Patrick Roose - Project Manager Digital Transformation, OCM

Recommended expert

Brussels, Belgium

Experience

Nov 2025 - Present

3 months

Project Manager BID & Tender Digital Transformation

Service providers

Analysing tenders, checking feasibility to resolve the demand internally, externally upon competencies and availability
Answering the approach and solution provisioning
Drawing up timetables
Developing a winning strategy
Supporting the tender team
Calculating bids
Monitoring the progress and quality of the tender

Jan 2025 - Nov 2025

11 months

Program Manager IT Services & ITSM / SIAM Digital Transformation

NMBS, YPTO

Managing a portfolio of around 25 digital service management projects with cross-functional teams to transform the architecture to one stack: ITIL, ITSM, CMDB, CSDM, ITOM, ITAM/EAM
Setting up multi-year CAPEX & OPEX investments and sparring between ICT teams and business stakeholders on budget monitoring and accountability
Designing and implementing a target operating model (TOM SIAM) in two phases: integration of several service providers and transition to a service-oriented organisation
Delivery management: planning, coordination, budgets, resources and governance with onshore and offshore teams
Cutover management including master data migration, operational planning, system installation, user training, final testing, hyper care, go-live support and decommissioning of obsolete systems
Collaboration with external partners such as TCS

Dec 2024 - Apr 2025

5 months

Advisory Sustainability EUDR Due Diligence System

Wood (manufacturing)

Assessed company’s ERP & SCM capabilities and future liabilities under the EU Deforestation Regulation
Conducted risk and impact analysis of EUDR rule implementation in the operating model
Developed roadmap to integrate EUDR changes into ERP solutions and organisation
Proposed AI integration in ERP decision-making for order acceptance and rejection

Sep 2024 - Oct 2024

2 months

Strategic Advisor SAP S/4HANA Transformation

Manna Foods

Evaluated vendor offers for upgrade from SAP ECC 6.0 to SAP S/4HANA
Performed change impact analysis covering data, functional and planning aspects

Mar 2022 - Jan 2025

2 years 11 months

Director of Operations Digital Transformation SIAM, ERP, PMO

Brussels Gewest

Led transformation and restructuring of a government organisation (19 municipalities, 30 000 end users) into a SIAM ecosystem with the introduction of the Service Integrator role
Conducted large-scale readiness assessments with stakeholders
Program 1: designed the TOM target operating model covering processes, responsibilities, data, ICT solutions and governance, and managed change and engagement for adoption of new ways of working
Program 2: organised fit/gap analysis and led company-wide ERP migration from on-premise to cloud (MS Dynamics front and back office)
Program 3: standardised fragmented IT landscape, migrated master data to centralised SaaS databases using AI for ETL
Program 4: phased out local legacy systems and implemented fully centralised service management
Engaged external partners such as Gartner and ATOS

Nov 2020 - Apr 2021

6 months

Project Manager Business Improvement, Operational Excellence

INNO Retail

Implemented improvements to financial and logistical processes in existing SAP systems (SD, MM, WMS, FI, CO)
Introduced digitisation and automation
Conducted post-implementation review for logistics, warehouse, finance and distribution capabilities
Optimised financial and goods flows, quality inspection and specific customer handling
Managed service delivery with external partners

Jan 2020 - Dec 2021

2 years

Project Manager Business Transformation

Customs 4 Trade

Transformed a start-up into a scale-up specialising in customs management services
Improved service management processes for customers across automotive, FMCG, food, beverage, manufacturing and retail
Defined the target operating model aligning service desk, commercial and delivery teams
Implemented a SAFe Agile Release Train to synchronise demand and delivery
Managed backlog, planning, scoping, budget forecasting and communications
Oversaw cutover including master data migration, documentation, training, operation planning, UAT, hyper care and go-live support
Coordinated service delivery with external partners

May 2019 - Feb 2020

10 months

Germany

Strategic Advisor FP&A Corporate Performance Management

PFM Medical

Defined and implemented vision for company-wide KPI reporting across subsidiaries in China, USA, Europe and Brazil
Improved consolidation of sales, purchasing and production orders
Enhanced data collection, preparation, storage, analysis and visualisation for FP&A
Coordinated monthly financial close and planning of CAPEX, OPEX and PEX
Developed forecasting and simulation models
Structured top and detailed KPIs per value stream: logistics, production, sales, HR, IT, R&D and purchasing
Increased information quality and transparency for internal stakeholders

