Harald Hüfner

Rollout control of optical networks (DWDM)

Fulda, Germany

Experience

Jan 2024 - Dec 2025
1 year
Germany

Rollout control optical networks (DWDM)

DB InfraGo AG

  • Consulting on strategy, technology and processes
  • Inventory and requirement analysis
  • Site planning
  • Process development and optimization (continuous improvement)
  • Rollout control
  • Internal and external vendor management
  • PMO / MIS reporting and controlling
  • Planning and leading status meetings
  • Tools: MS Office, Visio, transICT, NeDocs, PSC, ADB, etc.
Jan 2022 - Dec 2023
1 year
Germany

Rollout management optical networks (DWDM)

DB Netz AG

  • Consulting on strategy, technology and processes
  • Inventory and requirement analysis
  • Process development and optimization (continuous improvement)
  • Rollout control
  • Internal and external vendor management
  • PMO / MIS reporting and controlling
  • Planning and leading status meetings
  • Tools: MS Office, Visio, transICT, NeDocs, PSC, ADB, etc.
Jan 2020 - Dec 2025
4 years
Germany

Project management WAN migration

DB Systel GmbH

  • Consulting on strategy, technology and processes
  • Inventory and requirement analysis
  • Process development and optimization (continuous improvement)
  • Project management, project reporting
  • Vendor management (e.g. DB Kommunikationstechnik)
  • PMO / MIS reporting and controlling
  • Leading status meetings
  • Tools: MS Office, Visio, transICT, NeDocs, PSC, ADB, etc.
Jan 2020 - Dec 2022
3 years
Germany

Project management digitalization of travel centers / WiFi

DB Vertrieb GmbH

  • Consulting on strategy, technology and processes
  • Project management, project reporting, rollout management
  • Process development and optimization (continuous improvement)
  • Change management
  • Stakeholder management
  • Vendor management (e.g. DB Kommunikationstechnik)
  • PMO / MIS reporting and controlling
  • Leading status meetings
  • Tools: MS Office, Visio, NeDocs, PSC, ADV, etc.
Jan 2019 - Dec 2020
2 years
Germany

Project management digitalization / DB WLAN

DB Systel GmbH

  • Consulting on strategy, technology and processes
  • Project management, project reporting, rollout management
  • Process modeling and optimization (continuous improvement) according to ITIL
  • Change management
  • Stakeholder management
  • Vendor management (e.g. DB Kommunikationstechnik)
  • PMO / MIS reporting and controlling
  • Leading status meetings
  • Tools: MS Office, Visio, transICT, NeDocs, PSC, Trello, etc.
Jan 2019 - Dec 2020
1 year
Germany

PM All-IP migration (ROM Direct-IP, IPAVSt)

DB Systel GmbH, DB Station und Service

  • Consulting on strategy, technology and processes
  • Requirements analysis
  • Project management, project reporting, rollout management
  • Process development and optimization (continuous improvement) according to ITIL
  • Stakeholder management
  • Vendor management (T-Systems, Deutsche Telekom, DB Kommunikationstechnik)
  • PMO / MIS reporting and controlling
  • Leading status meetings
  • Tools: MS Office, Visio, transICT, NeDocs, PSC, ADV, Trello, etc.
Jan 2018 - Dec 2020
2 years
Germany

Project lead All-IP migration of carrier connections (fixed ISDN, analog)

DB Vertrieb GmbH, DB Fernverkehr AG

  • Consulting on strategy, technology and processes
  • Project management, project lead and reporting
  • As-is analysis of current solutions and environments
  • Gathering customer requirements considering business processes
  • Creating the to-be concept based on existing conditions
  • Vendor management (T-Systems, Deutsche Telekom, DB KT)
  • Stakeholder management
  • PMO / MIS reporting and controlling
  • Process development and optimization (continuous improvement) based on ITIL
  • Tools: Visio, transICT, NeDocs, PSC, ADV, Trello, etc.
Jan 2015 - Dec 2019
4 years
Germany

