Patrick Roose - Consulting on EUDR Due Diligence System Implementation for Timber Companies (ERP / WOOD Study)

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Brussels, Belgium

Experience

Dec 2024 - Present

8 months

Consulting on EUDR Due Diligence System Implementation for Timber Companies (ERP / WOOD Study)

Analyzed the impact of DDS compliance on business models regarding sustainability and deforestation in the supply chain.
Assessed risks in case of non-compliance.
Developed the roadmap for market participants.
Created the implementation plan.
Designed AI integration options for ERP (DeepSeek, GoogleStudio).

Mar 2022 - Present

3 years 5 months

Brussels, Belgium

Digital Transformation Manager ERP / PMO

Public Sector

Transformed and restructured a government organization (City of Brussels) into a service integrator for its clients (19 municipalities, 30,000 end users).
Implemented standard ERP solutions and a SIAM ecosystem across three levels (direct clients, clients’ clients, outsourced ERP/ITSM helpdesk) to reduce costs.
Laid foundations for a centralized procurement process in line with government regulations (project needs, build & run partnerships, service descriptions, legal validation, supplier bid evaluation, budgets).
Program 1: Deployed full ERP solutions (front-office, back-office, finance, HR, social records, citizen/company/partner relationship management).
Program 2: Master data migration of data centers to centralized operations (on-premise to SaaS), including archiving, data cleansing, ETL.
Program 3: Retired local legacy systems in all municipalities and replaced them with a fully centralized service management.
Program 4: Reorganized into an operational SIAM target model (ITSM/ITIL service desk with centralized services supported by multiple vendors, specific SLAs) and a competence center.
Prepared and conducted ERP process scans.
Built a portfolio of business programs to support transformation and organizational restructuring toward a central operating model.
Established the new target operating model via business process outsourcing.
Managed change for business processes in line with the ITSM/SIAM ecosystem.
Developed a PMO culture and portfolio management.
Managed service delivery performance with various integrators and solution providers.
Introduced change management approach and cross-department communication.
Project management (configuration, implementation, deployment) of the target operating model.
Conducted risk and portfolio analysis, operational readiness assessment.
High-level and detailed planning, resource management.

Nov 2021 - Apr 2022

6 months

Business Improvement Manager/Operational Excellence/OCM (digital transformation)

Inno Retail

Improved finance and logistics processes for retail/SCM on existing SAP systems; introduced digitization and automation.
Conducted post-implementation review (S4/Hana) for logistics, warehousing, finance, sales processes.
Optimized cash and goods flows.
Enhanced goods flow, quality checks, custom order handling (labeling, bagging, securing) using BPM+UML.
Introduced E-Flows (e-invoicing, e-procurement, automated controls).
Integrated cloud solutions within SAP to reduce dependence on suppliers’ legacy systems.
Established a Center of Excellence (standard processes, training, documentation, roles and responsibilities, master data management).

Oct 2020 - Jul 2021

10 months

Business Transformation Manager from Startup to Scale-up

Customs 4 Trade

Transformed a customs management startup into a scale-up company.
Improved ePMO governance between demand and delivery teams (planning, scoping, budget forecasting, risk management, communication).
Built a PMO culture.
Increased solution flexibility to handle frequent client changes.
Applied BPM to service management processes.
Introduced agile pull concept between demand management and delivery teams.
Supported portfolios and digital transformation using Agile Release Train (ART) and squads.
Enhanced stakeholder management (roadmap, epics, use cases, roadmap planning).

May 2019 - Feb 2020

10 months

Brazil

FP&A, Corporate Performance Management

Pfm Medical

Defined vision for company-wide performance reporting for all value streams per subsidiary in China/USA/Europe/Brazil.
Improved FP&A and Record to Report processes across all branches.
Managed financial consolidation timing and methods, boosting transparency in reporting.
Handled CAPEX-OPEX-PEX planning.
Ran investment forecasting and simulations.
Consolidated all plant data toward SAP S/4Hana.
Streamlined service and product procurement processes per plant.
Improved consolidation of sales, purchasing, and production orders.
Identified data management gaps and supported corrective actions.
Set up end-to-end KPI governance for all processes per plant.
Contributed to BI overview for all factories.
Introduced a KPI tree (CxO level, per process).
Launched dashboards for KPI tracking.