Feb 2018 - Jan 2020

2 years

Project Manager Digital Transition (Maritime Environment)

European Commission DG MARE

Delivered RFPs to improve interoperability and information exchange among stakeholders for coastal security and harbour protection (Belgian Military Defence, Coast Guard, Customs, Police, Rescue centres, local authorities, EU Member States)
Analysed stakeholder information exchange of vessel data (GIS, bill of lading, shipper, crew, carrier, consignee, origin, destination) supporting use cases including maritime security, customs, smuggling prevention, law enforcement, border control, surveillance, environment protection, SAR, and disaster response
Developed TOGAF-compliant business architecture meeting multi-stakeholder needs and risk policies
Integrated digital vision around existing land, air and sea systems via legacy systems
Enabled real-time information integration to support intervention teams
Applied the four-corner model for secure, independent data exchange per stakeholder
Aligned architecture to hybrid cloud for classified and unclassified data exchange at EU level
Prepared RFPs for infrastructure services procurement (aircraft, vessels, cameras, receivers, satellite systems) and integration with SafeSeaNet, NATO, CISE, MARSUR and EMSA networks

Jan 2018 - Dec 2019

2 years

Project Manager & Change Manager Digital Transition

VOKA; Belgian Government; Manna Foods

Delivered seminars and training on Brexit issues for SMEs
Improved business processes using business process management
Audited SAP service management contracts
Conducted audit and optimization of WMS processes

Jan 2018 - Dec 2018

1 year

Operational Excellence Trainer

Riziv

Delivered training in BPM, BPMN 2.0 and operational excellence
Provided practical application of BPM and UML

Sep 2017 - Dec 2017

4 months

IT Project Manager

Additive Manufacturing

Managed go-to-market project for 3D software applications with marketing, R&D, sales and infrastructure teams
Handled cutover: operation planning, system setup, user training, final testing, hyper care and go-live support

Sep 2016 - Apr 2017

8 months

SAP Organizational Change Manager

Chemicals Manufacturing

Harmonized sales, procurement, production, R&D, quality, warehouse management and logistics processes to SAP S/4HANA greenfield
Managed master data analysis per factory covering production, sales and logistics

Mar 2016 - Oct 2016

8 months

Senior PMO Portfolio Manager Digital Transformation

BIL Luxembourg

Designed and implemented PMO department for data centre transformation (27 programmes, +400 employees, CAPEX/OPEX)
Set up PMO organisation of 20 FTE, portfolio and project management platform, governance framework and KPI dashboards
Provided training on PPM, PMO governance, project management (Waterfall + Agile, ADKAR/PROSCI, PRINCE2, PMBoK)
Managed resource onboarding, project intake, reporting and governance meetings
Executed cutover: decommissioning old processes, data entry and training
Organized quality assessments with delivery teams and stakeholders

Nov 2015 - Apr 2016

6 months

IT Project Manager ERP (RFP, Carve-out)

Heidelberg Cement

Delivered RFP for centralisation of IT procurement for cement plants and local fuel station implementation
Analyzed infrastructure, architecture and data exchange between production plants and headquarters for mobile and stationary engines in quarries and warehouses
Prepared business case for SAP integration

Jun 2013 - Oct 2015

2 years 5 months

Program & Change Manager PMO Governance

NMBS; SNCB

Implemented PMO department for delivery of work orders across legal, hardware, software, quality assurance and homologation for security projects
Managed infrastructure projects for data exchange and processing (trainsets, wagons, back office) with external suppliers
Monitored budget, scope, deliverables, quality, effort, resources and schedules

Feb 2013 - Jun 2013

5 months

Change Manager Operational Excellence ERP/SAP

Lotus Bakeries

Advised on project methodology improvements during global ERP/SAP expansion
Implemented transition to a consolidated, documented knowledge centre

Jan 2013 - Apr 2013

4 months

Project & Change Manager ERP Carve-out / PMO

Ingersoll Rand

Managed roadmap to split company into multiple European subsidiaries (Hub & Spoke model)
Documented current operating model: processes, hierarchy, master data governance, applications and infrastructure
Designed target operating models per process: purchasing, sales, marketing, production, after-sales service and tools

