Patrick Roose
Project Manager Digital Transformation, OCM
Experience
Project Manager BID & Tender Digital Transformation
Service providers
- Analysing tenders, checking feasibility to resolve the demand internally, externally upon competencies and availability
- Answering the approach and solution provisioning
- Drawing up timetables
- Developing a winning strategy
- Supporting the tender team
- Calculating bids
- Monitoring the progress and quality of the tender
Program Manager IT Services & ITSM / SIAM Digital Transformation
NMBS, YPTO
- Managing a portfolio of around 25 digital service management projects with cross-functional teams to transform the architecture to one stack: ITIL, ITSM, CMDB, CSDM, ITOM, ITAM/EAM
- Setting up multi-year CAPEX & OPEX investments and sparring between ICT teams and business stakeholders on budget monitoring and accountability
- Designing and implementing a target operating model (TOM SIAM) in two phases: integration of several service providers and transition to a service-oriented organisation
- Delivery management: planning, coordination, budgets, resources and governance with onshore and offshore teams
- Cutover management including master data migration, operational planning, system installation, user training, final testing, hyper care, go-live support and decommissioning of obsolete systems
- Collaboration with external partners such as TCS
Advisory Sustainability EUDR Due Diligence System
Wood (manufacturing)
- Assessed company’s ERP & SCM capabilities and future liabilities under the EU Deforestation Regulation
- Conducted risk and impact analysis of EUDR rule implementation in the operating model
- Developed roadmap to integrate EUDR changes into ERP solutions and organisation
- Proposed AI integration in ERP decision-making for order acceptance and rejection
Strategic Advisor SAP S/4HANA Transformation
Manna Foods
- Evaluated vendor offers for upgrade from SAP ECC 6.0 to SAP S/4HANA
- Performed change impact analysis covering data, functional and planning aspects
Director of Operations Digital Transformation SIAM, ERP, PMO
Brussels Gewest
- Led transformation and restructuring of a government organisation (19 municipalities, 30 000 end users) into a SIAM ecosystem with the introduction of the Service Integrator role
- Conducted large-scale readiness assessments with stakeholders
- Program 1: designed the TOM target operating model covering processes, responsibilities, data, ICT solutions and governance, and managed change and engagement for adoption of new ways of working
- Program 2: organised fit/gap analysis and led company-wide ERP migration from on-premise to cloud (MS Dynamics front and back office)
- Program 3: standardised fragmented IT landscape, migrated master data to centralised SaaS databases using AI for ETL
- Program 4: phased out local legacy systems and implemented fully centralised service management
- Engaged external partners such as Gartner and ATOS
Project Manager Business Improvement, Operational Excellence
INNO Retail
- Implemented improvements to financial and logistical processes in existing SAP systems (SD, MM, WMS, FI, CO)
- Introduced digitisation and automation
- Conducted post-implementation review for logistics, warehouse, finance and distribution capabilities
- Optimised financial and goods flows, quality inspection and specific customer handling
- Managed service delivery with external partners
Project Manager Business Transformation
Customs 4 Trade
- Transformed a start-up into a scale-up specialising in customs management services
- Improved service management processes for customers across automotive, FMCG, food, beverage, manufacturing and retail
- Defined the target operating model aligning service desk, commercial and delivery teams
- Implemented a SAFe Agile Release Train to synchronise demand and delivery
- Managed backlog, planning, scoping, budget forecasting and communications
- Oversaw cutover including master data migration, documentation, training, operation planning, UAT, hyper care and go-live support
- Coordinated service delivery with external partners
Strategic Advisor FP&A Corporate Performance Management
PFM Medical
