Harald Hüfner - Optical Network Rollout Management (DWDM)

Recommended expert

Fulda, Germany

Experience

Jan 2024 - Dec 2024

1 year

Optical Network Rollout Management (DWDM)

DB InfraGo AG

Consulting for strategy, technology, and processes
Inventory and needs analysis
Site planning
Process development and optimization (CIP)
Rollout management and vendor management, internal and external
PMO/MIS reporting and controlling
Planning and moderation of status meetings

Jan 2023 - Dec 2023

1 year

Optical Network Rollout Management (DWDM)

DB Netz AG

Consulting for strategy, technology, and processes
Inventory and needs analysis
Process development and optimization (CIP)
Rollout management and vendor management, internal and external
PMO/MIS reporting and controlling
Planning and moderation of status meetings

Jan 2021 - Dec 2024

4 years

WAN Migration Project Management

DB Systel GmbH

Consulting for strategy, technology, and processes
Inventory and needs analysis
Process development and optimization (CIP)
Project management and project reporting
Vendor management (including DB Kommunikationstechnik)
PMO/MIS reporting and controlling
Moderation of status meetings

Jan 2020 - Dec 2022

3 years

Project Management Digitalization of Travel Centers / WiFi

DB Vertrieb GmbH

Consulting for strategy, technology, and processes
Project management, project reporting, and rollout management
Process development and optimization (CIP)
Change management and stakeholder management
Vendor management (including DB Kommunikationstechnik)
PMO/MIS reporting and controlling
Moderation of status meetings

Jan 2019 - Dec 2020

2 years

Project Management Digitalization / DB Wi-Fi

DB Systel GmbH

Consulting for strategy, technology, and processes
Project management, project reporting, and rollout management
Process modeling and optimization (CIP) according to ITIL
Change management and stakeholder management
Vendor management (including DB Kommunikationstechnik)
PMO/MIS reporting and controlling
Moderation of status meetings

Jan 2019 - Dec 2019

1 year

All-IP Migration

DB Systel GmbH

Consulting for strategy, technology and processes
Requirements analysis
Project management, project reporting and rollout management
Process development and optimization (CIP) based on ITIL
Stakeholder management and service provider management (T-Systems, Deutsche Telekom, DB Kommunikationstechnik)
PMO/MIS reporting and controlling
Facilitation of status meetings

Jan 2018 - Dec 2019

2 years

Project lead for All-IP migration of carrier connections

DB Vertrieb GmbH / DB Fernverkehr AG

Consulting for strategy, technology and processes
Project management, project leadership and project reporting
As-is analysis and target concept considering business processes
Service provider management (T-Systems, Deutsche Telekom, DB KT)
Stakeholder management
PMO/MIS reporting and controlling
Process development and optimization (CIP) based on ITIL

Jan 2015 - Dec 2018

4 years

Migration of standard telephony and special solutions to VoIP

Deutsche Bahn AG / DB Systel GmbH / DB Personenverkehr / DB Cargo

Management consulting for strategy, technology and processes
Project management, project leadership and project reporting
As-is analysis and target concept considering business processes
Resource planning and service provider management (DB KT, Deutsche Telekom)
Stakeholder/customer relationship and PMO/MIS reporting as well as dashboard development
Process development and optimization (CIP) based on ITIL

Jan 2014 - Dec 2015

2 years

Transition Management Global Voice Services

Deutsche Bank AG

Transition of global voice services to Vodafone Global Enterprise in 28 countries
As-is analysis of contracts and processes
Contract management (terms, termination, extension, SLAs)
Documentation and development of ITIL processes (request fulfillment, incident management, problem management)
Adaptation and rollout of tools (request fulfillment, order management, provisioning)
Interface function between project management, client and provider
Project planning, coordination and change management

Jan 2014 - Dec 2014

1 year

Telecom strategy and tender for a contact center solution

Miele & Cie. KG

Development of a company-wide telecom strategy and tender for a global contact center solution
As-is analysis of existing solutions and system environments
Gathering customer requirements considering business processes
Creation of target concepts per region
Interface function between project management and client
Creation and maintenance of documentation (contracts, minutes, presentations, service specifications, tender texts, requirements and specifications)

Jan 2011 - Dec 2013

3 years

Transformation Management ICT Environment

T-Systems International / E.ON

Transformation management for outsourcing IP telephony (Ericsson, Avaya to Siemens HiPath)
Definition of in-scope locations per country and planning of rollout activities
Coordination of site identification, implementation and integration of responsible units
Analysis and adjustment of customer and project processes
Documentation of all additional efforts (change requests, notes of delay)
Problem solving and handover of the solution to operations
Coordination of suppliers and service providers as well as stakeholder management
Analysis of existing contracts and adjustments focusing on SLAs and costs
Migration, quality assurance and reporting to overall project management (PMO)

Jan 2011 - Dec 2011

1 year

Management Consultant Project Management

Höltl Retail Solutions GmbH

Consulting in sales, project management and processes for POS software/inventory management in retail POS
Development and optimization of project management and rollout management
Analyzing and optimizing business processes (sales, marketing, development)
Resource coordination and sales consulting

Jan 2010 - Dec 2011

2 years

Interim Management, Head of Project and Resource Management, IT

BBZ (ATON Group)