Apr 2012 - Jan 2013

10 months

Organizational Change Manager

Fluxys

Optimized primary processes (pipe architecture design, development, implementation, commissioning) across departments combining IT solutions and restructuring
Conducted audit of methods, processes, organisation, IT layer and service management
Performed needs and fit/gap analysis and managed change communication and transition processes

Jan 2012 - Dec 2012

1 year

Trainer Operational Excellence and BPM

BI Community

Provided training on business process management in practice for business intelligence
Demonstrated BPMN and UML with BPMS solutions for SCM and ERP processes

Jul 2011 - Dec 2011

6 months

Audit and Improvement of Service Application Management

Vanlanschot

Audited ITIL/ITSM service management processes to increase efficiency
Documented processes using BPM to align business and IT with CBFA/FSMA requirements

Sep 2010 - Jan 2012

1 year 5 months

IT Project Manager ERP & Service Delivery Manager / PMO Operations

Carrefour

Managed service delivery for 500+ shops: asset procurement, point-of-sale, infrastructure, architecture and IT services
Oversaw project portfolio for store topology
Implemented loyalty functionalities: scanning, point-of-sale, shop interfacing, wireless price tags
Acted as product owner for shop solutions
Delivered projects via international sourcing model with IBM external partner

Summary

I am an experienced and hands-on project manager for digital strategy and transformation in both the public and private sectors.

With a strong track record in implementing and improving business models I have provided support for ERP, SCM, ITSM and SIAM ecosystems and migrated customers to a service-oriented organisation.

I act as a bridge between business, IT stakeholders and internal and external service providers to improve the integration and transformation of processes, organisations, data, ICT solutions and governance.