- Defined and implemented vision for company-wide KPI reporting across subsidiaries in China, USA, Europe and Brazil
- Improved consolidation of sales, purchasing and production orders
- Enhanced data collection, preparation, storage, analysis and visualisation for FP&A
- Coordinated monthly financial close and planning of CAPEX, OPEX and PEX
- Developed forecasting and simulation models
- Structured top and detailed KPIs per value stream: logistics, production, sales, HR, IT, R&D and purchasing
- Increased information quality and transparency for internal stakeholders
Project Manager Digital Transition (Maritime Environment)
European Commission DG MARE
- Delivered RFPs to improve interoperability and information exchange among stakeholders for coastal security and harbour protection (Belgian Military Defence, Coast Guard, Customs, Police, Rescue centres, local authorities, EU Member States)
- Analysed stakeholder information exchange of vessel data (GIS, bill of lading, shipper, crew, carrier, consignee, origin, destination) supporting use cases including maritime security, customs, smuggling prevention, law enforcement, border control, surveillance, environment protection, SAR, and disaster response
- Developed TOGAF-compliant business architecture meeting multi-stakeholder needs and risk policies
- Integrated digital vision around existing land, air and sea systems via legacy systems
- Enabled real-time information integration to support intervention teams
- Applied the four-corner model for secure, independent data exchange per stakeholder
- Aligned architecture to hybrid cloud for classified and unclassified data exchange at EU level
- Prepared RFPs for infrastructure services procurement (aircraft, vessels, cameras, receivers, satellite systems) and integration with SafeSeaNet, NATO, CISE, MARSUR and EMSA networks
Project Manager & Change Manager Digital Transition
VOKA; Belgian Government; Manna Foods
- Delivered seminars and training on Brexit issues for SMEs
- Improved business processes using business process management
- Audited SAP service management contracts
- Conducted audit and optimization of WMS processes
Operational Excellence Trainer
Riziv
- Delivered training in BPM, BPMN 2.0 and operational excellence
- Provided practical application of BPM and UML
IT Project Manager
Additive Manufacturing
- Managed go-to-market project for 3D software applications with marketing, R&D, sales and infrastructure teams
- Handled cutover: operation planning, system setup, user training, final testing, hyper care and go-live support
SAP Organizational Change Manager
Chemicals Manufacturing
- Harmonized sales, procurement, production, R&D, quality, warehouse management and logistics processes to SAP S/4HANA greenfield
- Managed master data analysis per factory covering production, sales and logistics
Senior PMO Portfolio Manager Digital Transformation
BIL Luxembourg
- Designed and implemented PMO department for data centre transformation (27 programmes, +400 employees, CAPEX/OPEX)
- Set up PMO organisation of 20 FTE, portfolio and project management platform, governance framework and KPI dashboards
- Provided training on PPM, PMO governance, project management (Waterfall + Agile, ADKAR/PROSCI, PRINCE2, PMBoK)
- Managed resource onboarding, project intake, reporting and governance meetings
- Executed cutover: decommissioning old processes, data entry and training
- Organized quality assessments with delivery teams and stakeholders
IT Project Manager ERP (RFP, Carve-out)
Heidelberg Cement
- Delivered RFP for centralisation of IT procurement for cement plants and local fuel station implementation
- Analyzed infrastructure, architecture and data exchange between production plants and headquarters for mobile and stationary engines in quarries and warehouses
- Prepared business case for SAP integration
Program & Change Manager PMO Governance
NMBS; SNCB
- Implemented PMO department for delivery of work orders across legal, hardware, software, quality assurance and homologation for security projects
- Managed infrastructure projects for data exchange and processing (trainsets, wagons, back office) with external suppliers