Feb 2018 - Jan 2020

2 years

Belgium

Programme Manager Digital Transition (IoT, Industry 4.0)

European Commission

Delivered business architecture via procurement and tenders to improve interoperability and information exchange among stakeholders’ IT systems - military, coast guard, customs, police, rescue centers, local and EU authorities - to support security measures (DG MARE, Flemish Government, CGC).
Managed change across stakeholders to adopt the new ways of working and meet the business case.
Prepared tenders for harmonized information exchange services: architecture (software, data, interfaces), infrastructure (hardware), enterprise services (consulting).
Developed a TOGAF-compliant business architecture aligned with stakeholder requirements to inform all parties of risks and findings.
Managed requirements (architecture, data, interfaces, infrastructure) for the new digital operating model.
Oversaw PMO governance (status reporting, stakeholder management, requirements, impact analysis).
Rationalized enterprise architecture (processes, data, ICT solutions) and transformed it via hybrid cloud & on-premise for classified and unclassified data.

Jan 2018 - Dec 2018

1 year

Belgium

ERP Change/Programme Manager/Trainer Digital Transition (IoT, Industry 4.0)

Voka

Delivered seminars and training to help SMEs with Brexit issues (Belgian Gov, Manna Foods).
Enhanced business processes through business process management.
Reviewed SAP service management contracts.
Audited and optimized WMS processes (goods unpacking and repacking per retailer needs).
Audited WMS processes.
Optimized goods flows, quality checks, custom handling.
Mapped process changes onto IT solutions.
Process mapping: direct shipping, cross-docking, direct dispatch.

Sep 2017 - Dec 2017

4 months

Project Manager

Managed market launch of various 3D software products with marketing, R&D, sales, and AM infrastructure teams in additive manufacturing.
Project preparation, planning, procurement, financial tracking, execution, monitoring.
Improved core business processes (Order to Cash).

Sep 2016 - Apr 2017

8 months

Belgium

SAP Organizational Change Manager, ERP SCM, Corporate Restructuring & Standardization

Harmonized sales, purchasing, production, R&D, quality, warehouse management, logistics processes in chemicals manufacturing.
Introduced unified data access.
Conducted BPM & fit-gap analysis and greenfield ERP/SAP rollouts at three European sites.
Established procurement framework and appointed investment decision-makers.
Aligned master data management across all value streams.

Mar 2016 - Nov 2016

9 months

Luxembourg

Sr. PMO, Portfolio Manager, Digital Transformation

BIL

Established a PMO department for data center digital transformation (400+ staff, 27 programs) in financial credit management.
Built PMO organization with 20 FTEs.
Deployed PPMP for portfolio and project management.
Launched PPM & PMO-governance training.
Created governance framework and dashboards for progress reporting with vendors and clients (budget, schedule, scope, quality, impacts, risks).
Implemented onboarding, hybrid project/change methodology (Waterfall & Agile, ADKAR/PROSCI).
Set up earned-value management KPIs for financial reporting.
Delivered PPPM, PMO, process analysis and improvement training.
Managed communications via KPI dashboards.
Organized quality reviews and follow-ups (SQERT) with vendors.

Nov 2015 - Apr 2016

6 months

ERP Project Manager (Carve-out)

Heidelberg Cement

Conducted due diligence on IT solutions across cement plants and transport: infrastructure, architecture, data exchange between quarries, mobile and stationary engines, container trucks, WMS, distribution for maintenance and asset tracking.
Prepared business case for SAP integration.
Presented solution: business architecture and process/IT integration per site.

Jun 2013 - Oct 2015

2 years 5 months

Belgium

Program & Change Manager, PMO Governance

NMBS

Managed PMO governance for delivery of all work packages per vendor (legal, hardware, software, QA, certification) under security project tenders in the public sector (rail).
Monitored budget, scope, deliverables, quality, effort, resources, schedule.
Defined program scope with internal and external stakeholders.
Created and implemented progress and governance dashboards (budget, time, scope, quality, risk).
Identified cost drivers, CAPEX/OPEX planning.
Developed governance and reporting tools (budget, scope, deliverables, quality, risks, issues).
Managed vendor performance, follow-up, quality control.
Handled quality management: approval and certification with Belgian government.