Migration of standard telephony and special solutions to VoIP (> 10,000 ports)

Deutsche Bahn AG, DB Systel GmbH, DB Personenverkehr, DB Cargo

  • Management consulting on strategy, technology and processes
  • Project management, project lead and reporting
  • As-is analysis of current solutions and environments
  • Gathering customer requirements considering business processes
  • Creating the to-be concept based on existing conditions
  • Resource planning
  • Vendor management (DB KT, Deutsche Telekom)
  • Stakeholder/customer relationship (interface between project lead and customer)
  • PMO / MIS reporting and controlling (including development of management reporting/dashboard)
  • Process development and optimization (continuous improvement) based on ITIL
  • Tools: Visio, transICT, NeDocs, PSC, ADV, Trello, etc.
Jan 2014 - Dec 2015
2 years
Germany

Transition of global voice services to a managed service provider (worldwide)

Deutsche Bank AG

  • Transferring global voice services to Vodafone Global Enterprise in 28 countries
  • As-is analysis of existing contracts and processes in affected countries
  • Contract management focusing on terms, cancellation and renewal, and SLAs
  • Documentation and process and contract development per provider guidelines (e.g. request fulfillment, incident management, problem management per ITIL)
  • Adapting and rolling out tools, e.g. request fulfillment, order management, provisioning, etc.
  • Interface between project lead, client and provider
  • Project planning and coordination, reporting, etc.
  • Change management
Jan 2014 - Dec 2015
1 year
Gütersloh, Germany

Developing a company-wide telecom strategy and tendering a contact center solution

Miele & Cie. KG

  • Project support in developing a telecom strategy followed by a global tender for a contact center solution
  • As-is analysis of current solutions and environments
  • Gathering customer requirements considering business processes
  • Creating the to-be concept per region based on existing conditions
  • Interface between project lead and client
  • Creating, analyzing and maintaining documentation (contracts, minutes, presentations, tables, specifications, tender texts, requirements documents)
Jan 2010 - Dec 2014
3 years
Germany

Transformation management of ITC environment after outsourcing (IP Telephony) for E.ON

T-Systems International

  • Transformation management for T-Systems as part of outsourcing at E.ON
  • Migrating legacy systems (Ericsson, Avaya) to IPT (Siemens Hipath 4000 and 8000)
  • Locations: Germany, Eastern Europe (Czech Republic, Romania)
  • Defining in-scope sites per country
  • Adding necessary activities to overall project schedule
  • Coordinating site surveys, remote and onsite assessment, and implementation
  • Involving and managing responsible units (TDM, business unit, etc.)
  • Aligning rollout activities with pre-transformation steps
  • Analyzing and adjusting processes for client and project
  • Documenting all extra efforts for billing (change requests, delay notes)
  • Solving issues during rollout with clear documentation and forwarding to responsible teams
  • Handover of solution to operations
  • Coordinating suppliers and vendors, stakeholder management
  • Reviewing existing contracts and updating new contracts focusing on SLAs and costs
  • Migration and quality assurance, reporting to overall project management (PMO)
Jan 2010 - Dec 2011
1 year
Germany

Management consultant project management; cash register software / retail ERP

Höltl Retail Solutions GmbH

  • Consulting in sales, project management and processes, building and expanding project management, rollout management, sales support for POS and ERP solutions
  • Analyzing and optimizing business processes (sales, marketing, development)
  • Improving project management
  • Rollout planning and management
  • Resource coordination
  • Sales consulting
Jan 2009 - Dec 2011
2 years
Germany

Interim head of project and resource management, IT

BBZ (ATON Group)

  • Analyzing and optimizing business processes and organizational structures
  • Reviewing and improving existing contracts
  • Optimizing resource management systems
  • Developing processes and systems for production planning and control
  • Leading IT service, service center and infrastructure
  • Analyzing and optimizing service and supplier contracts
  • Resource planning
  • Staff management
Jan 2009 - Dec 2010
2 years
Germany