- Monitored budget, scope, deliverables, quality, effort, resources and schedules
Change Manager Operational Excellence ERP/SAP
Lotus Bakeries
- Advised on project methodology improvements during global ERP/SAP expansion
- Implemented transition to a consolidated, documented knowledge centre
Project & Change Manager ERP Carve-out / PMO
Ingersoll Rand
- Managed roadmap to split company into multiple European subsidiaries (Hub & Spoke model)
- Documented current operating model: processes, hierarchy, master data governance, applications and infrastructure
- Designed target operating models per process: purchasing, sales, marketing, production, after-sales service and tools
Organizational Change Manager
Fluxys
- Optimized primary processes (pipe architecture design, development, implementation, commissioning) across departments combining IT solutions and restructuring
- Conducted audit of methods, processes, organisation, IT layer and service management
- Performed needs and fit/gap analysis and managed change communication and transition processes
Trainer Operational Excellence and BPM
BI Community
- Provided training on business process management in practice for business intelligence
- Demonstrated BPMN and UML with BPMS solutions for SCM and ERP processes
Audit and Improvement of Service Application Management
Vanlanschot
- Audited ITIL/ITSM service management processes to increase efficiency
- Documented processes using BPM to align business and IT with CBFA/FSMA requirements
IT Project Manager ERP & Service Delivery Manager / PMO Operations
Carrefour
- Managed service delivery for 500+ shops: asset procurement, point-of-sale, infrastructure, architecture and IT services
- Oversaw project portfolio for store topology
- Implemented loyalty functionalities: scanning, point-of-sale, shop interfacing, wireless price tags
- Acted as product owner for shop solutions
- Delivered projects via international sourcing model with IBM external partner
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Transportation (5 years), Government and Administration (5 years), Information Technology (3.5 years), Professional Services (3 years), Food and Beverage (2.5 years), and Retail (2 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (13.5 years), Information Technology (11.5 years), Operations (10 years), Procurement (3.5 years), Quality Assurance (3.5 years), and Logistics (3 years).
Summary
I am an experienced and hands-on project manager for digital strategy and transformation in both the public and private sectors.
With a strong track record in implementing and improving business models I have provided support for ERP, SCM, ITSM and SIAM ecosystems and migrated customers to a service-oriented organisation.
I act as a bridge between business, IT stakeholders and internal and external service providers to improve the integration and transformation of processes, organisations, data, ICT solutions and governance.
Skills
- Epmo, Program Management, Project Management
- Methodologies, Frameworks: Sdlc, Waterfall, Agile, Hybrid, Lean, Pdca
- Methodologies Plm: Msp, Pmi, Pmbok, Scrum, Prince2, Pm², Rup, Agile, Scrum, Xp, Smart, Kanban, Sap Asap / Activate, Spotify
- Enterprise Portfolio & Risk Management
- Strategy Definition (Portfolio Management, Governance, Prioritisation)
- Strategy Execution (Lean Project Delivery, Resource & Capacity Management, Communication)
- Strategy Realisation (Benefits & Realisation Management, Continuous Improvement, Operational Hand-over)
- Define A Clear Project Vision, Objectives, And Success Criteria Aligned With Customer And Business Goals
- Develop And Maintain A Comprehensive Project Plan With Defined Timelines, Milestones, And Deliverables
- Engage Customers And Stakeholders To Ensure Expectations Are Aligned And Communication Remains Transparent
- Translate Customer Requirements Into Actionable Project Deliverables And Ensure Full Compliance With Regulations
- Proactively Identify Risks And Implement Mitigation Strategies To Ensure Successful Project Outcomes
- Lead And Motivate Cross-functional Teams, Fostering Collaboration, Accountability, And Continuous Improvement