Feb 2013 - Jun 2013

5 months

Organizational Change Manager, Operational Excellence ERP/SAP

Lotus Bakeries

Advised on improving methodology to support global ERP/SAP rollout in food FMCG.
Defined project activities and services per phase (planning, initiation, execution, delivery, adoption).
Implemented BPM toolkit (methodology, usage, BPM adoption).
Delivered supply chain business analysis training using BPM techniques.
Demonstrated BPMS and document management solutions.
Consolidated knowledge base into a documented knowledge center.

Jan 2013 - Apr 2013

4 months

France

Project Manager, ERP Carve-out

Ingersoll Rand

Executed roadmap to split the company into multiple European subsidiaries (hub & spoke retail model).
Assessed current operating model (processes, org chart, master data, apps/infrastructure, inbound/outbound docs).
Designed target operating model for specific processes (sales, marketing, production, after-sales, tools per unit).
Managed change to enforce separation of duties (who does what, where, with which application).

Apr 2012 - Jan 2013

10 months

Belgium

Organizational Change Manager (SAP / Non-SAP Legacy Systems)

Fluxys

Led changes to optimize core processes (pipeline design, development, implementation, commissioning) across departments using IT solutions and restructuring in the energy/gas sector.
Audited ways of working, processes, organization, IT, service management.
Analyzed needs and expectations for the new setup.
Conducted detailed environment analysis (processes, org, data, ICT tools, services).
Performed fit/gap analysis with improvement recommendations.
Managed change communications, transition processes & IT solutions (SAP, .NET, Oracle), reorganization, training.

Jan 2012 - Dec 2012

1 year

Training in Operational Excellence and BPM

Shared project methodology best practices for the BI community.
Implemented action plans for BI/data warehouse projects.
Applied business process management for BI.
Demonstrated BPMN/UML with BPMS solutions for SCM-ERP processes.

Jul 2011 - Dec 2011

6 months

Audit, Service Application Management Improvement (ITIL/ITSM)

Vanlanschot Insurance

Audited service management processes and documented them to boost efficiency in finance.
Aligned business and IT in line with CBFA/FSMA, ITSM requirements.
Improved efficiency by deploying a professional service management desk application.
Developed a business continuity plan (scenario matrix: causes vs. affected areas).
Implemented BCM solutions.

Sep 2010 - Jan 2012

1 year 5 months

ERP Product Owner & Service Delivery Manager / Operations

Carrefour

Managed project portfolio for 500+ retail outlets (FMCG).
Delivered service management for stores (facilities, POS, infrastructure, architecture).
Owned software products: scanning, POS, interface business, wireless price tags.
Deployed loyalty features: points, discounts, special offers.
Coordinated changes via a change advisory board.
Handled staffing through international 3rd-party sourcing (local, offshore, nearshore).

Apr 2010 - Sep 2010

6 months

Audit, Improvement of Service Delivery / Application Management Services

ING

Audited and improved service delivery and application management services.

Jan 2009 - Dec 2010

2 years

Program & Change Manager (ERP MES + SFC)

SCE

Managed ERP MES + SFC program and change.

Nov 2008 - Oct 2009

1 year

Implementation of Service Delivery Management / Application Management Services

Atos / AWL

Implemented service delivery management and application management services.

Jan 2008 - Oct 2008

10 months

Program Manager (Mergers & Acquisitions)

Fortis/ABN Amro

Managed merger and acquisition programs.

Jan 2007 - Dec 2007

1 year

Project Manager (Life Insurance Portfolio Migration)

Argenta

Migrated life insurance portfolios.

Jan 2007 - Jun 2007

6 months

Project Manager (Datacenter Carve-out & Organization Relocation)

P&V Insurance

Carved out datacenters and relocated organizations.

Jul 2006 - Jan 2007

7 months

Project Manager Enterprise Content & Document Management

Mercator Insurance

Led enterprise content and document management projects.

Apr 2006 - Jun 2006

3 months

Change Manager (Design Strategy for European ITSM Shared Service Desk)

Mediamarkt/Saturn

Designed strategy for a European ITSM shared service customer desk.

Feb 2006 - Jul 2006

6 months

Change Manager, ERP SCM (Transform 5 International Logistics Centers into 1 Multi-Site Warehouse)

L’Oréal Fragrances

Consolidated five international logistics centers into one multi-site warehouse.

Nov 2005 - Nov 2006

1 year 1 month

Belgium

Project Manager ERP (Greenfield)

NMBS Railway

Led greenfield ERP implementation in the public sector.