Transformation management / project lead, construction industry

STRABAG SE / BRVZ GmbH

  • Transferring IT (applications, data center, functions, staff) of a company after M&A into the parent group (STRABAG); due diligence
  • Creating and coordinating a group-wide tender for WAN, fixed network and mobile in 17 countries, >70,000 employees (cost reduction >25%)
  • Evaluating and consolidating SAP legacy systems from M&A
  • Creating a group-wide IT requirements catalog for operational units
  • Change management
Jan 2007 - Dec 2009
2 years
Germany

Interim head of organization and IT (CIO), construction industry

Kirchner Holding GmbH

  • Analyzing IT and key processes for performance and cost-effectiveness
  • Analyzing and optimizing business processes, process modeling
  • Analyzing and optimizing IT network infrastructure and applications (cost reduction >25%)
  • Optimizing and consolidating the data center
  • Reviewing and improving service and supplier contracts, contract negotiations
  • IT due diligence for M&A preparation
  • Staff management
Jan 2003 - Present
22 years 7 months
Fulda, Germany

Managing director; management consultant digitalization, ITC, project management

In.Comm Consulting & Services

  • Management consulting in digitalization covering telecom, WAN, fixed network, mobile, VoIP, IPT, All-IP, network infrastructure, system analysis, process modeling, applications, transformation
  • Project planning, project leadership, project control and budget management
  • Expertise in stakeholder management, risk management and change management
  • Vendor management, requirements management, reporting and quality assurance
  • Handling tenders and contract management
  • Providing consulting and services in ITC including voice and data communication, WAN, fixed network, VoIP, mobile, applications, professional services and managed services
  • Business development
  • Conducting requirements analysis and evaluating customer needs
  • Performing as-is analysis and process analysis
  • Creating to-be concepts
  • Analyzing and optimizing processes
  • Leading projects, project coordination and rollout management
  • Managing transformation and migration
  • Overseeing change management initiatives
  • Analyzing and optimizing ICT contracts
  • Creating and running tenders (national and international)
  • Conducting product evaluations
  • Preparing decision papers, including make-or-buy analyses
  • Designing and negotiating contracts
  • Key client projects: Adler Modemarkt, Bien-Zenker, Dehner Gartencenter, EDAG, Kienast, Max Bahr, Rossmann, Markant, Kirchner, Strabag, E.ON, Deutsche Bank, Deutsche Bahn, DB Systel
Jan 2001 - Dec 2003
2 years
Germany

Sales and marketing manager (business development e-payment POS solutions in retail and logistics)

Thales e-Transactions GmbH

  • Developing a direct sales channel in addition to existing indirect channel (payment network operators)
  • Responsible for retail and logistics market segments
  • Creating requirements and market analyses and marketing concepts
  • Defining segment-specific solutions
  • Close collaboration with product development
  • Project management through rollout
  • Acquiring new clients and key account management e.g. Aldi, Lidl, Edeka
  • Contract design and negotiation
  • Selecting and introducing CRM for sales, marketing and service
Jan 1999 - Dec 2002
2 years
Germany

Sales manager OEM products (business development CRM, groupware, knowledge management)

IntraWare AG

  • Selling complex CRM solutions, knowledge management, business process optimization (BONAPART)
  • Building a new OEM products sales unit
  • Developing and implementing marketing and sales strategies
  • Designing and founding partnerships with business partners e.g. IBM, Lotus, SuSE GmbH, DAV e.V., Xerox GmbH, Intel Corporation
  • Initiating and coordinating all required development, marketing and sales activities e.g. target group analysis, product specification, pricing, channel setup, key account management, project coordination
Jan 1998 - Dec 1999
2 years
Germany

Channel strategy manager (business development, including setting up an indirect sales channel)

