R/3 services
  • Designing, leading, and implementing a training program for 500 service staff
  • Customer satisfaction and survey management for SAP R/3 Services & Support: designing and conducting customer satisfaction surveys in Germany and the USA
  • Analyzing results and preparing management summaries
  • Developing an action plan for service optimization
  • Collaborating in the design and implementation of R/3 service offerings
  • Relocation management: infrastructure, space planning, deployment and resource planning
  • Developing a voice menu-driven phone interface
Aug 1992 - Sep 1994
2 years 2 months

Executive Assistant to Management

Freudenberg Household Products

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Pharmaceutical (6 years), Professional Services (5 years), Chemical (4.5 years), Manufacturing (4 years), Telecommunication (4 years), and Information Technology (1.5 years).

Pharmaceutical
Professional Services
Chemical
Manufacturing
Telecommunication
Information Technology

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Project Management (24 years), Information Technology (13.5 years), Marketing (6 years), Human Resources (4 years), Operations (2.5 years), and Customer Service (2.5 years).

Project Management
Information Technology
Marketing
Human Resources
Operations
Customer Service

Summary

Many years of experience in program/project management, building and leading PMOs, as well as change management and communication, with almost 30 years of professional experience. I have led and supported complex transformation processes in various industries and of different complexities, both nationally and globally. I offer strong leadership skills, but I am also a good team player, and my goal is to create value for companies.

Languages

German
Native
English
Advanced
French
Intermediate
Spanish
Elementary

Education

Oct 1992 - Jun 1994

Business Administration

University degree as a certified translator in English and French · Translation

Certifications & licenses

Corporate Responsibility Manager

Scrum Master

P3O (Project, Program, and Portfolio Management)

Itil V3.0

Prince2

Nlp Practitioner

Sox Compliance

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Inga based?

Inga is based in Engelberg, Switzerland and can operate in on-site, hybrid, and remote work models.

What languages does Inga speak?

Inga speaks the following languages: German (Native), English (Advanced), French (Intermediate), Spanish (Elementary).

How many years of experience does Inga have?

Inga has at least 29 years of experience. During this time, Inga has worked in at least 22 different roles and for 27 different companies. The average length of individual experience is 1 year and 11 months. Note that Inga may not have shared all experience and actually has more experience.

What roles would Inga be best suited for?

Based on recent experience, Inga would be well-suited for roles such as: Senior PMO + Change Management Lead, Senior Change Manager, Senior Change + PMO Manager.

What is Inga's latest experience?

Inga's most recent position is Senior PMO + Change Management Lead at ICIG Business Services GmbH.

What companies has Inga worked for in recent years?

In recent years, Inga has worked for ICIG Business Services GmbH, CBS Consulting GmbH, DOMO Chemicals, BASF, and DEKRA.

Which industries is Inga most experienced in?

Inga is most experienced in industries like Pharmaceutical, Professional Services, and Chemical. Inga also has some experience in Manufacturing, Telecommunication, and Information Technology (IT).

Which business areas is Inga most experienced in?

Inga is most experienced in business areas like Project Management, Information Technology (IT), and Marketing. Inga also has some experience in Human Resources (HR), Operations, and Customer Service.

Which industries has Inga worked in recently?

Inga has recently worked in industries like Chemical, Professional Services, and Automotive.

Which business areas has Inga worked in recently?

Inga has recently worked in business areas like Project Management, Information Technology (IT), and Logistics.

What is Inga's education?

Inga attended education in Business Administration.

Does Inga have any certificates?

Inga has 7 certificates. Among them, these include: Corporate Responsibility Manager, Scrum Master, P3O (Project, Program, and and Portfolio Management).

What is the availability of Inga?

Inga is immediately available full-time for suitable projects.

What is the rate of Inga?

Inga's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Inga?

To hire Inga, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1400
1050
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Market avg: 1190-1350 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.