Analysis and optimization of business processes and organizational structures
Optimization of contracts and resource management systems
Further development of processes and systems for production planning and control
Management of IT services, service center and infrastructure
Analysis and optimization of service and supplier contracts
Resource planning and personnel management

Jan 2009 - Dec 2010

2 years

Transformation Management/Project Management

STRABAG SE / BRVZ GmbH

Integration of a company's IT into the parent company STRABAG after M&A (applications, data center, functions, staff)
Due diligence and creation of a global tender for WAN, landline and mobile services in 17 countries (>70,000 employees, cost reduction >25%)
Evaluation and consolidation of legacy SAP systems from M&A
Creation of a group-wide IT requirements catalog
Change management

Jan 2007 - Dec 2008

2 years

Interim Management, Head of Organization and IT (CIO)

KIRCHNER Holding GmbH

Analysis of IT and relevant processes for performance and cost-effectiveness
Business process and process modeling
Optimization of IT network infrastructure and applications (cost reduction >25%)
Optimization and consolidation of the data center
Analysis and optimization of service and supplier contracts as well as contract negotiations
IT due diligence to prepare for M&A
Personnel management

Jan 2003 - Present

23 years 1 month

Managing Director

In.Comm Consulting & Services

Management consulting for digitalization in telecommunications, WAN, fixed line, mobile networks, VoIP, IPT, all-IP, network infrastructure, system analysis, process modeling, applications, and transformation
Project planning, project leadership, project control, budget control, and stakeholder, risk, and change management
Managing service providers, requirements management, reporting, and quality assurance
Handling tender processes and contract management

Jan 2001 - Dec 2002

2 years

Sales and Marketing Manager

THALES e-Transactions GmbH

Business development for e-payment POS solutions in the retail and logistics sectors
Developed a direct sales channel to complement the existing indirect sales through payment network operators
Prepared requirements and market analyses as well as marketing concepts
Defined segment-specific solutions and worked closely with product development
Managed projects through to rollout
Acquired new customers and handled key account management (including Aldi, Lidl, Edeka)
Drafted and negotiated contracts
Selected and implemented CRM for sales, marketing, and service

Jan 2000 - Dec 2001

2 years

Sales Manager OEM Products

IntraWare AG

Business development for CRM, groupware, and knowledge management solutions based on Lotus Notes
Established a new sales division for OEM products
Developed and implemented marketing and sales strategies
Designed and founded partnerships with IBM, Lotus, SuSE, DAV e.V., Xerox, Intel, among others
Initiated and coordinated development, marketing, and sales activities (target group analysis, product specification, pricing, sales channel setup, key account management, project coordination)

Jan 1998 - Dec 1999

2 years

Channel Strategy Manager

MCI WorldCom Deutschland GmbH

Developed and implemented a sales channel strategy within the overall company strategy
Considered revenue targets, market conditions, product offerings, and resources
Created a concept for an indirect sales channel
Supported sales with market analyses, target group definition, and product design
Selected and recruited sales partners and staff
Designed and delivered sales training programs
Initiated and implemented an electronic partner portal (intranet)
Drafted and negotiated relevant contracts

Jan 1995 - Dec 1997

3 years

Head of Sales and Systems Consulting

T-D-KOM GmbH

Consulted and led sales for telecom solutions (telephony, CTI, data networks, mobile communications) as well as LAN and UMS solutions for banks, clinics, government agencies, and industry
Planned network infrastructure and coordinated projects
Expanded, planned, and managed all sales activities
Managed customer retention and acquisition
Handled marketing with the planning and execution of promotional campaigns
Drafted, negotiated, and managed contracts
Selected and led sales staff
Introduced CRM for sales and service

Jan 1994 - Dec 1995

2 years

Freelance IT Consultant

In.Comm Management Consulting

Requirements analysis and consulting for inventory management and ERP systems
Organizational and IT consulting
Consulting and sales of fax-and-voice-on-demand systems

Jan 1990 - Dec 1994

5 years

Organizational Programmer

tegut... Foundation & Co

Responsible for commercial and technical information processing in a food production company
System and requirements analysis
Development and implementation of information processing concepts
Selection and deployment of hardware and software
Software development and introduction of a new shipping logistics system (flow rack storage)
Coordination of external companies as well as support and training of employees

Jan 1985 - Dec 1990

6 years

Freelance Organizational Programmer

Felt Factory Fulda Ltd.

Part-time work in the IT department during my studies
System and needs analysis with creation of functional specifications
Development and implementation of information processing concepts
Development of business software (COBOL 85)
Implementation, documentation, and maintenance of applications
User support and training

Skills

Consultant (Voice And Data Communication, Fixed Network, Mobile Communication, Wan, Voip, Ipt, Processes, Applications, Transformation, Project Management, Vendor Management, Ict Tendering, Product Evaluation, Contract Management)
Organization, Coordination, Transformation, Project Management, Analysis, Process Optimization, Business Development, Stakeholder Management, Sales
Social And Intercultural Skills, Integration Ability, Communication Skills, Entrepreneurial Mindset, Teamwork, Motivation, Customer Focus, Reliability, Result Orientation, Hands-on Mentality