MCI WorldCom Deutschland GmbH

  • Developing and implementing sales strategy with focus on sales channels
  • Creating and executing a channel strategy within overall strategy, considering revenue targets, market situation, available products and resources
  • Designing a concept for an indirect channel
  • Providing administrative and operational support to sales for concept execution e.g. market analysis, target group definition, product design, partner selection, hiring, training programs, planning and implementing partner acquisition and retention measures (e.g. call center activities), sales coaching
  • Initiating, developing and implementing an electronic partner portal (intranet)
  • Drafting and negotiating relevant contracts
Jan 1994 - Dec 1998
3 years
Germany

Head of sales and systems consulting (business development telecom solutions: telephony, CTI, data networks, mobile)

T-D-KOM GmbH

  • Consulting, sales leadership
  • Systems consulting and design of telecom solutions (Alcatel, Ericsson, Panasonic, Siemens), LANs and UMS solutions for banks, clinics, authorities, industry
  • Network infrastructure planning
  • Project coordination
  • Expanding, planning and managing all sales activities
  • Customer retention and acquisition
  • Marketing planning and execution of campaigns
  • Drafting, negotiating and managing contracts
  • Hiring and leading sales staff
  • Implementing CRM for sales and service
Jan 1993 - Dec 1995
2 years
Germany

Freelance IT consultant

In.Comm Unternehmensberatung

  • Requirements analysis and consulting on ERP/inventory systems
  • Organization and IT consulting
  • Consulting and sales of communication solutions / fax-and-voice-on-demand systems
Jan 1990 - Dec 1994
5 years
Fulda, Germany

Organization programmer in IT department

tegut... Stiftung & Co.

  • Responsible for commercial and technical information processing for a division of an industrial food producer (Kurhessische Fleischwaren GmbH)
  • System analysis, requirements analysis
  • Designing and implementing information processing concepts
  • Selecting and deploying hardware and software
  • Software development
  • Introducing a new shipping logistics system (flow rack storage)
  • Coordinating external companies
  • Supporting and training staff
  • Ensuring data security and privacy
Jan 1985 - Dec 1991
6 years
Fulda, Germany

Freelance organization programmer during studies

Filzfabrik Fulda GmbH

  • System and needs analysis with creation of requirement specifications
  • Designing and implementing information processing concepts
  • Developing commercial software (COBOL 85)
  • Implementing, documenting and maintaining applications
  • Supporting and training users

Summary

  • Digitalization, migration/transformation of VoIP, IPT, All-IP, WLAN, WAN, DWDM for Deutsche Bahn Group

  • Global Voice transition management for Deutsche Bank AG (worldwide)

  • Transformation management for T-Systems at E.ON. Migrated legacy systems (e.g. Avaya, Siemens) to IPT/VoIP (focus Germany and Eastern Europe)

  • Consulting in project sales, project management and processes, building and expanding project management, process optimization, rollout management, sales consulting in POS and ERP solutions at a leading POS solutions vendor (cash register software, ERP)

  • Interim management organization and IT; process optimization, IT leadership and reorganization, leading and expanding project and resource management at a regional education provider

  • Transformation management; IT integration of a construction industry company after M&A into the parent group, plus various ITC projects, process analysis and optimization

  • Interim management head of organization and IT; analysis of entire IT (technical and commercial) and key processes for performance and cost-effectiveness, process optimization, efficiency improvements

  • Consultant (voice and data communication, fixed network, mobile, WAN, VoIP, IPT, processes, applications, transformation, project leadership, vendor management, ICT tenders, product evaluation, contract management)

  • Organization, coordination, transformation, project leadership, analysis, process optimization, business development, stakeholder management, sales

Social and intercultural skills, integration ability, communication skills, entrepreneurial mindset, teamwork, motivation, customer focus, reliability, result orientation, hands-on mentality

Languages

German
Native
English
Advanced
French
Elementary

Education

Oct 1990 - Jun 1994

Hochschule Fulda

Diploma in Computer Science · Business Informatics · Fulda, Germany

Certifications & licenses

BZF I

Flight Crew License ICAO FCL (PPL A, B)

Huawei OptiX OSN9800 & NCE-T Operation and Maintenance

Huawei

ITIL v3-2011 Foundation