Skills

Epmo, Program Management, Project Management
Methodologies, Frameworks: Sdlc, Waterfall, Agile, Hybrid, Lean, Pdca
Methodologies Plm: Msp, Pmi, Pmbok, Scrum, Prince2, Pm², Rup, Agile, Scrum, Xp, Smart, Kanban, Sap Asap / Activate, Spotify
Enterprise Portfolio & Risk Management
Strategy Definition (Portfolio Management, Governance, Prioritisation)
Strategy Execution (Lean Project Delivery, Resource & Capacity Management, Communication)
Strategy Realisation (Benefits & Realisation Management, Continuous Improvement, Operational Hand-over)
Define A Clear Project Vision, Objectives, And Success Criteria Aligned With Customer And Business Goals
Develop And Maintain A Comprehensive Project Plan With Defined Timelines, Milestones, And Deliverables
Engage Customers And Stakeholders To Ensure Expectations Are Aligned And Communication Remains Transparent
Translate Customer Requirements Into Actionable Project Deliverables And Ensure Full Compliance With Regulations
Proactively Identify Risks And Implement Mitigation Strategies To Ensure Successful Project Outcomes
Lead And Motivate Cross-functional Teams, Fostering Collaboration, Accountability, And Continuous Improvement
Maintain Accurate Project Documentation And Progress Reporting, Following Internal And Regulatory Standards
Monitor Performance And Drive On-time, On-budget Delivery While Promoting A Positive, Results-oriented Culture
Change Management (Adkar): Design And Apply Change Management Approaches, Including Methodologies, Models And Detailed Plans
Identify Stakeholders And Evaluate Their Expectations
Perform A Change Impact Assessment And Determine The Most Suitable Strategy
Pinpoint Key Success Factors, Risks And Barriers, And Develop A Corresponding Action Plan
Create And Implement The Communication And Engagement Plan With Stakeholders
Monitor Shifts In Adoption Levels And Adjust Actions When Needed
Lead, Coordinate And Document Stakeholder Meetings
Provide Regular Updates On Risks, Opportunities And Overall Progress
Integrate The Quality Verification Gate Control (Prepare The Test Use Cases)
Define The Training Programme And Schedule, Perform Training Needs Analysis
Facilitate The Transfer Of Knowledge And Tools To The Relevant Departments
Establish Post-project Support Mechanisms And Contribute To Lessons-learned Activities
Audit, Business Process Analysis, Ea, System Engineering Standards
Audit Of Organization (Processes, Organization, Data, Ict-solutions, Governance)
Pestle-analysis: Political, Economic, Sociological, Technological, Legal, Environmental
Swot-analysis: Strengths, Weakness, Opportunities, Threats
Togaf, Sap Leanix, Gartner
Time-analysis: Tolerate, Invest, Migrate, Eliminate
Six Sigma: Lean, A3, Copq, 5s, Dmaic, Value Stream Mapping (Vsm), Value Chain Analysis (Vca), Voice Of The Customer
Visual Management, Sipoc Analysis, Bpm, Uml, Role Activity Diagram, Fmea, Metrics Based Process Mapping, Cmmi, Erd, Sipoc
Visual Paradigm, Sparx (Enterprise Architect), Bizzdesign, Mega, Bizagi, Adonis, Aris, Casewise, Bonitasoft
Ai / Data Migration: Setup Of Workbenches With Python To Use Ai For Data-analysis, Cleansing, Transforming, Loading Into New Legacy Systems
Setup Of Interfaces With Googlestudio, Openai And Python And Erp Solutions
Target Operating Models, Eco Systems, Capability Maps, Value Streams
Service Management, Siam (Vendor Management)
Erp Pharmaceutical Production
Apqc, Scor (Theory)
It4it (Plan, Build, Deliver, Run)
Governance, Management Reporting
B-sqert Reporting (Budget, Scope, Quality, Effort, Risk, Time, Change Adoption)
Earned Value Management (Evm), Benchmarking, Kpi’s
Raid Reporting (Risks, Actions, Issues, Dependencies)
Ms Office: Ms Excel, Ms Word, Ms Visio, Ms Powerpoint, Ms Project, Ms Teams, Sharepoint, Onenote
Portfolio Management
Planning Tools / Ppm: Project Plan 365, Zoho Project, Projectmanager, Gantpro, Wrike, Planview, Goodday, Projectlibre, Celoxis, Asana, Monday, Clickup, Ganttproject, Youtrack, Jira, Ms Project, Trello, Liquidplanner, Hive, Avaza, Teamgantt, Basecamp, Workfront, Openproject, Planisware, Workotter, Gantt, Project In A Box, Pmw, Ca Clarity, Ca Superproject
Architecture, Infrastructure: Iaas, Paas, Saas, Soa
Jira, Confluence
Erp (Sap / Ca-cms), Crm
Python, Visual Basic
Avaya (Call Desk Centre)
Day Lending Suite (Front & Back Office)
Sharepoint
3gl: Cobol, Pl1, Fortran, Rexx, Easytrieve
4gl: Natural / Idms / Pc Ads
Mainframe: Ibm 3270, Siemens Bs2000
Databases: Idms (Network / Hierarchical), Db2 (Rdb), Ims, Adabas, Ms Sql, Oracle (Basic), Access, Foxpro, Dbase
Business Continuity Management: Setup The Mitigation Tracks For It & Business Disasters
Setup & Implement The Recovery Plan Of The Critical Processes (Business Resumption)
Fp & A, Business Intelligence: Prevero, Sap Analytics Cloud (Sac), Power Bi
Quality Assurance: V-model (Testing: Use Cases, User Acceptance, Functional Acceptance, Customer Acceptance)
Cobit (Basic), Cmmi, Tmap Derivates
Adopt First Time Right (No Double Standards)
Countries & Teams: Local Teams (Netherlands, Belgium, France, Germany, Switzerland, Ireland, Spain). External Teams (India, Afrika, Asia, Usa, Uk, China)

Languages

English

Advanced

French

Advanced

Dutch

Advanced

German

Intermediate

Education

Oct 1979 - Jun 1981

HRITON Bruges

Bachelor in IT System Analysis · IT System Analysis · Bruges, Belgium

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Experience

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European Commission DG MARE

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Additive Manufacturing

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BIL Luxembourg

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Heidelberg Cement

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NMBS; SNCB

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Lotus Bakeries

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Ingersoll Rand

Organizational Change Manager

Fluxys

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BI Community

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Summary

Skills

Languages

Education

HRITON Bruges

Bachelor in IT System Analysis · IT System Analysis · Bruges, Belgium

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