- Maintain Accurate Project Documentation And Progress Reporting, Following Internal And Regulatory Standards
- Monitor Performance And Drive On-time, On-budget Delivery While Promoting A Positive, Results-oriented Culture
- Change Management (Adkar): Design And Apply Change Management Approaches, Including Methodologies, Models And Detailed Plans
- Identify Stakeholders And Evaluate Their Expectations
- Perform A Change Impact Assessment And Determine The Most Suitable Strategy
- Pinpoint Key Success Factors, Risks And Barriers, And Develop A Corresponding Action Plan
- Create And Implement The Communication And Engagement Plan With Stakeholders
- Monitor Shifts In Adoption Levels And Adjust Actions When Needed
- Lead, Coordinate And Document Stakeholder Meetings
- Provide Regular Updates On Risks, Opportunities And Overall Progress
- Integrate The Quality Verification Gate Control (Prepare The Test Use Cases)
- Define The Training Programme And Schedule, Perform Training Needs Analysis
- Facilitate The Transfer Of Knowledge And Tools To The Relevant Departments
- Establish Post-project Support Mechanisms And Contribute To Lessons-learned Activities
- Audit, Business Process Analysis, Ea, System Engineering Standards
- Audit Of Organization (Processes, Organization, Data, Ict-solutions, Governance)
- Pestle-analysis: Political, Economic, Sociological, Technological, Legal, Environmental
- Swot-analysis: Strengths, Weakness, Opportunities, Threats
- Togaf, Sap Leanix, Gartner
- Time-analysis: Tolerate, Invest, Migrate, Eliminate
- Six Sigma: Lean, A3, Copq, 5s, Dmaic, Value Stream Mapping (Vsm), Value Chain Analysis (Vca), Voice Of The Customer
- Visual Management, Sipoc Analysis, Bpm, Uml, Role Activity Diagram, Fmea, Metrics Based Process Mapping, Cmmi, Erd, Sipoc
- Visual Paradigm, Sparx (Enterprise Architect), Bizzdesign, Mega, Bizagi, Adonis, Aris, Casewise, Bonitasoft
- Ai / Data Migration: Setup Of Workbenches With Python To Use Ai For Data-analysis, Cleansing, Transforming, Loading Into New Legacy Systems
- Setup Of Interfaces With Googlestudio, Openai And Python And Erp Solutions
- Target Operating Models, Eco Systems, Capability Maps, Value Streams
- Service Management, Siam (Vendor Management)
- Erp Pharmaceutical Production
- Apqc, Scor (Theory)
- It4it (Plan, Build, Deliver, Run)
- Governance, Management Reporting
- B-sqert Reporting (Budget, Scope, Quality, Effort, Risk, Time, Change Adoption)
- Earned Value Management (Evm), Benchmarking, Kpi’s
- Raid Reporting (Risks, Actions, Issues, Dependencies)
- Ms Office: Ms Excel, Ms Word, Ms Visio, Ms Powerpoint, Ms Project, Ms Teams, Sharepoint, Onenote
- Portfolio Management
- Planning Tools / Ppm: Project Plan 365, Zoho Project, Projectmanager, Gantpro, Wrike, Planview, Goodday, Projectlibre, Celoxis, Asana, Monday, Clickup, Ganttproject, Youtrack, Jira, Ms Project, Trello, Liquidplanner, Hive, Avaza, Teamgantt, Basecamp, Workfront, Openproject, Planisware, Workotter, Gantt, Project In A Box, Pmw, Ca Clarity, Ca Superproject
- Architecture, Infrastructure: Iaas, Paas, Saas, Soa
- Jira, Confluence
- Erp (Sap / Ca-cms), Crm
- Python, Visual Basic
- Avaya (Call Desk Centre)
- Day Lending Suite (Front & Back Office)
- Sharepoint
- 3gl: Cobol, Pl1, Fortran, Rexx, Easytrieve
- 4gl: Natural / Idms / Pc Ads
- Mainframe: Ibm 3270, Siemens Bs2000
- Databases: Idms (Network / Hierarchical), Db2 (Rdb), Ims, Adabas, Ms Sql, Oracle (Basic), Access, Foxpro, Dbase
- Business Continuity Management: Setup The Mitigation Tracks For It & Business Disasters
- Setup & Implement The Recovery Plan Of The Critical Processes (Business Resumption)
- Fp & A, Business Intelligence: Prevero, Sap Analytics Cloud (Sac), Power Bi
- Quality Assurance: V-model (Testing: Use Cases, User Acceptance, Functional Acceptance, Customer Acceptance)
- Cobit (Basic), Cmmi, Tmap Derivates
- Adopt First Time Right (No Double Standards)
- Countries & Teams: Local Teams (Netherlands, Belgium, France, Germany, Switzerland, Ireland, Spain). External Teams (India, Afrika, Asia, Usa, Uk, China)
Languages
Education
HRITON Bruges
Bachelor in IT System Analysis · IT System Analysis · Bruges, Belgium
Profile
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