Apr 2005 - Feb 2006

11 months

Project Manager, Global Shared Service Center Implementation (ITSM/ITIL)

Fortis BNP Paribas

Implemented a global shared service center (ITSM/ITIL).

Jan 2005 - Dec 2005

1 year

Change Manager, Operational Excellence, Data Mining & BPR

Mobistar / Orange

Improved data mining and business process reengineering (data & process oriented).

Jan 2005 - Dec 2005

1 year

Project Manager, Service Delivery Management Implementation (ITSM/ITIL)

Telindus / Fortis

Implemented service delivery management (ITSM/ITIL).

Jan 2005 - Apr 2005

4 months

Project Manager ERP/CRM

Electrabel Engie

Jul 2004 - Jan 2005

7 months

ERP Business Unit Manager (Oracle, SAP)

Siemens

Managed Oracle and SAP business units.

Apr 2003 - Apr 2004

1 year 1 month

ERP/CRM Project Manager, Process & Solution Transformation and Standardization

Renewi VGW

Transformed and standardized processes and solutions.

Nov 2002 - Jan 2004

1 year 3 months

SDM, ERP Application & Service Management Services (AMS)

Ewals Cargo / IBM

Delivered ERP application and service management services (AMS).

Jun 2002 - Nov 2002

6 months

Business Architect ERP / SCM / WMS

Duracell Logistics

Feb 2000 - Feb 2000

1 month

Strategy Designer & Project Manager (Front & Back Office Digitization)

Ribank-Sofinco Crédit Agricole

Digitized front and back office processes.

Jan 2000 - Present

25 years 7 months

Trainer / Coach / Delivery

BPM / business process management methodology
Project management (PRINCE2, PMBoK, Lean)
ERP
Full BPM & UML
PRINCE2
PMBoK
Agile
Lean management
COPQ
PMO
MSP
Portfolio management
Risk management
Legacy systems
Enterprise architecture
ITSM/ITIL/SIAM

Jan 2000 - Dec 2001

2 years

Change Manager, BPM Methodology & Document Management System Implementation

KBC

Implemented BPM methodology and a document management system.

Jan 1999 - Jan 2000

1 year 1 month

Project Manager (Transition to Paperless Patient File Communication)

Life Science Medical

Transitioned to paperless patient file communication.

Jan 1981 - Dec 2000

20 years

Technical IT Support, Software Development, Architecture, DBA, Business & IT Projects, Business Analysis, Project Management

Provided technical IT support, software development, architecture, DBA.
Led business and IT projects, business analysis, project management.
Implemented financial products (payment cards).
Maintained logistics software for Dutch military.
Conducted data migrations & ERP implementations (mainframe).
Served as product owner for invoicing chain, exhibition apps, expat portal, INFLIN, real estate & asset management, agri-control systems, production dashboards for chemical fertilizers.
Performed IT audits (apps, infra, databases), proposal writing.
Integrated MES (PLC interfaces) into ERP.
Built monitoring dashboards (production control & security).
Delivered training on migration to network and relational databases.
Trained on SDLC.
Worked with KBC, Mobistar, EPO, Belgonucleaire, Belgacom/RTT, Siemens, UCB, IBM-EDS, DHL, Dutch/Belgian governments, Robeco, Generale Bank-SWIFT, Euroclear, WVEM (Electrabel), SABENA, Michelin, ArcelorMittal, Mitsubishi, Mercedes-Benz.

Switzerland

Project Manager (ERP Legacy Systems Transition CA-CMS to SAP)

BOBST & SIG (CH)

Transitioned ERP legacy systems CA-CMS to SAP.

Business Process Improvement (WMS)

DHL

Audited and optimized WMS processes (unpacking and repacking goods per retailer needs) for Duracell.
Audited WMS processes using BPM.
Improved goods flow, quality checks, custom handling.
Mapped process changes onto IT solutions.
Integrated 3PL and 4PL services.
Process mapping: direct shipping, cross-docking, direct storage.

Summary

Patrick is an experienced Digital Strategy Manager with over 20 years of hands-on experience delivering complex digital transformation initiatives across various industries. He has decades of expertise aligning business and IT strategies and driving sustainable growth through innovative digital solutions. He supports company restructuring and ecosystem optimization by aligning operations, strategy and execution between leadership and the rest of the organization.

Languages

Dutch

Native

English

Advanced

French

Advanced

German

Intermediate

Education

Oct 1979 - Jun 1981